Petco Introduce
For pet parents throughout Carmel, Indiana, and the surrounding Indianapolis metropolitan area, Petco at 2160 E 116th St stands as a comprehensive resource for all their animal companions' needs. This well-established pet care center offers more than just a place to pick up pet food; it serves as a community hub where convenience meets a broad spectrum of products and services designed to support the health and happiness of pets. From essential daily supplies to specialized care and opportunities to welcome new furry, feathered, or scaled family members, Petco aims to be a trusted partner in the journey of pet parenthood for locals in Hamilton County.
Petco's commitment extends beyond simply providing products; it embraces a holistic approach to pet well-being, often fostering connections between pets and people. As evidenced by local customer experiences, the staff at this Carmel location are frequently praised for their friendliness, passion, and willingness to share valuable knowledge. This dedication to customer service and pet welfare is crucial for pet owners seeking guidance on everything from proper nutrition to training tips and animal behavior. Whether you're a seasoned pet parent or considering bringing home your very first animal, Petco in Carmel strives to offer a supportive environment where you can find quality items and receive helpful advice tailored to your specific pet's needs. The positive interactions highlighted by customers, particularly concerning the care and health of the animals in-store and the knowledgeable team members, truly underscore the value this location brings to the Carmel community.
Petco in Carmel is conveniently located at 2160 E 116th St, Carmel, IN 46032, USA. This address places it within a prominent commercial area, making it highly accessible for residents across Carmel, Westfield, Fishers, and northern Indianapolis. East 116th Street is a major east-west thoroughfare in Hamilton County, ensuring excellent visibility and straightforward navigation to the store. The shopping center where Petco is situated typically provides ample parking, contributing to a hassle-free visit for customers even during peak hours.
The store's hours of operation are designed to accommodate a wide range of schedules for busy pet owners. Petco Carmel is open from Monday through Saturday, 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM. These extended hours, particularly the late closing on weekdays, offer significant flexibility, allowing customers to visit after work or during evenings. This accessibility is a key advantage, ensuring that pet parents can easily pick up supplies, attend grooming appointments, or explore adoption opportunities at their convenience. The combination of a prime location and generous operating hours makes Petco a highly accessible and convenient destination for all pet care needs for locals in and around Carmel, Indiana.
Petco offers a comprehensive array of products and services designed to meet the diverse needs of various pets. The Carmel location at 2160 E 116th St typically provides the full range of Petco offerings:
- Pet Food & Nutrition: A vast selection of dry, wet, and raw pet foods for dogs, cats, small animals, birds, and aquatic life, including premium brands, prescription diets, and options for various dietary sensitivities and life stages.
- Pet Supplies & Accessories: An extensive inventory of essentials and accessories, such as collars, leashes, harnesses, beds, crates, carriers, food and water bowls, training aids, and a wide variety of toys for enrichment and play.
- Live Animals: This Petco location sells a range of live animals. This typically includes various species of fish, birds (such as parakeets and conures), small animals (like guinea pigs, hamsters, rats, mice, ferrets, and chinchillas), and reptiles/amphibians (including crested geckos, frogs, and snakes). One customer specifically noted purchasing a crested gecko from this store, highlighting the knowledge of staff like Tay in guiding them through the care of such specific animals.
- Grooming Services: Professional dog grooming services, including baths, haircuts, nail trimming, ear cleaning, and specialized treatments for shedding, itching, and fleas. They offer various packages and add-ons like teeth brushing and paw balm applications.
- Pet Training: Dog training classes for various skill levels, from puppy socialization to advanced obedience, often available in group settings or private sessions.
- Veterinary Services (Vetco Clinics/Hospitals): Many Petco locations host Vetco Vaccination Clinics or full-service Vetco Total Care Animal Hospitals, offering preventive care, vaccinations, microchipping, routine exams, and potentially more comprehensive vet services.
- Pet Adoption Events & Habitats: In partnership with Petco Love and local animal welfare organizations, Petco facilitates pet adoptions. This store may have in-store adoption habitats for cats and sometimes hosts weekend adoption events for dogs and other pets, connecting shelter animals with loving homes.
- Self-Serve Dog Wash: Equipped with elevated tubs, shampoos, towels, and dryers, providing a convenient and mess-free option for owners to wash their dogs themselves.
- Aquatic & Reptile Supplies: Specialized equipment, decor, and live plants for aquariums, as well as terrarium setups, lighting, heating, and substrates for reptiles and amphibians.
Petco in Carmel offers several key features and highlights that enhance the shopping and service experience for local pet owners.
