Pet Haven Introduce
Hello, fellow Michigan pet lovers! In a world increasingly dominated by large chain stores, finding a local business that genuinely cares about its customers and, more importantly, its animals, can feel like discovering a hidden treasure. For generations of Michiganders, particularly those in the Sterling Heights area, that treasure has been **Pet Haven**. This article will take you on a journey through what makes Pet Haven more than just a pet store – it’s a community cornerstone, a place where genuine care and deep knowledge of animals shine through.
**Pet Haven** is not your average pet superstore. It's an independent, family-oriented pet shop that has served the Sterling Heights community for decades. What sets Pet Haven apart is its unwavering commitment to the well-being of the animals it houses and the personalized, knowledgeable service it provides to every customer. Unlike vast, impersonal chains, Pet Haven offers a more intimate and trusting experience. Here, you'll find an owner, Cal, and his team who are truly passionate about pets, sharing their expertise and ensuring that every animal finds a happy, healthy home. This dedication fosters a unique atmosphere where customers feel like part of an extended family, returning year after year, often across generations, for their pet needs. From humble beginnings in the 1970s and 80s, providing countless "teddy bear hamsters" to eager children, to today's diverse offerings of small animals and fish, Pet Haven has consistently proven itself as a reliable and cherished resource for local pet enthusiasts.
Conveniently located at **37396 Van Dyke Ave, Sterling Heights, MI 48312, USA**, Pet Haven is easily accessible for residents across Sterling Heights and surrounding Macomb County communities. Situated on a main thoroughfare, finding the store is simple, whether you're coming from Utica, Warren, Troy, or even further afield. Its presence on Van Dyke Avenue makes it a familiar landmark for many locals, ensuring that acquiring pet supplies or welcoming a new small animal into your home is a straightforward and pleasant experience. The ease of access contributes significantly to why so many Michiganders consider Pet Haven their go-to destination for all things pet-related.
Services Offered:
- Small Animal Sales: Pet Haven is known for offering a variety of healthy small animals, including hamsters (like the beloved "teddy bear hamsters" of yesteryear), guinea pigs, and rabbits. Their focus is on ensuring these pets are well-cared for before they find their forever homes.
- Freshwater Fish Sales: For aquatic enthusiasts, the store provides a selection of freshwater fish, with tanks and environments that are consistently clean, indicating healthy living conditions for their aquatic inhabitants.
- Pet Supplies: While not explicitly detailed, as a comprehensive pet store, it is implied that Pet Haven offers essential supplies for the types of animals they sell, such as food, bedding, cages/tanks, and accessories for small animals and fish.
- Expert Advice and Knowledge: Perhaps one of their most valuable "services" is the wealth of knowledge and personalized advice offered by Cal and his staff. They help customers understand pet care, ensuring pets go to suitable homes and thrive.
- Community Connection: While not a traditional "service," Pet Haven fosters a sense of community by being a welcoming place for children and adults to visit the animals, learn, and engage with knowledgeable pet lovers. This aspect is highly valued by repeat customers.
Features / Highlights:
- Generational Trust and Longevity: A standout feature is Pet Haven's incredible longevity and the trust it has built over decades. Customers who visited as children now bring their own kids, a testament to the consistent quality of care and service. This generational appeal is rare in today's retail landscape.
- Owner's Personal Touch and Knowledge: Cal, the owner, is consistently highlighted as a key reason for the store's success and beloved status. His personable nature, deep knowledge of animals, and genuine care for their well-being are frequently praised. He forms connections with customers, creating a unique and welcoming atmosphere.
- Healthy, Well-Cared-For Animals: Customer reviews emphasize that animals purchased from Pet Haven are healthy and thrive, often outliving pets from other stores. This indicates a strong commitment to sourcing healthy animals and providing excellent care within the store. The cleanliness of their cages and tanks further reinforces this.
- Rare Independent Business Model: In an era dominated by large corporate pet store chains, Pet Haven stands out as a thriving small, local, and independent business. This appeals to customers who prefer supporting local enterprises and value personalized service over mass-market offerings.
