Northwoods Pet Care Center: Veterinary Care, Boarding & Grooming in Mt Pleasant, MI

Northwoods Pet Care Center Introduce

For pet owners across Michigan, finding a reliable and comprehensive care provider for our animal companions is a top priority. Our pets are cherished members of the family, and we want them to have access to the best medical care, as well as trusted services for their daily needs. Whether it's a routine check-up, a dental cleaning, or a place for them to stay while we're away, having a single, dependable location can make all the difference. In Mt Pleasant, Northwoods Pet Care Center stands as a multi-faceted facility, aiming to be a one-stop-shop for a wide array of pet services. From the moment you walk through their doors, they strive to provide a welcoming environment where both you and your pet feel comfortable. This center is more than just a veterinary clinic; it also offers grooming, boarding, and doggie daycare, making it a comprehensive resource for the local pet-owning community. Their goal is to provide a full spectrum of care under one roof, simplifying the lives of pet owners while prioritizing the well-being of their animals.

The dedication to providing holistic pet care is evident in the diverse services offered by Northwoods Pet Care Center. They understand that a pet's health is not just about medical treatment but also includes preventive care, hygiene, and social well-being. By combining veterinary services with amenities like grooming and boarding, they aim to create a seamless experience for clients. For families with busy schedules, the convenience of dropping a pet off for a check-up and a nail trim at the same time is invaluable. This integrated approach to pet care is what sets them apart, as they aim to build a long-term relationship with each pet and their family. They recognize that every pet has unique needs, and their team works to provide personalized attention, whether it's during a routine physical exam or a longer stay in their kennel. The idea is to foster a community of care where the needs of the animal are always at the forefront. Their commitment to offering a variety of services is a reflection of their deep understanding of the full lifecycle of a pet's needs, from their first puppy visit to their senior years.

Northwoods Pet Care Center is conveniently located at 2188 Independence Dr, Mt Pleasant, MI 48858. This location is easily accessible for residents of Mt Pleasant and the surrounding areas, making it a practical choice for a wide range of pet services. Recognizing the importance of accessibility for all clients, the facility is well-equipped with features designed to accommodate everyone. They have a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet, ensuring a comfortable experience for visitors with mobility challenges. The clinic also has a public toilet available for client use. The center recommends that clients schedule appointments, especially for veterinary services, to ensure that each pet receives the dedicated time and attention they need. This practice helps to minimize wait times and allows the staff to prepare for each visit, whether it's for a medical procedure, a grooming session, or to check a pet in for boarding. The location's ease of access and thoughtful amenities reflect a commitment to customer service and a desire to make the pet care experience as smooth as possible for all members of the Michigan community. The strategic placement of the facility on Independence Drive makes it a straightforward drive for anyone in the Mt Pleasant area.

The core of Northwoods Pet Care Center's services revolves around a comprehensive approach to animal health. They offer a wide range of veterinary services, from preventive care to emergency procedures, aiming to address the needs of pets at every stage of life. Their medical services are supported by a commitment to compassionate and expert care, ensuring that your pet is in capable hands. Beyond medical services, they provide a number of care options that contribute to a pet's overall well-being. These services are designed to address not only physical health but also comfort and happiness, providing a holistic solution for pet owners. The variety of services shows an understanding that pet care is a multi-faceted responsibility, and they aim to assist with every aspect of it. From the most basic needs to complex medical issues, the team is prepared to offer support and guidance.

Veterinary Care & Animal Practice: This includes general check-ups, preventive care, and addressing specific medical concerns.
Emergency & Critical Care: Handling urgent medical needs and providing prompt care during unexpected situations.
Surgical Procedures: Performing a variety of surgical interventions when required for a pet's health.
Pet Allergies: Diagnosis and management of allergies to improve a pet's quality of life.
Pet Boarding & Dog Day Care Center: Offering a safe and supervised environment for pets when owners are away.
Pet Grooming & Pet Spa: Services like custom cuts, nail trims, and ear cleansing to maintain a pet’s hygiene and appearance.
Cremation Options & Grief Services: Providing support and respectful options for pet loss.
Pet Insurance: Providing guidance on pet insurance to help clients manage the cost of care.

