Springbrook Animal Care Center Introduce
Introduction / Overview
For pet owners across Naperville and the broader Illinois region, finding a single location that can meet all of their pet’s health, wellness, and even boarding needs is a tremendous convenience. Springbrook Animal Care Center stands out as a unique and comprehensive resource, offering a blend of veterinary services, pet boarding, and pet adoption services all under one roof. This integrated approach ensures that from the moment you welcome a new puppy or kitten into your home, through their senior years, and even when you need a safe place for them to stay while you travel, Springbrook is there to provide support. The center prides itself on being a complete pet health partner, with a team of skilled veterinarians and staff dedicated to compassionate care. This holistic model is particularly beneficial for busy families who appreciate the convenience of managing their pet's health and wellness in one trusted location. The facility is not just for dogs and cats; they also provide expert care for exotic animals and pocket pets, making it a truly inclusive option for a diverse range of pet lovers in Illinois.
Location and Accessibility
Springbrook Animal Care Center is conveniently located at 2759 Forgue Dr, Naperville, IL 60564, USA. Its position makes it easily accessible for residents of Naperville and neighboring communities, including Lisle, Aurora, and Bolingbrook. The clinic’s location is a key benefit, providing a central and easy-to-reach destination for all of its integrated services. The facility is designed with client convenience and comfort in mind, offering a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features ensure that every pet owner can navigate the center with ease, regardless of their mobility needs. The clinic operates on an appointment-only basis for most services, which helps to ensure a smooth and efficient visit, minimizing wait times and allowing the staff to provide their full attention to each patient. The welcoming environment, combined with thoughtful accessibility, makes every visit as stress-free as possible for both pets and their owners.
Services Offered
Springbrook Animal Care Center offers an extensive and diverse range of services, going far beyond what a typical veterinary clinic might provide. Their offerings are designed to cater to a pet's needs throughout their entire life. The services include:
- Veterinarian Services: A full-service animal hospital providing advanced diagnostics, blood tests, fecal tests, and comprehensive exams.
- Advanced Veterinary Surgery: Expertise in complex veterinary surgical procedures, including spay and neuter surgeries.
- Pet Boarding Service: Offering dog boarding, including options with training, to ensure your pet is well-cared for while you are away.
- Pet Grooming Services: Dog grooming and medicated baths to keep your pet looking and feeling their best.
- Veterinary Pharmacy: Both an on-site and online pharmacy, offering pet medications, pet supplies, and parasite prevention products with options for free shipping.
- Emergency Services: Providing emergency treatment and intensive care for urgent situations.
- Specialty Care: Expert care for exotic animals, pocket pets, and fish.
- Preventative Care: Services like pet spaying, vaccinations, and comprehensive preventative care plans to maintain long-term health.
- Advanced Therapies: Offering pet laser therapy for pain management and rehabilitation.
- Life Stage Care: Specialized care for puppies and kittens, as well as senior pets.
- Dental Care: Comprehensive dental care, including examinations and treatments.
- Home Services: In-home services may be available for certain needs.
Features / Highlights
Springbrook Animal Care Center's most significant highlight is its ability to offer a vast array of services in one integrated location. This is not just a clinic; it's a complete care center. One of the most praised aspects of the center is the quality of its veterinary and back-of-house staff. A review from a long-time client highlights that the veterinarians and back-of-house staff are "always lovely and caring," and the team is highly professional, with a pet owner noting, "She gave him a good check and we are waiting on blood work. The whole staff was great with him." The center's ability to accommodate urgent needs, as seen in the review where a sick dog was seen within an hour when their regular vet had no openings, is a testament to their dedication to patient care. Furthermore, the clinic’s dual pharmacy system—both on-site and online with free shipping options—is a massive convenience for pet owners, ensuring they can easily get the medications and supplies they need. Their integrated pet adoption services also provide a unique benefit to the community, helping to find loving homes for rescued animals while providing a seamless transition to a lifetime of care. These combined services, along with a team of genuinely caring professionals, make Springbrook a standout choice in the region. However, it's worth noting the feedback regarding the front desk staff in some reviews, which highlights an area for potential improvement in customer service to match the high quality of care provided by the medical team.
