PetWellClinic - West Hills Introduce
For pet owners across Tennessee, finding reliable and affordable veterinary care can be a challenge. PetWellClinic - West Hills, located in Knoxville, offers a unique and highly convenient solution. As a walk-in veterinary clinic, they are revolutionizing the way pet owners manage their animal’s health. This clinic is not a full-service animal hospital, but rather a specialized facility focused on preventative care, the treatment of common illnesses, and providing essential pet products. Their model is built on efficiency and affordability, making quality veterinary services accessible without the need for a traditional appointment. This approach is perfect for busy families or for those who need prompt attention for a pet’s minor ailment.
PetWellClinic - West Hills operates with a clear mission: to provide high-quality, convenient, and affordable care for your beloved animals. They believe that a pet's health shouldn't be a financial burden, and they work to maintain transparent pricing on all their services. This dedication to honesty and simplicity is a breath of fresh air for many pet owners who are tired of hidden fees and unexpected costs. The clinic’s staff, from the front desk to the veterinarians, are known for their friendly and professional demeanor, creating a welcoming and stress-free environment for both pets and their humans. They are committed to providing compassionate care and expert advice on a variety of pet health topics, from nutrition to managing chronic conditions.
The walk-in model is particularly beneficial for routine services like vaccinations or for sudden but non-critical issues like an ear infection or a skin irritation. This eliminates the need to book weeks in advance and provides peace of mind knowing you can get your pet seen quickly. While they focus on a specific range of services, their quality of care is never compromised. PetWellClinic - West Hills is an excellent resource for maintaining your pet's wellness, and they are a go-to for countless Knoxville residents who appreciate their straightforward and caring approach.
PetWellClinic - West Hills is conveniently located at 7329 Kingston Pike, Knoxville, TN 37919, USA. This prime location on a major thoroughfare makes it easily accessible for residents throughout Knoxville and the surrounding communities. The clinic is situated in a busy commercial area, offering ample parking and a simple route for navigation. For pet owners in the West Hills neighborhood and beyond, the clinic's location is a significant advantage. The facility is designed with accessibility in mind, featuring a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features ensure that all members of the community can comfortably access the care their pets need.
The clinic's walk-in model means you do not need to make an appointment. This is a key part of their accessibility and convenience. You can simply arrive during their business hours and be seen on a first-come, first-served basis. The staff is known for their prompt service, as noted in one of the client reviews, which helps to minimize waiting times and get you and your pet on your way quickly. The facility itself is clean and comfortable, providing a pleasant environment for what can sometimes be a stressful experience for pets.
PetWellClinic - West Hills specializes in providing essential veterinary services and a range of pet products. Their services are streamlined to provide efficient and focused care, making them an excellent choice for preventative and minor illness treatment. Their services include:
Vaccinations: 1 Year Rabies Vaccine, Cat Vaccines, and other routine vaccinations.
Wellness Packages: COMPLETE CAT PACKAGE (US$229.00), IDEAL CAT PACKAGE (US$109.00), TOTAL CAT PACKAGE (US$172.00), COMPLETE DOG PACKAGE (US$267.00), IDEAL DOG PACKAGE (US$137.00), and TOTAL DOG PACKAGE (US$179.00).
Illness Treatment: Treatment for common pet illnesses such as Ear Infections, Itchy Skin, and Sudden Illness.
Preventative Care and Diagnostics: Preventative Care, Blood Tests, Lab Tests, Fleas And Ticks management, and Chronic Conditions We Treat.
Other Services: Pet Ownership advice, Nail Trim, and Intensive Care services (for certain conditions).
The clear pricing structure for their packages is a major advantage for pet owners, allowing them to budget for their pet's care without any surprises. This transparency is a key part of the PetWellClinic experience.
Several key features and highlights make PetWellClinic - West Hills an attractive choice for pet owners in the Tennessee area. These aspects are what truly set them apart from traditional veterinary practices.
Affordable and Transparent Pricing: The clinic's commitment to publishing its prices upfront is a significant highlight. This transparency gives pet owners peace of mind and allows them to make informed decisions about their pet's care without financial stress. The various wellness packages offer an economical way to cover a year's worth of basic needs.
Convenient Walk-In Model: The walk-in service is a game-changer for many. It eliminates the need to schedule appointments far in advance and is perfect for unexpected, non-emergency health concerns. This model is efficient and respects the busy schedules of modern pet owners.
Focus on Preventative Care and Common Ailments: By concentrating on preventative care, vaccinations, and the treatment of common illnesses, PetWellClinic ensures they are experts in their focused field. This specialization allows them to provide efficient and effective care for the most frequent pet health needs.
Compassionate and Friendly Staff: Customer reviews consistently praise the staff for their friendliness, welcoming nature, and helpfulness. The review mentioning Dr. Kristy Hatcher and the staff highlights their compassionate care and willingness to explore different treatment options, demonstrating their dedication to patient well-being.
Clean and Comfortable Facility: A clean and well-maintained clinic environment contributes to a more pleasant experience for pets and their owners, reducing stress and promoting a sense of professionalism.
For all inquiries or to visit the clinic, you can find the contact information below:
Address: 7329 Kingston Pike, Knoxville, TN 37919, USA
Phone: (865) 375-9105
Mobile Phone: +1 865-375-9105
What makes PetWellClinic - West Hills a truly worthwhile choice is its unique and client-focused business model. It addresses a real need for convenient, transparent, and affordable veterinary care. The positive reviews from real customers provide a compelling reason to choose this clinic. The client who praised Dr. Kristy Hatcher's approach to her pug's hacking cough shows that even within their focused scope, the veterinarians are knowledgeable and willing to think outside the box to find a solution that works. This level of personalized care, even in a walk-in setting, is a significant benefit.
