Ball-Chatham Veterinary Services Introduce
When it comes to the health and happiness of your pets in the Ball-Chatham and Pawnee, Illinois, area, finding a veterinary practice that combines professional expertise with genuine compassion is a top priority. Ball-Chatham Veterinary Services, under the dedicated leadership of Dr. Jessica Ostermeier, affectionately known as Dr. Jess, has become a cherished resource for local pet owners. Since opening in 2015, the clinic has built a strong reputation for providing comprehensive care, treating every animal with the kindness and respect it deserves. This article will offer a detailed overview of the clinic, highlighting its location, the extensive range of services it provides, and the unique features that make it a standout choice for your pet's wellness journey.
The foundation of Ball-Chatham Veterinary Services is a commitment to patient care and open communication. Dr. Jess is highly regarded by her clients for being not only knowledgeable but also proactive in her field, often researching new practices and treatments to ensure her recommendations are current and based on the best possible science. The clinic's approach goes beyond simple medical treatment; they see pets as part of the family and provide a supportive and empathetic environment for both animals and their human companions. This is particularly evident in sensitive situations like end-of-life care, where the team is praised for their intelligence, empathy, and professionalism in guiding families through difficult decisions without coercion. The sense of shared experience and support is a powerful reason why so many clients trust their pets to the clinic's care for their entire lives.
Another key element of the clinic's success is its staff. Clients consistently describe the team as "upbeat," "friendly," and "helpful," creating a calming atmosphere for anxious pets and their owners. They work together as a cohesive unit, with each team member playing a specific role to provide the highest level of care. This organized approach contributes to a peaceful environment, which is a great relief to pet owners who are looking for a stress-free experience. The clinic's mission is clear: to provide exemplary and over-the-top care to animals and their owners, and they accomplish this through a combination of professional skill, clear communication, and a genuine love for what they do.
Ball-Chatham Veterinary Services is located at 10659 Warrington Rd, Pawnee, IL 62558, USA. Situated in a country setting between Pawnee and Chatham, the clinic is easily accessible for residents of both communities and the surrounding areas. Its location provides a calm, quiet environment, which can be less stressful for pets than a clinic located in a bustling urban area.
The clinic is designed with convenience and accessibility in mind. It features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all clients, regardless of mobility challenges, can easily bring their pets in for appointments. A restroom is also available for client use, adding to the comfort of the visit. The clinic operates on an appointment-required or recommended basis, which helps manage client flow and ensures each pet receives the proper amount of time and attention. Clients also appreciate the modern convenience of being able to schedule appointments easily via text message, streamlining the entire process from initial contact to the visit itself.
Ball-Chatham Veterinary Services provides a comprehensive suite of services to address the diverse health needs of small animals.
- Wellness Exams and Preventative Care: Regular checkups to monitor your pet's health, including heartworm testing and preventative lab work.
- Vaccinations: Provides essential vaccinations to protect your pet from common diseases, with a tailored Vaccine Schedule for each animal.
- Dental Care: A full range of dental services, from routine cleanings to extractions, with a focus on oral hygiene and Home Dental Care guidance.
- Diagnostic Capabilities: Utilizes a Diagnostic Lab, Digital Radiography, and Ultrasound Diagnostics to provide quick and accurate diagnoses for a variety of conditions.
- Surgery: Performs a wide range of surgical procedures, from routine spay and neuter services to more extensive soft-tissue and orthopedic operations.
- Urgent Care: Provides care for urgent situations and injuries, offering a timely response when your pet needs it most.
- Titer Testing: A service to measure a pet’s immunity to a disease, which can help determine if a vaccine booster is necessary.
- Laser Therapy: Offers Pet Laser Therapy as a non-invasive treatment option for pain management and healing.
The clinic’s commitment to staying up-to-date with new technologies and services is a major benefit to pet owners.
Ball-Chatham Veterinary Services is distinguished by several key features and highlights that set it apart in the local veterinary community.
- Experienced and Proactive Veterinarian: Dr. Jess's continuous research and dedication to staying on top of changing practices ensure your pet receives the most current and best care possible.
- Empathetic End-of-Life Care: The clinic’s sensitive and professional handling of difficult end-of-life choices provides immense comfort to grieving families.