Contact Information
To schedule a visit or for any inquiries about services, you can contact Springbrook Animal Care Center using the following information:
- Address: 2759 Forgue Dr, Naperville, IL 60564, USA
- Phone: (630) 428-0500
- Mobile Phone: +1 630-428-0500
What is worth choosing
For Illinois pet owners, especially those in the Naperville area, Springbrook Animal Care Center is worth choosing for its unparalleled convenience and comprehensive care. The ability to access advanced veterinary services, an on-site pharmacy, and even boarding and grooming services in a single location simplifies the lives of pet owners and ensures continuity of care for their animals. The clinic’s capacity to handle emergencies and accommodate urgent appointments—as praised in a customer testimonial—provides a crucial safety net for pet health. The on-site and online pharmacy is a particularly valuable service, giving clients the flexibility to order their pet’s medications with ease. Despite some constructive feedback about the front desk staff, the overwhelming consensus is that the veterinarians and clinical team are "lovely and caring" and provide exceptional medical care. The positive impact they have on a pet's health and the peace of mind they offer to owners is undeniable. The fact that a customer was "transferring to Springbrook" after just one emergency visit speaks volumes about the quality of care. For anyone seeking a comprehensive and expert veterinary partner for their beloved pets in Illinois, Springbrook Animal Care Center provides a solution that is hard to beat.
Springbrook Animal Care Center Services
Pet boarding service
- Dog boarding with training
- Dog grooming
Veterinarian
- Exotic animals
- Advanced Diagnostics
- Advanced Veterinary Surgery
- Advanced Veterinary Surgical
- Animal Hospital
- Blood Tests
- Blood Work
- Comprehensive Dental Care
- Diagnostic Tests
- Dog Running
- Emergency Services
- Emergency Treatment
- Fecal Test
- Fish Care
- Free Shipping
- Home Services
- Intensive Care
- Laser Therapy For Dogs
- Medicated Baths
- Online Pharmacy
- Onsite Pharmacy
- Our Grooming Services
- Parasite Prevention
- Pet Laser Therapy
- Pet Medications
- Pet Rehab
- Pet Spaying
- Pet Supplies
- Pet Vaccinations
- Pocket Pets
- Preventative Care Plans
- Puppy & Kitten Care
- Senior Pet Care
- Spay And Neuter Surgeries
- Veterinary Diagnostics
- Veterinary Laser Therapy
- Veterinary Surgical Procedures
Springbrook Animal Care Center Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Springbrook Animal Care Center Photos










Springbrook Animal Care Center Location
Springbrook Animal Care Center
2759 Forgue Dr, Naperville, IL 60564, USA
Springbrook Animal Care Center Reviews
groomingquestionsdeskcheckupadoptedtechniciantrainingcheck inkennelhair
★ 5★ 4★ 3★ 2★ 1Our dog woke up sick, not eating and low energy. Our regular vet was not able see him for two weeks. Springbrook got him in within an hour. She gave him a good check and we are waiting on blood work. The whole staff was great with him. We will be transferring to Springbrook.
August 01 · Julie KaramolThis review is ONLY directed towards the front desk staff. The back of house staff and veterinarians are always lovely and caring.As a long-time client of Springbrook Animal Care Center, I'm heartbroken to write this review. Our puppy has been coming here since day one, but the quality of up front service has plummeted to an unacceptable level.The front desk staff exhibit zero interest in clients or their pets.They avoid eye contact, display consistently poor attitudes, and treat you like nothing more than a transaction number. The palpable disinterest from the staff makes every visit uncomfortable, if you hate your job that much, please find another one where you won't negatively impact pet owners during stressful, as it is, veterinary visits.The lack of warmth or basic customer service from both front staff is astounding. We only continue coming here out of convenience since switching vets mid-care is challenging, but that's literally the only reason.To management: Your front staff's attitudes are destroying your practice's reputation. It's no longer an enjoyable experience to come here under any circumstance. And this isn't a one off, this is the last 6 or 7 times we've been here.
August 27 · KingI have always been very happy with every aspect of the service here for the seven years now that I have been bringing my dogs to SACC. Dr Timmons and Dr Chestnut have both done surgery on two of my dogs and more recently we have seen Dr Crossan and just this week met Dr Howard, who were both also wonderful. The front office staff have always been very accommodating and always managed to get us in for an emergency visits and the vet techs are very thorough and considerate as well.
March 12 · Mark KieselburgOur puppy, Benny, gets very anxious when going to the vet. Dr. Manika helped him feel at ease by sitting on the floor with him so she was at his level. She also took the time to explain all the issues that brought us in for the visit.
June 28 · Mark SpitzerDr. Dado was exceptional! She showed my old dog the most love and care and i could really tell she was knowledgeable about treating my pet. She went over all of my options and allowed me to make the decision i felt was in the best interest of my dog. I will definitely be back to see Dr Dado! Her technician alyssa was also so friendly and informative of everything she was doing. Could not have had a better experience with the staff.
July 14 · Tori Lewis
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