The review that highlights the staff's friendliness, prompt service, and the clear pricing structure perfectly encapsulates the clinic's appeal. For many pet owners, the stress of a vet visit is not just about their pet's health but also about the financial and time commitment. PetWellClinic - West Hills mitigates these concerns, making it easier and more pleasant to take care of your pet. By offering a clean, welcoming environment and a team that genuinely cares, they have built a reputation as a reliable and trusted partner for basic veterinary needs in the Knoxville community. For Tennessee residents seeking a no-nonsense, compassionate, and affordable way to manage their pet's health, this clinic is an outstanding option.
PetWellClinic - West Hills Services
Veterinarian
- 1 Year Rabies Vaccine
- Blood Tests
- COMPLETE CAT PACKAGE US$229.00
3-in-1 (FVRCP) Feline Leukemia FIV/Felv Test Fecal Test CBC/Chem/T4 Physical Exam
- COMPLETE DOG PACKAGE US$267.00
5-in-1 (DAPP) Lepto 4-way Bordetella Heartworm Test Fecal Test CBC/Chem/T4 Tick Disease Panel Physical Exam
- Cat Vaccines
- Chronic Conditions We Treat
Hypothyroidism Hyperthyroidism Cushings Diabetes Arthritis Inflammatory Bowel Disease Allergies And more!
- Ear Infections
- Fleas And Ticks
- IDEAL CAT PACKAGE US$109.00
3-in-1 (FVRCP) Physical Exam
- IDEAL DOG PACKAGE US$137.00
5-in-1 (DAPP) Lepto 4-way Bordetella Heartworm Test Physical Exam
- Illness Treatment
- Intensive Care
- Itchy Skin
- Lab Tests
- Nail Trim
- Pet Illnesses We Treat
Ear Infections Skin Allergies Itchy Skin Eye Issues Minor Cuts, Bites, and Abrasions Minor Coughs Vomiting from GI Upset Diarrhea Lethargy Not Eating Limping Mouth Issues Nasal Discharge Kennel Cough Bladder Infection Upper Respiratory Infections Ticks and Fleas Arthritis Ringworm Scabies And more!
- Pet Ownership
- Preventative Care
- Products we Use
INTERCEPTOR PLUS BRAVECTO HEARTGARD PLUS TRIFEXIS SIMPARICA REVOLUTION CREDELIO TRI-HEART PLUS
- Puppy Plan
- Sudden Illness
- TOTAL CAT PACKAGE US$172.00
3-in-1 (FVRCP) Feline Leukemia FIV/Felv Test Fecal Test Physical Exam
- TOTAL DOG PACKAGE US$179.00
5-in-1 (DAPP) Lepto 4-way Bordetella Heartworm Test Fecal Test Tick Disease Panel Physical Exam
- Veterinary Services
PetWellClinic - West Hills Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
PetWellClinic - West Hills Photos










PetWellClinic - West Hills Location
PetWellClinic - West Hills
7329 Kingston Pike, Knoxville, TN 37919, USA
PetWellClinic - West Hills Reviews
furexamrabies shotconvenientfleaheartwormfeecheckthe westwalk-in clinic
★ 5★ 4★ 3★ 2★ 1I have been using PetWellClinic for several years now…mostly to get annual vaccinations with one of the packages they offer. We arrived just AFTER 6:30 PM yesterday (Wednesday 7/23/25) to I have an Ideal Package performed on my little old lady chunk-of-a-pug, Dahli. I’m so glad that an exam was included with that because I was concerned about a hacking cough that Dahli has been having, and the medication that she had been given (from another vet) wasn’t working anymore. Dr Kristy Hatcher offered a different route which we are currently taking. Time will tell whether this helps or not. Nevertheless, both Dr Kristy and ALL of the staff at the time… Three wonderful young ladies… Were extremely friendly and helpful! I will ALWAYS recommend Pet Well Clinic to anyone who needs their pet’s basic needs taken care of, especially vaccinations, for their fur babies!❣️
July 24 · Lori BridgesI’ve had such great experiences here! The staff are always friendly and welcoming, and I really appreciate how prompt the service is. I love that their prices are published up front so there are no surprises. The facility itself is clean, comfortable, and very nice. Highly recommend…
August 28 · Donna Carolyn TateI took my puppy here out of necessity at first, he needed his shots and the wait times for a regular vet clinic were long and the hours were so incompatible with my work schedule. But after, I continued to take him here whenever I have a small issue I want looked at quickly. The staff all love him and make “going to the vet” an exciting experience for him. Now my pup is over a year old and loves when we make a trip here even if he doesn’t love getting medicine. I definitely would recommend for small more urgent needs.
March 24 · BreI appreciate the fact that we could walk in without an appointment & get affordable care for our pet. Everyone was pleasant & helpful. Ellie is doing much better today.
July 07 · Bettina LabodaEveryone was very professional. The veterinarian was very kind and patient to my nervous dog. She was also very informative and made recommendations about changing my dog’s diet, and also made suggestions about keeping her ears clean. There was no wait when I arrived. The prices are great for their vaccination packages. Would definitely recommend!
July 29 · Sandra Driscoll
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