MarQueen Pet Emergency & Specialty Introduce
For pet owners across California, the need for immediate, high-quality veterinary care can arise at any moment. In Upland, a city known for its vibrant community and love for animals, MarQueen Pet Emergency & Specialty stands as a crucial resource, providing expert 24-hour emergency and specialty veterinary services. This clinic is not a typical neighborhood vet; it is a full-service emergency and specialty care center designed to handle the most critical and complex medical cases. The ambiance of the clinic, its cleanliness, and the friendliness of the staff create a reassuring environment for pet owners who arrive in a state of stress and concern. The dedicated team, from the front desk to the veterinarians, is celebrated for its professionalism and a deep commitment to treating every animal with the utmost care. A grateful client, who visited for a consultation regarding their geriatric dog Obie, was so impressed with the level of care and personal attention that they became a lifelong advocate for the clinic.
The philosophy at MarQueen Pet Emergency & Specialty is built on a foundation of compassionate veterinary care and a commitment to expertise. This is exemplified by Dr. Vishkautsan, who, as one client noted, spent an entire hour listening, answering questions, and providing a level of detail in her clinical summary that was "unparalleled." This dedication to thorough, individualized care is a key aspect of their practice. They understand that pet owners are often facing difficult and expensive decisions, and they provide the information and support needed to make the right choice for their pet. Another review praises Dr. Deb Morey for being "incredibly sweet, caring, and informative," taking the time to explain everything clearly and making the client feel "very supported." This focus on clear communication and empathetic support is crucial in an emergency and specialty setting, where stakes are high and emotions are often heightened. The clinic’s team is not just treating a medical condition; they are caring for a cherished family member and providing solace to the human companion.
The clinic’s commitment to excellence goes beyond medical expertise. MarQueen Pet Emergency & Specialty is also known for its profound empathy and kindness. The story of the card sent to Obie’s owner after his passing, even though the client had only been there for a single, unpaid-for consultation, is a powerful testament to their compassion. The client was touched that the staff "cared enough to show their sympathy for my loss." This level of personal connection, even after a brief interaction, speaks volumes about the culture of the clinic. The team's ability to treat every pet "like your own," as one client gratefully expressed, provides immense peace of mind. For pet parents of four fur babies, knowing there is a place they can "trust in an emergency" means the world. The facility's cleanliness and well-maintained appearance also contribute to this sense of trust and professionalism, assuring clients that their pets are in a safe and competent environment. This combination of advanced medical care and deep-seated compassion makes MarQueen a truly unique and invaluable resource for the California pet community.
MarQueen Pet Emergency & Specialty is conveniently located at 1582 N Benson Ave, Upland, CA 91786, USA. Its presence in the Upland area makes it easily accessible for residents needing immediate care. The clinic is also committed to physical accessibility, ensuring a smooth visit for all clients. Their facilities include a wheelchair-accessible car park, a wheelchair-accessible entrance, wheelchair-accessible seating, and a wheelchair-accessible toilet. This attention to detail demonstrates a dedication to serving every member of the community. As an emergency and specialty clinic, they are open 24 hours, so a person can walk in anytime with a pet in need. However, it is always a good practice to call ahead if possible, to help the team prepare for your arrival and ensure the most efficient and timely care. The combination of a convenient location, a professional environment, and thoughtful accessibility features makes MarQueen a reliable and reassuring choice during a time of crisis.
As a specialty and emergency clinic, MarQueen provides a comprehensive range of advanced medical services that are critical in emergency situations and for pets with complex medical needs. Their expertise goes beyond a typical vet clinic, with a focus on advanced diagnostics, specialized surgical procedures, and internal medicine. This wide range of services ensures that they can handle everything from a minor urgent issue to a life-threatening emergency. The clinic is equipped with the latest technology to provide accurate and immediate care, which is a key factor in a positive outcome. They also offer a variety of services that are not typically available at a general practice vet, making them a go-to resource for veterinarians who need to refer a patient for a specialty consultation or procedure.
- 24-Hour Emergency Veterinary Care: Providing immediate and critical care for pets at any time of day or night, including for cat emergencies.
- Advanced Diagnostic Testing and Imaging: Utilizing state-of-the-art tools like digital radiography, ultrasounds, and CT scans for precise diagnosis.
- Specialized Surgical Services: The team is skilled in advanced orthopedic procedures, fracture repair, hernia repair, reconstructive surgery, and ear surgery.
- Small Animal Internal Medicine: Expertise in diagnosing and treating complex conditions, including infectious diseases, with a focus on comprehensive medical care.
