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Brothers PetsVet Near MeNew YorkNassau CountyEast MeadowVet in Newbridge RoadKevin Gross

Kevin Gross

24 Newbridge Rd, East Meadow, NY 11554, USA

3.0
Horrific experience here. We’ve been seeing Dr. Gross for a few years and took our 1 year old oriental short hair because she wasn’t eating, breathing very rapidly and acting different. He listened through the stethoscope and did some other checks and said he couldn’t find anything wrong and recommended a chest X-ray. He also said the fast breathing could just be normal for her.A few hours later we take our cat to the animal hospital because we knew there was something going on and as soon as the new vet listened through the stethoscope she was able to hear fluid in her lungs. We then did the X-ray and had the fluid drained and found out she had a heart disease.Within a week we had to put her down because the disease progressed so quickly. Before we put her down she was on two medications which we were getting from Dr. Gross. When we told him what happened, he claimed he told us to get a chest x ray at the original appointment, not believing he could have heard anything in the lungs like the second vet did. There was no empathy from him and he tried to shift all the blame on us for not doing the chest x-ray. This experience really made me question the vets qualifications as he was unable to hear the fluid in her lungs as the other vet did in a matter of seconds. Since then we have switched to a new vet for our 3 fur babies and will never return here. - Danny Jacobs
Kevin Gross Overview Intro Photos Location Reviews

Kevin Gross Introduce

For pet owners across New York, particularly those residing in East Meadow and the surrounding communities on Long Island, finding a trustworthy and competent veterinary care provider is a critical decision for the well-being of their beloved animal companions. When it comes to local veterinary services, Kevin Gross DVM is a name you might encounter. This article aims to provide an overview of his practice, including essential information for pet owners considering their options for veterinary care in the East Meadow area.

The bond between humans and their pets is a special one, and ensuring their health requires consistent, attentive medical support. From routine preventative care to addressing illnesses or changes in behavior, having a veterinarian who can accurately diagnose and compassionately treat your furry family members is paramount. This overview will cover the general aspects of a veterinary practice like that of Kevin Gross DVM, providing factual details about his location, contact information, and the typical range of services offered by a general veterinary practitioner. It's important for pet owners to be informed about all available options to make the best decision for their animals.

This article will provide details about Kevin Gross DVM, including location and accessibility, the standard services one would expect from a general veterinary practice, and how to contact the office. While direct individual reviews about specific experiences are a valuable part of a holistic decision-making process, this content will focus on factual and general informational points to help local users learn more about this veterinary care option in East Meadow, NY.

Location and Accessibility

Kevin Gross DVM is located at 24 Newbridge Rd, East Meadow, NY 11554, USA. This address places the veterinary practice on Newbridge Road, a significant thoroughfare in East Meadow, a well-established community within Nassau County, Long Island. The location ensures good visibility and relatively straightforward access for residents within East Meadow and neighboring towns.

Accessibility is a key factor for pet owners when choosing a veterinary clinic, particularly for routine appointments or when an urgent situation arises. Newbridge Road provides convenient connections to other local roads and major arteries in Nassau County, making the practice reachable for clients traveling by car. While specific parking details are not provided, general veterinary clinics typically offer on-site parking for the convenience of their clients. For those relying on public transportation, Long Island bus routes may serve Newbridge Road, potentially offering connections to the clinic. The presence of the practice on a main road in a residential area makes it a familiar landmark for local pet owners, facilitating easier trips for their beloved animals. This combination of a central local address and connectivity helps ensure that Kevin Gross DVM is an accessible option for veterinary care in the East Meadow, NY, area.

Services Offered

As a general veterinary practitioner, Kevin Gross DVM would typically offer a range of services designed to address the common health needs of companion animals, primarily dogs and cats. While specific unique or highly specialized services are not detailed in the provided information, a standard general practice usually includes:

  • Wellness Examinations: Routine check-ups, physical examinations, and general health assessments to monitor a pet's overall well-being.
  • Vaccinations: Administration of core and lifestyle-dependent vaccines to protect pets against common infectious diseases.
  • Parasite Prevention and Control: Recommendations and prescriptions for flea, tick, heartworm, and intestinal parasite prevention, as well as testing and treatment for existing parasitic infections.
  • Basic Diagnostics: This would typically involve physical examinations and potentially some in-house laboratory tests for common conditions, such as blood work (e.g., for general health panels, pre-surgical screening) or urinalysis. For more advanced diagnostics like X-rays, external referrals or in-house capabilities would vary by clinic.
  • Treatment of Common Illnesses and Injuries: Diagnosis and medication for conditions like skin infections, ear infections, gastrointestinal upset, minor wounds, and other non-critical ailments.
  • Prescription Medications: Dispensing necessary medications for various conditions.
  • Nutritional Counseling: Basic advice on appropriate diets for pets based on their age, breed, and general health.
  • Microchipping: Offering permanent identification to increase the chances of reunion if a pet becomes lost.
Features / Highlights

Based on the provided information, the features and highlights related to Kevin Gross DVM are primarily centered around the client's direct experiences, which convey significant concerns.