- Knowledgeable and Passionate Staff: A significant highlight, as noted by customer reviews, is the friendly, passionate, and patient staff, such as Tay and the manager Taylor. Their willingness to educate customers on pet care (e.g., for a crested gecko) and share personal experiences creates a highly positive and trustworthy environment, turning first-time visitors into loyal customers.
- Happy and Healthy Animals: Customers observe that the animals in the store, including guinea pigs and conures, appear "happy and healthy," indicating good care practices within the store's habitats. This reassures prospective pet parents about the welfare of animals available for purchase.
- Wide Range of Live Animals Available: The store provides a variety of live animals, including small animals, birds, fish, and reptiles like crested geckos. This diverse selection offers options for various types of pet enthusiasts seeking a new companion.
- Comprehensive Pet Care Hub: Beyond just retail, Petco serves as a holistic pet care center, offering a combination of products and essential services like grooming, training, and veterinary clinics. This multi-faceted approach makes it a convenient one-stop shop for pet parents.
- Support for Pet Adoption: Through partnerships with Petco Love and local animal welfare organizations, the Carmel Petco actively supports pet adoption, providing opportunities for homeless animals to find loving homes.
- Customer-Focused Service: The attention to customer needs and appreciation for feedback, as demonstrated by the manager taking time to acknowledge praise for an employee, highlights a strong customer service orientation.
- Corporate Standards and Resources: As part of a national chain, Petco benefits from corporate resources, including extensive product inventories, established health protocols for animals, and online educational guides (e.g., animal care sheets). While pricing on live animals might be a corporate decision, the overall service and product quality are generally consistent.
For direct inquiries, to check product availability, or to schedule services at this location, please use the following contact information:
Address: 2160 E 116th St, Carmel, IN 46032, USA
Phone: (317) 587-1820
For the most up-to-date information on store hours, specific animal availability, or to book grooming and Vetco appointments, it is always recommended to visit their official website or call the store directly.
For pet owners residing in Carmel, Indiana, and the broader Indianapolis area, Petco at 2160 E 116th St offers a highly suitable and comprehensive solution for their pet care needs. Its prime location on a major thoroughfare, combined with extensive operating hours, ensures convenient access for daily shopping, grooming appointments, or discovering a new family member. The store stands out for its well-maintained environment where animals appear healthy and happy, and crucially, for its staff's evident passion and expertise in pet care, creating a welcoming and informative atmosphere. Whether you're seeking high-quality food, engaging toys, professional grooming services, or considering adopting a small animal, bird, or reptile, this Petco location provides a reliable, all-encompassing resource. Its commitment to animal welfare and customer satisfaction, as echoed in positive local testimonials, makes it a trusted destination for nurturing the health and happiness of pets throughout the Carmel community.
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Petco Reviews
Staff was very friendly and all of the animals looked happy and healthy. They had two animals in particular that you could tell lovethe attention they get from the staff. The male Guinea Pig I pictured and a Green Conure I forgot to get a picture of. I wish Petco was more reasonable/competitive with pricing on live animals, but thats not on this location, thats corporate marketings fault.
Jun 06, 2025 · Nico CerceoMy son chose a crested gecko for his 21st birthday present. He did some research and visited this store to purchase the crested gecko. Tay was so passionate about explaining how to take care of the gecko. She was so patient with all of our questions. She shared her personal experience of owning this gecko and the way to build a vivarium. It was evident she valued us as customers. Tay turned this once Petsmart customer into a Petco customer. I also spoke with the manager, Taylor at the 116th Street Petco in Carmel, IN to express my appreciation of Tay. Taylor was gracious with my praise of Tay. Taylor took time to allow me to express how impressed I was of Tay. Thank you Tay for not only educating us on the care of the gecko but showing you truly cared about us as customers.
Apr 29, 2025 · Jami KurtzWe’ve used the grooming center many times, and Izzy/team have always done a fantastic job with our dogs (Husky, GSD, & Lab mix). The whole store is clean, and the staff is consistently attentive and kind!
Apr 28, 2025 · Caleb BedgoodGood quality and healthy products for your pets. But as soon as you walk in , there are Pride items for your pets all over the place. Too woke. I’m there for my pets, not too learn about your ideology.
Jun 15, 2025 · Neil GonzalezWe frequent this location. Helen in particular, is very knowledgeable and helpful with advice for our 7-month-old Boxer puppy Goose. Her training prices are fair as well.
Jun 01, 2025 · Andrea Pennell
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