- Calm Environment: The team works hard to create a peaceful atmosphere, which is particularly beneficial for anxious pets.
- Modern Communication: The ability to schedule appointments via text message is a convenient and appreciated feature.
- Comprehensive Services: The wide range of services, including laser therapy and in-house diagnostics, means you can likely handle most of your pet’s needs at one location.
- Accessibility: The wheelchair-friendly amenities and convenient location make the clinic welcoming to all.
For appointments or inquiries, you can contact Ball-Chatham Veterinary Services directly using the following information.
Address: 10659 Warrington Rd, Pawnee, IL 62558, USA
Phone: (217) 498-0363
What is worth choosing about Ball-Chatham Veterinary Services is its unique blend of professional excellence and deep, personal compassion. The testimonials from clients are a powerful endorsement of the clinic’s philosophy. The long-term relationship one client has with Dr. Jess, who has cared for their dogs for a "very long time," speaks volumes about the trust and quality of care provided. The fact that Dr. Jess listens to concerns and tailors her recommendations based on what is best for each individual pet is a critical aspect of patient-centered care.
The review about the clinic’s handling of end-of-life care is particularly moving and highlights a key reason why this practice is so highly regarded. The staff’s empathy and professionalism during such a difficult time, their willingness to present different choices and pros/cons without coercion, shows an incredible level of respect for both the pet and the owner. They truly "see our pets as part of their big family," which fosters a feeling of partnership and shared experience. This level of emotional support, combined with their advanced medical services and commitment to staying current in their field, makes Ball-Chatham Veterinary Services a premier and highly recommended choice for pet owners in the Pawnee and Chatham areas.
Ball-Chatham Veterinary Services Services
Veterinarian
- Care Credit
- Dental Care
- Diagnostic Lab
- Intestinal Parasite Test
- Laser Therapy For Pets
- Patient Care
- Pet Care
- Titer Testing
- Urgent Care
- Vaccinations
- Vaccine Schedule
- Veterinary Practice
- Wellness Exams
Ball-Chatham Veterinary Services Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointment required
- Appointments recommended
Ball-Chatham Veterinary Services Photos










Ball-Chatham Veterinary Services Location
Ball-Chatham Veterinary Services
10659 Warrington Rd, Pawnee, IL 62558, USA
Ball-Chatham Veterinary Services Reviews
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★ 5★ 4★ 3★ 2★ 1I have been with Dr. Jess for a very long time and love the care my dogs receive from her. She is knowledgeable and will often research new things to stay on top of changing practices in her field. She listens to concerns and bases recommendations on what she thinks is the best course of action. Her team is always up beat when we interact with them. I love that I can send a text message and get an appointment scheduled easily. Keep up the great work!
March 11 · D WheatDr. Jess has been our family vet since we moved here in 2014. She recently guided my kids and I through end-of-life choices for our beloved 11 yo coonhound who had been visiting BCVS her whole life. Dr. Jess and the whole staff were intelligent, helpful, empathic, well-informed, and consummate professionals. We were presented with different choices and pros/cons and not coerced in any way to do anything we didn’t want to do for our pup. They really see our pets as part of their big family, and we all feel the love. I really feel like we went through it together. 🫂 thank you BCVS!!
March 10 · Karen SkinnerWe have used Dr. Jess and her staff for all of our pets for several years. Dr. Jess and staff are top notch! They have been the best vet clinic I have ever used! I used three previous vet clinics. They by far are better than the others and take the very best care of our pets. Dr. Jess is so easy going and gentle with our cats and dogs. Our middle dog loves going to see her. She gets very excited when she sees the clinic as we pull up.
March 10 · Jason ShumakerWe love BCVS! I have been taking my dog and 2 cats there for 7 years. Dr. Jess is very patient with the animals, and it's clear she truly cares about what's best for the animal. And she's soooo knowledgable about, well, everything! She's very upfront and clear about the cost of services, and the costs always seem fair. Her staff is kind and very responsive.
April 10 · Beth EmeryOne of the BEST veterinarians you could ask for. Gives you the best medical advice for your loved one, with patience, grace, and kindness in a world that is forever evolving into people looking for a quick fix. Thank you for always looking out for what’s best for our animals.
March 10 · Abbey Briscoe
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