PET ZONE Introduce
Introduction / Overview
Welcome to PET ZONE, a beloved local pet store nestled in the vibrant community of Los Angeles, California, at 3536 E Cesar E Chavez Ave. While deceptively small in its footprint, PET ZONE distinguishes itself by offering a surprisingly vast and diverse array of products and services catering to a wide range of beloved pets, from the most common to the more exotic. This store is particularly renowned for its exceptional selection of birds, including stunning Macaw parrots, alongside a comprehensive inventory for cats and dogs. PET ZONE prides itself on delivering not just products, but an experience rooted in incredible customer service, where owners and staff genuinely go above and beyond to ensure customer satisfaction and pet well-being. Whether you're seeking premium pet food, durable toys, essential grooming supplies, or even guidance on finding the perfect avian companion, PET ZONE aims to be your trusted local resource. Their commitment to offering a rich variety of items within a welcoming environment makes them a go-to destination for pet owners across Los Angeles and the broader California region, fostering a strong sense of community among animal lovers.
Location and Accessibility
PET ZONE is conveniently located at 3536 E Cesar E Chavez Ave, Los Angeles, CA 90063, USA. This address places it within a dynamic and easily accessible part of Los Angeles, making it a convenient destination for pet owners residing in the surrounding neighborhoods and across the greater Southern California area. Cesar E Chavez Avenue is a significant thoroughfare, ensuring that the store is straightforward to locate and reach from various directions. For customers driving, there are usually parking options available in the vicinity, which is a practical consideration when picking up pet supplies or a new feathered friend. The area is generally well-served by local public transportation, offering alternative methods of access for those who prefer not to drive. Its placement within a vibrant commercial and residential blend of East Los Angeles contributes to its local charm and ease of access for the community. The store's hours of operation are generally Tuesday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM, with Mondays closed, providing ample opportunities for Californians to visit throughout the week. The accessibility of PET ZONE helps solidify its role as a key local resource for all pet care needs.
Services Offered
- Extensive Bird Selection: PET ZONE is highly praised for its remarkable selection of birds, including a variety of parrot species such as Macaws (e.g., Scarlet Macaw) known for their beauty and ability to talk. The store provides a diverse range of birds, ensuring customers can find a suitable companion.
- Comprehensive Pet Food: The store offers a wide variety of pet food for various animals, including cats, dogs, and birds. This likely includes different brands, formulations, and dietary options to cater to specific nutritional needs and preferences of different pet species and individual animals.
- Pet Toys and Treats: Customers can find a vast array of pet toys and treats for dogs, cats, and birds. These range from interactive toys to chew items and training treats, designed to provide mental stimulation, physical activity, and reward.
- Grooming Pet Shampoos: PET ZONE carries essential grooming products, specifically mentioning pet shampoo and flea shampoo. This indicates their commitment to providing solutions for pet hygiene and pest control, catering to the overall well-being of pets.
- Pet Accessories and Supplies: Beyond food, toys, and grooming products, the store offers various other pet essentials. This could include leashes, collars, beds, bowls, carriers, and other accessories necessary for comfortable and safe pet ownership.
- Exceptional Customer Service and Support: A standout feature is their commitment to "absolutely incredible" customer service. This includes going "above and beyond" to assist customers, offering flexible exchange policies (even for live animals like parrots to ensure a perfect match), and providing guidance on pet care, such as the importance of daily interaction for bonding with birds.
Features / Highlights
- Exceptional Customer Service: This is perhaps the most emphasized highlight. Customers consistently praise the "absolutely incredible" service, noting that staff and owners "truly go above and beyond." The willingness to allow multiple exchanges for a live Macaw parrot until the perfect match was found exemplifies their dedication to customer satisfaction and pet well-being.
- Outstanding Bird Selection: PET ZONE is highly distinguished by its "stunning" and "gorgeous" selection of birds, particularly various Macaw parrots, some of which are noted for their ability to talk. This makes it a prime destination for bird enthusiasts seeking quality avian companions.
