Genesee Valley Veterinary Hospital

Hello, New York pet parents! Our animal companions enrich our lives in countless ways, and ensuring their health and happiness is a top priority. When choosing a veterinary clinic, you look for a team that not only possesses deep medical knowledge but also treats your furry, feathered, or scaled family members with kindness and understanding. For those in Geneseo, New York, and the surrounding Genesee Valley region, Genesee Valley Veterinary Hospital stands out as a practice committed to providing comprehensive and compassionate care.

Genesee Valley Veterinary Hospital, led by dedicated professionals like Dr. Jamie Marr, offers a wide range of services for various types of pets, from routine wellness to addressing complex health issues. This article will provide an in-depth look at what makes this hospital a notable choice for local pet owners, covering its convenient location, the extensive services it offers, and the defining features that highlight its commitment to animal well-being and client satisfaction.

Location and Accessibility

Genesee Valley Veterinary Hospital is conveniently located at 4760 Lakeville Rd, Geneseo, NY 14454, USA. This address places the hospital on a main route, making it easily accessible for residents of Geneseo and the wider Livingston County area, as well as those traveling from neighboring communities in New York. Lakeville Road is a prominent thoroughfare, ensuring straightforward navigation to the clinic for both routine visits and urgent situations.

The accessibility of this location is a significant benefit for pet owners. An easy-to-find spot minimizes travel time and reduces potential stress for pets who might be anxious during car rides. The hospital's physical presence in Geneseo means it's an integral part of the local community, fostering a sense of familiarity and reliability for pet owners. They have also expanded their hospital space in 2024, demonstrating their commitment to growing and better serving the community. This strategic positioning allows Genesee Valley Veterinary Hospital to serve a broad segment of the New York pet-owning population, providing accessible and reliable veterinary care right in their neighborhood.

Services Offered

Genesee Valley Veterinary Hospital provides a comprehensive array of veterinary services designed to address the diverse health needs of pets throughout their lives, from routine preventative care to advanced medical and surgical interventions. Their commitment extends to ensuring pets thrive at every stage of life.

• Comprehensive Wellness and Preventative Care:

  They offer annual nose-to-tail wellness exams, customized vaccination protocols based on your pet's lifestyle and risk, and comprehensive parasite prevention and control programs. Early detection and treatment of medical conditions are emphasized to promote long, healthy lives for pets.

• Diagnostics & Imaging:

  The hospital is equipped with state-of-the-art diagnostic tools, including digital full-body radiographs (X-rays), digital dental radiographs, diagnostic ultrasounds (abdominal, cardiac, pregnancy confirmation, ocular), and a full range of in-house laboratory bloodwork, allergy testing, and parasite testing. These capabilities allow for rapid and accurate diagnosis.

• Surgery:

  Dr. Jamie Marr has extensive experience in various soft tissue surgeries (spays, neuters, mass removals, biopsies) and the hospital offers orthopedic and specialty surgeries with a board-certified mobile surgeon, including procedures like TPLO's and FHO's. They prioritize patient safety and comfort with continuous monitoring during surgery and dedicated recovery care.

• Dental Care:

  They have a dedicated dental suite with modern equipment for scaling, polishing, and fluoride treatment, complemented by digital dental radiographs. Pre-anesthetic bloodwork, pain medication, and antibiotics are part of their comprehensive dental protocols.

• Exotic Pet Care:

  A notable specialization, they provide personalized wellness and medical care for a variety of exotic pets, including small mammals (rabbits, guinea pigs, hamsters, ferrets, chinchillas), reptiles (snakes, lizards, turtles), and birds. This specialized care ensures that all "four-legged and feathered family members" receive appropriate, species-specific treatment.

• Urgent Care & Emergency Appointments:

  The hospital offers same-day urgent care appointments as availability allows, including "Walk-In Wednesdays" from 9 AM to 3 PM for non-life-threatening concerns. They are equipped to quickly address a wide range of urgent issues.

• Hospice Care & End-of-Life Services:

  Understanding the difficult emotional journey of pet loss, they offer compassionate quality of life evaluations and euthanasia services, both in-clinic and potentially in-home through their Genesee Valley Visiting Vet service.

• Grooming:

  As indicated by a review, they provide grooming services, specifically for long-haired cats, handled with care.

• Telemedicine:

  They offer telemedicine appointments as a convenient option for clients with transportation concerns, where Dr. Lauren can manage most medical conditions that don't require in-person lab testing or imaging.

• Products & Supplements:

  They stock a variety of prescription medications, heartworm and flea prevention, and prescription diets from brands like Hills and Royal Canin.

