Hill Country Animal Emergency Hospital Introduce
In the event of a pet emergency, having a trusted, professional, and compassionate team to turn to is a source of immense comfort for any Texas pet owner. For residents in the Texas Hill Country, Hill Country Animal Emergency Hospital stands as a premier critical care facility for cats and dogs. This hospital is specifically designed to handle urgent and emergency situations, providing a high level of expertise and medical technology when it matters most. From sudden injuries and illnesses to complex surgical needs, the dedicated team at this facility is prepared to act quickly and effectively, ensuring your pet has the best possible chance at a positive outcome. This article will provide an in-depth look at what makes Hill Country Animal Emergency Hospital a vital resource for the community, highlighting their specialized services, accessibility, and the compassionate care that defines their practice.
The foundation of Hill Country Animal Emergency Hospital's reputation is built on the professionalism and genuine kindness of its staff. Clients consistently praise the team for making what is inherently a "much less stressful" experience. One client, who brought their cat in after a tail injury, noted that despite several other emergencies arriving at the same time, the staff remained attentive and provided updates as much as possible. This ability to manage a high-pressure environment with calm efficiency and clear communication is a hallmark of their service. The positive experience is a common theme, with another reviewer who sought help after their pet ingested a toxic substance, praising the hospital for their willingness to go "above and beyond for us," even "waiting on hold with poison control for 2 hours." This level of dedication showcases a deep commitment to patient care that extends well beyond a simple diagnosis and treatment.
The expertise of the veterinarians, such as Dr. Mosley, is frequently highlighted in client testimonials. His ability to explain "several treatment options" for a horse's tail injury, and the clear knowledge of the "so kind and clearly knowledgeable" unnamed female vet, provide immense reassurance to anxious pet owners. In an emergency setting, clear communication and a thorough understanding of the patient's condition are paramount. The staff's ability to provide multiple options and explain the pros and cons of each empowers owners to make informed decisions under pressure. This combination of a knowledgeable team and a compassionate, transparent approach is what sets Hill Country Animal Emergency Hospital apart and makes it a highly recommended facility for those seeking "high quality emergency services."
Hill Country Animal Emergency Hospital is conveniently located at 826 Johns Rd, Boerne, TX 78006, USA. Its location makes it a central hub for emergency care in the Texas Hill Country, easily accessible for residents of Boerne and surrounding areas. The hospital is committed to providing a welcoming environment for all clients, which is reflected in its thoughtful accessibility features. The facility provides a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These amenities ensure that all pet owners, including those with mobility challenges, can comfortably and safely bring their animals in for emergency care. The hospital also offers a free parking lot, which is a small but valuable convenience for anyone rushing to the clinic during a stressful time. Payments can be made with credit cards, debit cards, and NFC mobile payments, providing flexible and convenient options for clients during an unexpected emergency.
Hill Country Animal Emergency Hospital specializes in providing a full range of critical and urgent care services. Their focus on emergency veterinary medicine means they are equipped with the skills and technology to handle complex and life-threatening conditions. The hospital's ability to perform advanced procedures ensures that pets in critical condition receive the highest level of care. The services provided by the hospital include:
- Pet Orthopedic Procedures: Specialized surgeries and treatments for bone and joint injuries.
- Pet Soft Tissue: Surgical procedures involving non-bony parts of the body, such as internal organs or skin.
- Pet Toxicity Treatment: Rapid and effective care for pets that have ingested a toxic substance.
- Pet Transfusion Therapy: Providing blood transfusions for pets suffering from anemia or other conditions requiring blood product support.
- Emergency Pet Surgery: Performing critical surgeries on an emergency basis, such as for internal bleeding or organ torsion.
- Pet Oxygen Therapy: Providing supplemental oxygen to pets experiencing respiratory distress or other conditions that impair breathing.
What sets Hill Country Animal Emergency Hospital apart as a premier emergency veterinary service in the Texas Hill Country are its distinctive features and highlights. These qualities are consistently noted by clients and reflect the hospital's dedication to high-quality care, compassionate service, and a client-centered approach. The notable highlights of their practice are:
- Specialized Emergency Focus: The hospital is dedicated to emergency services, ensuring its team and facilities are always prepared for urgent and critical cases.
- Advanced Medical Procedures: Their ability to perform complex services such as orthopedic surgery and transfusion therapy shows a high level of expertise and state-of-the-art medical capability.
- Compassionate and Attentive Staff: The team is praised for its ability to remain calm and attentive during a busy time, providing regular updates and compassionate care to both pets and their owners.
- Expert Veterinarians: The vets are consistently described as knowledgeable and kind, taking the time to explain treatment options and provide the best possible care.