- Broad Product Variety in a Compact Space: Despite being described as a "small pet store," it boasts a "vast variety of things," ranging from food and treats for cats, dogs, and birds to grooming essentials like shampoos. This efficient use of space to offer a comprehensive inventory is a significant highlight.
- Knowledgeable and Supportive Owners: The owners are described as "just the greatest," implying they are friendly, approachable, and highly supportive. This fosters a welcoming atmosphere where customers feel comfortable asking questions and receiving expert advice, especially crucial for specialized pet care like parrots.
- Commitment to Pet Well-being and Bonding: The store emphasizes the importance of "daily interaction for bonding" with birds, showing a holistic approach to pet ownership that extends beyond just selling products. This focus on the pet's emotional and social needs is a valuable aspect.
- High-Quality Livestock: Reviews indicate that the birds available are "gorgeous" and well-cared for, suggesting a commitment to maintaining healthy and vibrant animals before they go to their new homes.
Contact Information
Address: 3536 E Cesar E Chavez Ave, Los Angeles, CA 90063, USA
Phone: (323) 261-7556
Mobile Phone: +1 323-261-7556
Conclusion: Why this place is suitable for locals
For pet owners across Los Angeles, California, and specifically those in the East LA area, PET ZONE at 3536 E Cesar E Chavez Ave is an exceptionally suitable and highly recommended local pet store. Its defining characteristic is truly its **unparalleled customer service**, with staff and owners consistently going "above and beyond" to ensure satisfaction, even facilitating multiple exchanges for a beloved parrot until the customer found their perfect match. This level of dedication fosters immense trust and loyalty within the community. While modest in size, PET ZONE offers a surprisingly "vast variety of things," catering comprehensively to cats, dogs, and especially excelling in its **stunning selection of birds**, including a range of vibrant and often talking Macaws. This specialized avian focus makes it a prime destination for bird enthusiasts in California who seek healthy, well-cared-for feathered companions. The convenience of finding essential pet food, engaging toys, and crucial grooming supplies all under one roof simplifies pet care for busy locals. The knowledgeable and genuinely supportive owners create a welcoming atmosphere where customers feel empowered and educated about their pet's needs, from daily interaction tips for bonding to general care advice. By choosing PET ZONE, local Californians are not only gaining access to a wide array of high-quality pet products and healthy animals but also investing in a local business that truly values customer relationships and pet well-being above all else. It's a cherished neighborhood gem that consistently delivers on its promise of exceptional service and diverse offerings for the beloved pets of Los Angeles.
PET ZONE Photos










PET ZONE Location
PET ZONE
3536 E Cesar E Chavez Ave, Los Angeles, CA 90063, USA
PET ZONE Reviews
This Bird Shop is hands down one of the best stores I’ve ever been to! Their customer service is absolutely incredible—they truly go above and beyond. I got a stunning Macaw Parrot, but as I was learning more about caring for them, I realized I needed a better match. They were so kind and allowed me to exchange it, not just once, but twice, until I found the perfect bird—a breathtaking Scarlet Macaw! Every bird I saw was gorgeous, and many of them even talk! I also learned how important daily interaction is for bonding. This shop is amazing, and I highly recommend it to any bird lover!
Feb 09, 2025 · Evangelia HaynesIf you need anything from cat to dog or bird food, or and may other things, like toys or treats here is the place. The owners are just the greatest. They carry grooming pet shampoo and flea shampo. A small pet store but with a vast variety of things. THEY HAVE BIRDS TOO.
Apr 25, 2025 · Alejandra Felix (Hmitiel1)Excellent costumers service and nice attitude to help us find our love birds 🐦 stop by for yours 💯👍
Oct 27, 2024 · Jose CoronelGreat place to buy anything you need for pets, good prices, I bought two dog houses. Catherine was very helpful, friendly atmosphere will return for other things I need. 🦮🐕🦺🐕🐶🐶🐶
Feb 12, 2025 · randy romeroBought a dog house I like that it's very nice it has use of the doctors get air recommended
Dec 31, 2024 · Alma Puchi
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