Banfield Pet Hospital Introduce
For pet owners in Ankeny and the surrounding Iowa communities, finding a reliable and comprehensive veterinary partner is essential for maintaining the health and happiness of their beloved dogs and cats. **Banfield Pet Hospital** in Ankeny, IA, serves as a trusted and accessible **Animal hospital** that integrates a full-service **Veterinary pharmacy** within its offerings, making it a convenient destination for all your pet's healthcare needs. The team at the Ankeny Delaware location is committed to providing high-quality care that supports your pet through every stage of life, from puppyhood to their senior years.
This particular Banfield location is widely recognized for its dedication to the community and for providing immediate, compassionate attention, even in urgent situations. Customers consistently praise the staff for treating pets "like family" and for their commitment to follow-up, which includes daily check-in calls after critical procedures like surgery. This level of personalized care, understanding, and support—especially during stressful times like a pet labor emergency—has made a profoundly positive impact on the lives of many local pet owners, solidifying Banfield's reputation for exceptional service.
The **Banfield Pet Hospital** is situated at a highly accessible location in Ankeny, IA, specifically at **4325 SE Delaware Ave, Ankeny, IA 50021, USA**. This address places the clinic conveniently near the intersection of SE Delaware Avenue and SE Oralabor Road, just off Interstate 35, allowing easy travel for residents in nearby neighborhoods like Prairie Trail, Uptown Ankeny, and Southeast Ankeny.
The hospital is designed with patient and client comfort and accessibility as a priority, ensuring everyone in the community can access their services with ease:
- **Wheelchair accessible entrance** ensures smooth entry for all visitors.
- **Wheelchair accessible parking lot** is available, minimizing effort from the car to the clinic door.
- The facility includes a readily available **Restroom** and a dedicated **Wheelchair accessible restroom**.
The clinic is also proud to be an **LGBTQ+ friendly** location, fostering an inclusive and welcoming environment for all pet parents. To ensure every pet receives the focused care they deserve, the hospital operates primarily on an **Appointment required** or **Appointments recommended** basis. This scheduling approach helps the dedicated veterinary team, including skilled doctors and vet techs, maintain efficiency and dedication to each individual treatment plan.
The scope of veterinary care offered at the Ankeny location is extensive, emphasizing preventive care, diagnostics, and essential surgical services. The integration of a **Veterinary pharmacy** adds a layer of convenience to managing your pet's ongoing medical needs.
### Services Offered
- **Preventive and Wellness Care:**- **Comprehensive wellness exams** (two per year, included in OWP).
- Essential and recommended **Dog vaccinations** and **Cat vaccinations**.
- Flea, tick, and heartworm prevention planning and products.
- **Optimum Wellness Plans®** (OWP) for affordable, year-round preventive care packages for pets of all ages, including puppies, kittens, adult, and senior pets.
 
- **Diagnostic and Imaging Services:**- Diagnostic testing for early detection of health issues.
- Advanced imaging capabilities, including **X-rays for pets**.
- Laboratory services for accurate and fast diagnosis of illnesses.
 
- **Surgical and Dental Procedures:**- Routine soft tissue surgeries, including **Spay & neuter information** and procedures.
- **Pet dental care**, including ultrasonic cleaning, polishing, and surgery (e.g., tooth extractions).
- Emphasis on safe anesthesia monitoring and dedicated post-operative care.
 
- **Pharmacy and Medication Management (Veterinary Pharmacy):**- Convenient medication fulfillment right at the hospital.
- Access to the **Banfield Shop** for home delivery of prescriptions and products.
- **AutoShip** program for easy, on-time delivery of long-term medications and parasite control.
 
- **Other Essential Services:**- **Pet microchipping** for permanent identification.
- Nutritional coaching and special diet recommendations.
- DNA testing (WISDOM PANEL™) for breed and health insights.
- Free interpretation services for over 350 languages, ensuring clear communication about your pet's diagnosis and treatment.
- Medical grooming services (call for location-specific availability).
 
