Banfield Pet Hospital Introduce
Welcome to Banfield Pet Hospital in Merrillville, Indiana, where we understand that your pets are not just animals—they are cherished members of your family. Finding the right veterinary care is a crucial decision for any pet owner, and our goal is to provide a place where you feel confident and comfortable leaving your furry, feathered, or scaled companions. We are committed to offering high-quality, compassionate, and affordable veterinary services to the Merrillville community and surrounding areas. Our dedicated team of veterinarians and support staff are passionate about animal health and well-being, and they are here to partner with you in ensuring your pet lives a long, happy, and healthy life.
At Banfield Pet Hospital, we believe in a proactive approach to pet healthcare. This philosophy is at the heart of our operations, guiding us to focus on preventative medicine and wellness programs that can help your pet avoid common health issues. From the moment you walk through our doors, you’ll be greeted by a friendly and professional team ready to assist you. Our commitment extends beyond just treating illnesses; we are focused on building lasting relationships with our clients and their pets, offering personalized care that addresses the unique needs of each animal. Whether it's a routine check-up for a new puppy or a complex medical issue for an older cat, we provide a full spectrum of services designed to support your pet at every stage of their life.
The experience of caring for a sick or injured pet can be stressful, and our team is trained to handle these situations with the utmost empathy and professionalism. We take the time to explain diagnoses, discuss treatment options, and answer all your questions, ensuring you are fully informed and involved in your pet’s care decisions. The trust our clients place in us is something we value deeply, and we work hard every day to earn and maintain that trust. We are more than just a place for vaccines; we are a health resource, an information hub, and a community partner for all things pet-related in Merrillville.
For those in and around the Merrillville area of Indiana, finding a reliable and accessible veterinary clinic is paramount. Banfield Pet Hospital is conveniently located at 2885 E 81st Ave, Merrillville, IN 46410, USA. This location is easily accessible from major roadways, making your visit as stress-free as possible. The clinic's location is well-known and easy to find, situated within a bustling part of town but with dedicated parking that ensures you can get in and out efficiently.
One of the key features of our location is the accessibility. We understand that some pet owners or pets themselves may have mobility challenges. To address this, our facility offers a wheelchair-accessible car park, ensuring that everyone can easily access our hospital without any barriers. We strive to make every aspect of your visit seamless and convenient, from the moment you park your car to the time you check out. Our doors are open to serve the community, and we are committed to making our services available to all pet owners. We do recommend making an appointment to ensure that we can dedicate our full attention to your pet’s needs without a long wait, but we also do our best to accommodate walk-ins when possible.
Banfield Pet Hospital provides a comprehensive range of veterinary services designed to meet the diverse needs of your pets. Our services are categorized to offer a complete healthcare solution, from preventative care to more complex medical and surgical procedures.
- Routine Wellness Exams: Regular check-ups are essential for maintaining your pet's health. We conduct thorough physical examinations to detect any potential issues early.
- Vaccinations and Parasite Control: We offer core and lifestyle vaccinations to protect your pet from common diseases, as well as effective parasite prevention and treatment.
- Dental Care: From routine cleanings to more advanced dental procedures, we focus on maintaining your pet's oral health, which is a key indicator of overall wellness.
- Surgical Procedures: Our skilled veterinarians perform a variety of surgical procedures, including spaying, neutering, and soft-tissue surgery, always with a focus on patient safety and comfort.
- Nutritional Counseling: We provide guidance on the best diet for your pet's specific needs, whether for weight management, a medical condition, or general health.
- Microchipping: We offer microchipping services to help ensure your pet can be returned to you if they ever get lost.
- Radiology and Laboratory Services: Our in-house diagnostic tools allow for quick and accurate results, helping us to diagnose and treat your pet promptly.
Our commitment to quality and convenience is reflected in the features and highlights of our practice.
- Dedicated and Compassionate Team: Our staff, including Dr. Amy, Suzanne, and Melissa, are known for their professionalism, kindness, and genuine love for animals. They go the extra mile to build personal relationships with both pets and their owners.
- Pet Wellness Programs: We offer comprehensive wellness plans that make preventative care more affordable and accessible, covering everything from unlimited free office visits to routine vaccinations and diagnostic tests.
- Extended and Flexible Hours: As noted in a customer review, our team is willing to stay late to ensure that every pet receives the care they need, demonstrating a level of dedication that is rare and highly valued by our clients.
- Transparent and Affordable Care: We are committed to providing care that is both high-quality and financially manageable. Our staff works with you to find the most affordable way to get your pet everything they need without unnecessary charges.
