Comprehensive Veterinary Care in Georgia: Banfield Pet Hospital in Flowery Branch

Banfield Pet Hospital Introduce

For pet owners across Georgia, the health and happiness of their animal companions are paramount. Finding a veterinary practice that offers a wide range of services, a compassionate staff, and a convenient location is essential for peace of mind. In Flowery Branch, Georgia, one such place that has become a go-to for many is Banfield Pet Hospital. This facility is a full-service animal hospital that provides comprehensive care for dogs and cats, supported by a team of professionals who are not only highly skilled but also deeply dedicated to their patients' well-being.

Banfield Pet Hospital is known for its professional and caring approach to veterinary medicine. The facility's commitment to creating a welcoming and supportive environment is consistently praised by clients. As one satisfied owner noted, "You folks rock! Thank you for taking care of my Princess. She really loves each and everyone of you who treat her with loving arms." This sentiment of the staff treating pets with "loving arms" highlights the personal and gentle care that is a hallmark of the practice. Another customer praised the entire team, from the receptionist to the veterinarian, for a "wonderful experience from start to finish." They specifically mentioned feeling "genuine care/support" and that their pet was in "great hands" with professionals like Lissie, Teana, and Dr. Riggins, who was recognized for his "professionalism, honesty and gentleness."

Located at 5873 Spout Springs Rd, Flowery Branch, GA 30542, Banfield Pet Hospital is situated conveniently for residents in the area. The hospital is known to be located inside PetSmart, providing a familiar and accessible setting for pet owners. The facility is designed with client convenience in mind, offering a wheelchair-accessible car park. To ensure that each pet receives dedicated attention and to manage the flow of clients, Banfield Pet Hospital operates on an appointment-based system. An appointment is required, or at the very least, recommended, which helps minimize wait times and allows the veterinary team to prepare for each visit effectively. The clinic is also proudly LGBTQ+ friendly, creating a welcoming and inclusive environment for all members of the community.

Banfield Pet Hospital provides an extensive list of services, covering a wide spectrum of veterinary care from preventative wellness to diagnostics and surgical procedures. Their comprehensive approach ensures that they can be a single resource for a pet's health needs throughout its life.

Services offered at Banfield Pet Hospital include:

Comprehensive Exams: A cornerstone of preventative care, these exams are designed to monitor a pet's overall health and catch potential issues early.
Vaccinations: Essential immunizations to protect pets from a variety of common and preventable diseases.
Spays and Neuters: Important surgical procedures for population control and to prevent certain health conditions.
Digital Radiography and Ultrasonography: Advanced imaging services to accurately diagnose a range of conditions, from fractures to internal organ issues.
Illness Diagnosis and Treatment: Expert care for gastrointestinal illnesses and other medical conditions.
General Dentistry and Surgery: Services for oral health and a variety of surgical needs.
In-House and Online Pharmacy: The convenience of filling prescriptions on-site or ordering them online for direct delivery.
Microchipping: A crucial service for permanent identification, greatly increasing the chances of a pet's safe return if lost.
Behavior Evaluation and Advice: A service that addresses pet behavior concerns and provides professional guidance.
Nutrition Advice: Expert recommendations to help pet owners choose the best diet for their animal's specific needs.
End of Life Care: Compassionate and gentle support for pets and their owners during this difficult time.
Medical Grooming: Special grooming services for pets that require medical attention for their skin or coat.

The hospital is distinguished by several key features and highlights that make it a reliable choice for pet owners. A significant highlight is the extensive and comprehensive range of services they offer in one place. From basic wellness to advanced diagnostics and surgery, the hospital is well-equipped to handle a wide variety of pet health needs. The professionalism and genuine compassion of the staff, as noted in the reviews, are also major highlights. The feedback mentioning staff members by name—Keyanna, Lissie, Teana, and Dr. Riggins—shows a personal connection that is often hard to find. The hospital’s commitment to being a "Cat Friendly Practice" and offering "Cats Only" services demonstrates a specialization that is highly valued by feline owners. The availability of both an in-house and online pharmacy provides an added layer of convenience for clients.

Key features of Banfield Pet Hospital include:

A comprehensive range of services from preventative care to complex surgical procedures.
A team of professional and compassionate staff who treat every pet with "loving arms."
An inclusive, LGBTQ+ friendly environment.
The convenience of both an in-house and online pharmacy.
A focus on preventative care and tailored wellness plans.
Wheelchair-accessible car park for client convenience.
Appointment-based services to ensure timely and focused care.

For more information or to schedule an appointment, you can contact Banfield Pet Hospital directly. The address is 5873 Spout Springs Rd, Flowery Branch, GA 30542, USA. You can reach them by phone at (770) 965-9365. Given their appointment-based system, calling ahead is the best way to ensure your pet is seen promptly.

What is worth choosing about Banfield Pet Hospital is the peace of mind that comes from their comprehensive, compassionate, and professional service. Their wide array of offerings means that pet owners can rely on a single, trusted source for almost all of their pet's health needs, from a simple check-up to complex medical issues. The testimonials highlight a personal touch that makes a significant difference, with staff members who are attentive listeners and gentle caregivers. For a family's "Princess" or "Alamo," being treated with genuine love and care is just as important as the medical treatment itself. Banfield Pet Hospital in Flowery Branch, GA, provides this crucial combination, making it an excellent choice for any Georgia pet owner seeking a reliable and caring veterinary partner.

