Petco Introduce
Introduction / Overview
For pet parents across Massachusetts, finding a reliable and comprehensive resource for their animal companions' needs is essential, especially one that understands and addresses the unique sensitivities of each pet. In Avon, MA, Petco stands as a well-established destination that goes above and beyond the typical pet supply store. Petco is a nationally recognized leader in pet specialty retail, deeply committed to fostering the overall health and well-being of pets through high-quality products and valuable in-store services. The Avon location exemplifies this commitment, providing a vast array of essential pet food, supplies, and a range of services tailored to meet diverse pet needs. What truly sets this particular Petco apart, as passionately expressed by local customers, is the exceptional, compassionate care provided by its staff, particularly within its grooming salon. Even pets with past traumatic experiences or anxiety receive patient and understanding treatment, highlighting the team's dedication to creating a positive experience. Whether you're stocking up on your pet's favorite food, seeking expert advice, enrolling in a training class, or entrusting your furry friend to a skilled groomer, Petco in Avon aims to be your trusted partner in nurturing a happy and healthy life for your beloved companion in Massachusetts.
Location and Accessibility
Petco in Avon, MA, is conveniently located at 20 Stockwell Dr, Avon, MA 02322, USA. This prime location within Avon offers excellent accessibility for residents not only of Avon but also from surrounding communities throughout southeastern Massachusetts, including Brockton, Stoughton, Randolph, Holbrook, and Abington. Stockwell Drive is situated within a commercial hub, making it straightforward to navigate to the store. The area generally provides ample parking, which is a significant advantage when you're visiting with your pet or picking up a large order of supplies. Its easy accessibility from major local roads and proximity to other retail establishments makes Petco a convenient and essential stop for all your pet's needs. This strategic placement firmly establishes Petco in Avon as a central and readily available resource for pet owners across the Massachusetts region, ensuring that quality pet care and supplies are always within reach.
Services Offered
Petco in Avon provides a diverse array of services, aiming to be a comprehensive hub for pet owners. These services extend beyond retail products to offer practical support for various aspects of pet care:
- Full-Service Dog & Cat Grooming: Professional grooming services, including baths (deep-cleansing shampoo, ear cleaning, blow-dry, brush-out, nail trim, scented spritz, gland expression), full haircuts, and specialized packages like "Calm & Refresh" for anxious pets (lavender shampoo, paw balm, teeth-brushing, nail buffing, less kennel time) or "Soothe & Repair" for skin issues (oatmeal shampoo, conditioning spray). A la carte services such as nail trims, teeth brushing, ear cleaning, and gland expression are also available. Cat grooming is offered at select locations.
- Self-Serve Dog Wash: For pet parents who prefer to bathe their dogs themselves but want the convenience of professional facilities, including elevated tubs, shampoos, and dryers, without the mess at home.
- Dog Training Classes: Certified Petco trainers offer various positive reinforcement-based classes, including puppy classes (for dogs 8-16 weeks old), beginner classes (for dogs 16 weeks to 6 months), as well as more advanced obedience and behavioral classes for adult dogs (6+ months). Both group classes and private lessons are available, including virtual options.
- Vaccination Clinics (Vetco): Petco locations frequently host Vetco Vaccination Clinics, providing affordable and convenient access to essential preventative care, including vaccinations, microchipping, and basic wellness checks. There is no visit fee for these clinics.
- Pet Adoption Events: Regular partnerships with local animal shelters and rescue organizations facilitate in-store adoption events, helping homeless pets find loving forever homes within the community.
- Live Fish & Aquatics Department: A wide selection of freshwater and saltwater fish, aquatic plants, and all necessary aquarium supplies and accessories.
- Live Small Animal & Reptile Area: Offers a variety of live small animals (e.g., hamsters, guinea pigs) and reptiles for sale, complete with their specialized habitats, appropriate food, and accessories.
- Pet Pharmacy: Access to prescription medications, flea and tick preventatives, and other health-related products.
- Curbside Pickup & Same-Day Delivery: Convenient options for online orders, allowing customers to pick up their purchases quickly or have them delivered to their home.
Features / Highlights
- Exceptional Grooming Staff: The Avon Petco is highly praised for its dedicated and compassionate groomers, particularly Lesley, who is celebrated for her patience, understanding, and ability to provide "amazing" and "even/detailed" cuts, even for nervous or previously traumatized dogs. This highlights a focus on pet comfort and psychological well-being during grooming.
- Compassionate Handling of Anxious Pets: One significant highlight is the staff's ability to handle pets with anxiety or past negative experiences, demonstrating a deep level of empathy and care that goes beyond routine service.
- Wide Range of Pet Supplies: The store offers over 10,000 high-quality pet products, including premium pet food, toys, beds, crates, grooming supplies, and health solutions for dogs, cats, fish, birds, and reptiles.
