Banfield Pet Hospital Introduce
For pet owners in the Des Moines area, including Clive, West Des Moines, and nearby Iowa communities, **Banfield Pet Hospital** serves as a convenient and comprehensive source of **Veterinarian** services. Located inside the local PetSmart, the Clive location is an established **Animal hospital** dedicated to supporting the health and happiness of pets through every life stage. The core philosophy of Banfield centers on preventive care, aiming to catch and treat potential health issues early, long before they become serious or expensive.
The hospital provides a full spectrum of essential services for both **dogs and cats**, delivered by a team of veterinarians and veterinary technicians who are committed to compassionate and individualized care. Dr. Stickler, a frequently mentioned veterinarian, exemplifies the staff's dedication, earning praise from clients for her understanding, kindness, and empathy—qualities that extend not just to the pets but also to the owners during their visits.
One of the major draws for local pet parents is Banfield’s flagship program, the **Optimum Wellness Plan® (OWP)**. This budget-friendly, subscription-based approach packages routine services, such as **Comprehensive exams** and **Vaccinations**, to help make proactive **Veterinary Care** more affordable and predictable throughout the year. The Clive team is committed to working with clients to establish a personalized treatment plan for their "Best Friend Forever" (BFF), ensuring they receive the best possible care tailored to their individual needs.
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The **Banfield Pet Hospital** in Clive, IA, is strategically located within the PetSmart store on University Avenue, near the intersection of University Ave and NW 114th St, which makes it easily accessible from I-35/I-80. Its exact address is: **11101 University Ave B, Clive, IA 50325, USA**. This retail location offers high convenience for pet owners handling shopping and medical appointments in one trip.
To ensure a smooth visit, clients should note that an **Appointment is required** or **Appointments recommended** for most services, although the hospital does offer convenient features for ease of access:
- **Wheelchair accessible parking lot** provides convenient access for all visitors.
- The location's presence within the PetSmart complex offers easy to find parking and a familiar shopping environment.
- Banfield strives to be **LGBTQ+ friendly**, ensuring a welcoming atmosphere for all members of the Central Iowa community.
The hospital is known for offering extensive availability, including weekend hours, which is a significant convenience for working Iowa families who find it challenging to schedule during traditional weekday business hours.
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The Clive **Animal hospital** provides an extensive list of services focused on maintaining long-term health, as well as addressing immediate health concerns. Their core offerings are designed around proactive health management, supported by comprehensive diagnostic and treatment capabilities.
- **Preventive & Wellness Care:**- **Vaccinations** and boosters to protect against infectious diseases.
- **Comprehensive exams** (wellness exams) to establish health baselines and monitor overall well-being.
- **Parasite control** and year-round prevention for fleas, ticks, and heartworms.
- **Microchipping** for permanent identification and reunification of lost pets.
- **Nutrition advice** and customized dietary plans.
 
- **Surgical and Dental Services:**- **General surgery** including routine procedures like **Spays and neuters** (also known as "fixing").
- **General dentistry** services, including dental cleanings and necessary surgical extractions.
- Safe anesthetic protocols with careful monitoring during all surgical and dental procedures.
 
- **Diagnostic and Treatment Services:**- Advanced imaging with **Digital radiography** (X-rays) and **Ultrasonography** for in-depth evaluations of internal organs.
- Diagnosis and treatment for specific issues like **Gastrointestinal illness diagnosis and treatment**.
- Specialized care for **Coat and skin care treatment**, addressing allergies and dermatological issues.
 
- **Support Services:**- **Behavior advice** and consultations to address behavioral challenges.
- **End of life care** options, offered with compassion and support for families.
- **Medical grooming** for pets with special needs or mobility challenges, where available.
- Convenient pharmacy options for prescription fulfillment and ongoing medication management.
 
