UrgentVet Introduce
For pet owners across the Des Moines metro and wider Iowa region, the anxiety that comes with a sudden pet illness or injury, especially after your regular veterinarian's office has closed, is a familiar and stressful feeling. The UrgentVet clinic in West Des Moines steps in to fill this critical gap, offering dedicated, professional care for cats and dogs when they need immediate attention for non-life-threatening conditions—a true lifeline for the community.
Operating as an Urgent Care Center and Emergency Veterinarian Service, UrgentVet is positioned perfectly between the primary care veterinarian and the 24-hour emergency hospital. They specialize in treating conditions that require same-day attention but are not severe enough to warrant the specialized equipment and higher costs of a major emergency center. This model ensures pets receive timely relief for issues like vomiting, diarrhea, minor wounds, and sudden illnesses that cannot wait until the next business day. By providing care for these issues after hours, on weekends, and during holidays, UrgentVet ensures that Iowa pet families have a reliable, local option for their furry companions’ unexpected health concerns.
A major distinguishing factor of this clinic is its commitment to Fear-Free Certified Veterinary Services. The staff is specially trained, and the facility is designed to minimize stress and anxiety for pets and their owners. This approach makes a significant difference, especially when a pet is already feeling unwell or is anxious about a new environment. Furthermore, their goal is to provide **affordable veterinary services**, often costing up to 40% less than a full-scale veterinary emergency room for similar non-critical issues. With a high percentage of patients discharged back home after treatment, UrgentVet is a trusted choice for immediate, compassionate, and effective urgent pet care.
The UrgentVet facility is conveniently located in West Des Moines, offering easy access for residents across the central Iowa region. The clinic is situated at:
5045 Bentley Dr Suite 160, West Des Moines, IA 50265, USA.
The location benefits from excellent accessibility features, designed to make a stressful visit as smooth as possible for all pet parents:
- On-site parking: Ample space is available, including a dedicated Free parking lot and Free parking garage, eliminating the worry of finding parking during an urgent situation.
- Accessibility features: The facility is accommodating, featuring a Wheelchair accessible restroom and Wheelchair accessible seating in the waiting areas.
- Inclusive amenities: The clinic strives to be welcoming to all members of the Iowa community, including being designated as LGBTQ+ friendly and a Transgender safespace, with a Gender-neutral restroom available.
Crucially, UrgentVet is an After-Hours Urgent Care for Pets. Their extended and non-traditional operating hours are specifically designed to be available when primary veterinarians are typically closed. They are open seven days a week, 365 days a year, providing care in the evenings, on weekends, and during all major holidays, serving as a reliable partner for after-hours pet care.
The primary focus of UrgentVet is the immediate diagnosis and treatment of Non-Life Threatening Emergency Care for cats and dogs. Their comprehensive services allow them to manage a wide range of sudden illnesses and minor injuries:
- Illness Treatment: Treating common but urgent issues like Vomiting, Diarrhea, Coughing, Sneezing, Skin Allergies (rashes, hot spots), Urinary Tract Problems (straining or blood), Fever, and Not Eating or Drinking.
- Injury and Wound Care: Handling Minor Wounds & Injuries, Cuts & Scrapes, Abscesses, Limping, Mild Lameness, Toenail Injuries, and Post-Op Incisions that require immediate attention. They also provide Dog X-Ray and Advanced Diagnostic Services like digital radiography and in-house lab work to quickly assess conditions.
- Urgent Pet Diagnostics: Utilizing Dog X-Ray and other diagnostic tools, the team can quickly assess pet health for issues such as trouble walking, fracture assessments, or the ingestion of mild toxins/poisons.
- Pet Discomfort and Ailments: Addressing issues like Ear Infections (head shaking, discharge), Anal Glands (scooting, licking), Hives & Facial Swelling, Back Pain, and basic Pain Management.
- Client Convenience: Offering both Walk-In Veterinary Services and the ability to schedule an arrival time with Online Appointment Booking or Online Check-In for Veterinary Visits to minimize wait times.
- Compassionate Services: The clinic offers sensitive services such as End of Life Care and Euthanasia in a private comfort room setting.
- After-Hours Consultations: Providing Same-day After-hours Pet Care and treatment, with communication and medical records being seamlessly transferred back to the pet's regular veterinarian the following day.
UrgentVet is distinguished by a patient-centric model that prioritizes comfort and affordability during unexpected medical events.
- Fear-Free Certified Environment: The facility features Fear-Free Certified Staff and a design that includes dog- and cat-specific exam rooms, dedicated spaces for large and small dogs, and Private Exam Rooms to reduce stress and anxiety for pets and their owners.
- After-Hours Availability: Open 365 days a year, including nights, weekends, and holidays (typically from late afternoon into the late evening and all day on weekends), ensuring care is available when most primary clinics are closed.
- Affordable Alternative to the ER: The clinic is known for being an Affordable Vet option, with costs for non-critical cases potentially much lower than a 24-hour veterinary emergency hospital. They provide Upfront Treatment Plan Pricing.
- Efficient Care Model: Offering both walk-ins and Online Check-In to save your spot, minimizing the time a sick or injured pet has to wait. Their focus on urgent but non-critical cases ensures a streamlined process.