- Continuing Care and Hospitalization: Providing ongoing care and support for pets requiring hospitalization and long-term treatment.
- Individualized Care and Consultation: Offering in-depth consultations, as exemplified by Dr. Vishkautsan's hour-long appointment, to ensure owners are fully informed.
- Online Pharmacy and Prescription Refills: Providing a convenient way for clients to manage their pet's long-term medication needs.
Several key features and highlights make MarQueen Pet Emergency & Specialty a standout choice for pet owners in Upland and beyond. The most significant highlight is the exceptional level of compassion and empathy demonstrated by the entire staff. This is not just a place for medical treatment, but a place where pets and their families are treated with genuine care, as highlighted by the surprise sympathy card sent to a grieving client. The expertise of the veterinarians, such as Dr. Vishkautsan and Dr. Morey, is another major highlight. Their willingness to take time with clients, answer all questions, and provide detailed information builds an incredible amount of trust. The clinic's ability to handle advanced procedures like orthopedic surgery and CT scans is a critical feature that makes it a trusted referral center. Furthermore, the clean, professional, and well-maintained facility gives clients "extra peace of mind" during a stressful time. The 24-hour availability is, of course, a vital highlight, as it ensures a pet can receive care no matter when an emergency strikes.
- Profound Compassion and Empathy: The staff is consistently praised for their kindness, going above and beyond to support pet owners, even after a brief visit.
- Expert and Informative Veterinarians: Dr. Vishkautsan and Dr. Morey are highlighted for their expertise, their willingness to take time with clients, and their clear communication.
- Advanced Medical Capabilities: The clinic is equipped with a full suite of advanced diagnostic and surgical tools, from CT scans to complex orthopedic procedures.
- 24-Hour Emergency Care: The availability of round-the-clock emergency and specialty services is a critical resource for the community.
- Clean and Professional Facility: The well-maintained and clean environment provides a sense of trust and professionalism for clients.
- Individualized Attention: The team provides personalized, individualized care and takes the time to listen to and address all client concerns.
For more information or in case of a pet emergency, you can contact MarQueen Pet Emergency & Specialty directly. As they are a 24-hour clinic, they are always available to provide assistance. While an appointment is not necessary for an emergency, a quick call ahead can help the team prepare for your arrival and ensure the most efficient service possible. The contact information below is your direct link to a team dedicated to providing life-saving and compassionate care.
Address: 1582 N Benson Ave, Upland, CA 91786, USA
Phone: (909) 303-1700
What makes MarQueen Pet Emergency & Specialty truly worth choosing is its unique blend of advanced medical expertise and profound human empathy. The testimonials from real customers are the most compelling reasons to trust this clinic. The story of a grieving pet owner receiving a sympathy card after a single consultation, and another feeling "supported" during a stressful emergency, shows a practice that truly cares about its clients and their animals. The expertise of veterinarians like Dr. Vishkautsan and Dr. Morey, who take the time to explain everything clearly and provide detailed clinical summaries, is invaluable. For pet owners in Upland and the surrounding areas, knowing that there is a 24-hour facility that can handle complex medical issues with both skill and compassion provides immense peace of mind. MarQueen is not just a place to go in a medical crisis; it is a partner that will support you and your pet through the most challenging times, making it a highly recommended and essential resource for the community.
