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Brothers PetsVet Near MeTennesseeRutherford CountyMurfreesboroVet in Stones River Mall BoulevardVeterinary Emergency Group
Veterinary Emergency Group ico

Veterinary Emergency Group

Emergency veterinarian service, Animal hospital ★4.0

207 Stones River Mall Blvd B, Murfreesboro, TN 37129, USA

4.0
It’s taken some time to gather myself enough to finally write this review. I believe it’s important to speak up and at this point, I have nothing left to lose. Back in June of this year, I brought my cat, May, to VEG Murfreesboro for what I knew was a true emergency: she had swallowed fishing line, and a lot of it. At least 5-6 feet. Anyone who has owned cats or worked in veterinary medicine knows that fishing line is one of the most dangerous foreign objects a cat can ingest. I stressed this to the staff multiple times, yet my concerns did not feel like they were taken seriously. Instead of addressing the urgency of the situation, I was charged for very costly but ultimately unnecessary procedures, and May was sent home with anti-nausea and gastrointestinal aid medication, neither of which addressed the critical risk of swallowed fishing line.Within a short time, May’s condition worsened, and she tragically passed away after having to be rushed back to an ER in Franklin, TN. I am devastated, but more than that, I am frustrated that my concerns were not acted upon when there was still a chance to intervene. An emergency hospital should prioritize listening to pet owners, especially when the risk (like fishing line ingestion) is well-documented and life-threatening.I would not want another pet owner to go through what I did. I strongly urge VEG to take cases like this more seriously, to better train staff on recognizing truly emergent situations, and to put the wellbeing of the animal first rather than defaulting to unnecessary treatments that waste precious time. - LIFTWITHFRANK
Veterinary Emergency Group Overview Intro Services Detail Photos Location Reviews

Veterinary Emergency Group Introduce

In the unpredictable world of pet ownership, emergencies can happen at any time. When your beloved animal companion is in distress, knowing there is a reliable and responsive emergency veterinary service available can make all the difference. Veterinary Emergency Group (VEG) in Murfreesboro, Tennessee, is a dedicated emergency animal hospital that provides 24-hour care, every day of the week, including holidays. Founded on the mission of helping people and their pets when they need it most, VEG has built a unique model that prioritizes immediate attention and keeping pet owners by their animal's side throughout the process.

VEG is designed to revolutionize the pet emergency experience. Unlike a traditional veterinary clinic, they operate with a no-appointment-needed, walk-in model, ensuring that care begins the moment you and your pet walk through the door. This rapid response is critical during an emergency, and it’s a core component of their service philosophy. They understand that a pet emergency is a scary and stressful situation for everyone involved. To help ease this stress, they encourage pet owners to stay with their pets for the entire duration of their visit, from the initial triage to any necessary procedures or hospitalization. This "stay together" approach not only provides comfort to the pet but also empowers the owner to be an active participant in their pet's care.

The hospital's focus extends beyond just dogs and cats. They are equipped to provide emergency veterinary care for a wide variety of animals, including birds, exotic pets, and large animals. This broad scope of expertise ensures that a diverse range of pets in the Tennessee region have access to urgent medical attention, no matter their species. Their commitment to compassion and patient well-being is a cornerstone of their culture, aiming to make a difficult experience as manageable as possible for all parties involved.

Veterinary Emergency Group is conveniently located at 207 Stones River Mall Blvd B, Murfreesboro, TN 37129, USA. The clinic is situated to be easily accessible, particularly for those in urgent need of care. Its location behind the Stones River Town Centre makes it a prominent and simple-to-find destination for anyone traveling from Murfreesboro and the surrounding areas.

The facility is designed with accessibility and inclusivity in mind. The building features a wheelchair-accessible entrance, ensuring that all pet owners can bring their companions in without difficulty. A wheelchair-accessible parking lot is available right outside the hospital, providing a seamless path from your vehicle to the front door. For those who need assistance, the staff, known as "VEGgies," are ready to help bring your pet inside. Inside the hospital, you'll find wheelchair-accessible seating in the waiting areas and a wheelchair-accessible restroom. The hospital also features gender-neutral restrooms and proudly identifies as an LGBTQ+ friendly and transgender safe space, demonstrating a commitment to creating a welcoming environment for all members of the community.

The payment process is designed to be as convenient as possible during a stressful time. VEG accepts various payment methods, including major credit cards, debit cards, and NFC mobile payments.

As an emergency animal hospital, Veterinary Emergency Group offers a specialized set of services focused on urgent medical needs. Their expertise is broad, covering a wide range of animals and conditions that require immediate attention.

