Urban Pet Hospital And Resort Introduce
Welcome to the comprehensive world of pet care right here in Urbandale, Iowa. As a local pet owner in the Des Moines metro area, you understand the importance of having a trusted, reliable, and full-service facility for your furry family members. Urban Pet Hospital and Resort stands out as a unique, locally-owned “one-stop-shop” designed to meet virtually every need of your dog or cat, offering a blend of exceptional medical care and luxury resort amenities. This facility is more than just a typical vet's office or pet store; it is a center of excellence built on the vision of experienced veterinary professionals.
While the name includes “Pet Store,” Urban Pet Hospital and Resort offers a much broader range of services than a retail outlet. It seamlessly integrates a **full-service veterinary hospital** with a dedicated **Pet Resort** for boarding and daycare, comprehensive **grooming services**, and a conveniently available **Pet Shop** and online pharmacy for essential supplies and prescribed medications. This integrated approach ensures that from routine checkups and preventative medicine to specialized surgery and therapeutic weight loss, all aspects of your pet's health, wellness, and comfort are managed under one experienced roof. For Iowans seeking quality, compassionate, and expert care without the inconvenience of visiting multiple locations, this Urbandale establishment offers a truly streamlined solution for animal needs.
The physical address for Urban Pet Hospital and Resort is:
3601 104th St, Urbandale, IA 50322, USA
For clients who require special accommodations, accessibility is a priority. The resort offers:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Key services provided include:
- **Veterinary Care and Medicine:** Full medical services from routine annual checkups and vaccinations to complex procedures. This includes medicine, diagnostics, and surgery.
- **Pet Boarding and Resort Services:** Offering standard and luxury pet resort accommodations with amenities like TV, individual playtimes, and professional supervision for both dogs and cats.
- **Pet Grooming Service:** Professional grooming services, available by appointment, to keep your pets healthy, clean, and comfortable.
- **Doggy Daycare:** Professional day care services with both indoor and outdoor play areas to promote socialization and confidence while accommodating busy owner schedules.
- **Diagnostics and Laboratory Testing:** State-of-the-art diagnostics, including digital radiology and ultrasound, as well as in-house bloodwork and urinalysis.
- **Surgical Procedures:** Comprehensive surgical care ranging from routine neutering/spaying to specialized soft tissue, orthopedic, and eye surgeries, including tumor removal.
- **Preventative Medicine and Wellness:** Emphasis on preventative care, including dental care and hygiene, flea and tick prevention, and therapeutic services like low-level laser therapy and a weight loss program.
- **Pet Shop and Pharmacy:** A convenient pet shop offering a wide range of pet products and an online pharmacy for easy refill and access to prescribed medicine and specialized diets.
- **Specialized Therapies:** Advanced treatments such as acupuncture and water therapy.
- **End-of-Life Services:** Compassionate euthanasia and cremation services.
The highlights that set this facility apart include:
- **Experienced and Trustworthy Veterinarians:** The facility is led by highly experienced veterinarians, including founders who bring a wealth of diverse knowledge in small, large, and exotic animal care, ensuring expert diagnosis and treatment.
- **Full-Spectrum Care Model:** It is a true “one-stop-shop” for medical care, pet supplies, boarding, and grooming, saving local Iowans time and simplifying pet management.
- **Focus on Luxury and Comfort:** The resort accommodations include luxury suites with TVs, highlighting a commitment to the comfort and emotional well-being of boarded pets.
- **Commitment to Community:** The hospital actively supports community animal rescue programs through spay/neuter initiatives and other necessary veterinary support.
- **Independent and Locally-Owned:** Unlike many corporate chains, Urban Pet Hospital and Resort is an independently and locally-owned establishment, which often translates to more personalized and client-focused care.
- **Urgent and Comprehensive Medical Care:** Protocols are in place to manage urgent care situations, and the facility is equipped to handle complex medical issues, specialized surgeries, and alternative treatments.
**Address:** 3601 104th St, Urbandale, IA 50322, USA
**Phone for Appointments and Inquiries:** (515) 727-0607
**Mobile Phone:** +1 515-727-0607
Note: For after-hours emergencies, clients are typically directed to a local emergency veterinary service, which the staff can advise upon inquiry.
First and foremost, the **caliber of medical expertise** is noteworthy. The presence of doctors who are both compassionate and proactive, as highlighted by local reviews, provides immense peace of mind. Knowing your pet's veterinarian is thorough, explains every step, and is trusted completely with long-term preventative health is the foundation of quality pet ownership. Their focus on blending experience with state-of-the-art technology, such as digital radiology and in-house diagnostics, ensures fast, accurate, and high-quality medical attention is consistently available.
Beyond the medical wing, the true value lies in the **unbeatable convenience of the integrated services**. As a busy Iowan, the ability to drop off your dog for daycare, get their grooming done, consult with the vet about a minor health concern, and pick up their prescribed medication or special diet—all in one place—is a major advantage. This unique 'hospital and resort' model is a time-saver and stress-reducer, particularly for multi-pet households or those with complex health or boarding needs. The availability of luxury boarding suites means your pet's vacation can be as comfortable and safe as your own, with the added security of veterinary staff on-site to administer medications or address any sudden medical issues. This integrated care is especially crucial, as it avoids the miscommunication and delay that can occur when services are spread across different businesses.
