Pet Palace of New City Introduce
Welcome to Pet Palace of New City, a cherished family-owned business that has proudly served the pet-loving community of New City, New York, and surrounding Rockland County for years. This isn't just another pet store; it's a dedicated haven where the well-being and happiness of your beloved animal companions are truly paramount. With a reputation built on trust, quality, and exceptional customer service, Pet Palace of New City has become a go-to destination for local New Yorkers seeking healthy pets and top-notch grooming services.
What truly sets Pet Palace of New City apart is the genuine care and expertise provided by its team, notably by Doug and Aaron, who are consistently praised by loyal customers. Their commitment extends beyond simply selling products; they are invested in ensuring that every pet finds a loving home and receives the best possible care throughout their lives. Whether you're considering bringing a new furry family member home or seeking reliable and skilled grooming for your existing dog, Pet Palace of New City embodies the kind of personalized attention and community spirit that defines the best local businesses in New York. They truly care about their business and "only want the best for your pet," making them a highly recommended choice for discerning pet owners.
---Pet Palace of New City is conveniently situated at 174 S Main St #10, New City, NY 10956, USA. This prime location places it right in the heart of New City, a prominent hamlet within Clarkstown, Rockland County, New York. Its presence on South Main Street ensures easy accessibility for residents across New City, as well as those in neighboring communities throughout Rockland County and beyond.
New City is a well-established and accessible area, making Pet Palace a convenient destination for all your pet-related needs. For those traveling by car, there is likely ample parking available in the vicinity of the address, contributing to a hassle-free visit. Its spot in a bustling local area means it's often a natural stop for residents running errands or enjoying local amenities. The ease of access, combined with its reputation, makes Pet Palace of New City an integral part of the local community, readily available to serve the diverse pet-owning population throughout this part of New York.
---Pet Palace of New City offers a specialized range of services and products, focusing on key areas that are highly valued by pet owners in the New York region.
- Puppy Sales: A core offering, customers have purchased dogs from Pet Palace, with reviews highlighting that the puppies are "extremely healthy." They emphasize connecting families with new canine companions. Based on their website, they provide a superb package with each puppy, including up-to-date immunizations and AKC or Canine Partners Registration, as well as microchip insertion and lifetime activation.
- Professional Dog Grooming: This is a highly praised service. Aaron, in particular, is frequently mentioned by name for doing "a great job" with grooming. Customers, including those with poodles for over 10 years, express immense satisfaction, noting their dogs are "happy to go" and "literally run into the store to see Aaron!" This indicates a high level of skill and a positive experience for the pets.
- Pet Supplies: While reviews specifically mention dog and grooming services, a reputable pet store like Pet Palace would typically offer a selection of essential pet supplies. This would likely include high-quality pet food, treats, toys, collars, leashes, and basic care items, ensuring customers can meet their pet's needs conveniently.
- Expert Advice and Guidance: The staff, including Doug and Aaron, are described as "outstanding to work with." They are not only helpful during the purchase of a pet but also care about "only want the best for your pet," suggesting they provide valuable advice on pet care and well-being.
- Long-Term Customer Relationship: The testimonials reveal a strong emphasis on building lasting relationships with customers. Patrons return for years, indicating consistent satisfaction and trust in the business's services and ethical practices.
Pet Palace of New City distinguishes itself through several key features and highlights that resonate strongly with its New York clientele, fostering a loyal customer base.
- Healthy and Well-Cared-For Puppies: A significant highlight is their commitment to providing "extremely healthy" puppies. This is a crucial factor for prospective pet owners and is a testament to their responsible practices and care before a puppy goes home with a new family. Their website explicitly states that "each of our puppies is a special being!" and goes home with a superb package including immunizations and registration.
- Exceptional Dog Grooming by Aaron: Aaron's grooming services are consistently lauded as a major draw. Customers rave about the quality of the grooming and, more importantly, the positive experience their dogs have. The phrase "They literally run into the store to see Aaron!" speaks volumes about the gentle and skillful approach that makes dogs happy and comfortable during grooming sessions.