In addition to their medical services, Northwoods Pet Care Center offers several features and highlights that enhance the customer experience. The facility is designed to be accommodating and easy to use, with a focus on client convenience. The amenities are simple but important, making a visit to the center more comfortable for both pet and owner. While they strive for excellence in all areas, it is worth noting that some client experiences can vary, particularly with non-veterinary services. The center's reputation for medical care is strong, but like any multi-service provider, the quality of additional services can be a point of discussion. The following features represent the overall structure and services provided, allowing clients to make an informed decision based on their specific needs.

Wheelchair-accessible entrance, car park, and toilet: The facility is built to be accessible to all.
Appointments recommended: This ensures a smoother and more efficient visit, reducing wait times.
On-site toilet: A convenient amenity for visitors during their time at the center.

For those in the Mt Pleasant area interested in Northwoods Pet Care Center's services, you can reach out directly to their team. Contacting them is the best way to schedule an appointment, ask questions about their services, or get information on a specific medical or grooming need. Their staff is available by phone to assist with inquiries and help you determine the best course of action for your pet. The physical address is also provided for your convenience if you plan to visit the location. Having a clear line of communication is essential for making arrangements for your pet’s care, especially in the case of a medical emergency or for coordinating boarding stays. You can use the following details to get in touch with them.

Address: 2188 Independence Dr, Mt Pleasant, MI 48858, USA

Phone: (989) 775-3900

When considering a pet care provider in Michigan, Northwoods Pet Care Center presents a unique value proposition due to its comprehensive nature. For many families, the ability to have a single, trusted location for veterinary care, grooming, and boarding is a significant benefit, saving time and simplifying the logistics of pet ownership. Their reputation for exceptional veterinary care, as noted in a glowing review about a cat's emergency treatment, suggests a high level of medical expertise and dedication. The ability to handle emergency and critical care situations can be a literal lifesaver, and it’s a service that not all clinics provide. This makes them a strong choice for those who want peace of mind knowing they have a reliable option in a crisis. The breadth of their services, from preventive care to surgical procedures, demonstrates a commitment to a pet’s long-term health. However, as with any service provider, it is wise for clients to be clear about their expectations, particularly concerning non-medical services like boarding and grooming, and to ask questions about the protocols in place. While some clients have had positive experiences across all services, it is always recommended to discuss specific needs and concerns upfront. Ultimately, Northwoods Pet Care Center is worth choosing for its versatile and extensive range of services and its proven track record in providing high-quality medical attention for pets in the Mt Pleasant community and beyond.

Northwoods Pet Care Center Dog

Veterinarian
Animal Practice
Boarding And Grooming
Canine Health
Caring Medical
Cremation Options
Custom Cuts
Ear Cleansing
Emergency & Critical Care
Emergency Visits
Grief Services
In Home
Nail Trim
Pet Allergies
Pet Boarding
Pet Insurance
Pet Loss
Pet Spa
Preventive Care
Routine Care
Small Animal Emergency
Surgical Procedures
Veterinary Care

Northwoods Pet Care Center Details

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Amenities
Toilet

Planning
Appointments recommended

Northwoods Pet Care Center Photos

Northwoods Pet Care Center Location

Northwoods Pet Care Center

Michigan Isabella County Mount Pleasant Independence Drive

2188 Independence Dr, Mt Pleasant, MI 48858, USA

Northwoods Pet Care Center Reviews

An average rating of ★4.4 from 324 user reviews.

