Pet Supermarket in Miami, FL: A Local's Guide to Products and Services

Pet Supermarket Introduce

## Pet Supermarket: Your Go-To for Pet Essentials at River Landing, Miami

For pet parents across Florida, having a reliable and well-stocked pet store nearby is essential for keeping furry, scaly, or feathered family members happy and healthy. Pet Supermarket, a well-known chain with a strong presence in the Sunshine State, offers a convenient location at River Landing in Miami. This particular store aims to be a comprehensive resource for a wide array of pet needs, from daily nutrition to wellness services. While every retail experience can have its ups and downs, understanding the offerings and accessibility of this Pet Supermarket location is crucial for local Floridians. This article will provide an overview of what you can expect from Pet Supermarket at River Landing, its diverse services, and how it fits into the local pet care landscape.

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## Location and Accessibility

The Pet Supermarket store is strategically located at 1420 NW N River Dr Suite 220, Miami, FL 33125, USA. This address places it within the bustling River Landing Miami / Shops and Residences complex, a vibrant mixed-use development along the Miami River. This location offers excellent accessibility for residents throughout Miami and surrounding areas. Northwest North River Drive is well-connected to major roads and highways, making it easy to reach by car from various parts of Miami-Dade County. The modern River Landing complex typically provides ample parking, which is a significant convenience for shoppers carrying pet supplies. Furthermore, its integration within a larger shopping and residential hub means that pet owners can often combine their pet-related errands with other shopping or dining experiences. This central and easily accessible location is a major advantage for Floridians seeking a convenient, one-stop shop for their pets.

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## Services Offered

Pet Supermarket at River Landing is designed to be a comprehensive resource for pet owners, offering a broad range of products and services to cater to almost every pet need.

Extensive Pet Food Selection: The store provides a vast array of pet food brands, including premium, natural, and specialized dietary options for dogs, cats, birds, small animals, and reptiles. This wide selection aims to meet diverse nutritional requirements and preferences for pets of all sizes and breeds.
Pet Supplies and Accessories: Customers can find everything from essential supplies like collars, leashes, beds, and crates to a wide variety of toys, grooming tools, training aids, and health supplements. The inventory is designed to cover all aspects of pet care and enrichment.
Self-Serve Dog Wash: A popular feature, the self-serve dog wash stations provide a convenient solution for pet owners to bathe their dogs without the mess at home. These stations are equipped with elevated tubs, shampoos, conditioners, and dryers, and the best part is, Pet Supermarket handles the cleanup!
VIP Petcare Clinics: This location regularly hosts VIP Petcare Vaccination Clinics, offering affordable preventive veterinary services. These clinics provide essential vaccinations for dogs and cats (such as Rabies, FVRCP, etc.), deworming, microchipping, and various diagnostic tests like intestinal parasite screenings. This partnership makes basic veterinary care highly accessible to the local community.
Pet Adoption Events: Pet Supermarket actively supports local animal welfare by hosting pet adoption events. These events provide opportunities for homeless pets to find loving forever homes, fostering a strong connection with rescue organizations and the community.
Grooming Services: Some Pet Supermarket locations offer full-service grooming salons. While it's always best to confirm with this specific store, grooming services typically include baths, haircuts, nail trims, and other pampering treatments tailored to various breeds and coat types.
Spot Pet Insurance Information: The store may also provide information and resources regarding pet insurance options, such as Spot Pet Insurance, helping pet parents consider ways to manage potential veterinary costs.

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## Features / Highlights

Pet Supermarket aims to be a leading pet supply retailer, and the Miami River Landing location shares many of the company's core features, alongside some specific points highlighted by customer feedback.

Extensive Product Inventory: Pet Supermarket prides itself on offering over 10,000 SKUs (stock keeping units) of pet food, supplies, and services across its stores. This vast selection ensures that customers can find almost any product they need for various types of pets, from everyday essentials to specialized items.
Convenient In-Store Services: The availability of services like the Self-Serve Dog Wash and regular VIP Petcare Clinics adds significant value. These on-site conveniences make it easier for busy Florida pet owners to take care of routine grooming and preventive health needs in one accessible location.
Commitment to Pet Welfare (Adoptions): The consistent hosting of pet adoption events demonstrates Pet Supermarket's dedication to animal welfare and supporting local rescue organizations. This feature allows the community to connect with pets in need and encourages responsible pet ownership.
Prime Location in River Landing: The store's placement within the modern River Landing development is a significant highlight. This high-end location suggests a well-maintained facility and convenient access, leveraging the broader amenities and appeal of the complex.
Online and In-Store Integration: Pet Supermarket supports an omnichannel shopping experience, including buy online, pick-up in-store (BOPIS), and options through delivery services like DoorDash. This flexibility allows Floridian customers to shop how they prefer, whether in person or online for convenience.
Employee Dedication (Highlighted by some customers): While some reviews indicate areas for improvement in customer service, it's worth noting that individual employees, such as the Assistant Manager Jeff mentioned in a review, are recognized for providing "amazing" and "good service." This suggests that dedicated and helpful staff members are present and committed to assisting customers.

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## Contact Information

For Florida residents interested in visiting or contacting the Pet Supermarket at River Landing in Miami, here is the essential contact information:

Address: 1420 NW N River Dr Suite 220, Miami, FL 33125, USA
Phone: (786) 761-5476
Mobile Phone: +1 786-761-5476
Hours: Monday - Saturday: 9:00 am – 8:00 pm, Sunday: 10:00 am – 7:00 pm (Please confirm current hours, as these can change.)