Finally, the fact that this is a **locally-owned, non-corporate facility** resonates deeply within the Iowa community. This means that decisions are often made with the local community and client relationships as the priority, rather than distant corporate mandates. This commitment to client satisfaction, affordability, and the well-being of all animals, evidenced by their community outreach efforts with local animal rescue leagues, makes Urban Pet Hospital and Resort a valued and ethical partner in your pet's life.
In conclusion, if you are an Iowa pet owner seeking the highest standard of care, combined with unparalleled convenience and a dedicated local touch, Urban Pet Hospital and Resort in Urbandale represents an exceptional and comprehensive choice for your beloved companion. It is a full ecosystem of health, happiness, and premium support for your pet.
Urban Pet Hospital And Resort Services
- Veterinarian
- After Hours Emergencies
- Alternative Medicine
- Animal Rescue
- Annually Checkups
- Behavior Analysis
- Boarding & Day Care
- Boarding Facilities
- Cats
- Comprehensive Care
- Dental Care And Hygiene
- Diagnosis And Treatment
- Diagnostics & Lab Testing
- Digital Radiology
- Dog & Cat Daycare
- Doggy Daycare
- Dogs
- Eye Surgery
- Flea And Ticks
- Full Medical Services
- Hip Dysplasia
- Low Level Laser Therapy
- Luxury Pet Resort
- Medical Facility
- Medical Treatments
- Medicine Diagnostic
- Medicine Surgery
- Neutering / Spaying
- Patient Care
- Pet Boarding
- Pet Day Care
- Pet Grooming Service
- Pet Medical Services
- Prescribing Medicine
- Preventative Medicine
- Preventive Tests
- Surgical Procedures
- Therapeutic Services
- Therapy & Weight Loss
- Treatment Of Illness
- Tumor Removal
- Veterinary Care
- Weight Loss Program
Urban Pet Hospital And Resort Details
- Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Amenities
- Restroom
- Planning
- Appointments recommended
Urban Pet Hospital And Resort Photos










Urban Pet Hospital And Resort Location
Urban Pet Hospital And Resort
3601 104th St, Urbandale, IA 50322, USA
Urban Pet Hospital And Resort Reviews
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★ 5★ 4★ 3★ 2★ 1- I've been going to this clinic for a few years. The service has gone downhill a bit over the last year or so, but haven't had a strong reason to go elsewhere. The people are nice and my cat and dog receive good medical care. I was unexpectedly hospitalized for a few days and they were able to board my dog without notice. I'm very appreciative of that; however, when I picked her up, her eyes were really gunky and she smelled strongly of mold. I hadn't used them for boarding and probably won't again unless absolutely necessary. June 06 · Lisa M
- We've been taking our pets to Urban Pet Hospital for years and couldn't be happier!Dr. Keysha is absolutely amazing! She is thorough, compassionate, and always takes time to explain everything. She genuinely cares about her patients and has been proactive in catching health issues early. Her follow-up care goes above and beyond. We trust her completely with our fur babies!Dr. Regmi brings years of experience and knowledge to the practice. His calm demeanor and diagnostic skills have been invaluable.The entire staff is professional and caring, and the facility is clean with convenient boarding and grooming services too. Highly recommend Urban Pet Hospital to anyone looking for quality veterinary care in the metro area! August 19 · Alex O'Neill
- I've been coming to this vet for about the past year. Dr. Keysha has been responsive and genuinely caring about my concerns. We have been trying to figure out my cats health issues, she has taken and encouraged unscheduled calls to see if medicine has been effective and to give follow up steps. She has made me feel less alone while also being clear. She is always ready to answer questions during the vet visit and even outside of that and she is the main reason I keep coming back. August 08 · Tayler G
- DO NOT use this facility!!I normally don’t write reviews like this, but as a responsible pet owner who prioritizes my animal’s safety, I feel this needs to be said.We specifically told the vet that our dog CANNOT be kenneled in a metal cage due to severe separation anxiety. Despite that clear instruction, he was kenneled either before and/or after his water therapy session. Even worse, he somehow managed to chew through his leash, which had been clipped to the kennel. (Indicating he was left unsupervised long enough he could do this). This is a retractable leash, and having it clipped to the cage created a serious safety hazard. This situation could have ended far worse, and it’s deeply concerning that this kind of oversight happened.When I called to express my concerns, yes-the vet did offer an apology & explained we all human. But beyond that? Nothing. No real accountability, no real solution offered, and the seriousness of the issue was completely dismissed. Our very valid concern, that our dog’s life could be at risk, was brushed off like it wasn’t a big deal.On top of that, no one could be bothered to send a quick text to let us know he was finished, as we’d asked. The attitude was passive, and the blame just got passed around.This wasn’t just a miscommunication-it was a clear failure to follow instructions and to prioritize an animal’s well-being. We expected better, and unfortunately, we won’t be returning! June 23 · Jessica Dreyer
- We have a *difficult* dog, he’s 10 years old and *protective* of the house making it hard to find someone who can take care of him when we’re out of town. We are so grateful Urban Pet Resort has been everything but difficult! They make it easy to schedule boarding via text message and just about everything is done online if you prefer. Urban Pet Hospital and Resort has always been able to accommodate us/him with every little request, including a time he needed a surgery that they were able to get him in same-day for that our previous vet was trying to schedule a month out. Unfortunately he needed a follow up surgery but Dr. Regmi worked with us and our budget to come to the best solution. I can’t thank the staff there enough for everything they’ve done for us and our Herbie. October 17 · Katie Brobst
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