The hospital's operational model and commitment to client support provide significant benefits that set it apart as a preferred choice for pet healthcare in the Ankeny area. They focus on making quality preventive care both accessible and manageable for all pet parents.
### Features and Highlights
- **Optimum Wellness Plans® (OWP):** These affordable, subscription-based packages are a core feature, designed to help pet owners budget for routine care. OWPs include comprehensive exams, vaccinations, diagnostic tests, and significant discounts (up to 20%) on non-plan services, prescriptions, and products.
- **Unlimited Office Visits:** A major benefit of the OWP, allowing pet owners to bring their pet in for necessary follow-ups and check-ups without incurring additional exam fees.
- **24/7 Pet Chat™ Access:** OWP members gain access to around-the-clock advice from veterinary professionals, providing peace of mind for immediate pet care questions outside of clinic hours.
- **Demonstrated Compassionate Urgent Care:** As highlighted by client testimonials, the clinic has a strong reputation for providing immediate, high-level care during urgent situations, supporting owners with open communication and necessary surgical interventions.
- **Full Accessibility and Inclusion:** The commitment to a fully accessible facility, including parking and restrooms, coupled with being an **LGBTQ+ friendly** space, ensures a comfortable experience for the diverse Ankeny community.
- **In-House Veterinary Pharmacy & AutoShip:** The ability to fill prescriptions and set up recurring home delivery through **AutoShip** streamlines the process of managing chronic conditions and ongoing preventative medication.
- **Experienced Local Team:** Featuring veterinarians who attended Iowa State University and have extensive experience in treating complex medical cases and prioritizing preventive medicine, ensuring high clinical standards.
For Central Iowa residents, the Banfield Pet Hospital in Ankeny provides a reliable, compassionate, and comprehensive approach to pet wellness. They offer the medical expertise of an experienced **Veterinarian** and **Animal hospital** with the convenient service of an integrated **Veterinary pharmacy**. This combination is critical for long-term pet health management.
### Contact Information
Address: 4325 SE Delaware Ave, Ankeny, IA 50021, USA
Phone: (515) 304-2160
### What is Worth Choosing
The **Banfield Pet Hospital** in Ankeny is a truly worthy choice because it fundamentally changes how routine and urgent veterinary care are managed. The cornerstone of their value is the **Optimum Wellness Plan (OWP)**, which makes preventive care—the most important aspect of long-term pet health—affordable and predictable by bundling unlimited exams, vaccinations, and diagnostics for a manageable monthly fee. This, combined with the convenience of an on-site **Veterinary pharmacy** and the innovative **24/7 Pet Chat™** feature, provides pet parents with a comprehensive support system that extends far beyond the four walls of the clinic. The profound customer reviews praising their response to urgent needs and their compassionate, family-like treatment demonstrate that this location excels not just in technical medical care, but in genuinely caring for the emotional well-being of both pets and their owners. For Ankeny residents prioritizing accessible, budgeted, and high-quality preventive pet health, Banfield is a standout option.
Banfield Pet Hospital Details
- Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Amenities
- Restroom
- Crowd
- LGBTQ+ friendly
- Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
4325 SE Delaware Ave, Ankeny, IA 50021, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1- We were in dire need of urgent care and I called every clinic in town, but this was the last place I called - it should have been the first! They provided immediate attention and treated us like family from the very start, ensuring my pet received top-notch care and alleviating my doubts by welcoming him back for a follow-up the very next day. They even took the time to call us every day to check in on our pet's progress. When surgery was required, they made it happen. Banfield, you've had a profoundly positive impact on our lives and we feel truly blessed and grateful to have found you. March 20 · Isabella Morris
- Our pregnant pitbull had a labor emergency and the crew in Ankeny were so kind and understanding and helped us out so much. Forever grateful. April 13 · Catherine Story
- I’ve held off writing this, but after multiple frustrating and disappointing experiences with Banfield Pet Hospital in Ankeny, I feel people deserve to know the truth — especially if you care about your pets.I brought my cat Smudge in for a routine comprehensive exam and vaccinations. When I arrived, I was told it was a drop-off appointment and would take 1–2 hours. I dropped him off at 7:30 AM, and by 12:00 PM, I still hadn’t heard anything. When I called, they told me they hadn’t even started on him yet. That means my cat was stuck in a small cage for nearly 5 hours with no communication or update. That’s not just bad service — it’s cruel and unprofessional.My other cat, Onyx, has been in there seven times in a year. I initially brought her in for a constantly runny nose, and they incorrectly diagnosed her with FIV — something she absolutely does not have. It’s just allergies, which a different vet confirmed. Then, she developed a mass on her back. They told me it was likely a tumor and strongly pushed surgery as the only option. I trusted them and went through with it, only to find out later that they could have started with a simple biopsy, saving my cat unnecessary trauma and me a lot of money. Onyx’s quality of life has forever changed. I feel completely misled.To top it all off, when I called to cancel the wellness plans for both cats because I’m moving, I was hit with a nearly $400 cancellation fee — even though I was clearly told at sign-up that I could cancel at any time without penalty. Now I feel trapped by a service that’s already let me and my pets down over and over again.Banfield clearly cares more about how many pets they can push through the door and how much money they can make, not about providing actual quality care. My cats mean everything to me, and I will never trust this location with them again. July 30 · Madison Rice
- We’ve been using Banfield for our vet care for 10 years. We went to the Clive location for most of that time and the experience was fine, but the new location in Ankeny is now my favorite. It’s easy to get to and I don’t have to walk through a pet store to get to the clinic. The staff is friendly and they show genuine care for my cats. They also assisted in getting prescription food delivered directly to my home for ease of convenience. I highly recommend them. February 24 · Micah Jankowski
- Great experience. Was able to make an appointment for next day, and they took great care of my pup. Definitely recommend, and will be coming back. August 19 · Isaac Dennis
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