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Brothers PetsPet Stores Near Me​CaliforniaSan Diego CountySan DiegoClairemontPet Stores ​ in Santa Fe StreetAquarium Fish Depot
Aquarium Fish Depot ico

Aquarium Fish Depot

5121 Santa Fe St Suite F, San Diego, CA 92109, USA

4.0
If I could give zero stars, I would. Avoid this store at all cost!!!I placed an order with Aquarium Fish Depot on April 8th, and it turned into one of the worst customer service and livestock experiences I’ve ever had.Before ordering, I emailed them to ask if I could place an order but delay shipping until April 17th. They responded and said yes, and told me to include the request in the order comments, which I did.Right after placing the order, I also replied to their confirmation email (which instructed me to reply if I wanted to add Route shipping protection) and asked them to add Route. They never responded.I emailed again on April 15th asking for an update and again requested Route protection. Still no reply.I called on April 15th — no answer.I called again on April 16th and left a voicemail. No one ever called me back.Then, the evening of April 16th, I suddenly received a shipping confirmation. They had shipped the order without responding to any of my messages, and had quietly refunded one item — the Captive-Bred Orchid Dottyback — without explanation.Worse, the order was incomplete, and several fish arrived dead or in critical condition.---What Arrived Alive:Coral Beauty AngelfishFirefish GobyRoyal GrammaCleaner ShrimpPistol Shrimp1 of 2 Fromia Starfish---What Never Arrived:Hector’s GobyYellow Watchman Goby---What Was Refunded Before Shipping:Captive-Bred Orchid Dottyback---What Arrived DOA or Died Within an Hour:2 Lyretail Anthias – Dead on arrival1 Lyretail Anthias – Arrived half-dead, died within the hourMidas Blenny – Dead on arrival1 of 2 Fromia Starfish – Dead on arrival---That’s 7 animals either dead or never sent. I followed all acclimation instructions exactly and documented everything with photos and timestamps.The worst part is that they completely ghosted me after confirming delayed shipping would be fine. I gave them multiple opportunities to respond and resolve things — they chose not to.Avoid Aquarium Fish Depot. They do not stand behind their orders, they do not respond to customer concerns, and they clearly do not care about customer experience. - Achiya Yaffe
Aquarium Fish Depot Overview Intro Photos Location Reviews

Aquarium Fish Depot Introduce

For aquatic hobbyists across California, especially those deeply passionate about the vibrant world of freshwater and saltwater aquariums in the San Diego area, finding a reliable source for healthy fish, corals, and essential supplies is crucial. Building and maintaining a thriving aquatic ecosystem requires access to a diverse selection of living creatures and the right equipment to support them. This is where Aquarium Fish Depot aims to serve the community, positioning itself as a key supplier for a wide array of aquatic life. For those of us in Southern California who cherish our underwater worlds, a specialized store like this often holds the key to expanding our collections and nurturing our aquatic companions.

Aquarium Fish Depot endeavors to be a significant resource for both novice and experienced aquarists, offering a wide selection of saltwater and freshwater fish, invertebrates, and corals. Their online presence and descriptions suggest a focus on sourcing a variety of species, from common community fish to more exotic and rare specimens. They promote their commitment to safe and guaranteed direct-to-door shipping, aiming to ensure that aquatic pets arrive in good condition. However, it's worth noting that experiences, as reflected in various customer reviews, can vary, highlighting the complexities inherent in shipping live animals. The intent of Aquarium Fish Depot is to provide a comprehensive inventory for hobbyists seeking to populate their tanks with diverse and healthy aquatic life, striving to meet the demands of California's passionate fishkeeping community.

For San Diego residents interested in exploring their aquatic offerings, Aquarium Fish Depot is conveniently located at 5121 Santa Fe St Suite F, San Diego, CA 92109, USA. Santa Fe Street is situated in the Pacific Beach/Mission Bay area, a locale known for its mix of light industrial businesses and recreational activities. This location makes the store accessible from various parts of San Diego, including beach communities, Clairemont, and areas further inland. While it might be tucked away in a suite, the street itself is part of a commercial zone, facilitating easier navigation for those familiar with the area. The accessibility of the location is a practical benefit for hobbyists who prefer to pick up their orders or browse in person, allowing them to conveniently access specialized aquatic supplies. Ample parking is typically available in commercial complexes, ensuring a relatively smooth visit. This positioning establishes Aquarium Fish Depot as a local point of access for aquatic enthusiasts across California.

