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Brothers PetsPet Stores Near Me​TexasTarrant CountyGrapevinePet Stores ​ in William D Tate AvenuePetco
Petco ico

Petco

1250 William D Tate Ave Suite 200, Grapevine, TX 76051, USA

4.0
As a loyal, long-time Petco customer, my recent visit to the Grapevine location was appalling. An employee named Joey, was incredibly rude and unhelpful when I tried to exchange cat food and buy other items. He initially refused the exchange, telling me to "just go to another store and let them deal with it." When he finally processed it, a $1.03 credit appeared, which confused me. He then became hostile, saying I had "wasted too much of his time and his day" and that he just wanted me "gone." His hateful behavior left me speechless.I have already reached out to corporate to file a complaint. It’s been 3 days and have yet to hear back from them, so I guess that the environment is flowing down from the top to its stores. - Cheryll
Petco Overview Intro Photos Location Reviews

Petco Introduce

Introduction / Overview

For pet parents throughout the thriving Texas region, ensuring their furry, scaled, or feathered family members lead healthy and happy lives is a top priority. In Grapevine, TX, the local Petco at 1250 William D Tate Ave Suite 200 serves as a comprehensive destination for all pet needs. This Petco location aims to be more than just a retail store; it strives to be a community resource offering a wide selection of pet products, essential services, and expert advice. While individual experiences can vary, as is common with large retail chains, the store provides a vast array of pet food, supplies, and professional services like grooming. Their commitment is to support responsible pet ownership by making quality products and convenient services accessible to local Texans. From finding the right nutritional balance for a new cat to ensuring a beloved dog, like a Golden Doodle, receives the best grooming care, this Petco location works to address diverse pet care requirements.

Location and Accessibility

The Petco store in Grapevine is conveniently located at 1250 William D Tate Ave Suite 200, Grapevine, TX 76051, USA. This strategic address positions it within easy reach for residents throughout Grapevine and the surrounding Texas communities within the Dallas-Fort Worth metroplex. William D Tate Avenue is a significant road, ensuring straightforward navigation, and the store's presence within a suite in a retail complex typically provides ample and convenient parking. This accessibility is a major benefit for pet owners, especially when purchasing large bags of pet food, bringing pets for grooming appointments, or simply making a quick stop for essential supplies. Its location allows for easy integration into daily errands, making it a practical and time-saving choice for busy Texans. The store aims to offer a hassle-free experience from the moment customers arrive, ensuring that finding and accessing their pet care needs is as convenient as possible.

Services Offered

  • Extensive Pet Food & Nutrition: Petco provides a broad spectrum of pet foods for dogs, cats, fish, birds, small animals, and reptiles. This includes various brands, specialized diets (e.g., grain-free, allergy-friendly), dry kibble, wet food, and treats, designed to meet diverse nutritional requirements and preferences.
  • Professional Pet Grooming: The in-store grooming salon offers a variety of services for dogs and cats, including full-service baths, haircuts, nail trims, ear cleaning, and de-shedding treatments. As highlighted by a customer, their groomers, such as Rachel, are capable of handling even matted coats with "magic," ensuring pets are clean, comfortable, and well-cared for. They prioritize the pet's health and well-being throughout the process.
  • Pet Training Classes: Petco typically offers various levels of dog training classes, from puppy socialization and basic obedience to more advanced behavior modification, designed to strengthen the bond between pets and their owners.
  • Veterinary Services (Vetco Clinics/Hospitals): Many Petco locations, including this one, host Vetco clinics or full-service Vetco Total Care Animal Hospitals. These services can include vaccinations, microchipping, routine check-ups, and often more comprehensive care, making preventative and general veterinary care more accessible.
  • Self-Serve Dog Wash: For pet owners who prefer to bathe their dogs themselves but want to avoid the mess at home, Petco offers self-serve dog wash stations equipped with shampoo, conditioner, towels, and blow dryers.
  • Live Animals & Aquatic Life: The store usually features a selection of live animals, including various types of fish (freshwater and saltwater), small birds, hamsters, guinea pigs, and reptiles, along with all the necessary supplies for their habitats and care.
  • Pet Supplies & Accessories: From leashes, collars, and beds to toys, crates, bowls, and specialized equipment for all types of pets, Petco provides a comprehensive inventory of essential supplies and accessories.
  • Vital Care Rewards Program: Petco offers the Vital Care program, which provides members with benefits such as discounts on nutrition, grooming, and veterinary services, alongside rewards points on purchases.
  • Pet Adoption Events: Petco locations often partner with local animal shelters and rescues to host pet adoption events, helping deserving animals find their forever homes in the community.

Features / Highlights

  • Dedicated Professional Grooming: A significant highlight is the quality of the grooming services. As evidenced by a satisfied customer, groomers like Rachel are capable of delivering "magic," transforming matted dogs and demonstrating a high level of skill and care. The staff's kindness and extra care for pets during grooming are consistently praised.
  • Wide Range of Products for Diverse Pets: Petco offers a comprehensive selection catering to a variety of pets, from cats and dogs to fish and small animals, ensuring most pet owners can find what they need in one place.
  • Convenient Location and Accessibility: The store's placement on William D Tate Ave provides easy access for residents throughout Grapevine and surrounding areas, simplifying trips for pet essentials.
  • Availability of Essential Pet Services: Beyond retail, the presence of grooming, training, and veterinary services (like Vetco) under one roof adds significant value and convenience for busy pet parents.

It is important for potential customers to be aware that while many experiences are positive, some individual customer interactions can vary. As noted in one review, there have been instances of extremely unhelpful or hostile staff behavior, which, while hopefully isolated, can significantly impact a customer's experience. This highlights the importance of overall corporate training and local management in fostering a consistently positive environment. However, the store's ability to provide excellent services, such as the transformative grooming provided by Rachel, indicates a strong team and valuable resources are available within the location.

Contact Information

Address: 1250 William D Tate Ave Suite 200, Grapevine, TX 76051, USA

Phone: (817) 424-8460

Mobile Phone: +1 817-424-8460

Conclusion: Why this place is suitable for locals

For pet parents residing in Grapevine, TX, and the wider Texas region, Petco at 1250 William D Tate Ave offers a suitable and comprehensive destination for their pet care needs. Its strategic location provides easy accessibility, a crucial factor for busy Texans. The store's primary strength lies in its extensive range of products, catering to a diverse array of pets from dogs and cats to aquatic and small animals, ensuring that most pet essentials are readily available under one roof. Beyond just retail, the presence of valuable in-store services, particularly the professional grooming salon, makes it a highly convenient option. As exemplified by the positive experience of a Golden Doodle owner, the grooming staff, like Rachel, are capable of delivering exceptional results with care and kindness, even in challenging situations like severely matted coats. This level of dedicated service underscores the potential for truly positive customer experiences. Furthermore, the availability of pet training resources, self-serve dog washes, and potential Vetco clinic services further solidifies Petco's role as a one-stop-shop for holistic pet wellness. While isolated incidents of poor customer service can occur in any large retail environment, the overall breadth of offerings and the demonstrated quality in key service areas, such as grooming, make this Petco a valuable local resource. For Texans seeking convenience, a broad product selection, and reliable professional services to support their cherished animal companions, Petco in Grapevine remains a strong contender for fulfilling their pet care requirements.

Petco Photos

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Petco Location

Petco

1250 William D Tate Ave Suite 200, Grapevine, TX 76051, USA

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