Pet Story NY Introduce
For pet owners throughout New York, especially those residing in Nassau County and the broader Long Island region, finding a comprehensive and compassionate pet care provider can be a challenge. Pet Story NY, conveniently located in Mineola, New York, distinguishes itself as a true one-stop shop for a wide array of pet needs. More than just a retail store, Pet Story NY offers a unique blend of essential services, including professional grooming, reliable daycare, and comfortable boarding, alongside a carefully curated selection of high-quality pet products. This article will provide New York residents with an in-depth look into what makes Pet Story NY an exceptional choice, covering its accessible location, the extensive services it offers, its standout features, and all the crucial contact information you’ll need to connect with them.
Pet Story NY prides itself on fostering a deep bond between pets and their owners by providing top-tier care and products. Their philosophy centers on treating every pet like family, ensuring they receive special attention and a loving environment whether they're in for a quick groom or an extended stay. Customer testimonials consistently praise the staff's professionalism, kindness, and genuine affection for animals. This commitment to compassionate care is evident across all their offerings, from the meticulous grooming services that tackle even the most stubborn mats, to the attentive supervision provided in their daycare and boarding facilities. For New Yorkers juggling busy schedules, having a trustworthy local establishment that can handle diverse pet needs under one roof offers unparalleled convenience and peace of mind. Pet Story NY is designed to be that reliable partner in your pet’s well-being journey.
Pet Story NY boasts a highly convenient and accessible location at 107 Jericho Tpke, Mineola, NY 11501, USA. For New York residents, particularly those in Nassau County and the surrounding Long Island areas, this address is ideal. Jericho Turnpike (Route 25) is a major arterial road that runs across Long Island, making the store exceptionally easy to find and reach from numerous directions. Whether you're coming from nearby Garden City, Westbury, Hicksville, or even further into Nassau County, navigating to Pet Story NY is straightforward.
The strategic placement of Pet Story NY on such a prominent thoroughfare ensures excellent visibility and direct access. Its location in Mineola, a central village in Nassau County, means it's well-connected by local roads and is just a short drive from major parkways, including the Northern State Parkway and Meadowbrook State Parkway. This connectivity is a significant advantage for pet owners who might be traveling from various parts of Long Island for specialized grooming services or reliable boarding. The presence in a bustling commercial area also suggests ample parking availability, which is crucial when dropping off or picking up pets, or when stocking up on pet supplies. For New Yorkers prioritizing ease of access and convenience for their pet care needs, Pet Story NY's location on Jericho Turnpike makes it an incredibly practical and reliable choice.
Services Offered
- Professional Pet Grooming: Pet Story NY offers comprehensive grooming services for both dogs and cats. This includes full-service grooms with shampooing, conditioning, blow-drying, nail trimming and filing, ear care, and full haircuts. They are particularly noted for their ability to handle matted fur, a common issue for many breeds like Golden Retrievers, and for their expertise in cat grooming, which can be difficult to find. They also offer mini-grooming and bath & basic services.
- Doggy Daycare: For busy pet parents, Pet Story NY provides doggy daycare services where dogs can socialize, play, and receive supervised attention in a safe environment. This helps alleviate boredom, loneliness, and provides essential exercise. Daycare services require proof of vaccinations, behavioral assessment, and registration.
- Pet Boarding (Doggy Hotel): When owners travel, Pet Story NY offers professional and comfortable boarding facilities for dogs. Pets enjoy spacious, private rooms for sleeping, and ample play time with other dogs throughout the day. Boarding also requires proof of vaccinations and a behavioral assessment.
- Wide Range of Pet Supplies: The store features a diverse selection of high-quality pet products, including pet beds, toys, carriers, outfits, food bowls, and a variety of treats. This makes it a convenient one-stop shop for essential pet items.
- Quality Pet Food Sales: They sell a range of high-quality pet food brands, offering options for different dietary needs and preferences. They have been known to offer bonus items like trial cans of cat food with purchases.
- Special Offers and Discounts: Pet Story NY frequently offers promotions and discounts, sometimes up to 50% off, which can be found at the register, providing value to their customers.
Features / Highlights
- Highly Qualified and Compassionate Staff: The most frequently praised highlight is the exceptional team, from front desk associates like Daemon to groomers like Olivia, who are described as professional, incredibly friendly, sweet, and caring. They genuinely treat pets like family.
- Expert Grooming for All Breeds (including cats): Pet Story NY stands out for its proficiency in grooming all dog breeds, and notably, for being one of the few places in Nassau County with qualified cat groomers. They excel at dematting and ensuring pets return looking adorable and well-cared for.
- Comprehensive Pet Care Hub: The combination of grooming, daycare, boarding, and retail pet supplies under one roof makes Pet Story NY an incredibly convenient "one-stop shop" for New York pet owners, simplifying their pet care routine.
- Clean, Neat, and Well-Organized Facility: The physical environment of the store receives high praise for its cleanliness, neatness, and perfect organization, contributing to a positive and reassuring experience for pet owners.
- Excellent Communication and Updates: The staff are commended for keeping owners updated throughout their pet's visit and promptly calling as soon as the pet is ready, usually within a reasonable timeframe of about two and a half hours for grooming.
- Thoughtful Customer Gestures: Small, caring touches, such as sending pets home with a cute ribbon/bandana, smelling great, and occasionally providing bonus items like free food samples, create a memorable and appreciated customer experience.
- Convenient Hours and Easy Appointments: Being open seven days a week with convenient hours and generally easy appointment booking makes it highly accessible for busy New Yorkers.
- Value for Money: While not the cheapest, customers consistently state that the value derived from the quality of service and peace of mind is "absolutely worth it," especially when considering pets as family members.