- Educational and Engaging Environment: The store provides an opportunity for children to interact with animals and learn about pet care. The presence of "Cal and his talking bird" adds a unique, memorable, and engaging element to the visit, fostering a love for animals in younger generations.
- Ethical Sourcing and Care: The emphasis on "where they come from" and ensuring animals are well-cared for speaks to an ethical approach to pet sales, which is a significant differentiator and comfort for responsible pet owners.
Contact Information:
Address: 37396 Van Dyke Ave, Sterling Heights, MI 48312, USA
Phone: (586) 979-1160
Mobile Phone: +1 586-979-1160
For Michiganders, particularly those in Sterling Heights and the surrounding areas, Pet Haven is much more than just a place to buy a pet or supplies; it's a cherished community institution. In an age where impersonal commercial stores dominate, Pet Haven offers a refreshing return to the values of personalized service, deep animal knowledge, and genuine care. The consistent health and longevity of pets purchased from them, alongside the glowing testimonials about Cal's character and the welcoming atmosphere, make it clear why this local gem has stood the test of time and continues to be highly recommended. If you're looking for a new small animal companion, quality fish, or simply sound advice from someone who truly loves and understands animals, Pet Haven is the ideal choice. It's a place where generations of Michigan families have found joy and reliable support for their beloved pets, and it continues to be a wonderful resource for our community.
Pet Haven Photos










Pet Haven Location
Pet Haven
37396 Van Dyke Ave, Sterling Heights, MI 48312, USA
Pet Haven Reviews
As a child growing up in the 1970-80's, I went to Pet Haven for all my teddy bear hamsters. I had six over a span 10 years. Cal, the pet store owner, is so personable and knowledgeable. Now I am an adult with a daughter of my own and I bring her in regularly to visit Cal and his talking bird (who happens to be older than I am). We have purchased fish, 2 hamsters, 2 guinea pigs, and a rabbit over the years. It is such a blessing to have a small, local pet store with such a great owner who loves and takes good care of his animals and befriends all who come in. It is rare these days of big commercial stores. Cal and Pet Haven are wonderful to have in our community!
Jun 18, 2025 · HeatherOne of the only pet stores I recommend to others. We purchased a bunny from Pet Haven 10 years ago. He's still running around and healthy, outliving his bunny friends who came from lesser stores. He truly cares about his animals and where they come from. His store and cages/tanks are always clean and he's very knowledgeable. Definitely someone who sparked my own love for animals and fish as a kid and I'm glad to see his store still around today.
Feb 05, 2025 · Rachel AdamsMy boyfriend had an awesome experience here... so great he wanted to give the owner a tip for all the knowledge and care provided. However, the owner wouldn't take the tip. So, my boyfriend wanted to find another way to express his appreciation (here is where I come in:). Since my boyfriend doesn't do reviews I wrote one for him. Thank you for the great service!!! And since it was my suggestion that he go there, bonus points for me😊 So thank you from me as well!! My boyfriend also expressed that he really wished you had the business cards ready because he would have been more than happy to take some and pass them around to others but, there is always next time. Again, thank you Pet Haven; and, to anyone reading this please don't hestitate to support this great establishment for your pet needs!!
Apr 01, 2025 · V. NicoleWonderful customer service, they love their animals and everything is kept up so nicely. Thank you, I will be back!
May 06, 2025 · Rebecca KeilAmazing fish store. If you want healthy, hardy, RARE fish come here. Owner Cal is very helpful and has 50+ years of experience. One of the only stores I have never gotten ich from. If you want fish you will never see at petco or petsmart this is the place to be. I have seen hillstream loaches, botia loaches, nertie snails, bumblebee catfish, peppered Cory cats, tinfoil barbs, paradise fish, geophagus, knight gobies, even some deep blue shrimp, and many more fish I have never seen in a pet store before. Definitely come support and check this place out.
Mar 26, 2023 · Lucas Orow
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