Dr. Alexis Cox D.V.M. Introduce
For pet owners in the Sherman Oaks area of California, finding a veterinarian who is both highly skilled and truly compassionate is a crucial part of pet parenthood. Dr. Alexis Cox D.V.M. is a veterinarian at The Pet Doctors of Sherman Oaks, a clinic that aims to provide a wide range of services to meet the diverse health needs of local pets. From routine check-ups and vaccinations to more complex diagnostic testing and surgical procedures, the clinic strives to be a comprehensive resource for the health and wellness of your furry family members. Their offerings extend beyond standard veterinary care to include modern treatments and a focus on both physical and behavioral well-being.
The clinic, formerly known as Szanto Veterinary Center, has a long-standing history in the community. Their goal is to offer a personalized and professional approach to veterinary medicine. They understand that a pet's health is a complex matter that requires a holistic view, considering everything from diet and exercise to emotional and behavioral health. This philosophy is reflected in the diverse range of services they offer, aiming to provide a complete picture of pet health. The clinic positions itself as a long-term partner in your pet’s life, helping you navigate every stage, from a new puppy to a senior pet.
However, it is worth noting that a business is often a complex entity with multiple facets, and customer experiences can vary. While some clients praise Dr. Cox as "awesome" and "one of the most personable and talented vets," another customer has a contrasting account, highlighting a difficult and heartbreaking experience. These varied perspectives are part of the public record and provide a more complete, albeit mixed, picture of the clinic. The clinic’s overall service approach and customer interactions are shaped by its policies and the individual actions of its staff, which can lead to very different outcomes for different clients.
Dr. Alexis Cox D.V.M. and The Pet Doctors of Sherman Oaks are located at 13756 Ventura Blvd #101, Sherman Oaks, CA 91423, USA. This central location in the San Fernando Valley makes it easily accessible for residents of Sherman Oaks and surrounding neighborhoods. The facility is designed with accessibility in mind, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance, which helps ensure that all clients can visit the clinic with ease.
While the clinic does accommodate walk-ins, appointments are recommended to ensure you and your pet can be seen promptly and receive the necessary time and attention from the staff. This proactive approach helps to manage the clinic's busy schedule, as acknowledged by a client who was told the clinic was too busy to see their pet without an appointment. Planning ahead by making an appointment is a good practice to ensure a smooth and timely visit for routine care. The Ventura Boulevard location provides a convenient hub for a variety of pet-related errands and services.
The Pet Doctors of Sherman Oaks, where Dr. Alexis Cox D.V.M. practices, offers a comprehensive list of veterinary services.
- Wellness and Preventive Care: This includes essential services like vaccinations, regular checkups, and parasite prevention to keep your pet in optimal health.
- Advanced Diagnostics: The clinic is equipped with onsite diagnostics, including an ultrasound machine and X-rays, allowing for in-house laboratory services and diagnostic testing for quick and accurate results.
- Surgical Procedures: They perform a variety of veterinary surgical procedures, including minor surgery, spay and neuter services, and specialized laser surgery.
- Dentistry: The clinic provides dentistry services, from addressing dental disease to performing dentistry surgery, helping to maintain your pet's oral health.
- Holistic and Behavioral Treatments: Services extend to modern, alternative treatments like acupuncture and laser therapy, as well as behavioral consultations and behavior management to address your pet's emotional and mental well-being.
- Nutritional and Lifestyle Counseling: They offer nutritional counseling and guidance on diet and exercise to help you maintain your pet's ideal health. Prescription food is also available.
- Additional Services: The clinic also provides microchipping for pet identification, pet insurance guidance, and even boarding services for when you need to be away.
The clinic is known for several key features and highlights that are important for potential clients to consider.
- Broad Range of Services: The clinic's wide array of services, from basic check-ups to advanced diagnostics and specialized therapies, means they can be a single resource for many of your pet's needs.
- Advanced Equipment: The availability of an ultrasound machine, X-rays, and in-house laboratory services ensures that a variety of conditions can be diagnosed quickly and efficiently.
- Holistic Care: The inclusion of services like acupuncture and laser therapy shows a commitment to modern and holistic approaches to pet health and pain management.
- Contrasting Customer Feedback: The reviews provide a mixed perspective. While some clients praise Dr. Cox's personable nature and talent, others report a negative experience, particularly concerning a lack of compassionate and timely care during a critical situation. This contrast is a key feature for potential clients to be aware of and consider when making a decision.
For appointments and other inquiries, you can reach The Pet Doctors of Sherman Oaks.
Address: 13756 Ventura Blvd #101, Sherman Oaks, CA 91423, USA
Phone: (818) 981-1899
Mobile Phone: +1 818-981-1899
It is always a good idea to call ahead and schedule an appointment to ensure you get the best possible service and to avoid potential wait times.
