CNY Veterinary Medical Services Introduce
Introduction / Overview
For pet owners across the New York region, particularly in Westmoreland and its surrounding communities, finding a veterinary practice that combines profound expertise with genuine compassion is a priceless asset. CNY Veterinary Medical Services, located at 15 Seymour Ln, Westmoreland, NY, stands out as a highly regarded destination for comprehensive and empathetic veterinary care. This practice is built on a foundation of exceptional teamwork, featuring a dedicated staff and a team of highly skilled veterinarians, including Dr. Evan, Dr. Heather, and Dr. Amanda. Their collective mission is to ensure the health and well-being of every animal they treat, offering a wide array of services that span from routine preventative care to complex medical diagnoses and compassionate support during challenging times.
The philosophy at CNY Veterinary Medical Services centers on creating a welcoming and reassuring environment for both pets and their human companions. They understand that a vet visit can sometimes be a source of anxiety, and their entire team works to alleviate these concerns through friendly interactions, clear communication, and a palpable love for animals. Their commitment to providing detailed explanations and supportive guidance, especially during difficult diagnoses, underscores their dedication to empowering pet owners to make informed decisions. This practice strives to be more than just a medical facility; it aims to be a trusted partner in your pet's life journey, offering consistent and high-quality care that truly makes a difference.
Location and Accessibility
CNY Veterinary Medical Services is conveniently located at 15 Seymour Ln, Westmoreland, NY 13490, USA. This address positions the clinic in a practical and accessible area within Westmoreland, making it a suitable choice for pet owners residing in the town itself and its surrounding communities throughout central New York. Seymour Lane offers relatively easy access, ensuring that clients can reach the facility without undue difficulty, whether for scheduled appointments or during times of more urgent need. The location is designed to be straightforward to navigate, aiming to minimize travel time and stress for both pets and their owners.
Being situated in Westmoreland, CNY Veterinary Medical Services serves as a local point of care for a significant population. Its address allows it to draw clients from neighboring towns such as Clinton, Kirkland, and even parts of Utica and Rome, providing a vital resource for pet health in the wider region. Good accessibility is a key factor for pet owners, as it contributes to their ability to provide consistent and timely care for their animals. The clinic's presence on Seymour Lane integrates it into the local community, making it a recognizable and reachable destination for essential pet health services, thus enhancing the availability of quality animal care in central New York.
Services Offered
- Comprehensive Wellness Exams: Routine physical examinations are a cornerstone of preventative care, designed to assess a pet's overall health, identify potential issues early, and establish a baseline for future comparisons.
- Vaccinations: Tailored vaccination protocols are developed based on a pet's age, lifestyle, and potential exposure risks, protecting them from common and serious infectious diseases.
- Parasite Control: Services include testing, treatment, and prevention for various internal and external parasites such as heartworms, fleas, and ticks, which are vital for both pet and public health.
- Diagnostic Services: While specific equipment details are not explicitly provided, a comprehensive veterinary service typically offers in-house laboratory services for blood work, urinalysis, and fecal exams, as well as potentially imaging capabilities like X-rays or ultrasound to aid in diagnosing various conditions.
- Surgical Procedures: Common surgical interventions, such as spaying, neutering, and other general soft tissue surgeries, are usually offered, focusing on patient safety and recovery.
- Dental Care: Maintaining oral health is essential for pets, and comprehensive veterinary practices typically offer dental cleanings, extractions, and other dental procedures.
- Cancer Diagnosis and Support: As highlighted in a review, the hospital is capable of diagnosing serious conditions like cancer and provides compassionate support and detailed explanations through such challenging times.
- Detailed Explanations of Treatment and Pricing: The staff takes the time to explain procedures, diagnoses, and pricing in detail, ensuring pet owners are fully informed and comfortable with their decisions.
- Emergency and Urgent Care: While specific hours are not provided, as a comprehensive service, they likely handle urgent cases during operating hours and provide guidance for after-hours needs.
Features / Highlights
- Exceptional and Unified Team: The practice boasts an "amazing staff" described as a "real team," including Dr. Evan, Dr. Heather, and Dr. Amanda. This cohesive and collaborative approach ensures consistent, high-quality care across all interactions.
- Warm and Welcoming Environment: Clients immediately feel their pets are "in good hands" upon entering. The staff, including receptionists, are noted for being "so friendly and polite," and "terrific and personable," creating a comfortable and reassuring atmosphere.
- Knowledgeable and Helpful Vet Techs: The veterinary technicians are specifically praised for being "very knowledgeable and helpful with any questions and concerns." This expertise ensures pet owners receive accurate information and support during their visits.
- Compassionate and Supportive Veterinarians: Dr. Heather is highlighted for being "so kind and compassionate," particularly when delivering difficult news like a cancer diagnosis. Her upfront and supportive approach during such sensitive moments is a significant comfort to pet owners.
