Best Friend Vet Care Introduce
For pet owners in Decatur and the surrounding Illinois communities, finding a veterinarian who provides both professional expertise and genuine compassion is a top priority. Best Friend Vet Care is a clinic dedicated to treating every animal with respect and kindness, regardless of their breed or temperament. This practice is built on a foundation of providing quality care and truly listening to the concerns of pet owners. The team at Best Friend Vet Care understands that a pet is a cherished member of the family, and they are committed to providing the medical attention and support needed to ensure a pet's long-term health and happiness.
The clinic’s philosophy is centered on open communication and a personalized approach to veterinary medicine. They believe that a good vet doesn't just hand out prescriptions but works with pet owners to find the best solutions for their animal's well-being. This is particularly important for pets with special needs, such as those with anxiety or chronic conditions. As one review highlighted, the staff is "very kind and genuinely listened to everything I had to say," making a potentially stressful visit much calmer and more reassuring. They are also known for their empathetic approach to dogs of all breeds, providing a non-judgmental environment for pets who may be reactive or anxious.
Best Friend Vet Care is committed to making veterinary services accessible and affordable for the local community. They focus on essential, high-impact services that form the foundation of good pet health, from routine preventative care to diagnosis and treatment of common illnesses. Their goal is to be a reliable and caring resource for pet owners in Illinois.
Best Friend Vet Care is located at 2840 N Oakland Ave, Decatur, IL 62526, USA. The clinic's location makes it easily accessible for residents throughout Decatur and the surrounding areas. The facility is committed to providing a welcoming experience for all clients, which is reflected in its accessible features. The property includes a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet, ensuring a smooth and stress-free visit for everyone.
To ensure each pet receives the proper amount of focused attention and to minimize wait times, appointments are recommended. This helps the staff to prepare for each visit and dedicate their full attention to the pet and owner. The clinic also has an answering service for emergency calls, providing a valuable resource for pet owners when unexpected issues arise outside of regular business hours.
Best Friend Vet Care offers a variety of essential veterinary services focused on preventative care and the diagnosis and treatment of common conditions.
Services Offered:
- Routine Vaccination: Providing essential vaccinations for puppies, kittens, and adult pets to protect them from common diseases.
- Physical Examinations: Regular physical exams are the cornerstone of preventative care, allowing for early detection and treatment of health issues.
- Diagnosis and Treatment: The clinic is equipped to diagnose and treat a variety of health issues, from common illnesses to more specific conditions.
- Allergy Treatment: Specializing in the diagnosis and treatment of pet allergies, a common and often challenging condition for many pet owners.
- Spay/Neuter: Offering these critical surgical procedures to help control the pet population and prevent health issues.
- Parasite Control: Providing services for flea and heartworm prevention, as well as deworming and fecal tests to protect pets from internal and external parasites.
- Digital Ultrasound & Laboratory Services: Utilizing modern diagnostic tools to get quick and accurate results for a wide range of medical tests.
- Dietary & Behavioral Counseling: Providing professional advice on pet nutrition and addressing behavioral concerns.
- Microchip ID: Offering microchip implantation services to help ensure lost pets can be reunited with their owners.
- Emergency Calls: The clinic's answering service is a valuable resource for handling emergency situations.
Best Friend Vet Care is highlighted by several key features and a strong focus on compassionate, personalized service.
Features / Highlights:
- Respectful and Non-Judgmental Care: As highlighted in customer reviews, the staff is praised for their non-judgmental treatment of all dog breeds, including those with challenging temperaments, ensuring a welcoming environment for all pets.
- Comprehensive Preventative Care: The clinic's focus on routine physical exams, vaccinations, and parasite control provides a solid foundation for a pet's long-term health.
- Modern Diagnostic Tools: The use of digital ultrasound and in-house laboratory services allows for efficient and accurate diagnosis and treatment planning.
- Dietary and Behavioral Counseling: This service provides a holistic approach to pet wellness, addressing both physical and mental health needs.
- Accessible Location: The wheelchair-accessible car park, entrance, and toilet make the clinic convenient for all members of the community.
For more information or to schedule an appointment, you can contact the clinic directly.
