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Brothers PetsVet Near MeIllinoisMacon CountyDecaturVet in North Water StreetCats Only
Cats Only ico

Cats Only

Veterinarian ★4.0

2733 N Water St, Decatur, IL 62526, USA

4.0
I noticed over the weekend my cat, Albert had a broken canine tooth and it was starting to turn black. I called Monday at lunch to see if the vet could look at it. They said they were booked for the next two weeks with appointments, but I could bring him in and they would try to fit him in in-between the appointments. I wrote up a note with my concerns, made up a bag of food, and my husband brought him to the vet Tuesday morning.Wednesday morning The vet called and told me he got mixed up with another cat. Albert went through bladder surgery that was meant for another cat. He also didn’t get his dental work done. And, he was sent home with NO antibiotics!I asked Dr. Serbe if Albert had his bladder cut open and she told me “no”. There were red flags that were noticed that said this cat didn’t have a bladder issue. However, when I requested copies of his records and had my cat re-examined at another vet clinic. They said his bladder WAS cut open.Neither of us consented to bladder surgery and my cat didn’t need it. He’s also 10 years old and doesn’t need to be going through unnecessary surgeries. He should have been prescribed antibiotics since he was cut open! Period.ANGRY IS AN UNDERSTATEMENT! MY CATS ARE MY KIDS! 💯 DON’T TRUST DR. SERBE! SHE’S NOT HONEST WITH HER CLIENTS!IF SHE REALLY CARED ABOUT CATS, SHE WOULD HAVE ADMITTED HER MISTAKE AND SENT MY CAT HOME WITH AN ANTIBIOTIC. - Amber Kimrey
Cats Only Overview Intro Services Detail Photos Location Reviews

Cats Only Introduce

For cat owners across the Illinois region, particularly in and around Decatur, finding a veterinary clinic that truly understands the unique needs of felines can be a challenge. Cats often experience significant stress when visiting a traditional vet, due to the presence of other animals, particularly barking dogs. This is where a specialized clinic like Cats Only in Decatur offers a unique and valuable solution. This article is designed to provide you with a comprehensive and factual overview of this clinic, helping you understand its services, model, and what makes it a compelling choice for your beloved feline companion. We know that your cat's comfort and well-being are paramount, and this guide aims to empower you with the information you need to make the best possible healthcare decisions.

Cats Only is a veterinary practice built on a singular focus: the care and treatment of cats. This specialization is a significant distinction, as it allows the staff to create a calm, quiet, and dog-free environment that is tailored to a cat’s specific needs and sensitivities. This atmosphere can dramatically reduce the stress and anxiety associated with a vet visit, which can lead to more accurate examinations and a more positive experience for your pet. The clinic's commitment to felines extends beyond the environment to their medical expertise. Their veterinarians and staff are highly knowledgeable about feline-specific diseases, behaviors, and medical needs, from routine check-ups to complex surgical procedures. We will delve into the various services they offer, highlighting their dedication to preventative medicine, advanced care, and overall feline wellness.

While the clinic's specialization is a major advantage, it is important to consider all aspects of the client experience. This guide will provide a balanced look at the clinic, touching on both positive and negative feedback from real customers. By presenting a full picture, you can make a well-informed decision that aligns with your personal values and expectations. We will also cover their location, accessibility features, and contact information, ensuring you have all the necessary details for a visit. Our goal is to serve as a reliable resource for cat owners in the Decatur, Illinois, community, helping you find a veterinary partner that is right for you and your beloved pet.

The location and accessibility of a veterinary clinic are key factors for pet owners, especially when an appointment is needed. Cats Only is conveniently located at 2733 N Water St, in Decatur, IL 62526, USA. This address places it in a well-established area, making it easily accessible for residents of Decatur and the surrounding communities. Its position on N Water Street ensures a straightforward route for most visitors, which is a major convenience when you are transporting a cat to a visit.

A notable feature of this clinic is its commitment to accessibility for all clients. The facility includes a wheelchair-accessible car park, which is a crucial amenity for individuals with mobility challenges. This thoughtful design allows clients to park conveniently close to the entrance, eliminating the difficulty of long walks or uneven terrain. This is especially helpful for those who may be transporting a pet carrier or have other physical limitations. The clinic also features a wheelchair-accessible entrance, which provides a smooth and barrier-free path into the building, reducing stress for both the pet and the owner. This commitment to inclusivity demonstrates a deep consideration for the comfort and convenience of all clients.

In addition to these physical accessibility features, the clinic’s policy of recommending appointments is another form of planning that benefits clients. By encouraging pre-scheduled visits, they can manage client flow and minimize waiting times, which is particularly important for anxious felines. This structured approach helps ensure that you and your cat can be seen promptly and receive the best possible care, making the entire experience smoother and more efficient. The combination of an accessible location and a well-managed appointment system makes Cats Only a practical and client-friendly choice for feline care in the Illinois region.

Cats Only provides a wide array of veterinary services, all tailored specifically to the unique needs of cats. Their singular focus allows them to offer a high level of expertise in feline medicine and care. Below is a detailed list of the services you can expect to find at this clinic:

  • Preventative Care and Wellness: This is the foundation of their practice. Services include yearly exams, medical exams, vaccination protocols, heartworm tests, microchipping, and weight management. Their goal is to prevent illness and ensure your cat stays healthy for a long time.

