Banfield Pet Hospital Introduce
For pet owners in Thousand Oaks and the broader Conejo Valley, ensuring the health and well-being of our animal companions is a top priority. When seeking a reliable veterinary partner, many factors come into play, from the quality of medical care to the convenience of the services offered. Banfield Pet Hospital, a well-known name in veterinary care, provides a range of services designed to help pets live long and healthy lives. Located in Thousand Oaks, this facility serves as an animal hospital and a veterinary pharmacy, offering a variety of medical treatments and preventive care options for dogs and cats.
Navigating the world of pet healthcare can sometimes be complex, with questions about everything from routine vaccinations to more serious health concerns. Banfield Pet Hospital aims to simplify this process by providing a centralized location for many of your pet’s needs. Their approach focuses on comprehensive health, integrating a variety of services, including diagnostics, surgery, and preventive medicine. This article will provide an in-depth look at the Banfield Pet Hospital in Thousand Oaks, helping you understand their services, accessibility, and what you can expect when you visit.
Please note, this content is based on publicly available information and customer feedback. It is always recommended to conduct your own research and consult with the staff directly to determine if a particular service is the right fit for your pet’s unique needs.
Banfield Pet Hospital is situated in a convenient and accessible location in Thousand Oaks, making it easy for local residents to get their pets the care they need. The hospital is located at 1728 N Moorpark Rd #13, Thousand Oaks, CA 91360, USA. Its position on N Moorpark Rd places it within a busy commercial area, offering easy access from major thoroughfares and residential neighborhoods alike. This central location helps reduce travel time, which can be particularly beneficial for pets who are feeling unwell or anxious about a vet visit.
The facility is designed with client convenience in mind, particularly regarding accessibility. For those with mobility challenges, the hospital offers a wheelchair accessible parking lot and a wheelchair accessible restroom. These features ensure that all pet owners can comfortably and safely access the building and its services. The hospital also has a restroom for general use, adding to the overall convenience of a visit.
As a comprehensive veterinary care provider, Banfield Pet Hospital offers a broad spectrum of services that cover everything from routine wellness to more advanced surgical procedures. The hospital’s services are aimed at maintaining the health of your pet throughout every stage of their life. Their team is equipped to handle various medical conditions and provide preventive care to avoid future health problems.
The services offered include:
Preventive Care: The hospital emphasizes proactive health management through services such as regular vaccinations and parasite control. These are foundational to keeping your pet healthy and protecting them from common diseases and pests.
Comprehensive Exams: Regular check-ups are key to early detection of potential health issues. The veterinarians conduct thorough exams to assess your pet’s overall health and catch problems before they become serious.
Diagnostic Services: The facility is equipped with an in-house laboratory for rapid diagnostics. They also offer digital radiography (X-rays) and dental digital X-rays, which are crucial tools for diagnosing a wide range of conditions, from fractures to internal issues.
Dental Care: A crucial part of overall pet health, general dentistry services are available to prevent and treat oral diseases. Digital X-rays allow for a more thorough examination of your pet's teeth and gums.
Surgery: The hospital performs general surgery, including common procedures like spaying and neutering. These procedures are vital for population control and can also offer significant health benefits for your pet.
Illness and Injury Treatment: They provide diagnosis and treatment for a variety of conditions, including gastrointestinal illnesses and skin-related issues. They also offer orthopedic evaluations and treatments for issues affecting your pet’s bones and joints.
Nutritional Advice: A balanced diet is fundamental to a pet’s health. The staff can provide expert nutrition advice to help you choose the best food for your pet's specific needs and life stage.
In addition to its services, Banfield Pet Hospital in Thousand Oaks has a few notable features that contribute to the overall client experience.
Appointment-Based System: The hospital operates primarily on an appointment-required basis, though appointments are also recommended. This system helps manage the flow of clients and ensures that each pet receives the dedicated time and attention they need without long waits.
LGBTQ+ Friendly: The hospital is noted as an LGBTQ+ friendly space, fostering an inclusive and welcoming environment for all members of the community and their pets.
On-site Amenities: The presence of a restroom on-site adds a level of comfort and convenience for pet owners during their visit.
Focus on Digital Technology: The use of digital radiography and digital dental X-rays highlights a commitment to modern technology, which can lead to more accurate diagnoses and treatment plans.
For more information or to schedule an appointment, you can contact Banfield Pet Hospital using the following information:
Address: 1728 N Moorpark Rd #13, Thousand Oaks, CA 91360, USA
Phone: (805) 379-3114
Deciding on a veterinarian for your beloved pet involves careful consideration of the services, expertise, and overall client experience. Banfield Pet Hospital in Thousand Oaks presents itself as a comprehensive option with a wide range of services, from routine check-ups to surgical procedures. Their use of in-house diagnostics and digital radiography is a significant advantage, allowing for faster and more precise diagnoses. The appointment-based system is also a plus for those who prefer to schedule their visits in advance and minimize wait times.
However, it's important for potential clients to consider all available information, including customer feedback. Some past clients have expressed concerns regarding diagnostic thoroughness and the communication of treatment plans. One customer reported that a vet diagnosed their dog with allergies, dismissing a more serious issue that was later identified as a foxtail, a common problem in Southern California. The customer felt that the lack of attention to their specific concerns resulted in a week of unnecessary pain for their dog and a costly, unhelpful visit.
