Petco Introduce
Hello, Massachusetts pet parents! For those of us who share our homes and hearts with animal companions, finding a trusted local resource for their needs is incredibly important. In the bustling community of Burlington, Massachusetts, Petco stands as a well-known establishment aiming to provide a comprehensive range of products and services for pets of all kinds. This article is designed to offer local users like you a detailed and informative look into what Petco at 51 Middlesex Turnpike has to offer, helping you navigate your options for quality pet care and supplies right here in Massachusetts.
Petco is a familiar name across the nation, and its Burlington location strives to deliver the brand’s promise of supporting pet health and happiness. Beyond just selling products, this store often functions as a hub for various pet services, from specialized grooming to opportunities to bring home new family members. We’ll explore its accessible location, the wide variety of products and services available, what local customers highlight as its strengths and areas for improvement, and ultimately, why it remains a relevant choice for pet owners in the Burlington area and beyond. It’s about more than just transactions; it's about finding a convenient and reliable partner in your pet's well-being journey.
Petco in Burlington, Massachusetts, is conveniently situated at 51 Middlesex Turnpike, Burlington, MA 01803, USA. This location is particularly advantageous for residents in Burlington and surrounding towns such as Woburn, Bedford, Lexington, and Wilmington, thanks to its placement on a major thoroughfare. Middlesex Turnpike is a key route, providing straightforward access and making it an easy destination for routine shopping or scheduled services.
The store's presence within a commercial area typically ensures ample parking, which is a significant convenience, especially when purchasing bulky items like large bags of pet food or transporting pets for grooming appointments. Its integration into the local retail landscape means it's a familiar and easily identifiable stop for many Massachusetts residents. For those utilizing GPS navigation, simply entering "51 Middlesex Turnpike, Burlington, MA" will guide you directly to the Petco store, ensuring a smooth journey for you and your companion. This ease of accessibility underscores its role as a practical and central resource for pet owners in the local community.
Petco in Burlington offers a diverse range of products and services designed to cater to the needs of various pets. While inventory and service availability can fluctuate, here's a general overview of what local pet parents can typically find:
Comprehensive Pet Food & Nutrition: An extensive selection of dry kibble, wet food, raw food options, and specialized diets for dogs, cats, birds, reptiles, and small animals. This includes a wide array of treats, chews, and nutritional supplements from numerous popular and premium brands.
Pet Supplies for All Animals: A vast inventory of essential supplies such as leashes, collars, harnesses, beds, crates, carriers, and toys for dogs and cats. Beyond that, the store stocks a full range of products for small pets (e.g., hamsters, guinea pigs, rabbits), birds (cages, feeders, toys, perches), and reptiles (terrariums, heating/lighting, substrates, decor).
Aquatics Department: For fish enthusiasts, this location typically features a robust aquatics section offering live freshwater and saltwater fish, aquatic plants, aquariums of various sizes, filters, heaters, decorations, and a comprehensive selection of fish food and water care products.
Live Small Animals & Reptiles: Petco often carries a selection of live small animals like hamsters, guinea pigs, gerbils, and mice, as well as various reptiles such as geckos, bearded dragons, and tree frogs. Live feeder insects like crickets are also available for reptile owners.
Full-Service Dog Grooming Salon: The in-store grooming salon provides a range of services including baths, haircuts, nail trims, ear cleaning, and specialized treatments like de-shedding, skin/coat conditioning, and "spaw" packages (e.g., blueberry facials, paw balms). Appointments are required for full services, while walk-in nail trims may be available.
Self-Serve Dog Wash Stations: For pet owners who prefer to bathe their dogs themselves but want to avoid the mess at home, self-serve wash stations equipped with tubs, shampoos, and dryers are typically available.
Pet Training Classes: Petco offers various levels of dog training, from puppy socialization and basic obedience to more advanced manners and behavior modification. These classes aim to strengthen the bond between pets and their owners and address common behavioral challenges.
Vetco Vaccination Clinics: Many Petco locations, including Burlington, host Vetco vaccination clinics on specific days, providing convenient and affordable preventative veterinary care such as vaccinations and microchipping for dogs and cats.
In-Store Veterinary Clinic/Animal Hospital: Some Petco locations feature an in-store vet clinic or animal hospital offering services like wellness exams and vaccinations. It's recommended to call the Burlington store directly to confirm the availability of a full in-store vet clinic for comprehensive services beyond vaccinations.
Pet Adoption Events: Petco regularly partners with local animal shelters and rescue organizations to host in-store adoption events, helping deserving pets find their forever homes within the Massachusetts community.
Petco in Burlington, MA, offers several features and highlights that contribute to its appeal as a local pet store, alongside some areas where customer experiences vary.
Knowledgeable Sales Staff for Live Animals: One significant highlight is the quality of information provided by sales associates, particularly in the live animal departments. A customer review specifically praises "Maddie the salesperson" for being "very knowledgeable and answered all my questions" regarding the purchase of Australian White's tree frogs. This suggests that staff in these specialized sections are equipped to guide new and experienced pet owners.
Healthy and Active Live Animal Inventory: Feedback indicates that the live animals purchased from this location are "healthy and active." The repeat purchase of frogs that remained healthy speaks positively about the store's care standards for its live inventory.
