UrgentVet Introduce
For pet owners across Tennessee, especially in the Franklin and Williamson County areas, the moments when a pet is sick or injured after normal business hours can be incredibly stressful. It’s during these times that you need a trusted and reliable place to turn, a clinic that can bridge the gap between your regular veterinarian and a full-scale, expensive emergency room. UrgentVet in Franklin, TN, is precisely that place. This article is designed to provide a comprehensive overview of this vital service, highlighting how it provides peace of mind and expert care when your pet needs it most.
UrgentVet is a specialized veterinary clinic that focuses on after-hours urgent care for dogs and cats. They operate with a clear mission: to be there for pets when their primary care vet is unavailable. This means they are open in the evenings, on weekends, and even on holidays, providing a crucial service for common, non-life-threatening issues that can’t wait until the next business day. The clinic's team, including the highly-praised Dr. Ashley Richardson, is known for their calm, caring, and gentle approach, even in high-stress situations. One reviewer’s terrifying experience with their dog's anaphylactic shock from a bee sting perfectly illustrates the staff’s ability to act with urgency and professionalism, ultimately saving a life.
What truly sets UrgentVet apart is their commitment to a positive experience for both the pet and the owner. The team operates with a "Fear-Free" philosophy, creating a calm environment that minimizes a pet's anxiety during a visit. Furthermore, they are incredibly considerate of a client’s budget. As one review highlights, the staff is thoughtful about finances, focusing on essential treatments and avoiding unnecessary procedures, ensuring that pet owners can provide the best possible care without feeling financially overwhelmed. This combination of clinical expertise, compassionate care, and financial transparency is what makes UrgentVet a trusted partner in the community.
UrgentVet is conveniently located at 2020 Fieldstone Pkwy #200, Franklin, TN 37069, USA. This location makes it easily accessible for a wide range of residents in the Franklin area and beyond. The clinic is situated in a well-known part of the community, with easy access to major roads, which is especially important during a pet emergency when every minute counts.
The clinic has made a significant commitment to accessibility, ensuring that all members of the community can access their services with ease. They feature a wheelchair-accessible entrance, as well as a wheelchair-accessible parking lot, which simplifies the process of getting from your car to the front door. Furthermore, the facility includes a wheelchair-accessible restroom and wheelchair-accessible seating, demonstrating a dedication to creating a comfortable and inclusive environment for every visitor. The clinic also features a gender-neutral restroom and is noted as being LGBTQ+ friendly and a transgender safe space, highlighting a modern and inclusive approach to business.
For payments, they accept credit cards, debit cards, and NFC mobile payments, providing flexible options for clients. They also offer a free parking lot for added convenience. For those seeking immediate care, they offer online appointment booking to help streamline the check-in process, though walk-ins are also welcome.
Services Offered
- After-Hours Pet Care: Providing care for pets when primary vets are closed, including evenings, weekends, and holidays.
- Urgent Care for Cats and Dogs: Treatment for a wide range of non-life-threatening conditions, from minor injuries and infections to upset stomachs and allergic reactions.
- Pet Diagnostics: Utilizing digital radiography (X-rays) and other diagnostic testing to quickly and accurately diagnose a pet's condition.
- Wound Care: Expert treatment for cuts, scrapes, and other minor injuries to prevent infection and aid in healing.
- Pain Management: Providing medication and care to alleviate a pet's pain and discomfort.
- Minor Injuries and Illnesses: Care for common issues like limping, ear infections, coughing, sneezing, and vomiting.
- Early Detection of Conditions: Using diagnostic tools to help identify potential health issues before they become more severe.
- Humane Euthanasia and End-of-Life Care: Offering compassionate support and services during a pet's final moments.
- Pet Behavior Consultations: Addressing concerns for pet parents about their animal's behavior.
Features and Highlights
- Dedicated After-Hours Care: The clinic's specialized focus on after-hours care provides a much-needed service, bridging the gap between daytime vets and costly emergency rooms.
- Compassionate and Expert Staff: The team, including Dr. Ashley Richardson, is celebrated for their professionalism, urgency, and gentle approach, making a scary situation feel manageable.
- Budget-Conscious Approach: The staff is praised for their transparency and for working with clients to find affordable treatment plans that focus on what's truly important for a pet's health.
- Fear-Free Certified Services: Their commitment to a Fear-Free environment helps to minimize a pet's stress and anxiety during a vet visit.
- Excellent Communication: The team excels at explaining procedures and providing clear instructions for at-home care, ensuring pet parents feel confident in their ability to continue treatment.
