Petco Introduce
Welcome, pet parents of Washington! For those of us with furry, feathered, or scaled companions, finding a reliable and well-stocked pet store is essential for their health, happiness, and overall well-being. From nutritious food to engaging toys, comfortable bedding, and professional services, a comprehensive pet store can be a true lifeline. In the heart of Covington, Washington, residents are fortunate to have access to a local Petco, a widely recognized name in pet care. This article is designed to give you a thorough overview of the Petco location at 27111 167th Pl SE #113, Covington, WA, highlighting its offerings, what makes it a valuable resource for our community, and how to connect with them. Our aim is to provide you with all the information you need to make this Petco your go-to destination for all your pet's needs.
For many local residents in Covington and the surrounding areas of Washington, Petco serves as more than just a retail outlet; it's a community hub for pet lovers. We understand that our pets are cherished members of our families, and their needs extend beyond just food. Whether you're a new pet parent navigating the exciting world of pet ownership or a seasoned enthusiast looking for specific products or expert advice, a local establishment that genuinely cares about animals is invaluable. This particular Petco location strives to be that comprehensive resource, offering not only a vast selection of products but also various services designed to support the complete well-being of your animal companions. Their presence in Covington reinforces the commitment to accessible and quality pet care that Washington pet owners truly appreciate.
The Petco store in Covington is conveniently located at 27111 167th Pl SE #113, Covington, WA 98042, USA. This address places it within a prominent commercial area, ensuring excellent accessibility for residents throughout Covington and neighboring communities in Washington. Situated on 167th Pl SE, a well-trafficked road, the store is easy to find whether you're coming from the immediate vicinity or traveling from further afield. Its presence within a larger shopping complex, often indicated by a suite number like "#113," typically means ample parking is available, which is a significant convenience for pet owners, especially when transporting larger pets or multiple purchases.
The accessibility of this Petco location is a key advantage for local pet parents. Being part of a retail hub means it's often close to other essential services, making it convenient for combining your pet supply runs with other errands. Its position within Covington ensures that residents have a reliable and comprehensive resource for their pet's needs close to home, reducing travel time and making routine shopping trips much more manageable. Whether you're driving from the heart of Covington or from areas like Maple Valley or Black Diamond, this Petco is a readily accessible destination, emphasizing its role as a central point for pet care in our Washington community.
Petco offers a broad spectrum of services and products designed to cater to nearly every aspect of pet ownership, promoting the concept of "Whole Health" for pets.
- Pet Food and Nutrition: A vast selection of premium pet foods, including dry, wet, raw, and specialty diets for dogs, cats, small animals, birds, and fish. They often carry popular brands as well as exclusive lines like JustFoodForDogs.
- Pet Supplies and Accessories: Everything from beds, crates, carriers, and toys to leashes, collars, apparel, and training aids. They also stock a wide range of products for fish, reptiles, and small animals, including habitats, substrate, and specialized equipment.
- Grooming Services: A full-service grooming salon offering baths, haircuts, nail trims, ear cleaning, gland expression, and various add-on treatments like teeth brushing, de-shedding, and flea cleanses. They cater to both dogs and cats.
- Dog Training: Professional dog training classes for various skill levels, including puppy socialization, obedience, and advanced training. Private lessons may also be available.
- Vet Services (Vetco Vaccination Clinics/Vetco Total Care): Many Petco locations host Vetco Vaccination Clinics, providing accessible and affordable preventative care like vaccinations, microchipping, and heartworm testing. Some larger locations may even feature Vetco Total Care full-service veterinary hospitals for more comprehensive medical needs, though specific offerings vary by store.
- Self-Serve Dog Wash: For pet owners who prefer to wash their dogs themselves without the mess at home, Petco often provides self-serve dog wash stations equipped with shampoo, conditioner, towels, and dryers.
- Pet Adoption Events: Collaborating with local animal shelters and rescue organizations, Petco often hosts in-store pet adoption events, helping deserving animals find their forever homes in the community.
- Pet Pharmacy: A range of over-the-counter pet medications and often services for prescription refills through their associated veterinary services.
The Petco in Covington stands out for several compelling features and highlights, reflecting its commitment to quality service and a positive customer experience.
- Exceptional Staff and Customer Service: A prominent highlight, as noted by a loyal customer, is the "great staff that work there." They are described as "friendly and kept a smile and good attitude from start to finish" and "so helpful!" This level of genuine assistance, even with "a million questions," indicates a team that prioritizes customer satisfaction and is willing to go the extra mile. This positive human interaction is a significant factor in fostering repeat business and strong word-of-mouth recommendations.
- Clean and Organized Store Environment: The store itself receives praise for being "very clean organized." A well-maintained and tidy shopping environment enhances the customer experience, making it easier to find products and enjoy the visit.
- Positive Grooming Staff Interaction: Even the grooming staff, despite a mixed review on specific grooming outcomes, were noted by a "lifer" customer as being "positive and helpful!" This suggests that the staff generally maintains a supportive and friendly demeanor across different departments, which is crucial for overall service quality.
- Variety of Products and Services: As a large retailer, this Petco offers a vast array of pet food, supplies, and services under one roof. This convenience allows pet owners to fulfill multiple needs in a single visit, saving time and effort.
- Commitment to Customer Loyalty: The store's ability to turn a new customer into a "lifer" who "even signed up for some things" (referring to loyalty programs) demonstrates their success in building strong, lasting relationships through excellent service. This word-of-mouth endorsement is invaluable for any local business.
