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Knoll Animal Hospital ico

Knoll Animal Hospital

Animal hospital, Veterinarian ★4.0

465 Gundersen Dr, Carol Stream, IL 60188, USA

4.0
Quick summary: Great staff and good prices, service has gotten worse since the move to their new building. Would give 2.5 start if I could.I have been going to Knoll for my cat Gizmo since I brought him home over 2 years ago. Knoll was the most phenomenal vet I've ever had, and Gizmo got great care. They were prompt, never under promised their responses, and clearly communicated.However, once Knoll moved to their new bigger building, I have noticed a great decline in the quality of their service. I have had to call multiple times to get hold of anyone, and it seems like Gizmos doctor is never in or available recently. This started almost as soon as they moved to a new building. Gizmo has stage 2 kidney disease, so getting prompt care and answers is very important to me. Knoll is a great place with awesome, compassionate staff, so writing a not-so-great review is challenging and upsetting. My guess is that with a bigger building comes more business, so maybe they're understaffed? Recently, a nurse promised me a call back within 1-2 days about a question I had for the doctor, and 4 days later I had to call them and was told I needed to make an appointment. I'm disappointed, to say the least.Unfortunately, as of this moment I cannot recommend bringing your pet to Knoll. I'm sure for a checkup or a healthy pet, they are wonderful, but the service Ive received since my cats health issues became serious has been poor. - Tyler Koziol (tigermeat)
Knoll Animal Hospital Overview Intro Services Detail Photos Location Reviews

Knoll Animal Hospital Introduce

Introduction / Overview

In the bustling heart of Carol Stream, Illinois, Knoll Animal Hospital has long been a trusted name for compassionate and high-quality veterinary care. As a full-service animal hospital, it has recently embarked on a new chapter, moving into a larger, more modern facility to better serve its growing community of pet parents. This new space is designed to enhance the veterinary experience, offering a calm, clean, and spacious environment. The hospital’s philosophy is rooted in a partnership with pet owners, providing extensive educational opportunities and a wide range of services from routine check-ups and vaccinations to advanced surgical and diagnostic procedures. The staff at Knoll Animal Hospital is known for being friendly, professional, and genuinely caring, treating every pet with kindness and attention. With a commitment to client education and proactive preventative care, they aim to help pets live longer, healthier lives.

Location and Accessibility

Knoll Animal Hospital is conveniently located at 465 Gundersen Dr, Carol Stream, IL 60188, making it easily accessible for residents of Carol Stream, Glen Ellyn, and other surrounding Illinois communities. The new facility is built with a strong emphasis on client and patient comfort. Parking is a breeze, with free and on-site parking available. Accessibility is a key feature of the new building, which includes a wheelchair-accessible car park, wheelchair-accessible seating, and a wheelchair-accessible toilet. The new facility also offers gender-neutral toilets, contributing to a welcoming and inclusive environment for everyone. To ensure each pet receives the proper care and attention, appointments are recommended. A notable feature of the new location is the separation of waiting areas for dogs and cats, which a client praised for creating a calmer and quieter environment, significantly reducing stress for anxious pets and their owners.

Services Offered

Knoll Animal Hospital provides a comprehensive suite of veterinary services, addressing everything from preventative care to complex medical and surgical needs. Their team of professionals is equipped with the knowledge and technology to offer a wide range of care options, including:

  • Preventative Care: Regular check-ups, exams, and vaccinations, preventative care plans, and health screenings.
  • Diagnostics: In-house laboratory services, diagnostic testing, imaging, and digital dental radiography for early and accurate diagnosis.
  • Dentistry: Full range of dental services, from routine care to more complex procedures.
  • Grooming: Full-service grooming to help keep pets clean and healthy.
  • Surgical and Critical Care: Performing various surgeries and providing critical care for seriously ill or injured pets.
  • Nutrition and Weight Management: Providing guidance on pet nutrition and weight control.
  • Behavioral Counseling: Offering advice and solutions for pet behavioral issues.
  • Specialty Services: After-care services, palliative/hospice care, and access to animal poison control.
  • Convenience Services: Prescription refills, home delivery of medications, and house calls for certain needs.
  • Client Education: Providing educational opportunities and resources to help pet owners make informed decisions.

Features / Highlights

The recent move to a new, larger building has brought about several key features and highlights that enhance the client and patient experience at Knoll Animal Hospital. These features, along with the consistent quality of their staff, make them a notable choice in the Illinois veterinary community.