- Comprehensive In-Store Services: Beyond retail, the Avon location offers full-service grooming, self-serve dog wash, certified dog training, and frequently hosts vaccination clinics, making it a true one-stop-shop for pet parents.
- Support for Pet Adoption: Petco's commitment to animal welfare is evident through its partnership with local rescue groups for in-store adoption events, actively helping pets find homes.
- Convenient Online and In-Store Options: With services like curbside pickup and same-day delivery, Petco adapts to modern customer needs, providing flexibility and convenience for busy schedules.
- Focus on Customer Experience: While one review details a negative experience with a specific groomer, the overwhelming positive feedback for others, like Lesley, suggests that the store strives for a generally positive and supportive customer experience, especially in delicate services like grooming.
Contact Information
Address: 20 Stockwell Dr, Avon, MA 02322, USA
Phone: (508) 580-4055
Mobile Phone: +1 508-580-4055
Conclusion: Why this place is suitable for locals
For pet owners residing in Avon and across Massachusetts, Petco on Stockwell Drive offers an incredibly suitable and robust solution for all their pet care needs. What truly sets this location apart and makes it ideal for locals is its profound commitment to compassionate, individualized pet care, particularly highlighted by the exceptional grooming services. For those with pets who are anxious or have had negative past experiences, the documented patience and skill of groomers like Lesley provide immense peace of mind, transforming a dreaded task into a positive experience. This level of personalized care, combined with the vast array of high-quality pet supplies—from diverse food options to specialized accessories for all types of animals—ensures that every pet's requirement is met under one roof. The availability of vital services like certified dog training, convenient self-serve dog washes, and on-site vaccination clinics further solidifies its position as a comprehensive local resource. While one review described a less positive interaction, the prominent praise for other staff members and the overall range of services underscore Petco Avon's dedication to serving the community. For Massachusetts families seeking a pet store that delivers on convenience, variety, and, most importantly, heartfelt care for their beloved companions, Petco in Avon stands as an indispensable local partner.
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Petco Reviews
Took my dog Coquito to this Petco Avon location for a groom for the first time today and booked with Lesley based on the reviews citing her and a personal recommendation from a friend. She did amazing!!! We let her know that our dog was clipper burned in his private areas by a Petsmart groomer in Braintree last year and that my dog was seriously depressed and physically scarred for weeks after that and that because of this he’d probably be a bit nervous coming in for a groom again even though it’s been a year (we’ve been grooming him at home since the Petsmart incident).Lesley was so considerate, patient, and didn’t resort to shaving my dog down to his skin just to make her job easier- she was the real deal and provided the best even/detailed cut for my baby! I will definitely be trusting her with my fur baby again🥹 thank you so much Lesley, you helped Coquito and me confront our fears today!🩷
Apr 26, 2025 · Jasairy ValdezMy dog had his first grooming session at Petco; he was a few months old. I had Shannon and Leslie. Because of my schedule, I ended up having Karen on Sundays. Karen never reported that my dog Lemarcus was aggressive. At 3 years old, Karen called me and returned me Lemarcus with no mercy, no compassion, and no grace. She said that he bit her with an open bruise. I went to pick him up but I didn’t see a bandage or a dressing. She recommended him to private groomers, and when I asked for a list, she told me to google. Of course google is my best friend; I googled mobile grooming cause I know about mobile vet.Really Karen? What is the problem between you and I? I’m trying to understand. I’m a mental health counselor, so I have a busy schedule. Lemarcus is fully vaccinated, but it was so hard for me to find a groomer. He shedded in my car like crazy because Karen started to trim him. I had to use my imagination and google mobile grooming. I paid $115 and 20% tip for my baby. I will never recommend anyone to Petco! Karen, you have no grace. Pictures: left Karen’s day, right mobile grooming. P.S. red flag is that he never played with your capes!
Jun 17, 2025 · Sabine’s TasteAwesome Store! So Helpful and Personable. Big shout out to Dave for assisting me . We appreciate you Dave
Jun 12, 2025 · WUEENThis is specifically for tanks and aquariums.I had previously good experiences at this establishment; however; today i dealt with a young gentleman with long hair. He was far more concerned about refuting any request I had than actually assisting me in my purchases. Mind you I am an experienced tank owner. This gentleman continued to lecture me on every decision that I made. He was pretentious in demeanor. Acting as though he was concerned about the health of the fish in my tank, despite the many dead fish on the shelves. At one point I walked away and he went to my wife and pleaded for her to deny my purchases. He cited his concern for my children and them watching fish nip at each others fins in a tank. I did not know that I was going into pet smart for a person to undermine how I raise my children. I would not recommend going to this establishment for fish purchases.
Mar 31, 2025 · Andrew HoranGood experience for my first visit. Good customer service and the ladies love our pets. I was pleased and do recommend. They do have a very small waiting area for customers & their pets big and small.
Jun 06, 2025 · Donna Hill
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