Small Door Veterinary - Upper West Side Introduce
For pet owners in New York City, finding a veterinary practice that seamlessly blends exceptional medical expertise with a truly modern and compassionate experience can be a challenge. In the heart of Manhattan’s Upper West Side, Small Door Veterinary is redefining what it means to go to the vet. This clinic operates on a unique membership model, designed to provide a higher standard of care that is more convenient, transparent, and stress-free for both pets and their humans. Stepping into their Columbus Avenue location feels less like a traditional vet clinic and more like a welcoming, thoughtfully designed space that prioritizes comfort and well-being.
The Small Door Veterinary experience is built on the foundation of genuine care and clear communication. As attested by glowing customer reviews, the staff—from the front desk to the veterinarians—is exceptionally friendly and attentive. They are not just treating pets; they are building relationships with the entire family. The personal touch, from offering treats to both pets and their owners to taking the time to fully explain treatment plans, makes every visit feel valued and unhurried. This is a refreshing change from the "conveyor belt" model of care that can be common in many urban clinics.
This article will provide an in-depth look at what makes Small Door Veterinary a standout choice for New Yorkers. We will detail its convenient Upper West Side location, the comprehensive services it offers, and its unique features, including the membership model and 24/7 telehealth. By the end, you'll understand why so many pet parents are calling this clinic the "future of veterinary care" and are happily making it their new home for their pet's health.
Small Door Veterinary is strategically located at 667 Columbus Ave, New York, NY 10025, USA, placing it in the heart of the Upper West Side. Its location on Columbus Avenue, between West 92nd and 93rd streets, makes it easily accessible for residents throughout the neighborhood. For those who drive, paid street parking is available, which is a practical consideration in Manhattan. The clinic’s design and location are part of a larger strategy to create a welcoming and stress-free environment for pets and their owners.
Accessibility is a key priority for the clinic. The facility features a wheelchair-accessible entrance, ensuring that all clients can easily bring their pets in for care. Inside, the space is meticulously designed with the comfort of animals in mind, including a thoughtfully sectioned waiting room that helps reduce anxiety for both cats and dogs. The clinic also provides a restroom and a refreshment station for clients, reinforcing the welcoming and human-centric approach that defines the brand. The combination of a convenient location and a highly accessible, well-designed space contributes significantly to a positive and calm experience for every visit.
Small Door Veterinary offers a comprehensive range of services, going beyond basic care to provide a holistic approach to pet health. Their services are designed to meet all of a pet’s needs, from routine wellness to advanced surgical procedures.
- Wellness and Preventative Care: Wellness Exams, Vaccinations, Puppy and Kitten Care, Senior Pet Care, Parasite Prevention, Nutritional Counseling.
- Diagnostic and Imaging: Advanced Digital X-rays, Ultrasound, In-house Lab and Radiology.
- Surgical Services: Spay and Neuter, General Surgery, Soft Tissue Surgery, Dental Surgery.
- Dental Care: Teeth Cleanings, Dental Radiographs, Extractions.
- Emergency and Urgent Care: Sick Patient Exams, Urgent Care, and Emergency Services during office hours.
- Specialty Services: Pet Pharmacy, Pain Management, Pet Insurance Guidance.
The clinic’s ability to handle everything from wellness exams to complex surgeries in a single location provides immense convenience for pet owners. They are also an American Animal Hospital Association (AAHA) accredited clinic, a recognition that only about 15% of veterinary hospitals in the U.S. achieve, signifying a commitment to the highest standards of care.
Small Door Veterinary - Upper West Side has several unique features and highlights that set it apart from traditional veterinary practices.
- Membership Model: The clinic operates on a membership model that provides members with significant benefits, including a free annual exam, discounted additional exams, and priority access to same or next-day appointments. This model is designed to provide proactive, consistent care.
- 24/7 Telehealth: A crucial feature is the availability of 24/7 telehealth services. Members can chat with a qualified medical team anytime, day or night, for immediate advice. This service can save pet owners from unnecessary late-night trips to the emergency room.
- Transparent Pricing: Small Door Veterinary is committed to transparent pricing. Before any service is performed, a clear, itemized bill is displayed on a screen, so pet parents are always aware of the costs and never receive a surprise bill.
- Thoughtful and Stress-Free Design: The clinic's space is designed by animal behavior experts to be calming for pets. The waiting areas are separated for dogs and cats, and the team will even direct anxious pets straight to an exam room to reduce stress.
- Highly Attentive Staff: Reviews highlight the staff's genuine kindness and patience. They are known for taking ample time with each appointment, ensuring all questions are answered and pet owners feel empowered and informed. The clinic actively encourages pet owners to bring their animals in for "happy visits" just for a treat, helping pets build positive associations with the vet.
These features combine to create a truly modern and client-focused veterinary experience.
For those interested in Small Door Veterinary’s services, here is the essential contact information.
Address: 667 Columbus Ave, New York, NY 10025, USA
Phone: (212) 933-9044 or +1 212-933-9044
As the clinic operates by appointment, it is highly recommended to call or use their app to book your visit ahead of time.