Aquarium Fish Depot specializes in providing a wide variety of live aquatic animals for both freshwater and saltwater aquariums. While their core business revolves around live stock, they also offer supporting products necessary for the successful keeping of these animals. Based on available public information and common practices for an "Aquarium Fish Depot," here's a comprehensive look at the types of services and products they offer:

  • Freshwater Fish: An extensive selection of popular and unique freshwater species, including various types of plecos (e.g., Gold Spotted, Bushynose), catfish (e.g., Otocinclos, Corydoras), loaches (e.g., Dojo Loach, Hillstream Loach), tetras (e.g., Neon, Rummynose, Ember), gouramis (e.g., Dwarf Honey, Blue Gourami), angelfish, barbs, Bettas, cichlids (African and New World), danios, discus, guppies, mollies, platies, rainbowfish, rasboras, and more. They categorize fish for beginners, customer favorites, and new arrivals.

  • Saltwater Fish: A diverse collection of marine fish, including angelfish (e.g., Coral Beauty), gobies (e.g., Firefish Goby, Royal Gramma), blennies, anthias, dottybacks, and various other reef-compatible and fish-only species.

  • Invertebrates: A selection of aquatic invertebrates essential for aquarium ecosystems, such as cleaner shrimp, pistol shrimp, snails, and starfish (e.g., Fromia Starfish).

  • Corals: For reef tank enthusiasts, they offer a range of corals, which can include various types of soft and stony corals, often sourced from different regions to provide diversity for marine setups.

  • Aquarium Supplies: While not their primary focus, they typically offer essential supporting supplies such as fish food, water conditioners, testing kits, filtration media, and potentially basic accessories for shipping or initial setup. Their online store mentions items like canister filters and driftwood in related content, suggesting an awareness of broader aquarium needs.

  • Online Ordering and Shipping: A significant part of their service model includes offering online ordering with shipping options, including overnight shipping for live animals, emphasizing careful packaging and a live-arrival guarantee (though customer experiences can vary).

  • Customer Support: They aim to provide customer support for inquiries, order updates, and post-purchase questions, including advice on feeding, though the responsiveness can be inconsistent as noted in some reviews.

The features and highlights of Aquarium Fish Depot that make it a notable option for California aquatic hobbyists, while also acknowledging areas where customer experiences have varied, include:

  • Extensive Live Stock Variety: A major highlight is their broad selection of both freshwater and saltwater fish, invertebrates, and corals. This allows hobbyists to find a wide range of species for their tanks, from common to more exotic types, fulfilling diverse aquatic interests.

  • Specialization in Live Animals: Unlike general pet stores, their primary focus on live aquatic animals means a deeper inventory and potentially more specialized knowledge in sourcing and caring for these creatures, appealing to serious hobbyists.

  • Overnight Shipping Option: The provision for overnight shipping, as recommended by some satisfied customers, demonstrates an understanding of the critical need for rapid transit when dealing with live aquatic animals, which is a valuable service for those unable to visit in person.

  • Careful Packaging: Positive reviews highlight "top-notch" and "amazing" packaging for live fish, indicating a commitment to ensuring the animals are protected during transit, which is crucial for live animal delivery.

  • Value for Certain Purchases: Some reviews suggest that certain products or types of fish can offer "way better pricing" compared to other sources, making it a potentially cost-effective option for specific aquatic needs.

  • Communication on Shipping Conditions: Positive feedback mentions the store's attention to weather conditions before shipping, showing a proactive approach to the welfare of the animals during transit, which is a responsible practice.

For inquiries regarding specific fish availability, order status, or any questions about their aquatic products, Aquarium Fish Depot can be reached using the following contact information. While communication experiences have varied for some customers, these are the primary channels to connect with them:

Address: 5121 Santa Fe St Suite F, San Diego, CA 92109, USA

Phone: (858) 926-2060

Mobile Phone: +1 858-926-2060

In conclusion, for California aquatic hobbyists, particularly those in the San Diego region, Aquarium Fish Depot offers a specialized and extensive resource for live freshwater and saltwater fish, invertebrates, and corals. Its physical location on Santa Fe Street provides convenient access for local pick-ups, and its online ordering system aims to serve a broader audience with various shipping options. While customer experiences, especially concerning online order communication and live animal delivery outcomes, have shown some inconsistency, the store's core offering of a vast and diverse inventory of aquatic life remains a significant draw. For dedicated fishkeepers who understand the inherent risks of shipping live animals and who value a wide selection, Aquarium Fish Depot stands as a suitable option to explore for their next aquatic addition or project, especially for those who can visit in person to assess stock directly. Its specialization makes it a distinct player in the California aquarium scene, catering to a niche but passionate community.

Aquarium Fish Depot Photos

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Aquarium Fish Depot Location

Aquarium Fish Depot

5121 Santa Fe St Suite F, San Diego, CA 92109, USA

Aquarium Fish Depot Reviews

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