- Advanced Onsite Diagnostics: Equipped with tools for Advanced Diagnostic Services, including digital X-ray and in-house lab capabilities, allowing for prompt diagnosis and immediate care planning.
- Inclusivity and Comfort: The clinic is proud to be an LGBTQ+ friendly and inclusive space, providing a comfortable and welcoming atmosphere for all pet owners in the Des Moines area.
For pet owners needing immediate care outside of regular business hours, the West Des Moines location can be reached at:
- Address: 5045 Bentley Dr Suite 160, West Des Moines, IA 50265, USA
- Phone: (515) 215-9696
- Mobile Phone: +1 515-215-9696
For pet parents in Iowa, choosing UrgentVet in West Des Moines is a wise decision for several reasons. The most compelling factor is its dedicated role as an After-Hours Urgent Care for Cats and Dogs. When a beloved pet starts vomiting at 7 PM on a Saturday or develops a concerning rash on a holiday, the option for immediate, specialized care without the significant expense and overwhelming atmosphere of a full-scale 24/7 emergency room is invaluable. UrgentVet provides the peace of mind that comes from knowing a pet can be seen the same day.
The clinic’s commitment to a Fear-Free experience also makes it an outstanding choice. This focus on minimizing stress—through calming environments, specialized training, and separate exam rooms for dogs and cats—improves the experience for the pet, the owner, and the veterinary staff, leading to better outcomes. Furthermore, the transparent, Affordable Veterinary Services, which accept various payments including Credit cards, Debit cards, Checks, and CareCredit, help alleviate the financial burden that often accompanies unexpected health crises. UrgentVet serves a vital purpose in the Iowa veterinary landscape, offering immediate, compassionate, and focused care for non-critical, urgent needs.
UrgentVet Services
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- Immediate Care
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- Online Appointment Booking
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UrgentVet Details
- Service options
- Onsite services
- Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Assistive hearing loop
- Amenities
- Gender-neutral restroom
- Restroom
- Crowd
- LGBTQ+ friendly
- Transgender safespace
- Payments
- Checks
- Credit cards
- Debit cards
- Credit cards
- Parking
- Free parking garage
- Free parking lot
- On-site parking
UrgentVet Photos










UrgentVet Location
UrgentVet
5045 Bentley Dr Suite 160, West Des Moines, IA 50265, USA
UrgentVet Reviews
costbabyurgent caresymptomswalkedquestionsvet techholidayexamcompassion
★ 5★ 4★ 3★ 2★ 1- I wasn’t sure what was wrong with my boy, so I took him in to Urgent Vet. They immediately saw us and Katie, the tech, was extremely kind and honest with me. She eased my concerns and made me feel so much better. The Vet was also extremely nice and gave me her honest opinion instead of just saying we needed to do things to do them. He is much better the next day (even though what he got into was a mystery) and i would go there again if i have to! Thanks so much guys! 🩷 Ollie and Sophia August 16 · Sophia Dunahoo
- Everyone was super attentive and caring for my big boy while we were there. The facility was very clean and very neat. They made me feel like they really cared about my dog. July 12 · Cody Grubbs
- Place was sooo friendly. They were so busy. Anytime someone walked in the door they made sure that they’d talk to them. As I was sitting in the lobby, they were coming to check on my dog and asking symptoms in the lobby, even while they had all their rooms filled. Place was super clean and had snacks coffee. They had a dog room in the back that had peanut butter and treats and a dog bed. The peanut butter definitely helped my beagle while we were waiting. Only two things I didn’t like was how long of a wait but with the how friendly the staff was that made up for it And the cost, but Doesn’t everything cost a lot these days?Very nice place to go if your vet isn’t available August 19 · Jessica Edwards
- They were able to get us in same day, everyone was very friendly and they were upfront and honest. The facility was also very nice and we were greeted and taken to a private room to wait in which made it more comfortable for me and my dog. Would highly recommend going here. August 21 · Winsome Hays
- We were super impressed with UrgentVet! It seems like our pup always is sickest after regular vet hours or during the weekend. We brought him in around 9:00 PM once his sickness started getting worse. We were ableto walk right into UrgentVet and we loved how easy it was - especially with no reception area, our pup often gets anxious in said situations, and being welcomed right into a smaller room. The whole place was incredibly clean as well. Our tech was incredibly kind, communicative through every step, and thorough in hearing our concerns. Our Dr. was also fantastic - she praised our efforts in watching our pup’s health and managementof his sensitive stomach, which is the best feeling as a pet parent. They were both incredibly kind and comforting to our pup the entire time - even sitting on the floor, which is a corgi’s favorite thing as a lowrider! We also very much appreciated the ability to have a say in our treatment options. We left feeling relieved with a thorough diagnosis and plan to help our guy feel better while also not feeling overwhelmed with the cost of care especially for how well we were treated! It meant so much to be able to have an after hour option and not have to worry throughout the night and until we could get an appointment at our regular vet. Would highlyrecommend UrgentVet and thank you to our Dr. and tech! July 22 · Emma Koehler
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