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Brothers PetsPet Stores Near Me​GeorgiaCherokee CountyWoodstockPet Stores ​ in Towne Lake ParkwayPet Supermarket
Pet Supermarket ico

Pet Supermarket

1428 Towne Lake Pkwy Ste 100, Woodstock, GA 30189, USA

4.0
I placed an online order for $135 the morning of 3/29/25. When I went to pick up my order I was told they had no record of the order. I show them my order confirmation which includes the store location #411 Towne Lake Parkway. Despite that, the employees try and tell me I must have ordered from a a different store. They then proceed to call other stores who tell them no, they do not have my order. They then call "Rick" who I can only assume is some kind of manager. . He says sorry nothing he can do and tells them to call customer service. However its after hours for customer service so they call Rick again and he says they will just have to leave a message for customer services and that there is nothing they can do. They never took my name or number. They never offered to help me duplicate my order or offer the 10% off for online purchases which is what drove me to place the order in the first place. Essentially they did nothing. I wasted 20 minutes of my time, never received the order I paid for ( charge shows on my credit card) and had to go to another pet store that was out of my way. Now I realize why I stopped shopping at Pet Supermarket. I knew items were regularly out of stock but the customer service is horrible. And now I will also have to dispute the charge with my credit card. - Caroline b
Pet Supermarket Overview Intro Photos Location Reviews

Pet Supermarket Introduce

For pet parents across Georgia, ensuring our beloved companions are happy, healthy, and well-cared for is a top priority. A significant part of that care involves access to quality pet supplies, nutritious food, and knowledgeable assistance. In the vibrant community of Woodstock, Georgia, Pet Supermarket stands as a prominent local option for a wide array of pet needs. Whether you're a long-time pet owner looking for specific brands or a new pet parent seeking guidance, understanding what your local pet store offers is essential. This article will delve into the offerings of Pet Supermarket at its Woodstock location, providing insights into its services, accessibility, and overall suitability for the local Georgia pet-loving community.

Pet Supermarket is conveniently located at 1428 Towne Lake Pkwy Ste 100, Woodstock, GA 30189, USA. This address places it within a bustling commercial area, making it easily accessible for residents of Woodstock and surrounding communities in Cherokee County. Towne Lake Parkway is a well-trafficked thoroughfare, ensuring straightforward navigation for both routine visits and quick pickups. The presence of other businesses in the vicinity often means ample parking is available, reducing the stress associated with shopping trips. For pet owners residing in neighboring areas like Canton, Holly Springs, or even parts of Marietta, the Woodstock Pet Supermarket offers a local and accessible destination for their pet supply needs, saving them from longer commutes to more distant commercial hubs. The strategic location contributes significantly to its convenience, making it a regular stop for many local pet households.

Pet Supermarket typically offers a broad range of products and services designed to cater to various types of pets, from dogs and cats to fish, birds, and small animals. Based on general pet store offerings and insights from customer reviews, you can expect to find:

  • Pet Food and Treats: A wide selection of dry, wet, and specialized diets for dogs and cats, including various brands, grain-free options, and formulas for specific health needs. Treats for training and rewards are also plentiful.
  • Pet Supplies and Accessories: This category encompasses a vast array of items, including leashes, collars, harnesses, beds, crates, carriers, toys, grooming tools, and training aids.
  • Fish and Aquarium Supplies: As indicated by a customer review, this location offers fish for sale, along with a full complement of aquarium supplies such as tanks, filters, heaters, decorations, and water treatment products.
  • Bird Supplies: Cages, birdseed, nutritional supplements, toys, and perches for various bird species.
  • Small Animal Supplies: Food, bedding, habitats, and accessories for small pets like hamsters, guinea pigs, rabbits, and ferrets.
  • Health and Wellness Products: Flea and tick prevention, dental care products, vitamins, supplements, and other over-the-counter health aids.
  • Grooming Products: Shampoos, conditioners, brushes, nail clippers, and other items for at-home pet grooming.
  • Adoption Events (Seasonal/Regional): Many Pet Supermarket locations partner with local shelters and rescues to host adoption events, providing opportunities for community members to find their new furry family members. While not a constant service, it’s a common community engagement.

Pet Supermarket in Woodstock, GA, presents a mix of features and highlights that are important for local pet owners to consider:

  • Wide Product Variety: The store generally aims to provide a comprehensive selection of pet food, supplies, and accessories for different types of pets. This breadth of products can make it a convenient one-stop-shop for many households.
  • Live Animals (Fish): A significant highlight, as noted in a customer review, is the availability of live fish. The comment "Even their stocked fish seem healthy and the tanks are always clean" suggests a commitment to the health and well-being of their aquatic inhabitants, which is crucial for fish enthusiasts.
  • Staff Helpfulness (Varies): One review specifically praises the staff, stating, "The staff are always helpful and kind." This highlights instances of positive customer service experiences where employees are willing to assist shoppers with their needs and questions. This is a key factor in a positive shopping experience.
  • Online Order Options (with potential challenges): The store offers online ordering, which is a convenient feature for many customers who prefer to plan their purchases in advance. However, one detailed review outlines significant issues with online order fulfillment and customer service follow-up, indicating an area where the store may need to improve consistency. This suggests that while the service exists, the execution can be inconsistent.
  • Local Presence: Being a physical store in Woodstock provides a tangible resource for immediate pet needs, allowing customers to see products in person and receive in-store assistance, which online-only retailers cannot offer.

For direct inquiries, checking product availability, or discussing any concerns, the Pet Supermarket in Woodstock, GA, can be contacted using the following information:

Address: 1428 Towne Lake Pkwy Ste 100, Woodstock, GA 30189, USA

Phone: (770) 517-3798

Mobile Phone: +1 770-517-3798

For locals in Georgia, particularly those residing in Woodstock and the surrounding communities, Pet Supermarket on Towne Lake Parkway stands as a suitable option for many of their pet supply needs. Its accessible location in a popular commercial area makes it a convenient stop for everyday essentials and specialized items. While the store offers a broad range of products, including a commendable selection of healthy fish and well-maintained aquariums, it’s important for local shoppers to be aware of the mixed feedback regarding customer service, particularly concerning online order fulfillment. However, the positive experiences with helpful and kind staff members suggest that in-person interactions can be very beneficial. For those prioritizing a wide variety of in-stock items, immediate access to products, and the opportunity to browse physical selections for their pets, this Pet Supermarket location remains a viable and frequently utilized resource within the community. Its presence provides a local alternative to larger, less personalized shopping experiences, catering to the ongoing needs of Georgia's vibrant pet-owning population.

Pet Supermarket Photos

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Pet Supermarket Location

Pet Supermarket

1428 Towne Lake Pkwy Ste 100, Woodstock, GA 30189, USA

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