It is important to address a specific piece of feedback regarding the grooming service. One customer had a "disappointing" experience with dog grooming, particularly concerning the style and thoroughness of the cut for their Bichon, and the inability to trim their Shiba Inu's nails due to temperament issues. While the reviewer acknowledged being told why the Bichon's hair was cut short, they felt the execution lacked care and precision ("didn't even comb the curls before cutting," "just used the fastest way to cut the hair short with clippers"). This highlights that while staff generally maintain positive attitudes, specific service outcomes, especially in areas like highly stylized grooming, can vary. Prospective customers should communicate their grooming preferences clearly and discuss any concerns upfront.
For product inquiries, service bookings, or general information, you can contact the Petco store in Covington using the following details:
Address: 27111 167th Pl SE #113, Covington, WA 98042, USA
Phone: (253) 638-1064
Mobile Phone: +1 253-638-1064
For residents of Covington and the wider Washington area, the Petco at 27111 167th Pl SE #113 is an excellent local resource for all your pet-related needs. Its convenient location within a busy commercial area ensures easy accessibility and ample parking, making every visit stress-free. The extensive range of products, from everyday essentials like food and toys to specialized supplies for various types of pets, means you can find almost anything you need under one roof. Beyond retail, the availability of services like professional grooming, dog training classes, and accessible vaccination clinics through Vetco adds immense value, supporting a holistic approach to your pet's well-being.
What truly sets this Petco apart and makes it highly suitable for locals is the overwhelmingly positive feedback regarding its staff. The consistent praise for their friendliness, helpfulness, and knowledgeable assistance creates a welcoming and supportive environment that fosters genuine customer loyalty. As one long-term customer eloquently put it, "A store could have the best item that I can get but if the customer service is poor I'm not coming back... But now I always go out of my way to go to that one." This strong emphasis on positive customer interactions, combined with a clean and organized store, creates an inviting atmosphere for both pets and their owners. While individual experiences with specific services like grooming can vary, the overall commitment to excellent customer service and comprehensive pet care makes the Covington Petco a highly recommended and reliable destination for pet parents in our Washington community.
Petco Photos










Petco Location
Petco
27111 167th Pl SE #113, Covington, WA 98042, USA
Petco Reviews
We had a Shiba Inu and a Bichon here this afternoon to bath and cut the Shiba Inu's nails and Grooming the Bichon, but their service was disappointing. At about 5pm this evening , we went to the store to pick up my dogs, and when I saw my Bichon I couldn't believe she was my dog, she had completely changed her appearance. They said the Shiba Inu wouldn't let them cut his nails, so they didn't cut the Shiba Inu's nails, and said the Bichon's hair on the head and neck was too long, so they have too cut the Bichon's hair very short, I really didn't like the style they did for my Bichon, and I think they just used the recommendation to cut the hair short, not using scissors to trim it carefully, they didn't even comb the curls before cutting, so the dog's hair looked like the picture, the hair was curled together, and when I handed the dog to her, I reminded her to remember to clean the stray hair from the ears, but she didn't clean it. I have never seen a Bichon Frise styled and groomed like this, it is so ugly, I can feel that the stylist did not put her heart into the job, not carefully, just used the fastest way to cut the hair short with clippers, I will not go to this shop again, I give her service a score of 1
Feb 21, 2025 · Jinhong WuVery clean, organized store. The best part of that particular store is the great staff that work there. They were friendly and kept a smile and good attitude from start to finish. So helpful! I had them running around that whole store. And I must have bothered them with a million questions throughout my shopping. I took up a large portion of their time for sure. A store could have the best item that I can get but if the customer service is poor I'm not coming back and I definitely will pass the word. But now I always go out of my way to go to that one (return customer). And I've been sharing with all my pet loving friends. When people (most) have a pleasant experience and are happy, you gain in all ways. Poor service, you lose huge. No amount of advertising can beat word of mouth. I'm a lifer at that store as long as I'm treated right. I even signed up for some things, and I very rarely do that anywhere!! P.S. even the groom staff were positive and helpful! KEEP UP THE GOOD WORK COVINGTON PETCO!!!
Apr 25, 2025 · Lisa AbbottWent there for a new fish tank & ended up getting more than I went for. Staff was incredibly helpful after we got someone's attention. Got some new plecos, new decorations & some pleco specific foods.
Apr 30, 2025 · Samantha RizerPoor customer service. Management is dismissive and show little care for your concerns. does not act as if the animal you recently bought from them is sick is their problem. Does not honor 30 day vet care guarantee. Severely understaffed (45 min wait for $3 in crickets)Would not recommend this place at all.
Apr 18, 2025 · Jesse CooperMy dog went to his grooming appointment yesterday. He already has a lot of anxiety going to new groomers. I was hesitant to take him to the covington petco in the first place but he really needed a haircut so I just made his appointment there. I took him in, the guy was nice but had some off vibes. My dog was very reactive when the guy was going to pick him up to take him back there, I knew something was off. FIRST RED FLAG!!!Around 5:30pm I got a call, I thought he was finished, I got all excited to go pick him up, per usual. However, it was the quite opposite. The store manager called me saying “there was an incident regarding your dog and he is being sent to the nearest hospital.” My heart dropped, I instantly started shaking and crying, this has never happened before I didn’t know what to do. I asked what happened, if he’s okay, and the manager was telling me that she can’t give me any information. That scared me even more. So I got to the hospital and someone told me that the groomer cut his ear, and it was bleeding. Petco has done this before with my cousins dog aswell. This is unacceptable. They did cover our appointment cost and vet bill, but still. PLEASE TRAIN YOUR EMPLOYEES PROPERLY!!! And do not blame the dogs.
Jun 10, 2025 · Gurjean Singh
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