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Brothers PetsPet Stores Near Me​CaliforniaSan Bernardino CountyMontclairPet Stores ​ in Moreno StreetJan's Tropical Fish
Jan's Tropical Fish ico

Jan's Tropical Fish

5427 Moreno St # E, Montclair, CA 91763, USA

4.0
Been going here for years. Never had a problem till the other day. Me and my fiance purchased 12 fish, 5 shrimp, a couple of driftwood pieces, and plants. Spent $220 for everything. Had our tank all set up for 2 days fully filtered at home . Everything was fine til the next morning. Every single fish was dead. Never have we had that many fish die on us. We called and they told us to bring a sample of the tank water, we did and nothing was wrong with it. As ne and my fiance were trying to discuss with the main guy our situation and what could we do to move forward he kept cutting us off not wanting to hear anything that wasn't from his own mouth. Told us he lost 5 fish of his own fish as well because he rushed and put the fish in the tank too early (he seen it as his mistake was our same mistake, when it wasn't). When trying to tell him we had this tank filtered for 2 days he just wouldn't listen. He refused our refund and he refused to replace the fish.He was only willing to give us a discount on our next purchase. Even petsmart has a refund policy for fish. This place is very unprofessional and ripped us off $180 dollars worth of fish. Very unhappy with how they treat their loyal costumers. - Natasha Cantu
Jan's Tropical Fish Overview Intro Photos Location Reviews

Jan's Tropical Fish Introduce

For many residents of California, particularly those in the Inland Empire region, the joy of keeping an aquarium is a cherished hobby. Whether you're an experienced aquarist with a passion for rare species or someone just starting to explore the serene world beneath the water's surface, having a local resource for fish, plants, and supplies is essential. In Montclair, California, one such establishment that has served the community for years is **Jan's Tropical Fish**.

Jan's Tropical Fish aims to provide a range of aquatic life and necessary equipment to help local enthusiasts create and maintain their own underwater worlds. For many years, it has been a familiar name for those seeking to expand their collection of tropical and freshwater fish, or to find the right plants and decorations to enhance their tanks.

This article will provide an overview of Jan's Tropical Fish, focusing on its location, the general types of products and services it offers, and what local users in California might expect when visiting. It’s important to understand the landscape of local businesses, and a pet store specializing in aquatic life fills a particular niche for a dedicated segment of the population.

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Location and Accessibility

Jan's Tropical Fish is conveniently located at **5427 Moreno St # E, Montclair, CA 91763, USA**. Montclair is situated in the western part of San Bernardino County, making it easily accessible for residents across the Inland Empire, including nearby cities such as Upland, Ontario, Chino, and Claremont.

The address on Moreno Street suggests a location that is part of a commercial area, which typically offers relatively straightforward access for customers. For those driving, the general accessibility within Montclair usually means that reaching the store isn't overly complicated, and parking options in such commercial zones are commonly available. This positioning allows it to serve as a practical destination for many local aquarium hobbyists who prefer to visit a physical store to select their fish and supplies.

Being a local establishment within Montclair provides a community-centric appeal, allowing residents to support a business within their own area rather than having to travel to larger, more distant retail centers. This local focus is often valued by consumers who appreciate the convenience and the ability to connect with specialized businesses in their immediate vicinity.

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Services Offered

Jan's Tropical Fish primarily serves as a retail outlet for aquatic pets and related supplies. Based on general operations of similar specialized pet stores and available customer insights, their services and offerings typically include:

  • Live Fish Sales: The core offering includes a variety of tropical and freshwater fish species for purchase. Customers can expect to find common as well as some more expensive and exotic varieties, catering to different levels of interest and experience in the hobby.

  • Aquatic Plants: To help create natural and thriving environments within tanks, Jan's Tropical Fish provides a selection of live aquatic plants. These are crucial for tank aesthetics, water quality, and providing hiding places for fish.

  • Aquarium Supplies: They stock essential equipment for setting up and maintaining fish tanks. This typically includes filters, heaters, lighting systems, air pumps, and various types of substrate (gravel, sand).

  • Tank Decorations and Hardscape: Customers can find a range of decorative items, such as driftwood pieces, rocks, ornaments, and artificial plants, to enhance the visual appeal and provide environmental enrichment for their fish.

  • Fish Food and Treatments: A selection of fish foods catering to different dietary needs and species, as well as water conditioners and treatments for common fish ailments, are typically available.