  • Spacious and Modern Facility: The new building is described as immaculate, spacious, and well-maintained, creating a pleasant and professional atmosphere for visits.
  • Separated Waiting Areas: The dedicated separate areas for dogs and cats are a significant improvement, helping to reduce anxiety for both types of animals and their owners.
  • Exceptional Staff: Clients consistently praise the staff, including the veterinary technicians like Sarah and doctors like Dr. Bethany Sakowski, for being exceptionally friendly, helpful, and thorough.
  • Focus on Education: The hospital's commitment to providing client education ensures that pet owners are active participants in their pet's health and wellness journey.
  • Comprehensive Care: From a first exam for a new pet to ongoing care for chronic conditions, the hospital offers a full range of services under one roof, providing convenience and continuity of care.
  • Personalized Experience: The hospital's goal is to treat every patient as an individual, and their caring staff makes sure to answer all questions thoroughly, as one client noted about their experience with Dr. Sakowski.
  • Membership Plans: The availability of preventative care plans and memberships helps pet owners budget for routine care and stay on top of their pet's health.

Contact Information

For more details or to schedule a visit to the new location, you can contact Knoll Animal Hospital. They recommend calling ahead to book an appointment to ensure they can provide the best service.

Address: 465 Gundersen Dr, Carol Stream, IL 60188, USA

Phone: (630) 668-1748

What is worth choosing

For pet owners in the Illinois region, choosing a veterinarian is a decision that involves trust, quality of care, and convenience. Knoll Animal Hospital offers a compelling case for being a top choice, especially with the recent improvements to its facility. While there may be some growing pains associated with a move to a bigger building, as mentioned in one review, the core strengths of the hospital remain undeniable. The staff's kindness and compassion, the cleanliness of the new facility, and the thoughtful design features like separate waiting areas for dogs and cats are all significant advantages. The positive experience of a new visitor for an annual vaccination, who was highly impressed with the professionalism and care, speaks volumes about the quality of service for routine needs. For pet owners with healthy animals or those needing preventative care, the hospital’s excellent service, caring staff, and organized new space make it a fantastic option. The hospital’s commitment to providing comprehensive care, from basic exams to advanced surgery, and its focus on client education, empowers pet parents to be proactive about their animal's health. Knoll Animal Hospital represents a commitment to evolving with the needs of its clients while maintaining a core value of providing compassionate and high-quality veterinary medicine in the Carol Stream community.

Knoll Animal Hospital Services

  • Animal Hospital

  • After care
  • Allergies & Dermatology
  • Anesthetic Monitoring
  • Animal Poison Control
  • Behavioral Counseling
  • Caring For Pets
  • Client Education
  • Critical Care
  • Dentistry
  • Diagnostic Testing
  • Digital Dental Radiography
  • Drug Prescription
  • Ear Care
  • Early Diagnosis
  • Educational Opportunities
  • Exam And Vaccinations
  • First Exam
  • Full Service Grooming
  • General Pet Health
  • Grooming
  • Health Screenings
  • Home Delivery
  • House Calls
  • Illness And Injury
  • Imaging
  • Indoor Cats Enrichment
  • Iv Catheter
  • Kitten Socialization
  • Laboratory
  • Membership Plans
  • Nursing Care
  • Nutrition & Weight Management
  • Palliative / Hospice
  • Pet Events
  • Pet First Aid
  • Prescription Refills
  • Preventative Care Plans
  • Regular Checkups
  • Routine Tests
  • Routine Visits
  • Schedule Appointments
  • Surgery
  • Vaccinations
  • Weight Control

Knoll Animal Hospital Details

  • Service options

  • On-site services
  • Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Assistive hearing loop
  • Wheelchair-accessible entrance
  • Amenities

  • Gender-neutral toilets
  • Toilet
  • Planning

  • Appointments recommended
  • Parking

  • Free parking lot
  • On-site parking

Knoll Animal Hospital Photos

Knoll Animal Hospital Picture 1Knoll Animal Hospital Picture 2Knoll Animal Hospital Picture 3Knoll Animal Hospital Picture 4Knoll Animal Hospital Picture 5Knoll Animal Hospital Picture 6Knoll Animal Hospital Picture 7Knoll Animal Hospital Picture 8Knoll Animal Hospital Picture 9Knoll Animal Hospital Picture 10

Knoll Animal Hospital Location

Knoll Animal Hospital

465 Gundersen Dr, Carol Stream, IL 60188, USA

Knoll Animal Hospital Reviews

An average rating of ★4.8 from 292 user reviews.

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