Petco Introduce
For pet parents across San Antonio, Texas, Petco on Austin Highway stands as a familiar and trusted name in comprehensive pet care. We understand that your furry, scaled, or feathered friends are cherished members of your family, and their well-being is paramount. At Petco, we are committed to providing a vast selection of high-quality products, essential services, and expert advice to support every aspect of your pet's health and happiness. From the moment you step through our doors, you'll discover a welcoming environment designed to cater to the diverse needs of pets and their loving owners.
Our store is more than just a place to pick up pet food; it's a community hub where pet enthusiasts can connect, learn, and ensure their companions thrive. We continually strive to offer the latest and most beneficial products, alongside a range of convenient in-store services, all delivered with the friendly, professional service that San Antonio locals have come to expect. Whether you're looking for nutritious meals, engaging toys, or specialized care, Petco on Austin Highway is here to be your reliable partner in responsible pet ownership.
Conveniently located at 1211 Austin Hwy #101, San Antonio, TX 78209, Petco is easily accessible for residents throughout the city and surrounding areas. Our prime location on Austin Highway places us within reach for your routine pet supply runs or more extensive visits for grooming or training. The store is situated in a vibrant commercial area, ensuring a straightforward drive with ample parking available right outside, making your shopping experience hassle-free. We know how important convenience is in the busy lives of Texans, and our location is designed to seamlessly integrate into your schedule.
The accessibility of our Austin Highway store means that whether you're coming from nearby neighborhoods like Terrell Heights, Alamo Heights, or further afield, you’ll find us without a hitch. Our well-maintained premises provide a clean and organized shopping environment, allowing you to easily browse our extensive inventory. We encourage you to bring your leashed pets along for your visit – as our customers can attest, they love to shop for themselves and explore the aisles, making it a fun outing for the whole family!
Petco on Austin Highway offers a comprehensive suite of services and products designed to meet the diverse needs of all pets, from the smallest hamster to the largest dog. Our aim is to be a one-stop shop for everything your pet requires to live a healthy, happy, and enriched life. Here’s a detailed look at what we provide:
- Vast Selection of Pet Supplies: We stock a wide variety of pet food (dry, wet, and raw options), treats, toys, bedding, leashes, collars, crates, and accessories for dogs, cats, small animals, birds, reptiles, and fish. We carry popular and premium brands to suit different dietary needs and preferences.
- Full-Service Pet Grooming: Our certified groomers offer a range of services from basic baths and nail trims to full-service haircuts and specialized treatments for all breeds and sizes. We focus on making the grooming experience comfortable and stress-free for your pet, ensuring they look and feel their best.
- Dog Training Programs: We provide various training classes, including puppy socialization, basic obedience, and advanced behavior modification. Our certified trainers use positive reinforcement methods to help build a strong bond between you and your dog, fostering good manners and confidence.
- Veterinary Services (Vetco Clinics): We regularly host Vetco Vaccination Clinics, offering affordable routine veterinary care such as vaccinations, microchipping, and preventative treatments for fleas, ticks, and heartworms. Some Petco locations also feature full-service Vetco Total Care hospitals for more comprehensive veterinary needs.
- Live Animals: Our store offers a selection of live small animals, fish, birds, and reptiles, along with all the necessary habitats and care instructions to ensure they thrive in their new homes.
- Self-Serve Dog Wash: For those who prefer to bathe their own dogs without the mess at home, our self-serve dog wash stations provide all the necessary tools and supplies.
- Pet Adoption Events: We regularly partner with local animal welfare organizations to host in-store pet adoption events, helping homeless animals find their forever homes within our community.
Petco on Austin Highway distinguishes itself through several key features and highlights that enhance the customer experience and underscore our dedication to pet welfare. These elements make us a preferred destination for pet owners throughout San Antonio:
- Interactive and Engaging Environment: As noted by a visiting "Nature School," our store is designed to be an exciting place for both pets and people. The opportunity to see and, in some cases, interact with various animals like ferrets, snakes, bearded dragons, and guinea pigs provides an educational and enjoyable experience for all ages.
- Knowledgeable and Caring Staff: Our team, including the store manager Zack, is highly praised for their friendliness, expertise, and genuine care for animals. They are always ready to offer advice on pet care, product suitability, and even which pets might be a good fit for different environments, such as a classroom.
- Well-Stocked and Organized Store: Customers frequently commend the store for being consistently well-organized and fully stocked with a wide range of pet supplies. This ensures that you can almost always find what you need, from everyday essentials to specific items.
- Pet-Friendly Shopping Experience: We encourage customers to bring their leashed pets into the store, allowing them to be part of the shopping experience. This creates a comfortable atmosphere where pets can even "shop for themselves," as one happy customer noted when their dog, Harley, picked out a Cowboys jersey.
- Community Engagement: Our willingness to host educational visits, like that from Nature School, demonstrates our commitment to enriching the local community and promoting responsible pet ownership from a young age.
- Convenient Pet Health Services: The availability of scales for weighing your pet and regular Vetco Vaccination Clinics within the store adds significant convenience for pet owners managing their pets' health and wellness routines.
For all your pet care needs, questions, or to simply visit our friendly staff, feel free to contact Petco on Austin Highway. We are here to assist you and your beloved companions.