  • Basic Aquatic Advice: Like most specialized pet stores, staff may offer general advice on fish compatibility, tank cycling, and basic care. However, the depth of this service can vary.

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Features / Highlights

Based on the provided information, Jan's Tropical Fish presents several points that customers might consider when evaluating their experience, reflecting both the intended offerings and areas noted for improvement.

  • Variety of Species: A notable feature is the store's reported variety, carrying "an expensive variety of tropical and fresh fish species." This suggests a commitment to offering a broad selection, potentially including unique or harder-to-find fish for dedicated hobbyists. This can be a significant draw for those looking to expand beyond common species.

  • Long-Standing Presence: The review indicating customers have been "going here for years" suggests a long-standing presence in the community. This longevity often implies a certain level of familiarity and trust built over time with returning customers. For some, supporting a long-established local business is a positive in itself.

  • Availability of Hardscape and Plants: The explicit mention of driftwood pieces and plants as part of a purchase indicates that the store provides key elements for aquascaping, allowing customers to fully design and furnish their tanks. This comprehensive offering of live inhabitants and decor is convenient for setting up a new aquarium or refreshing an existing one.

  • Areas for Potential Improvement: Customer feedback highlights critical areas that, if addressed, could significantly enhance the store's appeal. These include concerns about:

    • Customer Service and Communication: Reports of staff cutting off customers and a refusal to acknowledge potential issues or offer satisfactory resolutions (e.g., refunds or replacements for deceased fish) point to a need for improved customer interaction and conflict resolution.

    • Store Environment and Maintenance: Observations regarding a "smell like there were filtration problems," dead fish on the floor, and dead shrimp in tanks suggest potential issues with overall store cleanliness, tank hygiene, and animal welfare.

    • Accessibility and Organization: The difficulty navigating aisles due to "obstacles like step ladders and buckets" indicates a need for better organization and accessibility, especially for customers with mobility aids.

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Contact Information

For inquiries about fish availability, products, or general store hours, you can contact Jan's Tropical Fish using the following information:

Address: 5427 Moreno St # E, Montclair, CA 91763, USA

Phone: (909) 621-4777

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Conclusion: Why Jan's Tropical Fish is Suitable for Locals

For residents of California, particularly within the Inland Empire and Montclair area, Jan's Tropical Fish holds a particular place as a long-standing local option for aquatic enthusiasts. Its suitability for locals can be viewed through several lenses, balancing its established presence with areas identified for enhancement.

Firstly, its **local accessibility** in Montclair makes it a convenient destination for anyone passionate about fish keeping. Rather than having to travel significant distances to larger pet store chains, local hobbyists have a dedicated, specialized shop within their community. This local presence supports the idea of shopping small and keeping business within the neighborhood, which is often a priority for many Californian consumers. For those who enjoy hand-picking their aquatic life and supplies, the physical store offers that immediate gratification and visual selection process.

Secondly, the store's reported **"expensive variety of tropical and fresh fish species"** is a significant draw for a dedicated segment of the local aquatic community. While common species are available in many places, a specialized store that offers more unique or rare fish can be invaluable for experienced aquarists looking to diversify their collections or find specific specimens. The availability of crucial hardscape elements like driftwood and a selection of aquatic plants further reinforces its role as a comprehensive resource for tank setup and design.

However, for Jan's Tropical Fish to fully embody its potential as an ideal local pet store, addressing the concerns raised in customer feedback would be paramount. For local users in California, a trustworthy pet store is one that not only offers a wide selection but also maintains high standards of animal welfare, provides excellent customer service, and ensures a clean, accessible shopping environment. Improvements in areas such as responsiveness to customer issues, maintaining consistent tank health throughout the store, and ensuring clear, obstacle-free aisles would significantly enhance the overall customer experience and strengthen its position as a go-to local spot.

In conclusion, Jan's Tropical Fish has served the Montclair community for years, offering a specialized selection for aquarium enthusiasts. For locals, it represents a readily available source for a variety of fish and supplies. Its ongoing suitability for the California community largely hinges on its ability to evolve and embrace feedback, ensuring that it consistently provides not just products, but also a reliable and positive experience that truly supports the local aquatic hobbyist community.

Jan's Tropical Fish Photos

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Jan's Tropical Fish Location

Jan's Tropical Fish

5427 Moreno St # E, Montclair, CA 91763, USA

Jan's Tropical Fish Reviews

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