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Brothers PetsVet Near MeWashingtonKing CountyBellevueFactoriaVet in Factoria Boulevard SoutheastAnimal Hospital of Factoria
Animal Hospital of Factoria ico

Animal Hospital of Factoria

4205 Factoria Blvd SE, Bellevue, WA 98006, USA

4.0
My name is Penny,I’m a senior Akita with arthritis and joint pain. I have two kitty siblings and a small doggy sister I love them all very much. I’m gentle, patient, and compassionate — and I wrongfully trusted my vet, Nicole Varallo, who diagnosed my arthritis and prescribed me medication, to do my dental cleaning.On the day of my routine dental cleaning with Nicole Varallo at this clinic, my humans woke me up with kisses and told me it was time for my dental cleaning. I’ve had dental cleanings before, so I wasn’t worried. My dad dropped me off at around 7:00 AM and signed a form that clearly said: do not remove any teeth without calling my humans first. Then he left, trusting I’d be safe.But this time, something went wrong with my dental cleaning, it did not feel right to me. I was kept at the clinic all day. 3pm came — the time they told my humans I’d be ready — and no one had called my humans. The clinic eventually called my humans to confirm an appointment for one of my siblings and mentioned nothing about me. It was not until my worried humans asked for me that the front desk responded that I was waiting, no one told them anything about any extractions for me. I was sedated and alone in a kennel with aching joints and no idea where my humans were. Later that afternoon, my dad showed up at the clinic at around the time they told him I would be ready for pick up. He was told I was coming out of anesthesia — but still, nothing about extractions.When my dad returned again near closing time, he was shown a bill listing procedures and medications that had never been discussed with him. There was no signed consent. He asked what happened, and suddenly the vet — Nicole — came out with Human Resources, claiming he had “consented” verbally. But that conversation never happened. Their own records show anesthesia started before any such discussion even occurred.When I was finally brought out, I was groggy, hurting, and confused. My dad had to carry me to the car because I couldn’t walk. I’d been sedated for hours, lying on sore joints. My mouth felt strange. My humans hugged me and started crying.After they raised concerns, things got worse. My humans found that new, retaliatory notes were added to both my chart and my sister’s — even though my sister didn’t have an appointment that day and sees a different vet. The new notes falsely claimed conversations happened that never did. It felt like an attempt to discredit my humans and cover up what happened.This isn’t about money. My humans were never even given the option to approve or decline the procedure, never informed of what the medications could do to me or which medications would be given to me. There is no signed paperwork authorizing extractions — only their original directive asking in which my humans asked to be contacted beforehand. I’d never shown signs of mouth pain before this so I am very confused.As you can see in the pictures, I’m 9 years old. I know I’m a senior, and I may not have many years left — but I also know that what was done to me can’t be undone. The way I eat has changed. My smile is different. I am sad, tired, and my smile is gone from my face. My humans look at old photos of me and wish they had taken more. They’ve been crying, and I lick their hands to remind them I love them.If you’ve had a similar experience, you can report concerns to the Washington State Veterinary Board of Governors. They review complaints related to informed consent, documentation, and patient safety. Speaking up can help protect other pets like myself and their families. - Penny The Pup
Animal Hospital of Factoria Overview Intro Photos Location Reviews

Animal Hospital of Factoria Introduce

For pet owners throughout Washington State, selecting a veterinary care provider is a significant decision, central to the health and happiness of their cherished animal companions. It requires finding a clinic that not only offers competent medical services but also operates with transparency and effective communication. In this article, we will provide an overview of the Animal Hospital of Factoria, a veterinary facility serving the Bellevue community and surrounding areas. This guide aims to offer Washington residents a factual and informative look at this hospital, based on publicly available information and client experiences.

The Animal Hospital of Factoria positions itself as a provider of veterinary services, addressing various pet health needs from routine check-ups to managing more complex conditions. Like many veterinary practices, their goal is to support the well-being of pets through diagnostic services, treatments, and ongoing care. This article will detail the services they offer, their location and accessibility, and highlight aspects of their operations as perceived by clients. Our objective is to present a balanced perspective to help local pet owners make informed decisions about their veterinary care options in Washington.

The Animal Hospital of Factoria is located at 4205 Factoria Blvd SE, Bellevue, WA 98006, USA. This location in Bellevue makes it accessible for residents not only within Bellevue but also from nearby areas on the Eastside, such as Issaquah, Renton, Kirkland, and Redmond. Factoria Boulevard SE is a significant commercial artery, contributing to the hospital's overall accessibility.