For New York pet owners, particularly those on the Upper West Side, choosing Small Door Veterinary is about investing in a modern and superior standard of care. What is worth choosing about this clinic is the holistic and transparent approach to pet health. The membership model, while a unique concept, offers exceptional value by prioritizing access to care when it's most needed, eliminating long waits for appointments and providing round-the-clock telehealth support. The clinic’s commitment to transparency ensures there are no financial surprises, and the time the veterinarians dedicate to each patient makes pet owners feel seen and heard.
The personal experiences shared by clients, who describe their pets going from dreading vet visits to looking forward to them, are the most powerful testament to the clinic’s success. The combination of a beautiful, stress-reducing environment, a compassionate and expert medical team, and a service model built on trust and convenience makes Small Door Veterinary a truly innovative and excellent choice for any pet family. It is a place where professional expertise meets heartfelt compassion, making vet visits something to look forward to.
Small Door Veterinary - Upper West Side Details
Accessibility
- Wheelchair accessible entrance
Amenities
- Restroom
Planning
- Appointments recommended
Parking
- Paid street parking
Small Door Veterinary - Upper West Side Photos










Small Door Veterinary - Upper West Side Location
Small Door Veterinary - Upper West Side
667 Columbus Ave, New York, NY 10025, USA
Small Door Veterinary - Upper West Side Reviews
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★ 5★ 4★ 3★ 2★ 1Can I offer 10 STARS!I truly cannot say enough wonderful things about Small Door! After trying four different clinics around Manhattan, I finally found exactly what my pup and I needed. We visited their Upper West Side location, and it genuinely felt like stepping into the future of veterinary care—sleek, welcoming, and so thoughtfully designed.From the moment we walked in, we were greeted with smiles and a sense of genuine care. The front desk team was so friendly and even had treats ready for both pets and humans, making us feel immediately at home. The nurses were incredibly kind and attentive, and meeting the clinic manager left me feeling like my pet’s care was in the very best hands.And Dr. Marie—what an absolute gem! Not only did she expertly address why we were there, but she went above and beyond to talk about nutrition, calorie needs, helpful tips and tricks… She took the time to make sure I felt informed and empowered as a pet parent.What really struck me was how much everyone at Small Door truly cares. It’s so refreshing—and honestly rare—to find a clinic that loves my pet as much as I do. Pumpkin is actually excited to visit the doctor now. Finally! Thank you, Small Door, for making vet visits something we both look forward to.
July 14 · Kyle Viljoen-RileyI just want to start off with how satisfied I was with this location. They are super friendly, attentive to your pet. Everything about pricing is discussed. Your pet barely has to wait to get seen since they are super quick. The location has a little station where they have refreshments for you. The veterinarian was super kind and friendly to my dog, and patient her name is Dr.Maude Fitzmaurice. I definitely will be coming back to this veterinary clinic.
May 07 · ArlethI adopted two kittens and one of them got sick. I searched for vets near me and was so happy to find Small Door Vet on the Upper West Side! I didn't have to wait hours to see a vet. I was able to easily schedule a same day appointment. They offer Chat services so although I initially started chatting, they actually called me so I was very happy. The veterinarian was so caring as was her assistant. I was there for approximately half hour to 45 minutes and my cat Kai got the best medical attention very fast. He's already 100% good and a very happy camper! I highly recommend Small Door Veterinary! They have multiple locations in case traveling to the Upper West Side is an issue. I'm extremely happy I found them and will continue to go to them for both my kittens' care. Amazing staff and amazing care!
June 15 · Mercedes MExceptional personal care and attention, attention to details, clean and healthy environment, pleasant staff, experienced veterinarians. Pricing is fairly competitive. They have a wellcare package that covers two visits, telehealth visits, lab work, and discount medicines, that paid for itself in our first visit. Recommend UWS office.
April 17 · Rae ShakerFantastic, attentive care. Not only was the reception area kept comfortably cool, but refreshments were available and offered to us while we waiting for bloodwork to be completed. Everyone from reception to doc + aids were SO kind. They handled my skittish cat with ease and even offered treats to keep him calm. Very thorough exam, and they went out of their way to obtain our previous records from our old vet which saved us some legwork. We got follow up memos from the vet about the results of our cat's labs to explain findings within days.All in all, a very well-run vet clinic. It's rare to have such a seamless experience. Usually, vets are noisy, overstimulating, and wait times extend until past your appointment. Not the case here. We were seen promptly, we were given VERY transparent pricing on a large screen (full breakdown of costs per lab/exam) and even given alternatives (ex: for urinalysis, extraction + pricing OR home collection + pricing). We were prepped with our own home collection kit and given thorough instructions on how to use it. It even comes with gloves. They think of everything.I've been to many vets with my cat, and this is BY FAR our best yet. They've got lifelong clients in us. Absolutely amazing.
July 09 · Ashley Richardson
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