It is always a good practice to call ahead, especially if you are seeking a specific product, verifying service availability (like grooming appointments or VIP Petcare clinic schedules), or have any concerns that you wish to address directly with the store management.

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## Conclusion: Why Pet Supermarket is Suitable for Locals

For Florida pet owners, particularly those in the dynamic Miami area, Pet Supermarket at River Landing offers a highly convenient and generally well-stocked option for all their pet care needs. Its prime location within the River Landing complex makes it easily accessible, allowing for efficient shopping trips. The store's broad inventory of pet food and supplies ensures that Floridians can find a wide variety of products to suit different types of pets and specific dietary or lifestyle requirements. Beyond just products, the on-site services like the self-serve dog wash and the regular VIP Petcare clinics provide immense value, offering practical solutions for grooming and preventive health care right within the neighborhood. The consistent hosting of pet adoption events further underscores Pet Supermarket's commitment to the local animal welfare community, providing opportunities for residents to expand their families responsibly. While customer service experiences can vary, as highlighted in some reviews, the core offerings and accessibility make this Pet Supermarket a highly suitable resource for the everyday needs of Miami's diverse pet-owning population. For busy Floridians seeking a comprehensive and convenient local solution for their beloved companions, Pet Supermarket remains a significant and accessible choice within their community.

Pet Supermarket Photos

Pet Supermarket Location

Pet Supermarket

Florida Miami-Dade County Miami Allapattah Northwest North River Drive

1420 NW N River Dr Suite 220, Miami, FL 33125, USA

Pet Supermarket Reviews

Valerie is very unprofessional and disrespectful. We called a couple of minutes ago to ask if we had left a bag. Valerie answered the phone and apparently she “checked” and didn’t see it and then said “Probably someone already took it” and started laughing. We told her that we will still pass by to see of we can find it. We arrived and when we checked we found the bag. We honestly didn’t get upset about loosing the bag, we got upset because she started laughing. How are you going to be laughing at something that had us worried? We went and spoke with Jeff and her when we got to the store and she was very unprofessional. During all the conversation she was saying “You guys need to pay attention and be responsible of your things”. Girl, we are not complaining because we lost the bag, we are complaining because she was laughing about the situation. Jeff (assistant manager) didn’t do anything about the situation either, he is very unprofessional as well. When we explained to him that we were only upset because of Valerie’s attitude he didn’t care at all and only said “interesting”. He didn’t even tried to apologize or talk to us. I am a manager myself and that type of attitude is not the one that we should have when working at customer service
May 17, 2025 · Stephanie D
This company and location are quite possibly the worst customer service I have ever received from any pet store in my life, and that's coming from a retail manager of 15 years in retail who's also had poor experiences in other stores, but this is by far the worst. Employees and the current store manager just don't seem to care about their Job. The only person who seems to care is the Assistant Manager, Jeff. I started shopping here when they just opened and was one of their very first shoppers. The customer service was bad then and it's bad now. I am not sure who in corporate is hiring these people, but they may also need to get fired or retrained. Jeff’s customer service skills are amazing and is the first time I have received good service since the store opened. I go to Petsmart in Downtown, where even though they also have their short Cummings in service, but still, have had a much better customer service experience overall. This store(Pet Supermarket) would do a lot better if the customer service improved. I mean, it's in a perfect high-end location! Not a place where one would expect poor service. That's my two cents. All the best 🌟.I pray someone in corporate reads this. Thanks. 👍
May 03, 2025 · Kal-El Of The House of El
I am incredibly disappointed with my recent experience at the dog wash station. I booked a 12:00 PM appointment well in advance and arrived promptly at 11:58 AM, only to be told that another customer with three dogs (scheduled for 1:00 PM) and another individual were ahead of me. This was despite the online booking system showing open time slots from 9:00 AM to closing when I scheduled.When I inquired how long the wait would be, the shift manager estimated 30 minutes. An hour later, I received a call stating the dog wash station was finally available. I returned, hoping the experience would improve, but it did not.When I arrived the second time, I asked if towels were already at the station, and an attendant assured me they would be brought shortly. After waiting some time and still not receiving towels, I asked another associate, who also promised to bring them. Yet, another hour passed, and no one brought towels for me to dry my dog. I ended up using the hair dryer to dry her off as best as I could, but the noise made her anxious, adding unnecessary stress for both of us.Given the inconvenience and poor service, I expected some acknowledgment or a discount at checkout, but the shift manager said nothing and charged me full price. I was already dealing with a migraine and chose not to say anything at the time to avoid coming off as rude, but this experience left a bad taste in my mouth.I have used the dog wash station several times in the past without issue, but this was by far the worst customer service I’ve encountered. The lack of organization, communication, and basic courtesy was unacceptable. I expected much better and hope this feedback leads to significant improvements.
Dec 22, 2024 · Shawn Waters
The dog washing station & supplies are basic and get the job done for $15! This is a great price compared to other washes in town & it’s a clean area. The store itself has a great selection & comparable prices to online. They even have some unique items like mini corn for guinea pigs!
Jan 31, 2025 · Alexis Sheffield
I keep coming here for the self dog wash service, best add-on ever. Today was remarkable as Marcos (attendant) helped me set up the thing where you was the dogs. Also his colleague (didn’t get her name) gave me a nice and welcoming experience.Beaides this, the array of products they offer is huge and high quality.
Dec 23, 2024 · Esteban Barrera