Village Veterinary Hospital Introduce
For pet families throughout the Johnston, Iowa, and Des Moines metropolitan area, finding a veterinary partner that offers both high-quality medical expertise and genuine, compassionate care is paramount. **Village Veterinary Hospital**, located right here in Johnston, stands as a full-service animal hospital dedicated to the health and well-being of companion animals, including dogs, cats, and even unique **exotic animals**. The hospital's mission is to provide quality veterinary care throughout the life of your pet, recognizing the special role your furry, scaled, or feathered friend plays in your family. They are committed to being your partner in your pet’s healthcare journey, from the first "new pet visit" through their golden years.
The hospital is known for its modern and inviting facility, which combines state-of-the-art diagnostic and surgical capabilities with a focus on delivering excellent customer service. This approach is rooted in the staff's dedication to open communication and individualized attention, ensuring pet owners feel comfortable and informed about every step of their animal’s care plan. While a local clinic's staff interactions can sometimes have off days—as evidenced by one piece of isolated feedback—the overarching majority of clients praise the staff and doctors for being exceptionally kind, knowledgeable, and trustworthy, noting a clear absence of pressure regarding treatments or products. This commitment to trust and professionalism is what makes them a fixture in the local veterinary community.
Village Veterinary Hospital is conveniently situated for residents across Johnston and the surrounding communities, including Urbandale and Des Moines, making routine visits and urgent needs easily manageable.
The hospital's location is: **5305 Merle Hay Rd, Johnston, IA 50131, USA**.
The facility is designed to be fully welcoming to all members of the community. Accessibility features ensure a smooth visit for everyone:
- **Wheelchair accessible entrance** is provided for ease of access into the building.
- **Wheelchair accessible parking lot** makes arrival and departure stress-free.
- **Wheelchair accessible restroom** is available within the hospital amenities.
- The hospital also features a **gender-neutral restroom**, emphasizing a welcoming environment for all clients.
To maintain efficient service and ensure every pet receives the time and attention they deserve, **appointments are recommended**. The hospital operates with convenient hours from Monday to Friday, 7:30 AM to 6:00 PM, and on Saturdays from 7:30 AM to 1:00 PM. The availability of Saturday hours is particularly helpful for busy Iowa families.
As a full-service veterinary and animal hospital, Village Veterinary Hospital offers a comprehensive range of medical, surgical, and supportive services for pets, including specialized care for exotic animals. They prioritize preventive medicine as the foundation for a long and healthy life.
The extensive list of services provided includes:
- **Preventive Care and Wellness:** Routine **Physical Exams**, **New Pet Visits**, **Puppy & Kitten Care**, **Senior Pet Care**, a full suite of necessary vaccinations (including **Rabies Vaccines** and **Parvovirus Vaccines**), and **Microchip Identification (Pet Chip/Pet Microchipping)**.
- **Advanced Diagnostics and Imaging:** Utilizing modern technology like **Diagnostic Imaging**, **Radiology Digital X-Rays**, **Cat Xray**, **Dog Xray**, **Pet Digital Radiology**, **Pet Ultrasound**, and an **On-Site Laboratory** for immediate results on various disease care and dog care diagnostics.
- **Comprehensive Pet Dentistry:** Focused on maintaining excellent **Dental Health** and preventing **Dental Disease**. Services include **Oral Hygiene**, **Routine Dental Care**, **Dog Teeth Cleaning**, **Digital Dental Radiology**, **Tooth Extraction**, and **Dental Surgery** as needed.
- **Medical and Surgical Procedures:** Offering a wide range of **Surgical Procedures** including routine **Spay & Neuter**, **Soft Tissue Surgery**, and advanced procedures like **Laser Surgery**. They also provide **Heartworm Prevention And Treatment**, and care for various illnesses and injuries.
- **Specialized Services:** Including **Pet Allergy & Dermatology** diagnosis (**Dermatology Diagnose**), **Pet Ophthalmology** services (**Eye Exams**, **Glaucoma Exam**, **Corneal Ulcers**, and **Glaucoma Management**), and **Laser Therapy For Dogs (Pet Laser Therapy)** for pain and healing.
