Petco Introduce
Welcome, North Carolina pet parents! In the vibrant city of Charlotte, finding a reliable and comprehensive store that caters to all your pet's needs is a true convenience. From daily essentials like food and toys to specialized services such as grooming, having a go-to destination simplifies the rewarding journey of pet ownership. Petco, located on Metropolitan Ave, stands as a well-known option for Charlotte residents, offering a vast array of products and in-store services designed to support the health and happiness of your beloved animal companions. This article provides an insightful look into what this particular Petco location offers from a local North Carolina perspective.
Petco is a nationally recognized retailer that aims to be a holistic partner in pet wellness, providing everything from quality pet nutrition to essential care services. The Charlotte location on Metropolitan Ave strives to embody this mission by offering a wide selection of products for various pets, including dogs, cats, fish, reptiles, and small animals. Beyond retail, this Petco is known for its in-store services, particularly grooming. As highlighted by customer feedback, dedicated staff members, such as Berry in the fish department, work diligently to maintain "beautiful" and healthy tanks, making it a recommended spot for fish enthusiasts. Similarly, individual groomers like Oz have received praise for their "great haircut" skills, indicating the potential for exceptional personalized service. While customer experiences can vary, the store's overall goal is to provide a comprehensive and convenient solution for the diverse needs of Charlotte's pet community.
Petco in Charlotte is conveniently located at 900 Metropolitan Ave STE 1A, Charlotte, NC 28204, USA. This address places it within The Metropolitan, a popular mixed-use development that integrates residential, retail, and dining spaces. This prime location in Charlotte's urban core makes it exceptionally accessible for residents across various neighborhoods, including Dilworth, Myers Park, Elizabeth, and Uptown. Metropolitan Avenue itself is a significant thoroughfare, ensuring straightforward navigation for drivers from different parts of the city.
The fact that it's situated within a larger shopping complex like The Metropolitan is a notable advantage. This often translates to ample parking availability, which is a key convenience for pet owners, especially when purchasing bulky items like large bags of pet food, crates, or live animals. The integrated nature of The Metropolitan also allows for combining a trip to Petco with other errands, such as grocery shopping or grabbing a meal, enhancing overall efficiency for busy Charlotte locals. For those who rely on public transportation, the area is typically well-served by CATS bus routes, providing additional options for reaching the store. This strategic and easily accessible location positions Petco on Metropolitan Ave as a practical and central resource for pet owners throughout the Charlotte metropolitan area.
Petco on Metropolitan Ave, like other Petco locations, offers a wide spectrum of products and services designed to cater to the diverse needs of pets and their owners.
- Pet Food & Nutrition: An extensive selection of dog, cat, fish, small animal, and bird food, encompassing popular brands, specialized diets (e.g., grain-free, limited ingredient), and prescription veterinary diets.
- Pet Supplies: A comprehensive range of leashes, collars, harnesses, beds, crates, carriers, toys, apparel, and training aids for various types of pets.
- Aquatic & Reptile Supplies: Tanks, filtration systems, lighting, heating elements, decorations, water conditioners, and a variety of live freshwater and saltwater fish. The store is specifically noted for its "healthy and maintained" fish tanks by Berry.
- Small Animal & Bird Supplies: Cages, bedding, food, and accessories for hamsters, guinea pigs, rabbits, and birds.
- Professional Grooming Services: Offers baths, haircuts, deshedding treatments, nail trims, and other specialized grooming services for dogs and cats. Customer reviews highlight exceptional individual groomers like Oz.
- Self-Service Dog Wash: Many Petco locations, including this one, provide self-service dog wash stations with elevated tubs, shampoos, conditioners, towels, and dryers for a convenient bathing experience.
- Dog Training Classes: Various levels of dog training are available, from puppy socialization and basic obedience to more advanced training, often led by certified trainers.
- Vaccination Clinics (Vetco): This Petco location often hosts Vetco vaccination clinics, offering affordable preventive health services such as vaccinations, microchipping, and deworming.
- Pet Adoption Events: Partners with local animal shelters and rescue organizations to host in-store adoption events, facilitating the rehoming of pets in need.
Petco on Metropolitan Ave in Charlotte possesses several notable features and highlights, reflecting both the general strengths of the Petco brand and specific positive aspects experienced by local customers.
- Dedicated & Knowledgeable Staff in Specific Departments: A significant highlight is the praise for staff members like Berry, who "always maintain[] her tanks beautiful" and ensure "healthy and maintained" fish. This indicates a high level of dedication and expertise in specialized areas.