Being situated on a major boulevard often means straightforward navigation for visitors. For pet owners driving to the clinic, easy access to the facility helps reduce stress, especially when transporting a pet that might be anxious or unwell. Commercial areas typically offer parking availability, which is a practical consideration for appointments. The hospital's location in Bellevue, a prominent city within King County, means it is positioned to serve a broad segment of the Washington pet-owning population who reside or work in the Eastside region.

Animal Hospital of Factoria provides a range of veterinary services, consistent with a general practice that aims to address various aspects of pet health. Common services typically offered at such a facility include:

  • Wellness Exams and Preventive Care: Routine physical examinations, vaccinations, and parasite control are foundational for maintaining a pet's health and preventing common diseases.
  • Dental Care: Procedures ranging from routine dental cleanings to addressing more complex oral health issues, including extractions when necessary. This service is a standard offering in comprehensive veterinary care.
  • Diagnostic Services: Utilizing various tools to diagnose pet conditions, which often include in-house laboratory testing (e.g., blood work, urinalysis) and potentially imaging services like X-rays.
  • Medical Consultations: For pets experiencing illness or managing chronic conditions, veterinarians provide consultations to diagnose, prescribe medication, and develop treatment plans, such as managing epilepsy in dogs.
  • Surgical Procedures: While specific surgical capabilities may vary, general veterinary hospitals typically perform common soft tissue surgeries and other necessary procedures.
  • Pharmacy Services: Dispensing prescribed medications for pets, providing a convenient source for ongoing treatments.
  • Emergency and Urgent Care: During business hours, clinics often accommodate urgent cases, though it's always advisable to call ahead.
  • Client Education: Providing information and support to pet owners regarding their pet's condition, treatment options, and overall care.

Based on client feedback, the Animal Hospital of Factoria exhibits several notable features and highlights, alongside areas where client experiences may differ:

  • Support for Chronic Conditions: One client specifically praised Dr. Varallo for her help in managing their dog's epilepsy, including tracking seizures and initiating medication. This suggests a dedicated approach to long-term chronic care management.
  • Personalized Follow-up: The same client noted that Dr. Varallo would personally call to follow up after seizure incidents, indicating a high level of personalized attention and support for complex cases.
  • Informative Communication: Dr. Varallo was described as making the client "thoroughly informed and supported" in decision-making, which is crucial for complex medical management.
  • Responsive Staff: The staff are noted for being "very responsive to phone calls and messages," which is key for timely communication and support.
  • Facility Environment: The office is described as "quiet and spacious," with a "shaded parking lot," contributing to a more comfortable and less stressful experience for both pets and their owners, especially during summer months.
  • Client Portal Access: The availability of a "Petriage portal" after the first visit offers a convenient digital channel for communication and accessing records.
  • Compassionate Care: The staff were described as "incredibly responsive, compassionate, and helpful," treating a dog with "great care" and taking time to "explain everything clearly." This highlights a strong empathetic approach.

To contact the Animal Hospital of Factoria for appointments or inquiries, please use the following information:

  • Address: 4205 Factoria Blvd SE, Bellevue, WA 98006, USA
  • Phone: (425) 276-2894
  • Mobile Phone: +1 425-276-2894

It is always recommended to call the hospital directly for the most current information regarding their operating hours, services, and to schedule appointments.

For locals in Bellevue and the broader Washington region, the Animal Hospital of Factoria is an option for veterinary care, offering a range of services for their beloved pets. Its convenient location on Factoria Boulevard SE ensures accessibility for residents across the Eastside. The hospital appears to provide support for managing chronic conditions, with personalized follow-up and informative communication, as highlighted by some client testimonials.

The positive feedback regarding the staff's responsiveness and compassionate approach indicates a commitment to client satisfaction and patient well-being. The comfortable and spacious office environment, coupled with convenient digital communication tools like a client portal, further adds to the appeal for local pet owners. As with any service, individual experiences may vary, but for Washington residents seeking a veterinary practice that offers both standard care and attentive support for ongoing health issues, Animal Hospital of Factoria presents itself as a suitable local choice for their pet care needs.

Animal Hospital of Factoria Photos

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Animal Hospital of Factoria Location

Animal Hospital of Factoria

4205 Factoria Blvd SE, Bellevue, WA 98006, USA

Animal Hospital of Factoria Reviews

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