Contact Information
For those in New York interested in utilizing the services or visiting Pet Story NY in Mineola, here is their contact information:
Address: 107 Jericho Tpke, Mineola, NY 11501, USA
Phone: (516) 490-4110
Mobile Phone: +1 516-490-4110
Website: PetStoryOnline.com (mentioned in a review, indicating online presence for more information)
It is always recommended to call ahead for appointments, especially for grooming and boarding, to ensure availability and discuss specific needs for your pet.
Conclusion: Why Pet Story NY is Suitable for Locals
For pet owners throughout New York, particularly those residing in Mineola, Nassau County, and the broader Long Island area, Pet Story NY stands out as an exceptionally suitable and highly recommended destination for all their pet care needs. Its prime location on Jericho Turnpike ensures excellent accessibility, a crucial factor for busy New Yorkers seeking convenience. What truly makes Pet Story NY ideal for locals, however, is its comprehensive suite of services combined with an unparalleled level of compassionate and professional care. The ability to access expert grooming, reliable daycare, and comfortable boarding, alongside a wide range of quality pet supplies, all under one roof, simplifies pet care management significantly.
The consistent praise from customers regarding the staff's kindness, knowledge, and genuine affection for animals creates a welcoming and trustworthy environment that fosters immense peace of mind. Knowing that your pet is treated like family, receiving personalized attention and meticulous care during grooming or while in daycare/boarding, is invaluable. Furthermore, the store's cleanliness, organization, convenient hours, and transparent communication contribute to a stress-free experience. While quality service may come with a price, the collective testimonials confirm that the value and peace of mind provided by Pet Story NY are absolutely worth the investment. For any New Yorker seeking a reliable, professional, and truly caring partner in their pet's well-being journey, Pet Story NY in Mineola is an outstanding local choice that prioritizes the happiness and health of every animal it serves.
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Pet Story NY Reviews
This place is exceptional! I own a Golden retriever and she's notorious for matted fur. She usually gets these knots behind the ears and under her tail. The groomers there are all super qualified to remove them. Thank you for the quality service each and every time I bring my dog! She appreciates it too!
Jun 29, 2025 · George DallasIt’s not easy to find a good cat groomer in Nassau County, so I’m really glad I found Pet Story in Mineola. I used to go to Petco, but that groomer moved to Florida. Another groomer I tried later switched to dogs only. Luckily, this place was recommended by an associate at my vet’s office - and I’ve been coming here ever since. Pet Story is a wonderful place. The staff are incredibly friendly, sweet, and caring. They treat your pet like family and give them special attention throughout the grooming process. From the front desk associate, Daemon, to the groomer, Olivia, everyone is professional and compassionate. I love how they keep you updated during the visit and call you as soon as your pet is ready - usually within about two and a half hours. My cat always comes back looking adorable, wearing a cute ribbon or bandana, smelling great, and clearly well cared for. The store is very clean, neat, and well-organized. Everything is in perfect order. In addition to grooming, Pet Story also offers daycare and boarding services, making it a convenient one-stop shop for pet care. And of course, they sell a wide range of high-quality pet products - beds, toys, carriers, outfits, bowls, treats, and more. They also have a website, PetStoryOnline.com, where you can find out more about their services. Today after grooming, we even left with a little bonus - five cans of cat food for my pets to try. I really appreciated that thoughtful treat. It’s the small, caring gestures like this that make a big difference.While prices aren’t the cheapest, the value you get - both in service and in peace of mind - is absolutely worth it. Our pets are like our children, and they deserve the best care.They’re open seven days a week with convenient hours. It’s usually easy to get an appointment - just call ahead. And when you walk in, don’t forget to check the register for special offers and discounts, often up to 50% off. I highly recommend Pet Story and proudly give them a five-star rating!
Jun 16, 2025 · Luda PI absolutely love Pet Story NY in Mineola!!! My experience from start to finish was impeccable. I’m not even kidding. You walk in and this place does not smell like any pet store I have ever been to—it smells so fresh, and the displays are beautiful. They have an array of special treats that I’ve never had the pleasure of seeing until today, and the staff was very accommodating, welcoming, and super friendly.We went to get a groom today thanks to all the reviews that rave about them, and let me just say—thank God they live up to their reputation. We had Hazel do Mia’s groom today and her attention to detail was next level. She left no question unturned, helped me fill out the form step by step, and truly made me feel comfortable leaving Mia in her care. She even made sure to ask about any sensitivities, preferences, or special instructions, which made me feel like Mia wasn’t just another appointment—they really cared.When I picked Mia up, she looked like a million bucks! I’ve been to many groomers before and they never made Mia look this adorable. And the pink polka dot bow was the most adorable touch of class I could have ever imagined. Just the little details made this visit so special. Hazel nailed the cut we discussed, and Mia was happy, not stressed at all. It was obvious she was handled with love. I’ll absolutely be coming back—and if you’re looking for a groomer who actually listens and delivers, I’m sure all of them are perfect, but Hazel is definitely one of the greatest groomers. I am so happy with my experience and highly recommend Pet Story NY in Mineola. It is a gem!
May 04, 2025 · Linette EspinalI have been coming here for over a year and I can say, I always have an amazing experience with the staff, the interaction between then and my pets. They are always very polite, knowledgeable and helpful. Always willing to go the extra mile. They always ask, if I need help with my purchases or loading my pets to the car!I'd give you 10 stars if it were posible!!!
Mar 07, 2025 · linda gerenaMy 9 month old puppy got groomed here and they did a great job and called to let me know what time she would be done so I could pick her up right on time! The store is also great and they are very helpful with any recommendations you need as well! Excited to have found them!
Mar 18, 2025 · Shaylee Brown
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