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The Banfield Pet Hospital model, particularly at the Clive location, provides several standout features that benefit Iowa pet owners prioritizing consistent, accessible, and high-quality **Veterinary Care**.
- **Optimum Wellness Plans® (OWP):** This is the hospital's central feature, offering affordable, year-long packages of essential preventive care services for a manageable monthly fee. OWPs include unlimited office visits, core vaccinations, and diagnostic testing, promoting a proactive approach to pet health and making costs predictable.
- **Unlimited Office Visits:** Included in the OWP, this key benefit allows owners to bring their pet in for check-ups or concerns as often as needed without incurring a consultation fee, encouraging pet parents to address issues early.
- **Extended and Weekend Availability:** The hospital's weekend hours provide crucial flexibility, acknowledged by customer reviews, making it significantly easier for those with busy weekday schedules to maintain their pet's annual **Vaccinations** and **Comprehensive exams**.
- **24/7 Pet Chat™ Access:** OWP members often have access to this feature, which allows them to connect with veterinary professionals anytime for immediate advice and peace of mind outside of clinic hours.
- **High-Tech Diagnostics:** The availability of both **Digital radiography** and **Ultrasonography** on-site demonstrates a commitment to modern diagnostic capabilities, allowing the veterinary team to quickly and accurately assess internal conditions.
- **Compassionate Staff:** The staff, including doctors like the highly praised Dr. Stickler, are frequently commended for their friendliness, knowledge, and ability to handle pets gently, especially those, like small dogs or nervous cats, who may require extra patience and kindness during their visit.
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Appointments are recommended to ensure your pet is seen promptly for routine visits and to discuss enrollment in an **Optimum Wellness Plan**.
- **Address:** 11101 University Ave B, Clive, IA 50325, USA (Located inside PetSmart)
- **Phone (Main):** (515) 457-1381
- **Phone (Mobile/Alternative):** +1 515-457-1381
- **Planning Note:** **Appointment required** for scheduled services, and online booking is available, providing added convenience.
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For Iowa residents looking for a reliable, comprehensive, and budget-conscious veterinary solution, **Banfield Pet Hospital** in Clive presents a compelling option, particularly due to its focus on proactive **Preventive Care**. The greatest value proposition lies in the **Optimum Wellness Plan®**. This package moves the relationship away from reactive, expensive crisis management to predictable, affordable annual wellness. By covering essential services like two **Comprehensive exams** and all core **Vaccinations**, the OWP encourages pet owners to maintain a consistent health schedule.
The convenience of its location within a major pet supply retailer, its flexible hours that include weekends, and its use of modern diagnostic technology (**Digital radiography** and **Ultrasonography**) all contribute to a highly accessible healthcare environment. While some customers note longer wait times for non-emergency visits, the universal praise for the staff's professionalism, friendliness, and caring approach, as seen in the high regard for veterinarians like Dr. Stickler, confirms that the quality of care and empathetic connection remains a central strength. For the busy, budget-aware Iowa pet parent prioritizing long-term health management, Banfield provides a structured, full-service approach that is hard to match.
Banfield Pet Hospital Services
- Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
- Accessibility
- Wheelchair accessible parking lot
- Crowd
- LGBTQ+ friendly
- Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
11101 University Ave B, Clive, IA 50325, USA
Banfield Pet Hospital Reviews
planpricecheck upquestionsbabycompassionatewellnesspolitefeesubscription
★ 5★ 4★ 3★ 2★ 1- PROS- I love how easy it is to book an appointment online. I love they are available on the weekends. Staff is friendly and helpful. Vet was caring and took her time to examine my pups.CONS- My biggest area for feedback is how long the appointment took. I had 2 pups, scheduled on different days, and each appointment took over an hour and a half. These visits were for annual vaccinations. I highly recommend changing the procedure so the pet parents aren’t required to sit there for so long.Outside of that, I was happy with the care received and I felt the prices were comparable to other clinics August 17 · Sharon Sanchez
- Dr. Stickler is a great vet. She is very good with my cat Beorn. She has all the qualities you want in a vet. Understand, kindness and empathy not just for your furbaby but for the owner too. August 23 · Cecil Swanson
- I don't know if it was because I don't have a lot of money or what but they pretty much told me to put my dog down because he has heart failure. The right meds could have helped him out. People with heart failure can get rid of theirs by heart meds or at least control it so it doesn't get worse. I was sitting on the floor bawling with my dog and not one word out of the 3 that were there. They didn't talk to my dog or act like they gave a crap that he was there and I felt the same. They were not friendly like my dog and I were a major inconvenience for them. Took them almost 10 minutes to get to the back door and we were standing there waiting in the blizzard. I will never recommend them and I will make sure all my pet friends know how they treated me and my dog. If I could rate a 0 I would definitely. March 06 · Angie Dostal
- My dog Baxter had swallowed a whole foam golf ball Monday night. We immediately took him to Iowa veterinary specialist in Des Moines where they tried to induce vomiting (ball did not come up) and took X-rays to confirm ball with there. Was told to take him home for the night and recommended surgery to remove the ball. I called Baxters regular vet and they were booked a month out. Along with 5-6 other vet offices. I called Banfield and explained the situation… they told me to bring him in right away and they could fit him in for surgery, even tho we are not normal patients there nor have they ever seen/meet Baxter. We met with Dr.Aislinn Ophoff to go over the surgery and she was FANTASTIC!!! Answered all my questions and came out multiple times to see if I had any other questions before surgery. Everything went well in surgery and the whole team was keeping me informed and showing me pictures of Baxter post op helping reassure me that he was doing great. I hands down would recommend this hospital to anyone in need. I can’t express how grateful I am for being able to get Baxter in and taken care of.Special thank you to the team at Banfield from Baxter and Chase!!! March 05 · Chase Bemisdarfer
- The staff here is so kind and compassionate! They have cared for my senior dog, as well as my cats, for several years. My dog was recently diagnosed with cancer and Dr. Garlock was so kind to me at the appointment. She discussed our options clearly, while being mindful of my mindset at that point. Dr. Stickler provided care for my girl, and preformed the euthanasia when the time came. She was so sweet and compassionate. It helped us so much as we said our goodbyes. Dr. Marietta is our routine care provider and she was always a fantastic vet! Her kindness is exceptional and we have always been grateful! My son brings his pets here for care and he has only good things to say about his experiences! The techs and other support staff are always patient and compassionate and they are always willing to take the time to make sure we understand everything and all of our questions are answered before we leave. February 28 · Christina M Snyder
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