The Good Dog

The Good Dog Introduce

Introduction / Overview

Welcome to The Good Dog, a pet store established in 2019, with its flagship location proudly serving the Rancho Cucamonga, California community. At The Good Dog, we operate on the belief that "every dog is a good dog," and our mission is deeply rooted in providing the highest quality pet food options and comprehensive grooming services to empower pet parents in offering a healthy and happy lifestyle for their beloved companions. We understand that pets are cherished family members, and their well-being is our top priority. Our modern and chic pet boutique offers a welcoming environment where you can explore premium products and avail yourself of professional services designed to cater to the diverse needs of dogs and cats.

Beyond our retail offerings, The Good Dog prides itself on its professional grooming services. We recognize the importance of grooming for both aesthetics and the overall health of your pets. Our groomers are experienced and understand the nuances of different breeds and temperaments, ensuring a patient and loving approach to make the grooming experience as comfortable and stress-free as possible. From a basic bath to a full-service haircut and styling, we aim to deliver exceptional care. We also proudly extend our services with mobile grooming in select areas, bringing the same top-notch quality directly to your doorstep. Our friendly staff, comprising certified experts in pet nutrition and grooming, are always ready to assist you with a commitment to making your pet care experience convenient and fulfilling.

Location and Accessibility

The Good Dog is conveniently located at 7890 Haven Ave Unit 12, Rancho Cucamonga, CA 91730, USA. This prime location places us in the heart of Rancho Cucamonga, making us easily accessible for pet owners throughout the city and surrounding communities in California. Our position on Haven Avenue, a well-known thoroughfare, ensures that whether you're a local resident or visiting from nearby areas, finding our store is straightforward and hassle-free.

For those driving, ample parking is typically available in the vicinity, allowing for a convenient and unhurried visit as you shop for premium pet food or drop off your pet for grooming. Rancho Cucamonga is a vibrant city with good road networks, facilitating a smooth commute to our establishment. We understand the importance of convenience for busy pet parents in California, and our easily navigable location aims to make your experience with The Good Dog as seamless and pleasant as possible. Our operating hours are Monday to Friday, 9:30 AM to 6 PM, and Saturday, 10:30 AM to 6 PM, with Sunday hours from 10:30 AM to 5 PM, providing flexibility for your schedule.

Services Offered

Premium Dog Food: A selection of high-quality, nutritious dog food brands, including "Biologically Appropriate ORIJEN® premium pet foods made with high-quality fresh and raw ingredients."
Premium Cat Food: High-quality food options for cats and kittens, prioritizing their nutritional needs.
Healthy Dog Treats: A variety of treats including freeze-dried options, chews, and biscuits.
Dog & Cat Grooming Services:
- Full-Service Bath: Includes shampoo, blow dry, brush, ear cleaning, nail trim, gland expression, light face trim, light feet trim, and sani trim (when needed).
- Full-Service Grooming: Includes all features of the full-service bath, plus a haircut and styling tailored to your specifications or breed standards.
- Specialized Grooming: Accommodates senior pets and those with special needs, working with veterinarians if necessary to ensure specific requirements are met.
Additional Grooming Add-ons: Services such as dematting and flea care (specialized flea shampoo application).
Dog Self-Wash Stations: Facilities available for pet owners who prefer to wash their dogs themselves.
Pet Supplies: A range of pet merchandise, including plush and leather dog toys, apparel, and various pet accessories.
Mobile Grooming Services: Bringing the full grooming experience directly to your home in select areas, including Beverly Hills and West Hollywood.
Pet Nutrition Consultation: Staff consists of certified experts in pet nutrition to provide guidance.

Features / Highlights

Premium Product Selection: The Good Dog emphasizes offering "only the best ingredients" in its food selection, focusing on nutritious options for optimal pet health.
Experienced and Patient Groomers: Groomers are skilled in accommodating various pet temperaments and needs, including senior pets and those with medical conditions, aiming for a stress-free experience.
Expert Staff: Boasts a team of "certified experts in pet nutrition and pet grooming" ready to provide professional assistance.
Modern and Chic Boutique: The store offers an appealing and comfortable shopping environment for pet owners.
Convenience of Mobile Grooming: The availability of mobile grooming services extends their reach and offers unparalleled convenience for busy California pet owners.
Transparent Pricing Estimates: While prices vary by size and breed, the store provides estimates upfront for bath and brush, and haircut and bath services, demonstrating transparency.
Commitment to Pet Health and Well-being: Prioritizes the "health and well-being of your pet" in all services and product offerings.

Contact Information

Address: 7890 Haven Ave Unit 12, Rancho Cucamonga, CA 91730, USA

Phone: (909) 481-1075

Conclusion: Why this place is suitable for locals

For pet owners across California, particularly those residing in Rancho Cucamonga and its surrounding communities, The Good Dog presents itself as a convenient and comprehensive local solution for their beloved dogs and cats. Its strategic location on Haven Avenue ensures easy access, making it a practical choice for daily essentials or scheduled grooming appointments without the need for extensive travel across the vast Southern California landscape.