Contact Information:
Address: 2840 N Oakland Ave, Decatur, IL 62526, USA
Phone: (217) 877-1770
For residents of Illinois, choosing Best Friend Vet Care is a decision rooted in trust, empathy, and professional service. The primary reason it is worth choosing is the team’s compassionate and respectful approach to every animal. A powerful review notes how a pit bull with animal aggression was treated with "a lot of respect and without any judgment towards her breed," and the staff went out of their way to ensure a calm environment. This level of thoughtfulness for a pet's emotional state is invaluable and speaks volumes about the clinic’s genuine care.
While some customer feedback brings up concerns about emergency availability and prescription refills, the positive reviews emphasize the team's kindness and the quality of their care during routine and non-urgent visits. The clinic’s strength lies in its commitment to dialogue and personalized treatment plans, rather than just quick fixes. The team genuinely listens to concerns and provides thoughtful recommendations, ensuring that pet owners are active participants in their pet's health. The focus on affordable, high-impact services like spay/neuter and parasite control makes Best Friend Vet Care a reliable and practical choice for the essential wellness needs of pets in the Decatur community.
Best Friend Vet Care Services
Veterinarian
- Allergy Treatment
- Answering Service
- Diagnosis And Treatment
- Dietary & Behavioral Counseling
- Digital Ultrasound
- Emergency Calls
- Fecal Test
- Flea Control
- Heartworm Infections
- Heartworm Prevention
- Home Services
- Laboratory Services
- Microchip I D
- Parasites Deworming
- Parvo Virus
- Physical Exam
- Physical Examinations
- Puppy/Kitten
- Routine Vaccination
- Spay / Neuter
- Vet Care
Best Friend Vet Care Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Planning
- Appointments recommended
Best Friend Vet Care Photos




Best Friend Vet Care Location
Best Friend Vet Care
2840 N Oakland Ave, Decatur, IL 62526, USA
Best Friend Vet Care Reviews
furbabiespricescompassionatecallreceptionistpaydrinformative
★ 5★ 4★ 3★ 2★ 1My Pitbull was treated with a lot of respect and without any judgment towards her breed. She is aggressive toward animals, so the staff ensured the waiting room was empty both when we arrived and when we left. The staff was very kind and genuinely listened to everything I had to say. The doctor didn’t just hand us a bunch of prescriptions and send us on our way; it was clear that both the doctor and his team truly cared about our dog’s well-being. We definitely will be coming again!
July 29 · Jasmin LambertIt is hard to find a vet that truly cares for your dog, over the dollar sign. Refusing to fill a prescription until a new appointment date. One that my dog has been on for over 6 months to control her allergies. I have been very loyal to them and they have gotten a lot of money from me because of my dogs allergies. They would rather her allergies get flared up and in turn cost more for me to have to get them back under control, knowing how her body reacts without the certain medication. They care about the money and that right there proves it. We will no longer be seeing Dr. Skeleton and bestfriends vet care.
June 28 · Brittany McknightUsed to be a good place to take my dogs back when they had a location on Eldorado.When I left and paid the bill in full one day. The next day, I got a call saying they forgot to bill 70 for a shot. On that call, I ask "if I can just pay it the next time I am in", and the person said "that would be ok". A month later I got a bill saying that I did not pay 70 of it for a shot. I looked back and at my receipt and show that I paid for it on the receipt. But assumed everything was ok, it was only 70, and the person said it was ok so I was going to ignore until the next time I was in like they told me.Fast forward to today, call in to have my dog seen and maybe put down. And the receptionist tells me that have removed my account and turned me into collections... and they will not see my dogs. They said they sent me 4 total bills in the mail and the final one had a warning that it was a final notice. I did not receive bill 3 or bill 4 that they are referring too... they did not care at all. After going to them for more then 15 years. And they do not have a way to sort out the problem. Then just hung up on me while it was talking.NOT RECOMMENDED.
August 06 · Cory Doddek (Ryzen2000x)The vet and staff were above and beyond. They made a tough decision more bearable. Thank you to all for the support and kindness at this location.
April 15 · Jeremy DuganI been a client with them for a decade before this I would of gave them a 5 star rating but the day I needed them most I was left scrambling to find a vet witch I did and I'll never look back I believe tho it was the best for my beloved dog and the out come was better than expected I think a lot of these vets forget they took a oath and they should be held to the oath they took
February 27 · Tim Hall
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