Contact Information
Address: 2020 Fieldstone Pkwy #200, Franklin, TN 37069, USA
Phone: (629) 235-7575
What is worth choosing
For pet owners in the Franklin, TN area, UrgentVet is a top-tier choice for several critical reasons. The most compelling is the clinic's specialized focus on after-hours urgent care. This service is invaluable, providing a reliable and accessible option when a pet's condition is serious but not severe enough for a full emergency hospital, which can be both expensive and overwhelming. The clinic's ability to get patients in immediately, as demonstrated by the life-saving care provided to a dog with an allergic reaction, is a testament to their efficiency and expertise. This peace of mind, knowing that help is available when your primary vet's office is closed, is priceless.
Furthermore, the compassionate and transparent approach of the staff makes all the difference. As customer reviews highlight, the team is not only professional and knowledgeable but also kind and patient. They take the time to explain everything and, importantly, work within a client’s budget to ensure that a pet gets the care they need without unnecessary financial stress. This focus on both the animal's and the owner's well-being is what builds lasting trust. The Fear-Free certified approach further solidifies their commitment to a stress-free experience for pets.
The clinic's modern amenities and inclusive environment also make it a welcoming place for everyone. The wheelchair-accessible facilities and gender-neutral restrooms demonstrate a commitment to serving all members of the community with dignity and respect. When you combine the clinic’s specialized services, expert and compassionate staff, and a deep understanding of the needs of both pets and their parents, it is clear that UrgentVet in Franklin is a reliable and essential resource for any pet owner in the Tennessee region.
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UrgentVet Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
UrgentVet Photos










UrgentVet Location
UrgentVet
2020 Fieldstone Pkwy #200, Franklin, TN 37069, USA
UrgentVet Reviews
pricecompassionbabyurgent caredoorsundayeuthanasianamevet techfur
★ 5★ 4★ 3★ 2★ 1Saved our dogs life!Dr. Ashley Richardson saved our dogs life. Yesterday our dog had an interaction with a bee that caused a horrific allergic reaction and was going into anaphylactic shock! It was absolutely horrifying! She was vomiting violently, diarrhea , shaking, shallow breathing so I picked up the phone & called Urgent Vet- Franklin location and they immediately got us in! The lady who took our call was amazing! They got us in right away and Dr. Ashley and the wonderful man with her (sorry don’t know his name) were both so calm, caring & gentle yet they handled the situation with great urgency and got her in for blood work. They gave her shots to counter the reaction and fluids to help her with dehydration. We were sent home with medication and very clear instructions on how to continue treatment at home. Even the bill they handled with such care and they were very thorough.Thank you doesn’t seem big enough to express my gratitude but let me say it again Dr. Ashley & team…. THANK YOU for saving our dogs life! Blessings- Todd, Nicole & Dee
June 24 · LWJ MediaWe had such a wonderful experience here! From the moment we walked in, the staff could tell we were a little nervous, and they immediately went out of their way to make us feel comfortable and reassured. They explained everything with patience and kindness, which really put us at ease.What stood out the most was how thoughtful they were about our budget. They didn’t push unnecessary treatments and instead focused on what was truly important for our pet’s health. They worked with us to make sure we could give our pet the best care possible without feeling overwhelmed financially.It’s clear that they genuinely care about both the animals and the people who love them. We left feeling supported, cared for, and confident that our pet was in the best hands.
August 17 · Tori LindemanPHENOMENAL!! I can’t say enough about them!! We had to bring my mini schnauzer in tonight and they saw him ASAP!! I was a little emotional and their bedside manner was outstanding!! The Doctor was super professional and let me know everything he was doing as he was doing it. My poor senior pup was not doing well at all and in pain and they got him diagnosed and us in and out in less than an hour.Rene was so sweet and personable and has angel like patience with my pupper while he was squirming during the procedure.10/10 recommend!! My old doggo is now home and has proper meds and hopefully as good as new insurance a couple weeks. AND all of this while only being a couple hundred bucks. Man o man I really can’t say enough about them!! I was worried I may have had to refinance my home the an unexpected vet bill (joking- but not really lol). But not only did my doggo get the BEST care.. it also didn’t breaks financially which is such a blessing!! If y’all are reading this THANK YOU AGAIN!!
April 04 · Tiffany He’Aloha O’NealMy kitten was sick and needed care on a Saturday evening. Dr. Robinson and Renee saw me quickly, offered a reasonable treatment plan, and were transparent about pricing. They were both very helpful and informative and I felt great about the care my kitten received!
July 26 · Elizabeth RechaThank you to all the staff at this clinic! Dr. Robinson is the definition of an animal lover and we are so grateful for the kindness we received. After finding a stray nearby, she and all the staff advocated for the best care of the sweet puppy; with the advice given, we are so optimistic that he is on the road to recovery. Thank you all for your kindness and knowledge!
August 02 · anna w
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