- Dedicated and Caring Staff (Doug and Aaron): The personalized attention from Doug and Aaron is a recurring theme in reviews. They are described as "outstanding to work with" and genuinely caring about "their business and only want the best for your pet." This personal touch fosters trust and encourages repeat business, building a strong community around the store.
- Long-Standing Family-Owned Business: Operating since 1985, Pet Palace of New City is a true family-run establishment. This longevity and continuous family involvement mean a consistent commitment to quality and a deep understanding of customer needs over decades. Customers are encouraged to "SUPPORT THIS FAMILY OWNED BUSINESS," highlighting its community value.
- Strong Customer Loyalty: The reviews underscore a remarkable level of customer loyalty, with patrons returning for "over 10 years" and stating they "would not bring my dog anywhere else." This speaks volumes about the consistent positive experiences and reliable services provided.
- Commitment to Pet Welfare: The focus on healthy puppies and the caring approach to grooming demonstrate a clear commitment to the overall welfare and happiness of the pets they serve, which is a top priority for responsible pet owners.
To connect with Pet Palace of New City for healthy puppies, professional grooming services, or general inquiries, please use the following contact details:
- Address: 174 S Main St #10, New City, NY 10956, USA
- Phone: (845) 638-1378
- Mobile Phone: +1 845-638-1378
For residents of New City and the broader Rockland County area in New York, Pet Palace of New City stands as an exceptional and highly suitable local resource for pet owners. Its suitability is rooted in its identity as a long-standing, family-owned business that prioritizes genuine care and expertise above all else. In a market often dominated by larger, impersonal chains, Pet Palace offers the kind of personalized attention that creates lasting relationships, as evidenced by customers who have trusted them for over a decade.
The store's commitment to providing "extremely healthy" puppies is a significant draw, giving local New Yorkers confidence when bringing a new family member home. Furthermore, the highly acclaimed grooming services, particularly those performed by Aaron, ensure that beloved canine companions receive top-tier care in a comfortable and positive environment – an experience so good that dogs "literally run into the store to see Aaron!" This combination of reliable pet sales and outstanding grooming, delivered by a caring and knowledgeable team like Doug and Aaron, makes Pet Palace of New City more than just a business; it's a trusted community partner dedicated to the well-being of local pets. For any New Yorker seeking quality, consistency, and a personal touch for their pet needs, Pet Palace of New City is truly the place to go and support.
Pet Palace of New City Photos










Pet Palace of New City Location
Pet Palace of New City
174 S Main St #10, New City, NY 10956, USA
Pet Palace of New City Reviews
Doug and Aaron are outstanding to work with. I bought my dog from them. The dog is extremely healthy. I bring my dog in all the time for grooming and Aaron does a great job. I would not bring my dog anywhere else. They care about their business and only want the best for your pet. Please go in and support them. I highly recommend
Jun 24, 2025 · John AddeoPet Palace is the best place. We’ve been going for grooming for over 10 years. Our 2 poodles are happy to go. They literally run into the store to see Aaron! GO. SUPPORT THIS FAMILY OWNED BUSINESS.
Mar 29, 2025 · Kyra SaulnierYears ago we purchased an awesome "Puggle" puppy from Doug. Our dog brought our family 16 years of enjoyment and happiness. That speaks volumes for how healthy she was throughout her life of 16 years.Doug always takes the time to share his expert advise with our family. Doug's team is amazing and always helpful when we need anything.We have a new dog now and continue to purchase services and products from Pet Palace.I would highly recommend Doug and his team.VinnieRoyal Kitchens & BathsNew City
Feb 06, 2024 · Vincent CastielloCompassionate involved concerned and always available. Why go to a big chain when you get personal advice and care for your pets, locally in your own community ? A welcoming Location to accommodate all your needs for your best friends.
Jul 17, 2024 · Robert Fellows (ROB)Great pet store. Bought two dogs from here and had a fantastic experience. I still take my fur babies here 5 years later for grooming. They do a great job at a reasonable price. I would highly recommend.
Jun 04, 2023 · Dana Prussak
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