Another review mentioned a frustrating experience with a cat's ringworm treatment. The client felt that the proposed treatment plan was extreme and unmanageable, and they were later charged for what they believed were unnecessary medications. The client also noted a sense of dehumanization in the handling of their pet and a lack of transparency regarding service availability and costs. These accounts suggest that while the hospital provides a wide range of services and modern equipment, clients should be prepared to ask detailed questions and advocate for their pet's needs.
When choosing a veterinary provider, it's essential to find a balance between a facility's capabilities and its approach to customer service and communication. Banfield Pet Hospital offers a structured and comprehensive approach to pet care, but it is recommended that new clients engage with the staff, ask about their philosophy of care, and ensure a clear understanding of all treatment plans and associated costs before proceeding.
Banfield Pet Hospital Services
Veterinarian
- Coat and skin care treatment
- Comprehensive exams
- Gastrointestinal illness diagnosis and treatment
- Nutrition advice
- Orthopedic evaluation and treatment
- Parasite control
- Vaccinations
- Dental digital x-ray
- Digital radiography
- In-house laboratory diagnostics
- General dentistry
- General surgery
- Spaying and neutering
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1728 N Moorpark Rd #13, Thousand Oaks, CA 91360, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I thought the majority of the staff I interacted with were very kind. My main issue is with the vet I saw, Dr Ramsden. He looked at my dog and immediately diagnosed her with allergies, despite only have one of the symptoms of allergies. My main concern was a sore on her foot, but he continued to disregard my concerns. $300 later and another week of my dog being in pain, her foot didn’t get better. I took her to another vet, and it turns out to be a foxtail, a very common issue for dogs here. Given that this is such a common problem in SoCal, it makes me confident Dr Ramsden was either trying to earn money or trying to finish the appointment quickly since it was a Saturday afternoon. I wouldn’t take your pets here if you care about your pets’ comfort or your wallet.
July 05 · Samantha JerryI brought my cat in for a ringworm test and was shocked by the clinic’s approach to treatment. Two days after testing positive, I was informed that the only option was to have my cat completely shaved and bathed three times a week for eight weeks—a recommendation that seemed both extreme and unmanageable for any pet owner.When I expressed my concerns and asked if the clinic could help with the grooming, they agreed and scheduled an appointment for that same week. However, after arriving at 10 AM for the appointment, I received a call at 2 PM stating they couldn’t provide the service due to an inadequate bathing area. No satisfactory explanation was offered for this sudden change, leaving me frustrated and confused.To make matters worse, when I went to pick up my cat, she was handled as if she were contagious—placed in a carrier and kept at arm’s length in full protective gear, which felt both dehumanizing and disrespectful. The only bright spot was a kind receptionist who went out of her way to console me and recommend another clinic.In the end, I still ended up paying for a range of medications that I later discovered were unnecessary. My cat only needed one antifungal treatment—easily available elsewhere at a far lower cost. It now appears that the clinic’s main objective was to keep me coming back for excessive and unnecessary services, rather than providing effective and compassionate care.Overall, I’m extremely disappointed by the lack of transparency, the poor service, and the extra costs incurred. I would not recommend this clinic to any pet owner seeking honest, affordable, and respectful veterinary care.
February 21 · Brynn McMahonWe left the Oxnard Banfield because though we are on a plan, we could never get an appointment. We were literally paying for no service! We then switched to Thousand Oaks and I am so glad that we did. They are much more polite there and Dr. Harris is just an amazing veterinarian. I highly recommend them.
March 28 · Cindy LloydLove this Applebee's. Applebee's in general has solid food. The one issue i do have is when ordering steaks....they can never cook it perfect. Its either too pink or overcooked. This is a go to weekend spot i enjoy. Happy hour
April 30 · Carl BondiettiI will NEVER EVER return to this Banfield. These people are extremely rude and incompetent. They have my pets file completely messed up to the point that I had to argue with rude receptionist about my pets medicine that the doctor prescribed refills on yet never properly notated this. Therefore for the past two months that I have called trying to get refills they have tried to deny me and the last receptionist named Monica spoke to me very poorly and like I was completely incompetent. She wanted to talk over me and try to make it like I was mistaken or lying either one. When I advised her i was already on my way she told me “ do not come because they could not give me my meds”This entire staff does not know how to do their jobs correctly. On top of the MALE receptionist giving me the wrong flea medication and charging me for it and then being advised it could have killed my dogs by Monica due to them being on a heart worm preventative already and how dangerous of a mistake this is. She did give me free flea meds for 6 months and a $15 dollar discount on my apoquel but this truly does not rectify their behavior. She also advised me how screwed my file was from the doctor and whoever else not properly notating things in my file. She had no issue letting me know about her coworkers mistakes but never once apologized for her extremely degrading and disrespectful tone. These people are negligent and act like they know more than the pet owners about their own pets. At no point did the shift lead try to come out and speak with me nor when I asked for her name was I given it. They strictly want your money. And have zero respect for clients because if they did this behavior would not be tolerated and these dangerous errors would not be occurring. Be careful if you decide to go here and pay attention to what they give you medication wise just to be safe, because they are not. I truly believe this Banfield does not care it’s strictly money. Here is a pic showing I have refills.
February 09 · Adrian Marquez
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