Banfield Pet Hospital Services

Veterinarian
Behavior Evaluation
Behavior advice
Cat Dog Services
Cat Friendly Practice
Cats Only
Coat and skin care treatment
Comprehensive Exams
Comprehensive exams
Digital Radiography
Digital radiography
End Of Life Care
End of life care
Gastrointestinal illness diagnosis and treatment
General Dentistry
General Surgery
General dentistry
General surgery
H3n8 Influenza
Health Certificates
Illness Diagnosis
In-House Pharmacy
Individual Treatment
Kitten Packages
Medical Grooming
Medical grooming
Microchipping
Nutrition Advice
Nutrition advice
Online Pharmacy
Oral Health
Parasite Control
Parasite control
Pets Checked
Pets Veterinary
Puppy Packages
Spays and neuters
Ultrasonography
Vaccinations
Vaccinations For Pets
Veterinary Consultation
Veterinary Emergency
Veterinary Healthcare Services

Banfield Pet Hospital Details

Accessibility
Wheelchair-accessible car park

Crowd
LGBTQ+ friendly

Planning
Appointment required
Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

Georgia Hall County Flowery Branch Spout Springs Road

5873 Spout Springs Rd, Flowery Branch, GA 30542, USA

Banfield Pet Hospital Reviews

An average rating of ★4 from 172 user reviews.

babypricefurmoneyx-raysprescriptioncommunicationplannursespaw

★ 5★ 4★ 3★ 2★ 1

Just wanted to shout out to all the employees at Banfield. You folks rock! Thank you for taking care of my Princess. She really loves each and everyone of you who treat her with loving arms. Thank you all so much you mean the world to Annette and I and of our Princess.
August 20 · Gerald Howard
I had my first visit here this past weekend and it was a wonderful experience from start to finish. The receptionist, Keyanna, welcomed us with a smile and efficiently gathered all information needed to ensure a smooth appointment. Thank you to Lissie and Teana for listening so intently to my questions and concerns. I felt their genuine care/support and knew that my pet was in great hands. Finally, thank you to Dr. Riggins for his professionalism, honesty and gentleness with my baby Alamo. I am happy to have found a place to fulfill my pet’s needs. Thank you all!!! ❤️
July 07 · Jennifer Nunez
I am writing to formally express my concern and disappointment regarding the poor customer service my mother, Michelle Williams, received during her visit to your Flowery Branch location on April 22, 2025.My mother had an appointment for her dog and inquired whether her dog’s medication could be called into Costco. She was told she would first need to verify with Costco that they carried the medication. After confirming that Costco did, in fact, carry it, she returned the next day and was then informed she would need a hard copy of the prescription to have it filled. This conflicting information was frustrating, especially considering she had asked in advance if the medication could be called in—a process that has been done without issue in the past.Seeking clarity, my mother asked the staff member assisting her, Kiana, if she could speak with a supervisor to better understand the change in procedure. Instead of bringing a supervisor, Kiana returned alone and repeated the same information. When my mother again asked to speak with a supervisor, Kiana rolled her eyes and, in an unprofessional manner, stated loudly enough for my mother to hear, “I always get the difficult customers.”This was both rude and wholly inappropriate. My mother calmly explained that she wasn’t trying to be difficult, but was seeking clarification out of love and respect—for her pet and for your process. Kiana responded dismissively, saying, “I don’t need your love or respect.” Such behavior is unacceptable in any professional setting, especially in one where customers are entrusting the well-being of their pets to your care.To make matters worse, after my mother retrieved the hard copy prescription and returned, Kiana delayed assisting her by taking multiple phone calls, leaving her waiting at the counter. The wait was so excessive that another customer began asking about it, which finally prompted Kiana to respond.My mother has been a loyal client of Banfield and has always taken her dog’s care seriously. However, this is not the first negative interaction she has had with Kiana, and she no longer feels comfortable bringing her pet to this location while this employee remains on staff. Her visits should not be met with hostility or disrespect, especially when she is simply seeking information and proper care for her pet.I kindly ask that this matter be investigated and addressed appropriately. Respect, empathy, and professionalism are the foundation of quality care, and no client should feel belittled or dismissed when seeking help.
April 23 · Michaela Williams
Quality of care has been on the decline. Charged to bandage my pets paw and all they did was throw the bandage supplies in the go home bag. Poor communication. Don’t call providing updates on pets procedure. When I called they said I would receive a call back which never happened. Frequent up-charge for items that really are not necessary.
July 12 · Dawn Benton
Worst vet in America. DO NOT BRING YOUR ANIMAL HERE OR IT WILL DIE.I had a dog who had been acting unusual, losing weight, and having a hard time walking/jumping all of a sudden. Me and my family brought him here to see what was going on, to which the "doctor" said "he's just getting old, this is normal with dogs this age." I reported that I felt possible tumors on the dog as well, to which again the "DOCTOR" responded with "yes this is normal for dogs his age." For reference, my dog was 10 years old and had acted like he was a puppy up until his last few months of life. He could have been saved had the vet not neglected him. We saw a different doctor, to which she diagnosed my dog with cancer and said that he had an irreparable tumor which had been inhibiting him from walking and jumping properly. Had we caught this sooner and this vet not neglected him, he may have had a few more years. I was willing to spend thousands to save this dog, but they neglected him, his care, and they let him die. Would rate 0 stars if I could. DO NOT BRING YOUR PET HERE.
March 20 · Enrriqueta Van Tassel