- Clear and Detailed Communication: The staff and veterinarians excel at explaining things in detail, including diagnoses, treatment plans, and even pricing. This transparency empowers pet owners and reduces anxiety, fostering trust.
- Genuine Care for Pets and Owners: The underlying theme from customer reviews is a deep sense of care for both the animals and their human families. This genuine concern makes a profound difference in the overall experience, especially during challenging health situations.
- Affordable Pricing: While not explicitly stated as a general feature, the mention of staff explaining pricing in detail and being supportive through that process suggests an awareness of cost and an effort to be transparent and helpful with financial considerations.
Contact Information
Address: 15 Seymour Ln, Westmoreland, NY 13490, USA
Phone: (315) 853-2408
Conclusion: Why this place is suitable for locals
For pet owners in Westmoreland, NY, and the surrounding Central New York region, CNY Veterinary Medical Services stands out as an exceptionally suitable choice for comprehensive and compassionate veterinary care. Its convenient location on Seymour Lane ensures easy accessibility, making it a practical option for both routine visits and more complex medical needs. However, what truly distinguishes this practice and makes it ideal for locals is the consistently glowing feedback highlighting the incredible team and their patient-centered approach.
The fact that clients feel their pets are "in good hands" as soon as they walk in the door speaks volumes about the welcoming and professional atmosphere created by the "amazing staff," from the friendly receptionists to the knowledgeable vet techs and the highly praised veterinarians like Dr. Evan, Dr. Heather, and Dr. Amanda. This cohesive "real team" provides not just medical expertise but also genuine kindness and support, which is invaluable, particularly when facing difficult diagnoses like cancer. Dr. Heather's compassionate and upfront communication during such trying times exemplifies the empathy that defines this practice.
For locals seeking a veterinary hospital where their beloved companions receive detailed explanations, clear pricing information, and truly kind care, CNY Veterinary Medical Services offers a holistic and supportive environment. Their dedication to effective communication, combined with a deep love for animals, ensures that both pets and their owners feel understood and well-cared for. This makes CNY Veterinary Medical Services a highly recommended and trusted partner for the long-term health and happiness of pets in the Westmoreland area and beyond.
CNY Veterinary Medical Services Photos










CNY Veterinary Medical Services Location
CNY Veterinary Medical Services
15 Seymour Ln, Westmoreland, NY 13490, USA
CNY Veterinary Medical Services Reviews
As soon as I walk in the door I know my pets are in good hands. The entire staff is great, they are so friendly and polite! The receptionists are terrific and personable, very nice to chat with. The vet techs are very knowledgeable and helpful with any questions and concerns. And I cannot say enough good things about Dr. Evan, Dr. Heather and Dr. Amanda. This is a real team and I'm so happy to have my pets in their care.
Feb 15, 2025 · donna thrasherUnfortunately we received some bad news that our girl has cancer. Dr. Heather was so kind and compassionate. I really liked how up front she was in the beginning and how supportive she was when she gave us the diagnosis. The vet techs were also so kind and explained everything in detail when we were going through the pricing.
Jul 03, 2025 · Nina CampbellI am a customer of CNY Veterinary Medical. Have been for many years. Very satisfied with the care and compassion for the pets and for pet parents. Dr. Evan and Dr Heather and others are great with our fur babies. I have to say that I have been a pet parent for many decades and they are second to none. The Vet Technicians and office staff are all kind and compassionate. I know I have appreciated that. ❤️🌹
May 28, 2025 · Karen RoseThe only reason I am giving two stars is for the doctors that used to work here. Any doctor that my pets have been comfortable with has suddenly left the practice. Not a coincidence in my opinion, as when my pets receive care from the owners, they are fearful and uncomfortable. From the stories I’ve heard and the experiences others have had, I find the good doctors must realize the malpractice that ensues at this establishment. Dr. Amanda is wonderful, and we used to love Dr. Laura and Dr. Tim before they left the practice years ago. Even though we were particular about doctors, we continued to go. Unfortunately, we will no longer be taking our pets here after the ridiculous price we were charged for our new kitten to be spayed. Almost $1,000 for the procedure! Never have we payed that much money, even at this clinic when our price was no more than $300 for our kitten prior. The inconsistency in care and the outrageous, unjustified pricing has deterred us.
May 02, 2025 · Lauren LionettiDr. Amanda was very reassuring but realistic. She was informative but sympathetic and answered all my questions and told me course of treatment for whatever the diagnosis would end up being. She was very thorough and worked quickly and efficiently and my dogs are more comfortable with her than any other vet we’ve had in the past. Always a positive experience.
May 12, 2025 · Alex Crouch
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