  • Surgical Services: The clinic performs a variety of surgical procedures, from routine spaying and neutering to more complex operations. They have expertise in cat surgery and pet surgery, with a focus on ensuring a safe and successful outcome for feline patients.

  • Dental Care: Recognizing the importance of oral health, Cats Only provides comprehensive veterinary dental care. This includes dental cleaning, scaling and polishing, and addressing conditions like periodontal disease. Proper dental care is crucial for a cat's overall health.

  • Behavioral and Medical Consultations: They offer consultations for a variety of behavioral issues and medical concerns. This includes medical consultations, helping pet owners understand and manage their cat's diet, and advising on issues like behavioral problems.

  • Grooming and Urgent Care: The clinic provides grooming and bathing services, including nail clipping and nail trims, to keep your cat comfortable and clean. They also offer urgent care for non-emergency situations, providing a dedicated resource when your cat needs prompt attention.

The Cats Only clinic is distinguished by several key features and highlights that make it a standout choice for cat owners in the Decatur, IL community. These points of distinction are central to their mission and reflect their dedication to feline care.

  • Feline-Exclusive Environment: The most significant highlight is the clinic’s specialization in cats. This creates a calm and quiet environment free from the stress and noise of other animals. The absence of dogs is a major benefit for many cats, making a vet visit a much more positive experience.

  • Specialized Expertise: By focusing exclusively on cats, the veterinarians and staff possess a deep and unique knowledge of feline medicine. This specialization can lead to more accurate diagnoses and tailored treatment plans for a wide range of feline health issues.

  • Comprehensive Services: Despite its specialization, Cats Only is a full-service veterinary clinic for felines. They offer everything from preventative care and vaccinations to complex surgeries and dental work, providing a one-stop-shop for your cat's health needs.

  • Commitment to Comfort: The clinic's staff is trained to handle cats with care and compassion, understanding their unique behaviors and needs. This commitment to patient comfort is crucial for building a trusting relationship with both the cat and its owner.

For individuals in the Decatur, IL area who wish to contact or visit Cats Only, here is the essential information. It is important to note that appointments are recommended to ensure you and your pet can be seen promptly and receive the best possible care.

Address: 2733 N Water St, Decatur, IL 62526, USA

Phone: (217) 877-6207

Mobile Phone: +1 217-877-6207

When choosing a veterinary care provider for your feline companion in Illinois, Cats Only presents a compelling case for being a top choice for several key reasons. The primary advantage is its exclusive focus on cats, which is a rare and invaluable feature. This single-species specialization creates a stress-free environment that is designed with a cat's comfort in mind, from the quiet waiting room to the gentle handling of the staff. For cats that are easily anxious or frightened by other animals, this factor alone makes the clinic a worthwhile choice. This is reinforced by a positive review from a customer who praised the clinic's "expertise and compassion."

However, it is also crucial to consider all available information to make a fully informed decision. A very serious and concerning review was shared by a customer who alleged a severe medical error and a lack of transparency and compassion from the staff. The customer claimed their cat underwent an unnecessary bladder surgery and was not prescribed antibiotics afterwards, and that the clinic was not truthful about the procedure. This feedback is a significant red flag and underscores the importance of exercising caution. It is an extreme example of why a pet owner must always advocate for their animal, ask for a written estimate upfront, and not be afraid to seek a second opinion. While this review represents a single, albeit highly alarming, experience, it must be weighed against the positive feedback from other long-time clients. The fact that other customers, like the one who has been with the clinic for over four years, "love Cats Only" and praise their "expertise and compassion" suggests that the negative experience might not be indicative of the clinic’s general standard of care, but it is a serious issue that should be considered carefully. Ultimately, while Cats Only offers a unique and beneficial environment for cats, prospective clients must conduct their own thorough due diligence, ask detailed questions, and trust their instincts. It is always wise to remember that while a clinic may have a specialization, clear communication and trust with the veterinary team are paramount.

Cats Only Services

  • Veterinarian

  • Behavioral Consultation
  • Behavioral Issues
  • Cancer Treatments
  • Cat Dentistry
  • Cat Healthy
  • Cat Surgery
  • Cat's Diet
  • Dental Cleaning
  • Feline Care
  • Grooming And Bathing
  • Heartworm Tests
  • Medical Consultation
  • Medical Exam
  • Microchipping
  • Nail Clipping
  • Nail Trims
  • Periodontal Disease
  • Pet Grooming
  • Pet Surgery
  • Prescription Diet Products
  • Preventative Care
  • Scaling And Polishing
  • Teeth Cleanings
  • Urgent Care
  • Vaccination Protocols
  • Vet Care
  • Veterinary Dental Care
  • Weight Management
  • Yearly Exam

Cats Only Details

  • Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Planning

  • Appointments recommended

Cats Only Photos

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Cats Only Location

Cats Only

2733 N Water St, Decatur, IL 62526, USA

Cats Only Reviews

An average rating of ★4.8 from 179 user reviews.

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