MarQueen Pet Emergency & Specialty Services
Veterinarian
- Advanced Diagnostic Testing
- Advanced Imaging
- Advanced Orthopedic Procedures
- Advanced Radiology
- Cat Emergency
- Cat Surgery
- Compassionate Veterinary Care
- Comprehensive Medical Care
- Computed Tomography
- Continuing Care
- Ct Scans
- Diagnosis And Treatment
- Diagnostic And Therapeutic
- Digital Radiography
- Ear Surgery
- Emergency Clinic
- Emergency Vet
- Emergency Veterinarian
- Emergency Veterinary Care
- Fracture Repair
- Hernia Repair
- Hip Dysplasia
- Immediate Care
- Individualized Care
- Infectious Diseases
- Lab Work
- Medical Treatments
- Online Pharmacy
- Orthopedic Surgery
- Pet Care Center
- Pet Emergency
- Prescription Refills
- Primary Care
- Radiology Digital
- Reconstructive Surgery
- Small Animal Internal Medicine
- Specialty Care
- Surgical Care
- Vet Clinic
- Veterinary Emergency and Specialty 24 Hour Pet Care
- X-Rays
MarQueen Pet Emergency & Specialty Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Amenities
- Toilet
MarQueen Pet Emergency & Specialty Photos










MarQueen Pet Emergency & Specialty Location
MarQueen Pet Emergency & Specialty
1582 N Benson Ave, Upland, CA 91786, USA
MarQueen Pet Emergency & Specialty Reviews
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★ 5★ 4★ 3★ 2★ 1At the recommendation of my veterinarian, I took my geriatric dog, Obie, to MarQueen in January for a consultation regarding an abdominal ultrasound. For a 75 pound dog this is not an inexpensive procedure. However, I was ready and willing to incur the cost if it helped my sweet old dog.From the moment I entered the clinic I was impressed by the ambiance, the cleanliness, and the friendliness of the staff. The staff made it a point to be kind and patient with me. Once I met with the veterinarian- I was even MORE impressed. Dr. Vishkautsan spent nearly an hour (if not an hour) with me answering all of my questions and listening attentively to what I said. She took excellent notes and after the appointment she provided both me and my regular vet a clinical summary with the most detailed outline of what we’d discussed I’d ever seen. I could not have been more impressed with her professionalism, care and concern for my situation. With the Dr.’s insight, I ultimately decided against the procedure, and within a month I had to say goodbye to my sweet, old dog (his passing was unrelated to the reason for the ultrasound).Imagine my pleasant surprise to receive a beautiful card in the mail signed by multiple staff members at MarQueen a week or so after Obie’s passing! I saw this vet ONE time and did not pay for anything above a consultation; but they cared enough to show their sympathy for my loss. I will forever remember the care and kindness shown to me personally by MarQueen. I would highly recommend them.
May 23 · Stacie JeffersonI had a wonderful experience at MarQueen Veterinary ER & Specialty with my dog Mookie. Dr. Deb Morey was incredibly sweet, caring, and informative—she took the time to explain everything clearly and made us feel very supported. The entire staff was friendly, welcoming, and professional from start to finish. The facility was clean and well-maintained, which gave me extra peace of mind.As a pet parent to four fur babies, it means the world to know there’s a place I can trust in an emergency. Mookie is currently doing great, and I’m so grateful to the amazing team who took care of him. Thank you for treating my baby like your own!
May 01 · E MEZAThis review has been way past due. I have 3 cats that all have been close to death either because of FIP or another still unknown condition. All 3 cats were treated at Marqueen. They have all been hospitalized here for at least 2 days or more. Each doctor or staff member I have ever interacted with have been nothing less than outstanding. They communicate, are empathetic, and have gone out of their way to ensure all 3 received the care they needed when they needed it. We cannot say thank you enough for the 3 little lives you all have successfully saved! God bless you all! I attached pictures of my babies who definitely are grateful for your care, attention and dedication.
May 15 · Jennifer KincaidI was visiting from out of town and had the sad responsibility of assisting my parents with having to euthanize their senior Boxer dog. This came on fairly suddenly and I called a couple of other vet offices. One of them, Grand Animal Hospital wanted 600.00 to euthanize the dog with no extras. Another VCA Central Animal Hospital advised it would be about the same amount if they had availability, but they had no appointments available. They refused to allow me to bring their dog to them as they were booked.Fortunately I found MarQueen and they said to bring him right in, no appointment necessary. We took the pup to them and were met by an incredibly caring and loving staff. Dr. Monica Zamora showed immense compassion, care and concern for us at this very difficult time. Our pup went peacefully and was no longer in debilitating pain.Their fees were incredibly reasonable (about 200.00) and fair. They did not try to price gouge us at this very hard time. All of the employees demonstrated wonderful compassion and truly cared. I highly recommend this very fair emergency clinic should you ever need emergency care for your pups.Thank you form the bottom of my heart for what you all did for us and doing so with compassion and care.
August 13 · WAYNE LThe facility is new, clean, big and the staff is friendly and skilled.We were recommended to see the cardiologist for our pup, Dylan's, heart. It was a god-send as it saved us a trip to the usual specialists in Tustin. While we had to wait, about 15 minutes, after our appointment time, we were out of there in 1.5 hours total which included the initial consultation with a tech, an EKG, and consultation with the doctor.The staff was friendly and prices were reasonable. I got pretty busy as it's also an ER but there's plenty of space for patients and their persons.There are lots of rooms for patients and they have photos of celebrities with their dogs throughout the office. It makes for a welcoming atmosphere.Great addition to the IE! My only recommendation would be to add a vending machine. Vet visits can take a long time, especially ER visits, and there's nothing close by to grab a bite or snack if needed. However, I can see the reasons for not having one. Overall, we loved the facility!
August 31 · Alicia Romero
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