- Support for Toxin Cases: Going "above and beyond" by waiting on hold with poison control for a client's pet demonstrates an exceptional level of dedication.
- Flexible Payment Options: Accepting credit cards, debit cards, and NFC mobile payments provides crucial convenience during an unexpected emergency.
For emergencies, you can contact Hill Country Animal Emergency Hospital at any time using the following information: Address: 826 Johns Rd, Boerne, TX 78006, USA. Phone: (830) 510-3338 or Mobile Phone: +1 830-510-3338. In a crisis, the most important thing is to get to the clinic safely, and their round-the-clock availability ensures that help is always just a phone call away.
For Texas pet owners, choosing an emergency veterinary hospital is a decision made in a moment of crisis. Hill Country Animal Emergency Hospital is an exceptional choice due to its singular focus on providing top-tier critical care. The worth of this hospital is found in the trust it builds with clients during their most stressful moments, as evidenced by multiple reviewers who "would absolutely bring pets back here if needed." The clinic's staff is not only medically skilled in complex procedures like orthopedic and soft tissue surgeries but also deeply compassionate, taking the time to provide updates and support. The willingness to go the extra mile, such as waiting on hold for two hours with poison control, is a testament to their dedication to patient well-being. For a pet owner in the Texas Hill Country, knowing that a facility with high-quality emergency services, a knowledgeable staff, and a truly caring team is available is an invaluable comfort that makes Hill Country Animal Emergency Hospital a highly recommended and trusted resource for any veterinary emergency.
Hill Country Animal Emergency Hospital Services
Emergency Veterinarian Service
- Pet Orthopedic Procedures
- Pet Soft Tissue
- Pet Toxicity Treatment
- Pet Transfusion Therapy
- Emergency Pet Surgery
- Pet Oxygen Therapy
Hill Country Animal Emergency Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
Hill Country Animal Emergency Hospital Photos










Hill Country Animal Emergency Hospital Location
Hill Country Animal Emergency Hospital
826 Johns Rd, Boerne, TX 78006, USA
Hill Country Animal Emergency Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1We had a fantastic experience here from start to finish after our cat caught his tail in a closing door. Everyone we interacted with made the experience pleasant and much less stressful. They did had several other emergencies before our arrival and a few more that were coming in at the same time we did. Despite our wait to see the vet the staff was still attentive and provided updates as much as possible during a busy time. Dr. Mosley was very kind and knowledgeable. He explained several treatment options we had to ensure our fellas tail. I would absolutely bring my pets back here if needed. I highly recommend coming here if you’re looking for high quality emergency services for your pets.
July 30 · Jennifer FinckeWe had a fantastic experience here from start to finish. Everyone we interacted with made the experience much less stressful. Despite several other emergencies coming in around the same time we did, they still tried to be attentive as possible while we waited. They went above and beyond for us waiting on hold with poison control for 2 hours. When we finally saw the vet, she was so kind and clearly knowledgeable. I would absolutely bring my pets back here. I highly recommend coming here if you’re looking for high quality emergency services. If I could give them 10 stars, I would.
June 14 · Kasey MeyerI can’t say enough good things about Dr. Dielman and his staff. My dog Malachi ate sugarless gum that has xyilitol as an ingredient. Dr. Dielman’s knowledge and proactive treatment literally saved my boys’s life. The care and love he received at this facility was amazing. As for my care, I received updated text message from Dr. Dielman throughout the night. There aren’t enough words to express my gratitude for this facility. It was a long three days, but thanks to Dr. Dielman and his staff Malachi and I both made it through it
July 16 · Edith “Beth” ThompsonWe lost our 10 year old Golden Retriever last week at 1 a.m. and when I called Hill Country Animal Emergency, they confirmed that I could bring our beloved pup and they’d assist in cremating him. They were so gracious and empathetic to me from the moment I stepped inside to when I went and picked up Trevor’s paw print today, a week later. From the receptionist to everyone that I met were extremely caring and supportive. They let me have as much time as I wanted with my Trevor our Golden Retriever before they took him off to cremation. They even gave me a small piece of my dog’s hair as a memorabilia. Thank you to the entire team for your kindness, empathy and care through our grieving process. If we ever get another pet, we’ll be sure to come to you for veterinary care!
May 31 · Vikas MandaThe most impressive animal hospital I've ever experienced. The staff is compassionate and professional. I brought my senior cat in because he developed a urinary problem Friday evening (Good Friday). Dr. Zach Dielmann treated my cat. He was compassionate and caring and well versed in the urinary issues of senior cats. I cannot say enough about how every single staff person I encountered was thorough and courteous. WELL DONE HILL COUNTRY ANIMAL EMERGENCY HOSPITAL!!!
April 19 · Nancy Stuart
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