- Follow-Up Care: The care for your pet doesn't end when you leave the office. We are known for our follow-up calls to check on pets and ensure they are recovering well, adding an extra layer of reassurance for pet owners.
- Wheelchair-Accessible Car Park: Accessibility is a priority for us, and our designated parking area ensures that our services are available to all members of the community.
For all your inquiries and to schedule an appointment, you can contact us at:
Address: 2885 E 81st Ave, Merrillville, IN 46410, USA
Phone: (219) 947-2066
What makes Banfield Pet Hospital a worthy choice for your pet's veterinary care in Merrillville, IN? The answer lies in our unwavering commitment to providing a holistic, compassionate, and professional service. Pet owners in Indiana choose us because they know they are getting a team that truly cares. The stories from our clients speak for themselves. One review highlights the incredible dedication of our staff, who stayed late to provide thorough care for an elderly cat, taking the time to explain everything and ensuring the owner felt supported. The genuine concern shown for the cat’s well-being and the effort to find an affordable care plan are testimonials to our core values. The subsequent follow-up call to check on the cat's recovery further solidifies the trust we build with our clients.
Another review emphasizes the personal connection our team fosters. Dr. Amy's ability to remember and recognize pets, along with the sweet and helpful nature of our staff like Suzanne and Melissa, makes clients feel incredibly comfortable and confident in our care. This personal touch transforms a routine veterinary visit into a reassuring and pleasant experience. We are not just a business; we are a group of animal lovers dedicated to making a positive difference in the lives of pets and their owners. Our focus on preventative care, coupled with our compassionate approach to treatment, ensures that your pet receives the best possible care at every stage of their life. We invite you to experience the Banfield difference and join our family of happy and healthy pets.
Banfield Pet Hospital Details
Accessibility
- Wheelchair-accessible car park
Planning
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
2885 E 81st Ave, Merrillville, IN 46410, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I had an appointment for my elderly cat at 5pm, this was on a day that they close at 7. I was getting him into their wellness program and worried about his current health. The vet was so informative and the staff even stayed until 730 just for my cat. Running tests, giving me information, and also giving me advice. They took their time figuring out the most affordable way for me to get my cat everything he needs, and they seems genuinely concerned for him. She even thanked me for adopting an elder (I got him when he was 12). They even called the next day to see how he was doing. Turns out my cat will be fine and hopefully we'll have another decade of memories together. I look forward to more appointments with them. It's refreshing after all the other locations I've been do, to have people actually tell me what's going and not just try to charge me for everything.
September 28 · Bri DupreAbsolutely love this place, I couldn't ask for a better team to take care of my babies. Dr. Amy is great and very thorough with my pets and she always recognizes them as soon as she sees them. :) All of the girls are great as well Suzanne and Melissa are the two that I usually deal with the most and they are always super sweet, helpful and down to earth. I feel very comfortable in knowing that my pets are being taken care of by this team, I wouldn't imagine taking them anywhere else.
December 31 · Jennifer ThompsonThey are so wonderful with not only mine but everyones fur-babies. They are very thorough in their exam and questions to make sure the best care is being given. I my self have enrolled in the pet care program and I could not be happier.
May 21 · Cherie KI walked in with my pet because I was worried he had fleas. The office was able to check him for fleas quickly and determined that was not his issue. The lady looking him over suspected he might have an ear infection. They were able to get me in for a quick visit with Dr Scott and helped get Zeus medication for his ear infection. We determined he likely has allergies and a course of action for that as well. The staff was so nice and accommodating of my gigantic puppy getting him water and helping him be seen quickly so he could get home to his family for dinner.This is not my normal vet office and they were on my way home but because I was so worried Zeus needed immediate attention (or resolution for his fleas which he does not have), I stopped here and I am glad I did. Zeus is thankful that he is getting better. Thank you for seeing my baby so quickly and answering all my questions. Dr Scott and her team are great!
July 26 · AthenaAfter scheduling my Pet for her comprehensive exam over a week ago and taking a day off work to make sure I could get her there and picked up on time. I was contacted today to be told her appointment needed to be rescheduled. The associate was extremely rude and I am very displeased to say the least. After over 5 yrs with Banfield I was attempting to take her to Merrillville as it closer to my home, but the lack of communication until the very last second when I have taken a day off, the lack of apparently the ability of their online scheduling service to know that this appointment time wasnt actually available and the rudeness of the employee I spoke with,she will remain at the schererville location. Customer service skills classes may be needed for some that work at this location, it appears.
May 06 · Michael Petit
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