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★ 5★ 4★ 3★ 2★ 1

They saved my mom's cat and gave her excellent care, going above and beyond anything I've ever seen from a veterinary office. We appreciate them more than they will ever know.
July 21 · Michelle Stockard Miller
I've been bringing my pets to Northwoods Pet Care Center for over a year for veterinary care without issue, but after boarding my dogs here, I can no longer trust them with my animals.When we dropped our dogs off, we were asked if we wanted them bathed during their stay. They told us it was $47 per dog per bath, and we declined - even leaving the slot blank on the paperwork. When we returned to pick them up, they tried to charge us for bathes anyway, claiming they "had" to bathe them because the dogs had accidents in their cages. I would have understood a quick rinse if truly necessary, but not a $47 per-dog up charge we never agreed to. Another staff member even brought out paperwork with a circled "yes" and initials that my Fiancè and I never wrote - it looked forged. To make matters worse, the staff complained to us that it took 45 minutes to bathe one of our dogs, as though it was our fault, when in reality, they had left him in a caged area for 14 hours straight without letting him out, which likely caused the accident in the first place. Now they did take the charge of bathing off our bill, but we did not appreciate this charge being initiated without our consent.That was another huge issue: their "boarding" setup is not what I would call proper boarding. The dogs are locked in cages from 5:30pm to 7:45am with no bathroom breaks, no exercise, and no one checking in on them. That's 14 hours trapped in a cage overnight, which is not acceptable for any animal. They charge $37.50 per dog per night, which might seem reasonable, but for that price, I would expect at least basic care - like bathroom breaks, exercise, and supervision.When we got home, I also noticed a small gash on my dog's back leg. I called to ask what happened, and was told "nothing happened" - that it must've been from the cage. I asked if they had done any grooming other than bathing since the gash was a very straight line, and was told no. But clearly, the dogs also had their nailed trimmed, which means the staff flat-out lied to me on the phone. I appreciated the nail trimming and that my dogs were bathed but I just wanted to know what happened and why I wasn't informed. If they can't even be honest about simple grooming, how can I trust them with my pet's safety and well-being.Between the unauthorized charges, and the lack of proper care, the dishonesty, and the fact that the facility is not truly equipped to safe boarding, I will not be bringing my animals back here. It's disappointing, because I trusted them for medical care, but if a facility is willing to lie directly to a client and cut corners on care, I can't feel comfortable leaving my pets in their hands.
August 16 · Emma Beeman
This vet was great for checkups until the last checkup I took my cat to in March, where they told me I needed to get my cats tartar removed/dental cleaning. They gave me an estimate that was around $500. As a young adult/recent college graduate, that was not something I could afford. So I did not make an appointment to go forward. Last week, I called back and asked for the estimate, since I didn’t have the physical copy. On the phone, they estimated it would be $170 and I was happy because that was a more affordable price, so I went through with the procedure. Well I just left and I was charged $472. I suppose it’s on me for not asking for a physical copy of the estimate, but this establishment is not competent and does not care about your animal, only wants money from you.
May 20 · Lauren Fulk
This used to be a place I trusted — especially with Dr. Kolesar, who in the past was compassionate, thorough, and truly seemed to care. Unfortunately, that level of care has completely vanished, and my experience over the past few months has been nothing short of devastating.First, let’s talk about the front office. Whitney and Autumn are the definition of two-faced — dismissive, rude, and completely unhelpful on the phone, but as soon as you walk through the door, suddenly they’re all smiles and sunshine. It’s fake, transparent, and frankly insulting. If you care about your pet, the last thing you want is to be gaslit or brushed off by people who are supposed to be part of your animal’s care team.Now onto Dr. Kolesar. I used to sing his praises. But the way he handled my dog Finn’s condition was negligent and careless. A large, fast-growing mass in a dog’s armpit — already affecting mobility — should have immediately warranted a specialist referral. Instead, we were told it was “likely nothing” and sent home with nothing but a fine needle aspiration, a test that is not effective in identifying liposarcoma. We waited two months under false reassurance before finally taking matters into our own hands and securing a consult ourselves. The specialists were shocked we had waited so long, and the first thing they said was, “You should’ve been sent here immediately.”This delay could have compromised Finn’s quality of life, and it happened because a once-respected vet couldn’t be bothered to take our concerns seriously. It felt like Dr. Kolesar had checked out — no empathy, no urgency, and certainly no regard for how terrifying this experience has been as pet parents.The only redeeming part of this clinic is Dr. Shinsky. She’s a rare gem in that building. Her empathy is genuine, her care is evident, and she takes the time to truly listen. A few of the vet techs also stand out as kind and professional. But unfortunately, their efforts are overshadowed by the apathy and arrogance of others on staff.I wouldn’t recommend this place anymore. If your pet’s health matters to you — and I know it does — look elsewhere. Especially if you’re hoping for proactive, respectful, human care. Because you’re not going to get it here anymore.
July 14 · Easton Hamel
The staff- specifically Whitney, Erica and Autumn- are completely incompetent! They force you to pay to use an outside pharmacy for pet meds, which I agreed to and paid. Four weeks later and they continue to deny my prescriptions! I confirmed with 2 different people that I paid the fee, one of them being the office manager. Then they say I have to pay even MORE. This vet office is all about the MONEY and they don’t care about your animals! You just lost a loyal customer that spent thousands of dollars at your business all over a $22 fee- way to go! You made a mistake and instead of eating the cost to keep your customer, you chose not to. Terrible way to run a business.
April 23 · Mindy Mayra