- **Behavior and Nutrition:** Dedicated support with **Pet Behavior Counseling**, addressing general **Behavioral Issue**s, and providing **Pet Behaviorists** for more complex **Behavior Modification** and **Obedience Training** advice. They also offer counsel on **Pet Nutrition**.
- **Pet Boarding Services:** Secure and comfortable **Boarding For Cats And Dogs**, available for both short and extended stays, ensuring your pets are cared for while you are away. They also offer **Other pet boarding** for specialty animals.
- **Urgent and End-of-Life Care:** Available for **Emergency Care During Office Hours (Emergency Pet Care/Emergency Veterinary Care)**, as well as providing compassionate **End Of Life Pet Care** and crucial **Pet Loss Support (Pet Grief Support)**.
Village Veterinary Hospital distinguishes itself in the highly competitive Des Moines area with several key features that benefit Iowa pet owners looking for comprehensive and reliable care.
- **Exotic Animal Expertise:** A notable highlight is their ability to treat **Exotic animals**, which is a specialized service not offered by all general veterinary practices in the region, making them a crucial resource for owners of non-traditional pets.
- **Full-Spectrum Medical Technology:** The hospital’s investment in modern, high-quality facilities allows for a higher standard of care, including **Digital Dental Radiology** and **Laser Therapy**, which translates to faster, more accurate diagnoses and less invasive treatments.
- **Holistic Approach to Wellness:** They emphasize more than just treatment; they offer **Holistic Treatment** consultations and a focus on both physical and behavioral health through **Behavior Consultations** and advice on **Pet Behavioral Problems**, ensuring the pet is healthy in body and mind.
- **Convenient Pharmacy and Products:** For ease of client service, they maintain an **In-House Pet Pharmacy** and offer a range of **Pet Medication** and products. This includes quick access to **Pet Prescription Refills (Medication Refill)** and essential **Parasite Preventatives** like **Flea & Tick Preventatives**.
- **Trusted Long-Term Relationships:** The positive sentiment shared by many clients highlights the staff's professionalism, knowledge, and kindness. Customers appreciate that the doctors are perceived as honest, knowledgeable, and not "pushy," building trust over long periods of time.
To arrange a visit for a physical evaluation, inquire about their specialized services for your exotic pet, or book dog or cat boarding, the Village Veterinary Hospital team is ready to assist.
**Address:** 5305 Merle Hay Rd, Johnston, IA 50131, USA
**Phone:** (515) 278-5531
**Mobile Phone:** +1 515-278-5531
Their operating hours are Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 7:30 AM to 1:00 PM.
For Iowa pet owners seeking a veterinary clinic that provides a comprehensive and compassionate experience, Village Veterinary Hospital in Johnston is an excellent choice. What makes them particularly worth choosing is the combination of their extensive service offerings—covering everything from routine **Puppy & Kitten Care** to sophisticated **Soft Tissue Surgery** and care for **Exotic animals**—with a clearly established commitment to client education and trust.
The veterinary staff excels at providing **Individualized Care**, taking the time to explain treatment options and ensuring your pet is comfortable, whether they are undergoing a **Cat Exam** or a complex dental procedure. Their dedicated services, such as on-site **Pet Boarding** and a focus on both physical ailments like **Hip Dysplasia** and behavioral issues, cement their role as a truly full-service partner. For families in the Des Moines area who prioritize high standards of care, convenience, and a team that genuinely cares, Village Veterinary Hospital offers a modern, reliable, and compassionate environment for all your pet's needs.
