Towne & Country Animal Hospital: Noel Jessica DVM

Introduction / Overview

For pet owners in Brighton, Michigan, and the surrounding areas, the health and happiness of their furry family members are of the utmost importance. Towne & Country Animal Hospital, with Dr. Noel Jessica DVM at its helm, has been a long-standing fixture in the community, providing comprehensive veterinary services. This general practice is dedicated to offering a wide spectrum of care, from routine check-ups and preventative medicine to advanced diagnostics and emergency treatment. The hospital's philosophy centers on providing high-quality, compassionate care while also empowering pet owners through client education.

The hospital operates as a full-service animal health facility, equipped to handle a variety of needs for both cats and dogs. They are not just a place for vaccinations; they offer advanced care in areas such as internal medicine, surgery, and diagnostics. The staff and veterinarians are committed to building a strong relationship with each patient and their owner, ensuring that every pet's unique needs are met. This approach has led to a reputation for providing care that is both professional and personal. The hospital also extends its support to the broader community, offering discounts to local rescue groups, which reflects their deep commitment to animal welfare.

Location and Accessibility

Towne & Country Animal Hospital is conveniently situated at 4343 S Old US Hwy 23, Brighton, MI 48114, USA. Its location on a major highway makes it easily accessible for residents in Brighton and the surrounding communities. The hospital is designed with client convenience in mind, and appointments are recommended to ensure that the staff can provide the most focused and timely care. For urgent and emergency situations, it is best to call ahead so the team can prepare for your arrival. The facility is committed to being accessible to all individuals. It provides a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These features ensure that every pet owner, regardless of mobility, can comfortably and safely bring their pet for care.

Services Offered

• Preventative Medicine: Providing routine pet care, comprehensive physical exams, pet vaccinations, heartworm/flea/tick prevention, and diet and nutrition counseling.
• Advanced Diagnostics: Utilizing modern tools such as an in-house lab, digital radiographs, ultrasound, and endoscopy for early diagnosis and effective treatment planning.
• Surgical Procedures: The hospital performs a variety of routine and soft tissue surgeries, including spays/neuters, cat declaws, and foreign body removal. They also offer more complex orthopedic procedures and laser surgery for enhanced precision and faster healing.
• Emergency Treatment: Offering urgent and emergency care to address non-life-threatening but time-sensitive conditions during business hours.
• Dental Care: Comprehensive services from dental care and cleaning to routine procedures to maintain your pet's oral health.
• Specialized Services: Includes care for conditions such as ear infections and hip dysplasia, as well as a focus on pocket pet medicine and surgery.
• Supportive Care: Providing pain management, weight management, and post-operative care to ensure a comfortable recovery for your pet. They also offer home visits and technician appointments for convenience.

Features / Highlights

• Comprehensive General Practice: The hospital's ability to provide a wide range of services, from preventative medicine to advanced surgery, makes it a convenient, one-stop-shop for most of your pet's needs.
• Advanced Technology: The use of an in-house lab, digital radiographs, and therapeutic lasers demonstrates a commitment to modern veterinary medicine and better patient outcomes.
• Focus on Client Education: The team takes the time to explain diagnoses and treatment options, empowering pet owners to make informed decisions.
• Emergency Services: The provision of urgent and emergency care during business hours is a crucial feature that provides peace of mind.
• Community Involvement: Offering discounts to local rescue groups highlights the hospital’s dedication to animal welfare beyond their immediate clients.
• Compassionate Care: According to numerous testimonials, the staff is known for being patient, gentle, and caring, treating pets as if they were their own.
• Accessible Facilities: The wheelchair-accessible amenities ensure that the hospital is welcoming and convenient for all clients.

Contact Information

Address: 4343 S Old US Hwy 23, Brighton, MI 48114, USA

Phone: (810) 220-1079

What is worth choosing

Selecting a veterinary practice is a critical decision for any pet owner, and Towne & Country Animal Hospital presents a compelling choice for the Brighton community. One of the most important aspects highlighted by long-term clients is the compassionate and personal care their pets receive. Reviewers have consistently praised the staff for their kindness, patience, and for treating their animals with the same care they would give their own. This high level of compassion makes a significant difference during what can often be a stressful experience for both pets and their owners. The testimonials from clients with years of history with the hospital, bringing multiple pets over time, speak volumes about the trust and satisfaction the community has in their services. The hospital's commitment to patient education is another key factor. Clients appreciate the time the veterinarians and staff take to explain medical conditions and treatment options, ensuring that they feel informed and comfortable with the care plan. This open communication is essential for building a strong and lasting partnership between the vet and the pet owner.

However, it is also important for potential clients to consider the full range of experiences. One client's experience with a prescription refill for a long-term medication highlights a potential point of frustration. The client noted issues with obtaining a prescription for a discounted price at an external pharmacy, which created stress and led them to seek another vet. This scenario, while seemingly a logistical issue, speaks to a breakdown in a client’s ability to access their pet's medication in a way that is both affordable and convenient. It is a reminder that while a hospital may offer a wide range of services, the customer service and administrative support for those services are just as important. In this case, the hospital's policy regarding prescriptions and external pharmacies appeared to be a source of dissatisfaction. It is worth noting that some pharmacies require a DEA number for any prescription, not just controlled substances, which can be a source of confusion for clients and veterinarians alike. The American Veterinary Medical Association (AVMA) recommends that veterinarians provide their state license number in these situations instead of the DEA number, as DEA numbers are meant for controlled substances only. This situation, while frustrating for the client, might be a larger industry-wide issue rather than a specific failing of this one clinic. Nonetheless, for a pet owner, the outcome is what matters most.

Despite this, the overall reputation of Towne & Country Animal Hospital remains strong. Their comprehensive service offerings, including advanced diagnostics, surgical capabilities, and emergency care, make them a reliable choice for a pet's health journey from start to finish. For those in the Brighton area looking for a veterinary team that provides a combination of professional expertise, advanced technology, and genuine, loving care for their pets, Towne & Country Animal Hospital is a well-regarded and trusted option within the community. The positive experiences of many long-term clients, who have trusted the hospital with the lives of multiple "fur babies," attest to the high-quality care and compassionate service that the practice provides.

Towne & Country Animal Hospital: Noel Jessica DVM

4343 S Old US Hwy 23, Brighton, MI 48114, USA