The Good Dog aims to be a one-stop shop, offering a curated selection of premium pet foods and a full spectrum of grooming services. This dual focus on nutrition and personal care aligns perfectly with the desires of conscientious pet parents in California who seek convenience without compromising on quality. The emphasis on certified experts in both pet nutrition and grooming suggests a commitment to providing informed advice and professional service, which is a valuable asset for any local community.

However, it is important for prospective customers to review various experiences. While The Good Dog strives to provide excellent care, as with any service business, individual outcomes can vary. Customers are encouraged to communicate their specific needs and expectations clearly, especially regarding grooming styles. The Good Dog's stated commitment to handling "furry family members like they were one of our own" and their offering of specialized grooming for senior and special needs pets reflect an intention to cater to diverse pet requirements. For locals in Rancho Cucamonga seeking a convenient source for quality pet supplies and grooming services, The Good Dog aims to provide a dedicated and accessible option.

The Good Dog Photos

The Good Dog Location

California San Bernardino County Rancho Cucamonga Haven Avenue

7890 Haven Ave Unit 12, Rancho Cucamonga, CA 91730, USA

The Good Dog Reviews

Extremely disappointed with the service. $140 for not much of a difference. It looks like he was only bathed. Hair barely seemed to be touched, there was still gunk in his eyes, nails did not look like they were clipped, beard under chin is still dirty etc. The photos below are the before photo and the after photo. We informed Nick, the general manager and he didn’t seem to care about our concerns. I even said that I could send a photo which he ignored multiple times and was insisting on sending the groomer back out to re groom him. The groomer already told me this morning that his nose was bleeding because he had anxiety. I explained that I do not want to put my dog through that again and would like to be compensated with a refund or even a partial refund but was declined because services were done. What services? We seriously paid for nothing. He said he would do everything in his power to make it right yet the only solution offered was for her to come back out and fix the job. Not going to put my dog through that again. Absolutely unacceptable. Horrible customer service.
Apr 12, 2025 · brandi straughter
DO NOT bring your fur babies here! Although many other reviews look good, I wouldn't ever bring my fur baby back here. When I arrived I showed Nick (person who works the front desk) a picture of my fur baby and how he normally gets groomed. I didn't get to meet the groomer and I should've known at that moment that something was off. I wanted to give this place a chance so I left my fur baby to get groomed. When I picked him up, his ear were completely chopped his face and head were cut down so short. I told Nick that I wanted a teddy bear face just like the picture of my fur baby when he gets groomed at another place. His cut was nothing like the picture of my fur baby. The cut was very blunt, usually the top of my fur baby's head and ears are fluffy and styled. Mike was the person that groomed him. And to make it worse the services were $160. I didn't know how to react. I was polite and respectful, I paid and left. My mother had referred me to this place and felt horrible when I told her about my experience. She called and complained on my behalf. The next day my dog was bleeding on his snout and under his eyes. He was cut way too short in those areas and the cutting machine cut him in so many places. My fur baby has been sad for a couple of days which has never happened. I am beyond disgusted with this place. When I called and advised Nick of this his response was that he could "pull the cameras" and that "I should take him to the vet". He refunded my tip and called it a day. This place has no knowledge of cutting any type of doodle and should not be grooming dogs due to their lack of care. Hopefully my review saves others fur babies from a bad experience at a place that shouldn't be grooming.
May 27, 2025 · Christina Illingworth
I brought my dog to this groomer and he received a severe injury to his mouth that required emergency dental surgery. Now my dog is in pain, and had to have several teeth extracted including both his front canines. It cost me thousands of dollars and when I was finally able to speak with the owner, he offered very little sympathy and no intention of rectifying the issue. He refused to send us the video of what happened. They offered to send us CBD oil.I would not feel right with anyone leaving their beloved pet in this company's care. I certainly regret trusting them with my dog.
May 03, 2025 · Alli Kanak
1st time I had my toy poodle puppy groomed there, it took me more than 2 hrs of waiting from the time of supposed to be pick up. Then, I gave them a second chance yesterday so I set up an appointment and called them to give me 10-15 mins grace period due to an emergency and Nick refused! I was trying to set up an appointment for Monday and Nick wants me to prepay the services and wants to get my credit card info over the phone! Why will I entrust that info just to get a dog grooming and for that small amount! I will never ever go back to there. Bad service. To think, Im not even pleased with the work the first time I brought my cute dog.
May 26, 2025 · Mary Ann Demirdjian
Let me start with our first experience was great, 4 or 5 stars. This last experience was a train wreck, the staff in front had no clue it seemed what was happening behind those closed doors. We were told 1 hour, samething as before. 3 hours later we got our dog with a half cut, lame ass excuses, charged full price. It seemed like the place was doing a money grab, get as many people's pets as they can and worry about consequences later. We were told a situation caused whatever. No explanation. Was our dog the situation was there a malfunction in equipment? Poor business handling for sure. I will stop by tomorrow and see if someone closer to ownership is there to discuss future visits. As of now, no returning. We felt completely mislead. If you are OK with uncertainty with your pet, this might be the place. Also on behalf of my dog. I was trembling with a very rapid heart rate for alteasr 20 minutes. My dad held me close until I was calm enough for him to drive me home. I don't look very cute with my 1/2 hair cut. To my fellow canine friends, tell your humans no.
May 05, 2025 · T. W.