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Brothers PetsPet Stores Near Me​CaliforniaSan Bernardino CountyOntarioPet Stores ​ in North Hellman AvenueCatry International Group Inc
Catry International Group Inc ico

Catry International Group Inc

1100 N Hellman Ave, Ontario, CA 91764, USA

3.0
I purchased what I thought was a decent cat tree but it was missing a part so I couldn’t finish assembling it. I reached out to customer service at Catry and they shipped out a replacement part fairly quickly. Unfortunately, it was the wrong part. Customer service advised it was “mislabeled” so they sent me out another part “priority mail”. The replacement part never showed and was conveniently lost in the mail. I reached out again to customer service and got no response.Clearly, this company lacks quality control during their packaging process. Needless to say, I now have a large cat tree that I cannot fully assemble and Catry’s customer service lacks the competence or desire to provide a resolution. I’d recommend finding a more professional company for your cat tree needs. - Brian P
Catry International Group Inc Overview Intro Photos Location Reviews

Catry International Group Inc Introduce

For cat owners across California, providing engaging and comfortable environments for their feline companions is a key aspect of pet ownership. Catry International Group Inc, located in Ontario, California, stands out as a significant local and global player specializing in high-quality cat furniture and accessories. While not a traditional "pet store" selling live animals, Catry International Group Inc is a leading manufacturer and supplier of essential cat products, particularly known for its extensive range of cat trees, scratching posts, and other feline enrichment items. Through their brands, Catry and PetPals, they aim to offer durable, well-designed, and often eco-friendly solutions for cats of all sizes and their human caregivers. For residents in the Inland Empire and beyond, understanding that a direct showroom visit can yield substantial savings makes this establishment a noteworthy destination for enhancing their cats' lives.

Catry International Group Inc is strategically located at 1100 N Hellman Ave, Ontario, CA 91764, USA. Ontario is a major city in San Bernardino County, recognized for its industrial and commercial zones, including large warehouses and distribution centers. North Hellman Avenue is a well-established road within these commercial areas, ensuring that the facility is easily accessible for those traveling by car. Its location within the Inland Empire makes it a convenient destination for residents across a wide geographic area, including Ontario, Rancho Cucamonga, Chino, Fontana, and even parts of Orange County and Los Angeles County. The presence of a showroom within a warehouse facility suggests ample parking, a significant advantage for customers planning to transport large cat trees or multiple items. This accessibility contributes to its suitability as a primary source for cat furniture for California residents looking for direct-from-manufacturer pricing and selection.

Services Offered:

  • Direct-to-Consumer Sales of Cat Furniture: Catry International Group Inc offers a showroom where customers can purchase cat trees, scratching posts, cat condos, and other furniture items directly from the warehouse, often at significantly reduced prices compared to retail.
  • Wholesale and Distribution: As a major manufacturer and supplier, they primarily operate on a wholesale model, distributing their products (under Catry and PetPals brands) to various retailers globally, including large chains like Walmart and Costco.
  • Replacement Parts for Cat Trees: The company provides support for their products, including shipping replacement parts for cat trees that might be missing components or damaged. Their website also features a "Cat Tree Part Locator."
  • Customer Service Support: They offer customer service via phone and email to address inquiries, concerns, and provide assistance with product issues, aiming for customer satisfaction.
  • Product Design and Manufacturing: With over two decades of experience, Catry International Group Inc designs and manufactures a wide range of pet supplies, focusing on quality and innovative designs for feline companions.
  • Eco-Friendly Product Development: They are committed to using eco-conscious materials and reducing carbon emissions in their manufacturing processes, appealing to environmentally aware consumers.
  • Community Involvement: The company voluntarily participates in donating products to local animal shelters and encourages the recycling or donation of used Catry products to benefit animals in the community.

Features / Highlights:

  • Significant Cost Savings: A primary highlight for local customers is the opportunity to purchase cat trees and furniture at prices that can be "at least 50% retail" by buying directly from their showroom/warehouse. This is a considerable advantage for budget-conscious pet owners.
  • Extensive Product Variety: The showroom offers a wide array of different sized cat towers and furniture, catering to various feline needs, from small scratchers to large multi-level cat trees for Maine Coons.
  • Warehouse Showroom Experience: While described as "just one room in a huge warehouse," it provides a unique retail experience allowing customers to see and choose products in person that might not be readily displayed elsewhere.
  • Friendly and Helpful Staff: Positive reviews emphasize that the staff working at the warehouse are "super nice and helped up take them apart and put them in our tiny car," indicating excellent in-person service and willingness to assist.
  • Quality and Durability Focus: The company states a commitment to breaking "product quality barriers through thorough testing and certification," aiming to deliver confident designs to pet owners.
  • Environmentally Conscious Practices: Their stated focus on eco-friendly materials and carbon emission reduction makes them an appealing choice for consumers seeking sustainable pet products.
  • Support for Animal Welfare: Their donations to local animal shelters highlight a commitment to the broader pet community.

Contact Information:

Address: 1100 N Hellman Ave, Ontario, CA 91764, USA

Phone: (626) 968-1516

Mobile Phone: +1 626-968-1516

For California residents, particularly those in the Inland Empire and surrounding areas, Catry International Group Inc in Ontario is a highly suitable destination for all their cat furniture needs. While it operates more as a specialized supplier than a traditional pet store with live animals, its direct-to-consumer showroom offers an unparalleled opportunity to acquire high-quality cat trees and accessories at significantly reduced prices. The practical benefit of seeing the products in person and receiving assistance from friendly staff, even for disassembling items to fit into a car, provides a valuable customer experience. Despite some reported challenges with customer service for replacement parts, the core offering of affordable and diverse cat furniture, combined with their stated commitment to quality and environmental responsibility, makes Catry International Group Inc an excellent local resource. For any California cat owner looking to enhance their feline's living space without breaking the bank, a visit to their Ontario showroom is highly recommended, especially with the "Protip: Bring cash!" to potentially unlock even better deals.

Catry International Group Inc Photos

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Catry International Group Inc Location

Catry International Group Inc

1100 N Hellman Ave, Ontario, CA 91764, USA

Catry International Group Inc Reviews

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