Village Veterinary Hospital Services
Veterinarian
- Exotic animals
- A Physical Evaluation
- Behavior Consultations
- Behavior Modification
- Behavioral Issue
- Boarding For Cats And Dogs
- Canine Influenza
- Care For Kittens
- Cat Exam
- Cat Xray
- Compassionate Care
- Corneal Ulcers
- Dental Disease
- Dental Health
- Dental Surgery
- Dermatology Diagnose
- Diagnostic Imaging
- Digital Dental Radiology
- Disease Care
- Dog Care Diagnostics
- Dog Exam
- Dog Healthy
- Dog Microchipping
- Dog Teeth Cleaning
- Dog Xray
- Dogs Pet
- Emergency Care During Office Hours
- Emergency Pet Care
- Emergency Vet
- Emergency Veterinary Care
- End Of Life Pet Care
- Eye Exams
- Flea & Tick Preventatives
- Glaucoma Exam
- Glaucoma Management
- Heartworm Disease
- Heartworm In Dogs
- Heartworm Infection
- Heartworm Prevention And Treatment
- Heartworm Tested
- Hip Dysplasia
- Holistic Treatment
- Illness & Injury
- In-House Pet Pharmacy
- Individualized Care
- Laser Surgery
- Laser Therapy For Dogs
- Medical And Surgical
- Medical Care
- Medication Refill
- Microchip Identification
- Microchipping
- New Pet Visit
- Obedience Training
- On-Site Laboratory
- Oral Hygiene
- Parasite Preventatives
- Parvovirus Vaccines
- Pet Allergy & Dermatology
- Pet Behavior Counseling
- Pet Behavioral Problems
- Pet Behaviorists
- Pet Boarding
- Pet Chip
- Pet Dental Care
- Pet Dentists
- Pet Digital Radiology
- Pet Grief Support
- Pet Health Certificates
- Pet Insurance
- Pet Laser Therapy
- Pet Loss Support
- Pet Medication
- Pet Microchipping
- Pet Nutrition
- Pet Ophthalmology
- Pet Prescription Refills
- Pet Prescriptions
- Pet Recovery
- Pet Tooth
- Pet Ultrasound
- Pharmacy & Pet Products
- Physical Exam
- Prescription Refills
- Preventive Care For Dogs
- Preventive Dental Care
- Puppy & Kitten Care
- Rabies Vaccines
- Radiology Digital X-Rays
- Routine Dental Care
- Senior Pet Care
- Soft Tissue Surgery
- Spay & Neuter
- Surgery Surgery
- Surgical Procedures
- Tooth Extraction
Pet Boarding Service
- Cat boarding
- Dog boarding
- Other pet boarding
Village Veterinary Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Restroom
Planning
- Appointments recommended
Village Veterinary Hospital Photos










Village Veterinary Hospital Location
Village Veterinary Hospital
5305 Merle Hay Rd, Johnston, IA 50131, USA
Village Veterinary Hospital Reviews
pricesbabiesquestionsconvenientfurcompassionatetestdiscountvaccinationscommunication
★ 5★ 4★ 3★ 2★ 1NOT EVEN ONE STAR!!!!Today we found Jamie to be rude, impatient and as condescending as they come! I have been coming here for 30+ years and have never been so disappointed or greeted with such an air of 'you are wasting my time and you are dumb' by the know-it-all who snarkily says 'you'll have to come back tomorrow' and 'I won't be here'. Yay for that.I called this morning to report blood in the urine of my dog, Cheyenne says sure bring her in this afternoon. When we arrive Jamie is at the front desk and boldly asks me if I got a pee sample....uhm no, then she rudely states they cannot do anything without a sample AND I'll have to bring her back it's too late now... WTH, Ok why didn't someone tell me or even call me?!?! I called at 9am made appt for 3:40pm, plenty of time to call me with details! Jamie spoke to me like I was the utmost of stupid.Dr. Hoffman: Please let this chick know she isn't the vet and train her in customer service if she stays employed there. Guaranteed to lose clients. You need to see how staff treat her clients on her day off. I think I've paid way too much $$$ in services here to receive that type of interaction. :)
August 06 · Jerri HottVillage Veterinary Hospital has been the first vet office where I actually trust the staff. Everyone is so kind and knowledgable and I don't feel like they are ever trying to push anything on us. We just had one of cats have a dental cleaning there and they did such a good job taking care of our cat.
January 11 · Grace HartWe love Village Veterinary Hospital so much! Everyone is so kind and friendly, and work to get us in as soon as possible. They're very patient and sweet to our problem child doggo and we couldn't appreciate it more!
December 12 · Callie ClineOur pups love going there and we love the care that they give them!
April 26 · Tonya WilliamsThe staff is super, they do a great job and are very patient with our German shorthaired pointer.
June 14 · Darryl Marin
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