- Quality of Live Animals: The recommendation for "healthy fish and pets" suggests a commitment to the well-being of the animals sold at this location, which is crucial for new pet parents.
- Skilled Grooming Professionals: The positive feedback for groomers like Oz, who delivered a "great haircut," points to the presence of talented individuals capable of providing excellent service within the grooming department.
- Extensive Product Assortment: As a Petco store, it offers a vast selection of pet supplies, making it a convenient "one-stop shop" for nearly all pet-related purchases, from food to toys and health products.
- Convenient In-Store Services: The availability of grooming, training, and vaccination clinics adds significant value, allowing pet owners to address multiple needs at a single location.
- Clean and Organized Environment: The store being described as "clean and organized" enhances the shopping experience and reflects a commitment to maintaining a pleasant and safe environment for both customers and animals.
However, it's important to note the presence of contrasting reviews regarding customer service, particularly within the grooming department. While some experiences are highly positive, others describe instances of "condescending and rude" behavior and a "butcher of a job" on grooming. This indicates that while the potential for excellent service exists, customer experience can vary, and prospective visitors should be aware of this inconsistency.
For product inquiries, service appointments, or general information, you can contact Petco on Metropolitan Ave at:
Address: 900 Metropolitan Ave STE 1A, Charlotte, NC 28204, USA
Phone: (704) 916-4047
Mobile Phone: +1 704-916-4047
For North Carolina locals in Charlotte, Petco on Metropolitan Ave stands as a suitable and highly accessible option for addressing a wide range of their pet care needs. Its prime location within The Metropolitan, offering ample parking and easy access, is a significant advantage for busy urban pet owners. The store's extensive inventory ensures that you can find nearly every product imaginable for your pets, from specialized diets to a diverse array of toys and accessories.
Furthermore, the presence of dedicated staff members praised for their care of fish, and skilled groomers like Oz who deliver excellent results, highlight the potential for high-quality, personalized services. While some customer service experiences may vary, the overall convenience and comprehensive offerings make this Petco location a valuable resource for the Charlotte community. It serves as a practical, one-stop destination for both routine pet essentials and specialized care, contributing to the well-being of pets across Mecklenburg County and beyond.
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Petco Location
Petco
900 Metropolitan Ave STE 1A, Charlotte, NC 28204, USA
Petco Reviews
Staff is always friendly and the store is clean and organized. Shout out to Berry for always maintaining her tanks beautiful every time I visit to buy fish. They always seem healthy and maintained compare to other pet stores I have visited. Recommend this location for healthy fish and pets!
May 17, 2025 · George RamirezWhile getting my dogs grooming today, at check in Ashley off the bat was very condescending and rude. “Can I help you???” You see I have a dog and it’s the grooming station. It would be more of quality to ask the name under the reservation I’ve set for over a week now. After finding out dogs rabies vaccine was overdue, she was overjoyed to say she can’t help me.I asked to schedule a time for vaccine here since my previous vaccine was with another company. She quickly said “NOPE! We don’t have any today” then I asked for her name and she said “It’s on the wall over there. Goodbye!” Then walked in the back.Wouldn’t recommend her or this shop to anyone who carries themselves with class and appreciates that back 😙Update: Called today the service is still the same. Do not go to this store!!
Jun 14, 2025 · Mauri BarnesThere was no good service. The American woman served us without the character to provide good service. Her face was angry. She should be more friendly when selling products and pets. They want to sell them what they want, not what the customer wants.I will give 5 stars. The Petco store has not really done anything. Otherwise, the staff has no character. There were 2 rude people. We asked them and they were kind. Thank you very much for reading my comment. I just left my experience at the store. If there is good service, there will be more customers and more sales.
Feb 04, 2025 · Andrea PerezWell after looking over some of the reviews today I'm sorry certain clients have had such bad experiences. My appointment went well for my dog Mokah. At pickup I didn't even notice her. Groomer probably thought I didn't like the cut. She was so freaking cute and fluffy.
Nov 28, 2024 · Aerial Heating & Air ConditioningCame here on my lunch break to get new blades for my dogs clippers. They told me they didn't sell blades… they literally had the blades on the locked shelf… After finding the blades my next task was finding someone to open the case for me. Which apparently no one in the store had keys to so I wasted about 20+ minutes. Im sure if they spent time looking rather than talking they would have found the keys like I found the blades.
Mar 26, 2025 · Jias Slen
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