Petco Introduce
For pet parents across Olathe and the wider Kansas community, finding a dependable and well-stocked resource for all their furry, feathered, or scaled friends' needs is paramount. Petco at 13620 S Black Bob Rd in Olathe stands as a well-known local option, offering a comprehensive array of products and services designed to support the health and happiness of pets. This article will provide an in-depth look at what makes this particular Petco location a go-to spot for Kansas residents, from its convenient offerings to insights from local customer experiences.
Petco generally aims to be a holistic pet care destination, providing everything from premium nutrition to engaging toys, essential health supplies, and even professional services like grooming and training. Understanding that pets are cherished members of our families, this location strives to meet diverse pet care needs with a helpful and accessible approach. We'll explore its strategic location, the variety of services available, and unique features that contribute to its role in the Olathe pet community, ensuring you have the information to make the most of your visits.
Petco in Olathe is conveniently located at 13620 S Black Bob Rd, Olathe, KS 66062, USA. This address places it within a busy commercial corridor, making it highly accessible for residents not only within Olathe but also from surrounding areas in Kansas. S Black Bob Road is a well-trafficked route, ensuring that finding the store is straightforward, whether you're coming from nearby neighborhoods or planning a dedicated trip.
The accessibility of this Petco location is a significant advantage for busy pet owners. Ample parking is typically available in such retail areas, facilitating easy drop-offs and pick-ups, especially when handling excited pets or larger purchases. Its integration into Olathe's retail landscape means that a visit to Petco can often be combined with other errands, providing a practical and efficient solution for your pet care shopping needs.
Petco in Olathe offers a broad spectrum of products and services designed to cater to various pet types and their specific needs.
Pet Food and Nutrition: The store provides an extensive selection of pet food for dogs, cats, small animals, birds, and aquatic life. This includes various brands, specialized dietary options (such as grain-free, limited ingredient, and prescription diets), and a wide assortment of treats to meet diverse nutritional requirements.
Pet Supplies and Accessories: You can find a comprehensive range of supplies necessary for pet comfort, safety, and entertainment. This includes leashes, collars, harnesses, beds, crates, carriers, toys, grooming tools, and training aids.
Professional Grooming Salon: Petco offers full-service grooming for dogs and cats. Services typically include baths, haircuts (often to breed-specific standards), nail trims, ear cleaning, and specialized treatments. While specific reviews for grooming at this location were not provided, Petco as a chain emphasizes professional, certified stylists and a "7-Point Pet Care Check" during grooming appointments to monitor overall pet health.
Dog Training Classes: This location offers professional dog training programs, including Fundamentals training, as confirmed by a customer review. Petco's training classes are typically small and conducted indoors, providing ample one-on-one time with the instructor. They cover various stages, from puppy socialization to obedience, aiming to help dogs develop good manners and strengthen the bond with their owners. Instructors like "Kay at the Black Bob location" are noted for being "very patient." Petco's training is often science-based and rewards-focused.
Aquatic Life and Supplies: Petco provides a selection of fish (freshwater, and sometimes saltwater depending on store size), live plants, and all essential aquarium equipment, including tanks, filters, heaters, and water treatment products. While one customer mentioned "Couple dead fish in the tanks," this indicates a potential area for attention in animal care, though it's important to note this is a single observation. Petco typically maintains a wide selection of aquatic life.
Small Animals and Reptiles: The store usually carries small animals like hamsters and guinea pigs, and reptiles (e.g., various types of lizards, snakes). A review specifically mentioned "Some hamsters, quite a few reptiles," and even a "Dusky Canure Zoox" (a type of bird), indicating a diverse live animal selection beyond common pets.
Veterinary Services (Vetco Clinics): Many Petco locations host Vetco Vaccination Clinics, providing convenient and affordable access to essential preventative care such as vaccinations, microchipping, and heartworm testing, administered by licensed veterinarians.
Pet Adoption Events: Petco frequently partners with local animal shelters and rescue organizations to host in-store pet adoption events, providing a platform for homeless animals to find loving homes. They do not sell dogs or cats directly but facilitate adoptions.
Curbside Pickup and In-Store Pick-up: For added convenience, the store offers curbside pickup and in-store pickup options for online orders, allowing customers to quickly retrieve their purchases. While one customer experienced a significant wait and an impolite interaction during a curbside pickup, these services are generally intended to streamline the shopping process.
Effective Dog Training Programs: A significant highlight is the quality of the dog training classes. Customers praise the "small" class sizes, the "lot of one on one time with the instructor," and the patience of trainers like Kay. This suggests a dedicated and effective approach to pet behavior and obedience, making it a valuable resource for dog owners in Kansas.
Diverse Live Animal Selection: The presence of "quite a few reptiles" and unique birds like the "Dusky Canure Zoox" sets this Petco apart for those seeking more exotic pets or specialized supplies beyond traditional dog and cat items.
Petco Rewards Program: The store offers Petco's reward system, which provides "special discounts on classes" and rewards towards products and services, adding value for loyal customers.
Comprehensive Product Range: From everyday pet food to specialized diets, and a wide array of accessories, the store's inventory caters to nearly all aspects of pet ownership, making it a convenient "one-stop shop."
Convenient Shopping Options: In addition to in-store shopping, the availability of curbside pickup and in-store pickup enhances flexibility for busy pet owners. While a particular incident highlighted a negative experience with curbside service, these options are designed for customer convenience.
Commitment to Customer Support (with noted exceptions): While one review detailed a negative interaction with staff during curbside pickup, suggesting a need for consistent customer service training, the positive feedback on training instructors indicates a general commitment to helpful and knowledgeable support in other areas.