• Laser Therapy:

  They offer laser therapy for various conditions, including arthritis, soft tissue injuries, and post-surgical recovery, to aid in pain relief, reduce inflammation, and accelerate healing.

Features / Highlights

Genesee Valley Veterinary Hospital presents a mixed but ultimately compelling set of features, as illuminated by client feedback.

• Kind, Compassionate, and Professional Staff (Dr. Marr and Techs):

  A significant highlight is the consistent praise for "Dr. Marr and the techs" for doing a "fabulous job" and being "kind and compassionate" with pets, from routine care to old age issues. This underscores a strong commitment to empathetic and high-quality care, making pets comfortable during visits.

• Expertise with Exotic Pets:

  A unique and highly valued feature is their ability to see "exotics," including rabbits, small mammals, reptiles, and birds. This specialization fills a crucial need in the New York region for owners of non-traditional pets, as specialized care for these animals can be difficult to find.

• Grooming Services for Cats:

  The specific mention of successful grooming for long-haired cats, handled "with care" and resulting in a "beautiful" outcome, highlights an additional convenient service that caters to the specific needs of feline owners.

• Transparent and Standard Pricing:

  One client, with "an inside source on pricing," explicitly states that Dr. Marr’s pricing is "the standard rate" and that there is "No price gouging here!" This transparency and fair pricing are crucial for building trust and ensuring clients feel confident about the cost of care.

• Dedication Despite Challenges (Mixed Feedback):

  While one review praises the compassionate and professional approach, another expresses significant dissatisfaction with customer service, speed of care, and follow-up, culminating in a threat of legal action over a negative review. This indicates that while the quality of care and compassion from some individuals (like Dr. Marr) are highly valued, there may be inconsistencies in communication, response times, or handling of client concerns within the broader practice. However, the willingness of some clients to drive 30 minutes for their service speaks to the perceived value despite potential issues.

• Comprehensive and Advanced Capabilities:

  The wide range of services, from wellness and diagnostics to surgery (including mobile orthopedic specialists) and alternative therapies, demonstrates their commitment to providing comprehensive care under one roof.

• Focus on Low-Stress Handling:

  Dr. Marr's background emphasizes low-stress handling techniques, indicating a proactive approach to minimizing anxiety for pets during their visits.

Contact Information

For appointments, inquiries, or any concerns regarding your pet's health, Genesee Valley Veterinary Hospital is readily available.

Address: 4760 Lakeville Rd, Geneseo, NY 14454, USA

Phone: (585) 243-5100

Mobile Phone: +1 585-243-5100

It is always recommended to call ahead to schedule appointments to ensure they can accommodate your pet and minimize wait times. For urgent matters, a quick call can help the team prepare for your arrival or guide you through their urgent care options and Walk-In Wednesdays.

Conclusion: Why Genesee Valley Veterinary Hospital is Suitable for Locals

For pet owners in Geneseo, New York, and the surrounding Genesee Valley region, Genesee Valley Veterinary Hospital presents itself as a suitable and comprehensive option for their veterinary care needs. Its convenient location on Lakeville Road ensures ease of access for local residents, a practical benefit for managing both routine visits and unexpected health concerns. The recent expansion of their hospital space further underscores their commitment to serving the growing needs of the community.

The hospital's suitability is strongly supported by the positive experiences of many clients, particularly highlighting the "fabulous job" done by Dr. Marr and the technicians, who are consistently praised for being "kind and compassionate" with pets. This empathetic approach, coupled with a focus on fair and "standard rate" pricing, builds significant trust and comfort among pet owners. The crucial capability of handling "exotics" — a specialty often hard to find — makes this hospital an invaluable resource for a diverse range of pet owners in the New York region. Furthermore, their comprehensive service offerings, from advanced diagnostics and various surgeries to grooming and unique telemedicine options, mean that most pet health needs can be met under one roof.

While a single review indicates challenges with communication and responsiveness in certain situations, which is important for prospective clients to be aware of and perhaps discuss upfront, the overall positive sentiment and the willingness of clients to travel a considerable distance ("We drive 30 minutes to get to the clinic and are happy to do so!") speak volumes about the perceived quality of care. For New York residents seeking a veterinary practice that combines broad medical expertise, compassionate handling, specialized care for a variety of animals, and transparent pricing, Genesee Valley Veterinary Hospital offers a compelling and trusted choice for the long-term health and happiness of their animal companions.

Genesee Valley Veterinary Hospital

4760 Lakeville Rd, Geneseo, NY 14454, USA