Services Offered:

  • 24-hour vet services: The hospital is open 24/7, every single day of the year, to ensure constant access to emergency care.
  • Emergency Vet: Providing immediate medical and surgical attention for critical injuries, sudden illnesses, and other life-threatening conditions.
  • Birds: Specialized emergency care for avian patients, addressing their unique physiological and medical needs.
  • Exotic Animals: Expertise in treating a wide variety of non-traditional pets, including reptiles, small mammals, and others.
  • Large Animals: Offering emergency services for larger animals, a crucial service for the Tennessee region with its mix of urban and rural communities.

Veterinary Emergency Group stands out for its unique approach to emergency veterinary medicine and its commitment to both the animals they treat and the people who love them.

Features / Highlights:

  • 24/7, 365-Day Availability: The most crucial feature is that VEG is always open. This provides an invaluable resource for pet owners, offering a place to go at any hour, on any day, without needing to worry about a clinic’s regular business hours.
  • Open-Door, No-Appointment-Needed Policy: This model ensures that pets in crisis receive immediate triage and care upon arrival, a major advantage in emergency situations.
  • Stay Together Philosophy: VEG’s commitment to allowing owners to stay with their pets throughout the entire visit is a unique and highly praised feature. It provides comfort and peace of mind during a traumatic event.
  • Diverse Patient Care: The ability to treat a wide range of animals, from common pets like dogs and cats to exotic animals, birds, and even large animals, highlights a specialized and comprehensive skill set.
  • Inclusivity and Accessibility: The hospital’s stated commitment to being an LGBTQ+ friendly and transgender safe space, along with its full wheelchair accessibility, demonstrates a progressive and welcoming culture for all clients.
  • Compassionate and Caring Staff: As noted in customer reviews, the staff and doctors are often described as "caring and quick to respond." This compassionate approach is a cornerstone of their service.

To reach the Veterinary Emergency Group in Murfreesboro, you can use the following contact information. They are open for emergencies at any time, but it is always helpful to call ahead if possible to let them know you are on your way.

  • Address: 207 Stones River Mall Blvd B, Murfreesboro, TN 37129, USA
  • Phone: (615) 257-5160
  • Mobile Phone: +1 615-257-5160

Choosing an emergency veterinarian is a decision no one wants to make under pressure, but knowing your options beforehand is crucial. While a tragic negative review highlights a communication and prioritization issue in one specific case, the overwhelming business model and positive feedback on record for VEG make it a strong option for emergency pet care in Tennessee.

What is worth choosing? The most compelling reason to choose VEG is its 24/7 emergency-only focus. When you are in a pet emergency, you need a place that is prepared to receive you immediately and has the staff and equipment dedicated solely to urgent care. The "stay together" philosophy is an incredibly unique and valuable feature, as it allows you to be an active part of your pet's treatment and provides emotional support for both of you during a frightening time. For those with exotic or large animals, the fact that VEG can provide emergency care for these less common patients is an essential service. The hospital's commitment to accessibility and creating an inclusive environment further reinforces its dedication to serving the entire community with care and respect. While the devastating review serves as a reminder to always be your pet's advocate, the consistent reports of caring staff and immediate, round-the-clock availability make VEG a vital resource and a top choice for a pet emergency in Murfreesboro.

Veterinary Emergency Group Services

  • Emergency Veterinarian Service

  • 24-hour vet
  • Emergency Vet

    VEG is open 24 hours a day and 7 days a week, including nights, weekends and holidays. We provide Murfreesboro, TN pet owners with emergency vet services when you need it the most. When you call, you will speak directly to an emergency veterinarian w

  • Veterinarian

  • Birds
  • Exotic animals

    Exotic animals

  • Large animals

Veterinary Emergency Group Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Amenities

  • Gender-neutral restroom
  • Restroom
  • Crowd

  • LGBTQ+ friendly
  • Transgender safespace
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Veterinary Emergency Group Photos

Veterinary Emergency Group Picture 1Veterinary Emergency Group Picture 2Veterinary Emergency Group Picture 3Veterinary Emergency Group Picture 4Veterinary Emergency Group Picture 5Veterinary Emergency Group Picture 6Veterinary Emergency Group Picture 7Veterinary Emergency Group Picture 8Veterinary Emergency Group Picture 9Veterinary Emergency Group Picture 10

Veterinary Emergency Group Location

Veterinary Emergency Group

207 Stones River Mall Blvd B, Murfreesboro, TN 37129, USA

Veterinary Emergency Group Reviews

An average rating of ★4.5 from 400 user reviews.

compassionfurdoorx-raystriagewalkingsnacksnoseseizuresopen concept

★ 5★ 4★ 3★ 2★ 1

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