VCA Old Town Animal Hospital

For pet owners living in or around Alexandria, Virginia, finding a veterinary practice that offers comprehensive, compassionate, and expert care is a top priority. A beloved pet is more than just an animal; they are a member of the family, deserving of the highest quality of medical attention. VCA Old Town Animal Hospital has been serving the Northern Virginia community as a trusted veterinary clinic and animal hospital for many years. As part of the larger VCA network, this location benefits from a wide range of resources and expertise, while maintaining a local, personal feel. They are equipped to handle everything from routine wellness exams and preventative care to complex medical issues, surgeries, and even pet boarding. The hospital’s philosophy is centered on providing personalized pet care that considers the unique needs of each animal and its owner. Their approach is holistic, combining traditional Western medicine with alternative therapies like acupuncture and Chinese herbal medicine. This commitment to a broad spectrum of care, from primary services to specialty treatments, makes them a go-to resource for a diverse range of pet health needs in the Virginia region. Whether you have a new kitten, a senior dog, or even an exotic animal, the team at VCA Old Town Animal Hospital is ready to provide the professional and empathetic care that your pet deserves.

VCA Old Town Animal Hospital is conveniently located at 425 N Henry St, Alexandria, VA 22314, USA. This central location places it within the historic and vibrant Old Town neighborhood, making it easily accessible for residents of Alexandria and surrounding communities. For those driving, the hospital provides a wheelchair-accessible parking lot, which adds a layer of convenience and ease, especially for pet owners with mobility challenges or those handling an anxious pet. The hospital’s on-site services mean that you can bring your pet to a single location for a wide array of treatments and procedures. Appointments are recommended to ensure that the staff is prepared for your arrival and can provide dedicated time for your pet's needs. The facility is a full-service animal hospital, and its strategic location in a well-trafficked area of Alexandria ensures that quality veterinary care is never far away. The ease of access, combined with a commitment to accommodating all visitors, makes VCA Old Town Animal Hospital a practical and reliable choice for pet owners in the Virginia region.

As a full-service animal hospital, VCA Old Town Animal Hospital provides an extensive list of veterinary services for a variety of pets, including dogs, cats, and exotic animals. Their offerings range from foundational primary care to highly specialized treatments. Below is a detailed list of the services they provide:

• Primary Care & Wellness: Includes routine physical/wellness exams, pet vaccinations, and microchipping.
• Preventative Medicine: Provides flea & tick prevention, heartworm prevention medications, and pet parasite treatment.
• Diagnostic & Imaging: On-site pet laboratory services, diagnostic imaging, and internal medicine to diagnose and treat a wide range of conditions.
• Specialty & Advanced Care: Offers specialized services such as pet cancer care, oncology, radiation oncology, and wound care. They also provide treatment for a variety of issues including arthritis & pain, urinary care, and skin and ear care.
• Alternative & Integrative Medicine: Includes unique services like acupuncture, Chinese herbal medicine, and cold laser therapy for pain management and other conditions.
• Surgical Services: The hospital performs various pet surgeries, including spay & neuter procedures.
• Emergency & Urgent Care: Available for pet emergencies and critical care needs.
• Boarding & Grooming: Offers dog boarding services, as well as grooming and dental care.
• Other Health & Wellness Services: Provides pet nutritional counseling, therapeutic diets, behavior support, pet counseling, and physical rehabilitation. The hospital also offers a pharmacy for medication and prescription refills.

VCA Old Town Animal Hospital offers several key features and highlights that set it apart. A major strength highlighted in a customer review is the staff's professionalism and compassion. The front desk staff, techs, and vets are consistently described as kind, professional, and attentive. One client specifically named Becca and Avery at the front desk and praised them for being welcoming and efficient. The same client also highlighted Dr. Madera and Dr. Lacoste for going "above and beyond" in providing excellent care. This positive feedback on the team-wide effort, from the first point of contact to the vet, is a significant highlight. The hospital also stands out for its calm and professional atmosphere, which helps reduce anxiety for both pets and their owners. As a reviewer noted, their dog is always relaxed when they come in, which is a testament to the staff’s gentle and respectful approach to animals. Another key highlight is the hospital’s ability to provide a comprehensive range of services under one roof. They offer advanced care like oncology and acupuncture, as well as routine services like boarding and grooming. This wide scope of practice makes them a convenient "one-stop shop" for many pet owners. The hospital also demonstrated exceptional compassion when a client's dog was attacked, providing them with a private waiting space away from crowds. This type of thoughtful, personalized care is a powerful feature of the hospital's service. The hospital's accreditation by the American Animal Hospital Association (AAHA) is also a highlight, as it signifies a commitment to meeting rigorous standards of veterinary care.

VCA Old Town Animal Hospital is located at 425 N Henry St, Alexandria, VA 22314, USA. You can contact them by phone at (703) 549-3647 or use their mobile phone number, +1 703-549-3647. As appointments are recommended, it is always best to call ahead to schedule your visit, whether it's for a routine wellness exam, a sick visit, or a consultation for a more serious issue. The availability of on-site services means you will be conducting all your pet's care in one convenient location. The clear contact information ensures that pet owners in the Virginia region can easily get in touch with the hospital's professional team. The hospital's website and online portal also offer convenient ways to manage appointments, access pet health records, and handle prescription refills, further streamlining the client experience. This combination of a physical presence and digital tools ensures that the hospital is always accessible and ready to serve the community.

When considering a veterinary care provider, pet owners in Virginia want a practice that offers not just medical expertise but also a trustworthy and compassionate experience. VCA Old Town Animal Hospital is a compelling choice for several reasons. One of the most important factors is their staff's dedication and professionalism, which is consistently praised in customer reviews. The team's ability to provide a calm and gentle environment is a significant benefit, especially for pets that are anxious about vet visits. The reviewer who brings their dogs to VCA noted that their pets are always relaxed, which speaks volumes about the staff's approach. Another key reason is the hospital's wide range of services. From general check-ups to advanced treatments like oncology and acupuncture, they can address nearly any health concern that may arise, reducing the need to visit multiple specialists. The convenience of on-site boarding and grooming services is an added bonus. However, it is also important to consider a critical piece of feedback from another customer. This review raised concerns about billing practices, a lack of transparency regarding costs, and what the customer perceived as a condescending tone from management. The reviewer felt that the hospital was more focused on revenue than on providing fair and transparent care, citing a significant markup on vaccine prices and issues with insurance claims. While a positive review highlights the staff's kindness and professionalism, this negative review underscores the importance of clear communication and financial transparency. Therefore, a pet owner might choose VCA for its extensive services and compassionate staff, but they should be proactive in discussing costs and payment options upfront to ensure a smooth and transparent experience.

VCA Old Town Animal Hospital

425 N Henry St, Alexandria, VA 22314, USA