Choosing a veterinarian is a deeply personal decision, and when considering Dr. Alexis Cox D.V.M. and The Pet Doctors of Sherman Oaks, it is worth weighing all the available information. What makes the clinic a compelling choice for some is its extensive list of services, advanced equipment, and the personal relationships that have developed over many years of care. For clients who have had positive experiences, the clinic represents a trustworthy and skilled partner for their pets’ health. However, the negative review highlights a critical concern for any pet owner: the willingness to provide compassionate care during a life-or-death emergency, regardless of the financial circumstances. While the clinic offers a broad range of valuable services, a potential client should carefully consider the varied experiences of others. Ultimately, the best choice depends on your specific needs, your personal values, and what you prioritize in your pet's healthcare provider, especially in moments of crisis.
Dr. Alexis Cox D.V.M. Services
Veterinarian
- Acupuncture And Laser Therapy
- Behavior Management
- Behavioral Consultations
- Boarding
- Dental Disease
- Dentistry Dental
- Dentistry Surgery
- Diagnostic Testing
- Diet And Exercise
- Hip Dysplasia
- In House
- Laboratory Services
- Laser Surgery
- Medical Procedures
- Microchipping
- Minor Surgery
- Nutritional Counseling
- Onsite Diagnostics
- Parasite Prevention
- Pet Health
- Pet Insurance
- Prescription Food
- Puppy Training
- Regular Checkups
- Spay And Neuter
- Ultrasound Machine
- Vaccinations
- Veterinary Surgical Procedures
- Walk Ins
- X Rays
Dr. Alexis Cox D.V.M. Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Appointments recommended
Dr. Alexis Cox D.V.M. Photos
Dr. Alexis Cox D.V.M. Location
Dr. Alexis Cox D.V.M.
13756 Ventura Blvd #101, Sherman Oaks, CA 91423, USA
Dr. Alexis Cox D.V.M. Reviews
This letter is based on my experience with Dr. Alexis Cox, DVM and the "The Pet Doctors of Sherman Oaks" and is my personal opinion.I am writing this letter on the anniversary of my cat's death.My cat ( my very best friend on the planet ) was a patient of "The Pet Doctors of Sherman Oaks" for over eight years, going back when they were called "Szanto Veterinary Center".Dr. Alexis Cox, DVM was my cat's Veterinarian.This is why I am writing this review. My cat had kidney and thyroid problems. Around 11AM on a Saturday my cat was stumbling and in extreme pain. It was obvious he was in serious critical condition. I called "The Pet Doctors of Sherman Oaks". I explained the situation to the receptionist. She replied that they were too busy to see him. Again, I made myself very clear that he was dying and was in serious PAIN. The receptionist said, "you will have to take him somewhere else".I asked to talk to Dr. Cox. I was told she was too busy to talk with me. My cat was dying, in extreme pain and Dr. Cox was too busy to talk to me.Finally, after begging, the receptionist said bring him in and they would try to squeeze him in. Then I remembered the money part. I was short of cash that weekend. And knowing how high their prices are, I mentioned to the receptionist that I would have to pay half now and in a few days the other half. Then the receptionist made it very clear "NOT TO BRING HIM IN". Again, I told her how serious his condition was. She replied "Sorry, if you can't pay the full bill now, then go somewhere else". I said to her "so it's all about the money, not the care and compassion of my cat". No reply.I insisted on talking to Dr. Cox. The receptionist told me she would call me as soon as she had time. I waited and waited for that call. Too much time was passing and my cat was suffering so I started calling around town to find a Vet that would take care of him.I found "Best Friends Animal Hospital". They told me to bring him in now, we will deal with the money later.While my cat and I were in the examination room at "Best Friends Animal Hospital", Dr. Cox's receptionist, (not Dr. Cox) called me. She did not know I was at "Best Friends Animal Hospital". Her exact words to me were, "Dr. Cox feels you should just find a cheaper Vet".Dr. Cox was more concerned for the money, not the care of my best buddy. There has never been an issue with the very high Vet bills in the past EIGHT YEARS between me and "The Pet Doctors of Sherman Oaks".When my best buddy was in extreme pain and dying, Dr. Cox and "The Pet Doctors of Sherman Oaks" TURNED THEIR BACK ON HIM WHEN HE NEEDED THEM THE MOST.My best buddy Died.Shame on you Dr. Cox.Shame on you "The Pet Doctors of Sherman Oaks".
March 27 · Craig BDr. Cox is awesome. One of the most personable and talented vets I have worked with and I trust every one of her recommendations.
April 11 · dapper84448Dr. Cox is awesome. One of the most personable and talented vets I have worked with and I trust every one of her recommendations.
April 11 · dapper84448- May 11 · S M
- May 11 · S M
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