  • Client Longevity (Initial Trust): The review indicates that the client had been "seeing Dr. Gross for a few years," suggesting an initial period of trust and consistent patronage before the reported negative experience.
  • Recommendation for Further Diagnostics: Dr. Gross did recommend a chest X-ray for the patient. This indicates an understanding that more advanced diagnostics might be necessary to identify an underlying issue, even if he did not initially detect it during a physical examination.
  • Availability of Medications: The client obtained medications for the cat from Dr. Gross's office during the period of treatment for the heart disease, indicating a dispensing capability for common pet medications.

However, it is critical to acknowledge the significant concerns raised by the provided customer reviews, which constitute the primary highlight information available. These concerns include:

  • Perceived Diagnostic Deficiency: The primary highlight, unfortunately, is the severe discrepancy in diagnostic findings. The reviewer explicitly states that Dr. Gross was "unable to hear the fluid in her lungs" during a stethoscope examination, a condition that was immediately detected by another vet at an animal hospital. This raises significant questions about the thoroughness or accuracy of the initial examination for this specific case.
  • Lack of Empathy and Blame Shifting: A major highlight of the negative experience was the perceived lack of empathy from Dr. Gross when informed of the cat's rapid decline and subsequent diagnosis. The reviewer states he "tried to shift all the blame on us for not doing the chest x-ray" at the initial appointment, despite the reviewer's insistence that the initial advice on the rapid breathing was that it "could just be normal for her." This perceived defensive reaction and absence of compassion during a highly distressing time for the pet owner is a critical highlight of the reported experience.
  • Questioning Qualifications: The reviewer's experience led them to "question the vets qualifications" due to the inability to detect a significant medical issue (fluid in lungs due to heart disease) that was quickly identified by another practitioner.
  • Breakdown of Trust and Client Departure: The "horrific experience" ultimately led the client to switch to a new veterinary practice for all their pets, indicating a complete loss of trust and a strong recommendation against returning.
Contact Information

For individuals seeking to contact Kevin Gross DVM in East Meadow, NY, the following information is available:

Address: 24 Newbridge Rd, East Meadow, NY 11554, USA

Phone: (516) 735-8822

Mobile Phone: +1 516-735-8822

It is always advisable to call ahead to inquire about office hours, appointment availability, and to discuss your pet's specific needs before visiting. This will help ensure that the practice can accommodate your visit and provide any necessary pre-appointment instructions. For any pet health concerns, direct communication with the clinic by phone is the most appropriate first step.

Conclusion: Why this place is suitable for locals

For pet owners in the New York region, particularly those in East Meadow and surrounding Long Island communities, choosing a veterinary care provider is a profoundly personal and important decision. When considering Kevin Gross DVM, it is essential for locals to evaluate all available information to determine suitability for their cherished companions.

Based on the provided information, which includes direct customer reviews, the suitability of Kevin Gross DVM for locals comes with significant considerations. While the practice is conveniently located on a main road in East Meadow, offering accessibility for local residents, the most prominent feedback from a customer highlights a concerning experience. The review details a situation where a critical condition in a cat (fluid in lungs due to heart disease) was reportedly missed during an initial examination, and the subsequent interaction with the vet was perceived as lacking empathy and shifting blame. This type of experience can be incredibly distressing for pet owners, especially when dealing with the severe illness and eventual loss of a beloved animal.

In general, a suitable veterinary practice for locals should offer comprehensive care, clear communication, diagnostic capabilities that instill confidence, and, perhaps most importantly, a compassionate and supportive approach to both pets and their owners. While a single review does not encompass the entirety of a practice's operations, the strong negative sentiment expressed, questioning the veterinarian's qualifications in a specific diagnostic instance and citing a lack of empathy, is a significant data point that prospective clients in New York would need to weigh carefully.

For locals seeking veterinary care, a primary consideration is the ability of the practice to accurately diagnose and effectively treat conditions, coupled with a supportive environment during challenging times. The reported experience suggests potential areas where this practice may not fully meet those expectations for some pet owners, especially in urgent or complex cases. Therefore, while Kevin Gross DVM is geographically present in East Meadow, New York, and offers general veterinary services, locals should exercise due diligence, perhaps by seeking additional feedback or considering other local options, to ensure they find a veterinary partner that aligns with their expectations for comprehensive, empathetic, and reliable pet care. The decision of where to entrust a pet's health is deeply personal, and a thorough assessment of all available information is crucial.

Kevin Gross Photos

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Kevin Gross Location

Kevin Gross

24 Newbridge Rd, East Meadow, NY 11554, USA

Kevin Gross Reviews

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