Address: 1211 Austin Hwy #101, San Antonio, TX 78209, USA
Phone: (210) 824-0318
Mobile Phone: +1 210-824-0318
Petco on Austin Highway is an ideal choice for pet owners across San Antonio, Texas, offering a comprehensive and community-focused approach to pet care. For locals, this Petco location stands out not just as a retail store but as a valuable resource and an engaging destination for the entire family, including their beloved pets. The ability for pets to join their owners in-store, actively "shopping" for items like a new toy or even a Cowboys jersey, creates a unique and enjoyable experience that deepens the bond between pet and owner. This is particularly appealing in a pet-friendly state like Texas, where people often consider their animals true family members.
The positive feedback from local institutions, such as the Nature School, highlights Petco's commitment to education and community involvement. Store Manager Zack and the entire staff's dedication to providing informative and caring interactions, whether discussing pet suitability for classrooms or offering general advice, makes a significant difference. This level of personalized, friendly service ensures that San Antonio residents receive not just products, but also reliable information and support for their pets' specific needs. Furthermore, the convenience of having essential services like grooming, training, and regular vaccination clinics under one roof, combined with a consistently well-stocked and organized store, truly makes Petco on Austin Highway a one-stop shop that simplifies pet care for busy Texans. It’s a place where quality products, expert advice, and a genuine love for animals converge, making it perfectly suited for the local community.
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Petco Location
Petco
1211 Austin Hwy #101, San Antonio, TX 78209, USA
Petco Reviews
We LOVE IT!!Let Harley shop for himself in the for sale section, of course.Stopped by the scale and got his weight. WHOA!Finally settled and Got him a Cowboys jersey!
Jan 28, 2025 · KimberlyOur Nature School, Nature and STEM Kids College visited the Petco Store at Austin Hwy. It was super fun! So many furry friends to see! Such an awesome time. We had the opportunity to see and touch ferrets, a snake, a bearded dragon, a guinea pig, a tortoise… 🐢🐍🦎🐹!! Special thanks to Zack, the Store Manager, he talked to the students, teachers and parents about the different pets and which ones would make a good addition to the Classroom and which other ones not so much. We had a great experience at this store, all staff super friendly and caring. It was also very organized and stocked with pet supplies!
Oct 23, 2024 · Zanel PizarroWe've been going to this location for about 3 years now, however recently this location has taken a nose dive. We had to bring in our dog for a grooming, and the attendant claimed that his fur was matted and needed to be cut. I thought this was odd since it seemed fine but allowed it since they had done it before and usually still had enough fur to still be warm. He usually has a longer coat (as he is a pomeranian). However, when he was returned to me, his hair was probably as short as a chihuahua's.The first image is how he was returned to us, and the second is what he looked like before hand. Safe to say, we will not be returning to this location and be seeking other locations for any grooming services we need in the future.
Jan 07, 2025 · ZekromiumVery disappointed to know that dogs at this Petco are unsafe due to upper managers not caring about their actual mission statement which is "to harness the POWER OF LOVE to make communities and pet families closer, stronger, and healthier." ..this location is not our actual location we usually come to. We came into San Antonio to visit family so I dropped my dog off this morning at 9 am for his grooming appointment. Due to a family emergency we were not able to pick him up at the time they called me. They never gave me an actual time of when he would be ready. I told them I would be there at 3, and I ended up going at 2. When I called the girl back, they said they had an A/C issue and needed us to pick him up asap and I explained to her I really couldn't in the moment, but I would be there ASAP. She explained to me a manager would call me and I said, okay that is completely fine. No one ever called me.... We get to the store and they told us we are no longer allowed to come into this store because we took so long to pick up my dog. Which again, it's fine, because we don't come to this location anyways, but the principal is they don't care about their 5 hour rule. Which we were under. From 9 am to 2 pm is 5 hours. They said the dogs were at risk from the A/C not working, which they had a perfect solution for. They had them outside in the store in crates, so I asked what was the problem, if they were safe?? Also, they were still grooming dogs inside the salon? Therefore, if the dogs were not safe in the salon due to the A/C not working and at such a high risk, why were they still grooming dogs? They should've cancelled all appointments if the dogs were at such high risk. The manager on duty, Tyler, said he actually is getting written up from the grooming salon manager for doing that. FOR KEEPING OUR DOGS SAFE! There were at least 3 other crates with dogs out there and he said he didn't care to get written up by the higher ups as long as the dogs were safe. It's very disheartening to know that not only do employees get written up from the higher ups for keeping our dogs safe, but the fact that we were well within the five hour rule they have to pick up my dog, and because THEY had an issue with the A/C , we got banned from coming back, even after calling and giving them a heads up about my family emergency. No warning, no heads up, no nothing, just banned from a rule that is nowhere to be found on their policy when you make the appointment for your dog. Not only will I obviously not come back to this store location, but I will not be coming back to Petco at all nor recommending them to anyone anymore. PetSmart just gained a new customer!
Mar 30, 2025 · Yency GuzmanScheduled appointment at 10:30. Received a text with the time wrong by half an hour. 10:00. Called the store and girl acknowledged the mistake but I was on my way and she said great see you and Miguel soon. I arrived and a VERY rude, unprofessional clerk who was not the girl I spoke with over the phone…interrupted me waving her finger…she needed me to listen to her…wow. Never ever coming to the Alamo Heights on Austin Hwy location again and recommend others not come here.
Nov 17, 2024 · Liza Rukhina
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