Positive Grooming Experiences with Specific Stylists: The grooming salon receives positive feedback, particularly concerning individual groomers. A review highlights that "Alec did a fabulous job on Kaia's spring special spa package! She smells so good and was so happy with him! Her teeth and ears are nice and clean!" This suggests that while experiences can vary, certain groomers provide excellent, caring service and achieve great results. Other general reviews for Petco grooming elsewhere also confirm that when you find a good groomer, they can be excellent and caring.
Wide Variety of Products (Implicit): As a large retail chain, Petco consistently offers a vast selection of pet products, from various food brands to toys and accessories for all types of pets. This broad inventory is a core feature that attracts many local customers looking for convenience and choice.
Convenience of Multiple Services in One Location: The ability to purchase supplies, get grooming done, attend training classes, and potentially access veterinary services (like vaccinations) all under one roof is a major draw for busy pet parents in the Burlington area.
Customer Service Variability (General Petco Trend): While specific reviews for this Burlington location are generally positive, broader feedback regarding Petco as a whole (from external sources) sometimes points to inconsistencies in customer service, particularly concerning online orders, prescription refills, or corporate policies regarding grooming. However, the provided reviews for this specific store suggest a more positive in-store experience regarding staff knowledge and individual service quality.
For inquiries, product availability, or to schedule services, Petco in Burlington, MA, can be contacted using the following information:
Address: 51 Middlesex Turnpike, Burlington, MA 01803, USA
Phone: (781) 221-7160
Mobile Phone: +1 781-221-7160
For up-to-date store hours, specific service schedules (like Vetco clinic dates), and to book grooming or training appointments, it is always recommended to call the store directly or visit their official website.
For residents of Massachusetts, especially those in Burlington and the surrounding communities, Petco at 51 Middlesex Turnpike stands as a highly suitable and convenient option for a wide range of pet needs. Its accessible location on a major roadway ensures ease of travel, making it a practical stop for everything from routine pet food purchases to more involved services. The comprehensive inventory means that pet parents can often find all their necessary supplies, from specialized diets to unique accessories, within a single visit, saving time and effort.
What truly enhances its suitability for locals are the specific positive highlights from customer experiences. The praise for knowledgeable sales staff, particularly concerning live animals, offers reassurance that you can receive informed guidance when expanding your pet family. Furthermore, the positive feedback on individual grooming stylists like Alec demonstrates a commitment to quality care and customer satisfaction within their service departments. While it's part of a large chain, the Burlington Petco appears to foster positive individual interactions. For Massachusetts pet owners seeking a one-stop shop that combines a vast selection of products with valuable in-store services, and a staff that can offer knowledgeable assistance, Petco in Burlington remains a strong and reliable choice within the local pet care landscape.
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Petco Location
Petco
51 Middlesex Turnpike, Burlington, MA 01803, USA
Petco Reviews
I purchased 2 green eyed Australian White’s tree frogs on June 14. This is my second purchase as I bought 2 others back last fall. In both cases they were healthy and active. Maddie the salesperson was very knowledgeable and answered all my questions.This is Brisbane, who seems happy in his new home.
Jun 15, 2025 · Jack StearnsAlec did a fabulous job on Kaia's spring special spa package! She smells so good and was so happy with him! Her teeth and ears are nice and clean!
Apr 22, 2025 · Nicole GMy boyfriend and I adopted a hamster from this location today. We were extremely impressed by the customer service and the amount of information we got from our sales associate, Zach. Zach took the time to educate us on what would be best for our new pet, and spent 30 minutes with us going through what our hamster, Terry, would need to live a happy life. My boyfriend and I will absolutely be back even thought this store is a little further from us simply due to the customer service.Thank you Zach!!! You were wonderful :-) and Terry says hello!
Sep 16, 2024 · Sara HolmThe problem was with the Petco branch, not the delivery person. Petco gave the delivery person the wrong address, so the poor delivery person was calling me, unsure where to go. The address given to him was in a different town about 30 minutes away. Once I got my delivery, two items were missing. I called the store the next day, and the girl who answered was very rude. I am not a rude person, so I can say with certaintly that she was not reacting to me. She would not let me talk and kept talking over me. She told me I could only physically go to the branch to get a refund. According to her, the store could do no wrong and it was my fault the driver was given the wrong address and my fault I did not get all my items. I said to her that it did not make sense and asked if I could speak to a supervisor. She told me that she was the manager and the only manager in that store. I asked her what her name was, and she told me that she did not need to give me her name. She was so rude to me that I ended up hanging up and calling the corporate office. The corporate office was able to re-ship the items for me. Given my experience with the Burlington MA store, I will never shop there again. I have six pets and I will buy my pet products from Amazon from now on. My phone call took place on Mar 31, 2025 at 1003 AM. I would recommend finding out who was answering the phone at that time. The customer service was the worst I have ever experienced and you are going to lose customers due to the rudeness of this individual.
Apr 01, 2025 · BrookeFirst time in took great care of our puppy. We got his shots and his first Halloween costume that ended up being on clearance for $7. Cashier was super nice and friendly. Overall perfect experience.
Oct 27, 2024 · Scott Corcoran
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