Address: 13620 S Black Bob Rd, Olathe, KS 66062, USA
Phone: (913) 254-7589
Mobile Phone: +1 913-254-7589
For pet owners in Olathe and across the Kansas region, Petco at 13620 S Black Bob Rd offers a generally well-rounded and suitable option for their pet care needs. Its strategic location within a busy commercial area ensures easy accessibility and convenience for everyday shopping. The broad array of products, from staple foods and accessories to specialized items for reptiles and birds, means that a wide spectrum of pet needs can be met in one location.
A significant highlight for this specific Petco is its well-regarded dog training program, praised for its patient instructors and individualized attention, making it an excellent resource for local dog owners seeking to enhance their pet's behavior and their bond. While individual experiences can vary, as seen in the isolated incident regarding curbside pickup and staff demeanor, the overall offerings and the positive feedback on key services such as training solidify Petco's role as a valuable and accessible local resource for the Kansas pet community. It remains a convenient choice for those looking for a comprehensive pet store with a commitment to offering essential products and helpful services for their beloved animal companions.
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Petco Location
Petco
13620 S Black Bob Rd, Olathe, KS 66062, USA
Petco Reviews
I waited for over 30 minutes for a curbside order. I even tried to call the store during that time. I couldn’t go inside to pick it up because my dog is too anxious and was in the car with me. The girl brought out my order and asked my name, I gave it to her and she asked me for an ID and I said I didn’t bring it and I apologized. She said handed me my order and then said “you should probably have your ID with you if you’re driving” and walked away. Didn’t apologize for the wait or anything… was just rude for no reason..? I understand if she were to say sorry I can’t give the order without an ID but she gave it to me and THEN was rude.
Jun 12, 2025 · Hannah GebauerTaking my 10 month old sheltie here for Fundamentals training as we got him at 5 months. Classes are indoors and small, and your dog gets a lot of one on one time with the instructor. Kay at the Black Bob location is very patient and the puppies all seem to like her when she is helping you address your pets individual behaviors. Watch for Petco special discounts on classes.
Apr 30, 2025 · Jan DalyI have been taking my maltese in for hair cuts and baths for approx 1 year. Today an accident happened and my maltese was cut extremely close to her eye. It isn't terrible but so very close to her eye and given the way she is acting like she is in pain, I feel the necessity to take her to the vet tomorrow. I understand accidents happen and I'm certainly not blaming the groomer. I'm sure these type of things happen fairly often. Dogs just dont sit still upon command. The wound is not bleeding but is seeping. It is not a big gapping cut. It is just very close to her eye. The groomer offered 20% off the bill and was very upset it happened. She is likely a dog lover to do this job. I called the store when the dog was brought home after i inspected the cut and indicated the store should pay for a vet visit and/or refund all money. The store said not unless I either take my dog to the store's vet or let "Larry" meet me at her regular vet and be present during the vet visit. I will not subject my dog to a strange vet and I do not think it is necessary for me to allow "larry" the manager to be present with me at the vet. Very strange in my opinion and I'm not going to subject either myself or my dog to an unknown male being present in those small rooms. I'm not sure what the manager thinks I am going to do at the vet without him, but the request was very strange. So, again, the young lady did not do anything intentional and feels terrible I'm sure. She tried to resolve the issue within her ability i.e. the 20% discount. However, there is a fairness issue here and I'm told the only way to get the vet bill paid for is to use their vet or allow a stranger to meet me at my vet. Just remember this when you use this company. They lost a customer for dog cuts. I will have to think about baths. Just beware consumer. If your dog gets injured there, you are on your own. Costs to me for utilizing their services are to be determined after i take her to the vet. I'm sure the young lady, if she were allowed, would have agreed to pay the vet bill that will be incurred and refund our money. But the manager said No, if we injure your dog, you are on your own unless you meet the ridiculous requirements of allowing a stranger to accompany you at the vet or use a strange vet. Somehow I dont think small claims court would agree with that stance. Just buyer beware.
May 29, 2025 · Sheila SchultzSo me and my family went there. When we saw the ferrets my kids wanted to hold 1. They were watching other ppl hold 1 and u could tell they wanted to hold 1.so when my son asked to hold one the lady said no u want there buying 1 that's y there holding them. So then my wife went to ask if my daughter could hold 1 but they still didn't let us. Like how r going to see kids staring at an other kid holding 1 and say they cant.like how did she now we wernt buying 1. It shouldn't matter if we're buying 1 or thinking about buying or not buying.
May 10, 2025 · JaceI went in today honestly it looked like it was closed with how dark and empty it looked on the outside, but I needed to replace the lids on my 75 gallon aquarium since my fish are jumpers during feeding time. There’s a few options but they don’t look like the size I need so I go up to the front (which is super near the fish section) to ask for help. The cashier said not one word just shook her head when I asked if she could call someone (I’ve been hearing pages over the PA system since I walked in so I know they have phones) I asked again and again no word spoken just shook her head no. Thankfully I had heard a man towards the back of the store stocking shelves who was super friendly and able to help me get the right size lid for my tank. Back up to the front I go with my lid and a toy for my cat. Was going to pick up a bag of hay for my guinea pigs as well but figured I’d drive the 20 minutes to PetSmart. So I approached the register ans finally the cashier actually speaks to me but barely and reverted back to head shaking when asked any questions. It suck’s since I actually used to pretty regular in the store and had been used to the really friendly and helpful employees.
Mar 12, 2025 · Jennifer McLeod
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