Rockland Veterinary Care - Pomona

For pet owners in Rockland County and the greater New York area, finding a veterinary practice that offers both exceptional medical services and a truly caring environment is crucial. Your pet is a beloved family member, and their health and comfort are your top priorities. Rockland Veterinary Care - Pomona stands as a beacon of high-quality animal health services, combining state-of-the-art medicine with a compassionate, patient-centered approach. This practice is dedicated to fostering a strong relationship with both pets and their owners, ensuring every visit is as positive and productive as possible.

Rockland Veterinary Care is a full-service veterinary hospital and pharmacy that provides comprehensive care for dogs and cats. Their philosophy is centered on preventative medicine, recognizing that a proactive approach to health can prevent many common diseases and extend a pet's life. The team offers a wide spectrum of services, from routine check-ups and vaccinations to complex surgical procedures and geriatric care. They are equipped with an in-house laboratory and pharmacy, allowing for rapid diagnostics and convenient access to prescribed medications.

A significant aspect of this practice is its commitment to creating a fear-free environment. They understand that veterinary visits can be a source of anxiety for many animals, and they make a concerted effort to minimize stress through patient handling and a calm atmosphere. This overview will detail the extensive services offered, highlight the clinic's notable features, and provide a balanced perspective on what makes Rockland Veterinary Care - Pomona a noteworthy option for pet owners in New York.

Location and Accessibility

Rockland Veterinary Care is conveniently located at 1545 US-202, Pomona, NY 10970, USA. This location is easily accessible for residents of Pomona, as well as those in North Rockland and the wider Rockland County area. The practice is part of a network of clinics, but this specific location serves as a key resource for the community, providing a local and reliable option for pet health.

The hospital is committed to providing a welcoming environment for all clients, regardless of mobility. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These thoughtful accommodations ensure that every pet owner can access the care their animal needs with ease and dignity.

To ensure that each patient receives the dedicated attention they deserve, appointments are recommended. This helps the staff manage their schedule efficiently and minimizes wait times for clients. While appointments are the standard, the clinic does provide emergency treatments during their normal business hours, offering a critical safety net for pet owners facing urgent situations. They also offer curbside service and online pharmacy services, adding a layer of convenience for busy New Yorkers.

Services Offered

Rockland Veterinary Care - Pomona offers an extensive and diverse list of veterinary services for dogs, cats, and even pocket pets.

• Preventative Medicine: This includes comprehensive annual physical examinations, core and annual vaccinations for dogs (such as Rabies, Canine Influenza, and Lyme Vaccine) and cats (like Feline Leukemia), deworming medications, and parasite screenings.
• Diagnostics and Lab Work: The hospital has an on-site laboratory for blood screenings, fecal exams, and other diagnostic testing, along with digital radiography and pet's ultrasound for advanced imaging.
• Surgical Procedures: They are equipped to perform a wide range of surgical procedures, from routine spay & neuter to advanced soft tissue surgeries, orthopedic surgeries, and specialty surgeries like cruciate repair and hip and knee surgery. They also offer laser surgery for precise and less invasive procedures.
• Dental Care: Services include routine dental cleaning, oral health checks, and minor extractions, with a focus on comprehensive dental health for both dogs and cats.
• Specialized Care: They provide geriatric care for older pets, behavioral medicine for behavioral issues, and at-home care support.
• Convenience and Support: The clinic offers an on-site veterinary pharmacy, online pharmacy services for picking up medications, and resources for pet insurance. They also provide day care and at-home care advice.

Features / Highlights

The unique strengths of Rockland Veterinary Care - Pomona can be found in a few key areas that are highly valued by pet owners.

• Fear-Free Visits: The clinic's commitment to "Fear Free Visits" and providing a low-stress environment is a major highlight. They strive to reduce anxiety for pets, which is particularly important for animals with behavioral issues. This compassionate approach is a significant benefit.
• Comprehensive Surgical Capabilities: Their ability to perform a wide variety of surgeries, including complex orthopedic procedures like cruciate repair, means pet owners do not have to seek out a specialty clinic for many of their pet's surgical needs.
• Personalized and Patient-Centered Care: As praised in a positive review, Dr. Puzio is noted for his patience, understanding, and willingness to answer a large number of questions, a testament to the personalized care provided. The staff is also recognized for their kindness and helpfulness.
• Broad Range of Services: From puppy and kitten visits to geriatric care, and from routine exams to emergency treatments, the hospital serves as a comprehensive partner in a pet's health journey.
• Accessibility and Convenience: With an on-site pharmacy, online services, and curbside options, the clinic makes veterinary care more convenient and accessible for busy pet owners.

Contact Information

Rockland Veterinary Care - Pomona
1545 US-202, Pomona, NY 10970, USA
Phone: (845) 354-1800

What is worth choosing

Choosing Rockland Veterinary Care - Pomona is a consideration that involves weighing its many strengths against some of the potential challenges highlighted in customer feedback. On the one hand, a glowing review from a long-time client praises the clinic as "wonderful." They specifically commend Dr. Puzio as an "extraordinary Veterinarian," noting his patience and ability to answer all of their questions with understanding. The review also gives a "special shout out to Tracy" for being consistently kind, patient, and helpful with paperwork. This feedback points to a practice that genuinely treats pets "with kindness and patience" and makes a real effort to connect with and support their human clients, making it a highly recommended choice for many.

However, it is equally important to acknowledge the negative experiences that some clients have reported. One review expresses consistent frustration and disappointment over a two-year period, citing rude front desk staff, a severe lack of communication, and a concerning disconnect between the veterinarians. This client felt that the practice defaulted to prescribing medications without fully investigating the underlying issues and did not provide clear treatment plans. They also noted a "serious lack of compassion" for their anxious dog, being told to simply medicate and muzzle the animal rather than use gentle handling techniques. This feedback directly contradicts the positive review and the clinic’s stated "Fear Free" mission, highlighting a potential inconsistency in patient and client experience.

Ultimately, what is worth choosing is a place that aligns with your specific needs and priorities. Rockland Veterinary Care - Pomona offers an impressive list of services, from preventative care to complex orthopedic surgeries, and is equipped to handle many medical issues in-house. Its commitment to accessibility and the presence of dedicated, caring staff members, as highlighted in the positive reviews, are significant advantages. However, it is essential for pet owners, especially those with anxious animals, to discuss their concerns with the staff and veterinarians to ensure their specific needs and expectations can be met. This approach can help determine if the clinic, with its blend of high-level medical care and a potentially variable client experience, is the right fit for your cherished companion.

Rockland Veterinary Care - Pomona

1545 US-202, Pomona, NY 10970, USA