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Petco ico

Petco

6325 York Rd, Baltimore, MD 21212, USA

4.0
I am very upset so Feb 9 I purchased 12 fish 2 frogs and a black snail ,,, it was a sale buy 3 get 1 free tetras ,, so once I got them home I let them adjust in there bags in the tank for about 30mins then release them into the tank things were going great until February 15 my fish seem to go to the bottom of the tank and had white stuff on them at this time I didn’t know what it was.. So the following day one of my angel fish and 2 of my sword fish were fighting for there life then passed ,,, I then seen some of my plates had the white stuff on them also, so I decided to call Petco this location where I got it from and explain what was going on and ask was anything wrong with there fish ? I was told no but even if it was they would’ve died that fast which isn’t true , any fish not treated when sick can die in a few days ,,,. So the following Tuesday I went to talk to manager and I end up talking to the man who I spoke with on the phone … So as I went to the tank where I purchased the fish from there was a sign saying they were up under quantity , so I asked him how long have they been quarantine for, and he responded 3 to 4 weeks now Remind you, I just got them the week before last and there were no signs I have a video ,,, so I Purchased some more fish that Weren’t in the quant tank to make up for the fish that passed because they Wouldn’t give me a refund because I didn’t bring dead fish, but I had pictures but I guess that wasn’t good enough. So The following day I woke up to my fish flipped upside down with ick all over them, which means my fish by sick Fish and I didn’t find out until that Tuesday because there was no sign prior week when I purchased,,, . So I spoke with General manager he was a asshole. He said I was lying. The signs been up for the last four weeks told him I had proof in the video he told me to get a lawyer corporate because he will no longer service me so that’s what I did. Here you will see pictures of my tank before I purchase the fish and my tank tarter purchased the contaminated fish. Before I got these fish, I had 46 fish three algae eaters a Plaint Fish and four frogs now I have 14 fish and two frogs, and I have proof there were no signs on tank in video I couldn’t post but did screenshot and proof that someone I know went through the same thing with this store ,,,, my fish were special to me because my brother got them for me in October and his passed in September I am very up set - Monay Unique
Petco Overview Intro Photos Location Reviews

Petco Introduce

For pet owners throughout Maryland, finding a reliable and comprehensive resource for their animal companions' needs is an ongoing priority. In Baltimore, MD, Petco stands as a prominent and recognizable name in the pet retail landscape, offering a wide array of products and services designed to cater to various types of pets, from furry friends to aquatic inhabitants. As a major chain, Petco aims to provide a convenient one-stop shop for everything from daily necessities to specialized care. This article seeks to offer a clear, engaging, and informative overview of the Petco location at 6325 York Rd, Baltimore, MD, providing Maryland residents with insights into its offerings and important considerations based on community feedback.

Petco generally positions itself as a partner in pet health and wellness, striving to provide solutions that support a pet's whole health across physical, mental, social, and home dimensions. This includes offering a broad selection of pet food, supplies, and accessories, alongside various in-store services. For many Maryland families, the convenience of finding a wide range of products under one roof is a significant draw, allowing them to manage their pet care needs efficiently. The store's commitment to animal welfare is outlined by corporate policies which state high standards for animal health and care, vendor certification programs, and continuous staff training.

However, it is important for prospective and current customers in Maryland to be aware of mixed experiences, particularly concerning live animal purchases. While Petco's corporate policy emphasizes rigorous animal care, customer reviews for this specific location highlight challenges related to the health of newly acquired aquatic life and the subsequent resolution processes. One customer detailed a distressing experience with fish health and dissatisfaction with the store's handling of returns for deceased or ill animals, citing issues with signage, communication, and refund policies. Another customer faced a similar challenge with a betta fish. These instances underscore the importance of thorough communication with staff, understanding specific store policies, and exercising diligence, especially when purchasing live animals. While the store aims to provide comprehensive solutions, personal experiences can vary, and direct engagement with management is often key to resolving concerns.

The Petco store is conveniently located at 6325 York Rd, Baltimore, MD 21212, USA. This address places it in a well-established commercial corridor within Baltimore County, making it easily accessible for residents across Northern Baltimore City and various surrounding suburbs in Maryland. York Road (Route 45) is a major north-south artery, ensuring straightforward navigation for those traveling by car from areas such as Towson, Timonium, Lutherville-Timonium, and other communities.

Its location within a shopping plaza or strip mall typically provides ample parking, which is a significant convenience for customers transporting pet supplies or their pets for services like grooming or veterinary appointments. The ease of parking helps to make visits less stressful and more efficient. For Maryland residents utilizing public transportation, major bus routes often operate along York Road, offering additional accessibility options, though it's always advisable to check specific route details.

The proximity of this Petco to residential neighborhoods and other retail establishments makes it a practical and regular stop for many pet owners in the area. This strategic and accessible location underscores Petco's aim to be a convenient and central resource for pet care needs throughout the Baltimore metropolitan area and beyond within Maryland.

Petco typically offers a comprehensive range of products and services, aiming to be a one-stop shop for various pet care needs. While specific offerings can vary by location, based on general Petco standards and the nature of a large pet supply retailer, customers at the Baltimore, MD location can expect:

  • Pet Food & Nutrition: A wide selection of dog, cat, fish, bird, reptile, and small animal food, including various brands, dietary options (e.g., grain-free, limited ingredient, prescription diets), and specialized formulas.
  • Pet Supplies & Accessories: A vast inventory of essential supplies such as leashes, collars, crates, beds, toys, bowls, litter, aquariums, habitats, and cleaning products for all types of pets.
  • Live Animals: Typically, this includes a selection of fish, small animals (like hamsters, guinea pigs, rabbits), and sometimes birds and reptiles. Customers should inquire about specific animal availability and health protocols.
  • Grooming Services: Professional pet grooming for dogs and cats, which may include baths, haircuts, nail trims, ear cleaning, and de-shedding treatments. These services are often available by appointment.
  • Pet Training Classes: Various dog training classes, from puppy socialization to advanced obedience, often utilizing positive reinforcement methods to build a strong bond between pets and their owners.
  • Veterinary Services (Vetco Total Care/Vaccine Clinics): Many Petco locations offer in-store veterinary clinics (Vetco Total Care) or regular vaccine clinics, providing accessible basic veterinary care, vaccinations, and wellness exams. Customers should confirm availability and specific services at this location.
  • Aquatic Life and Supplies: A significant selection for aquarium enthusiasts, including freshwater and saltwater fish, live plants, tanks, filters, decor, and water treatment products.
  • Small Animal & Reptile Supplies: Specific foods, bedding, habitats, and accessories tailored for small mammals (e.g., hamsters, rabbits) and reptiles (e.g., snakes, lizards).
  • Adoption Events: In partnership with local animal welfare organizations through Petco Love, the store often hosts adoption events to help homeless pets find their forever homes.

Petco in Baltimore, MD, offers several features and highlights that are characteristic of the larger Petco brand, aiming to provide comprehensive support for pet parents.

  • Extensive Product Inventory: One of the primary highlights is the sheer breadth of products available. Maryland pet owners can find almost anything they need for their pets in one location, from specialized diets to a wide array of toys and essential supplies.
  • Convenient In-Store Services: The availability of grooming services, and potentially veterinary clinics (like Vetco Total Care or vaccine clinics), offers significant convenience. This "one-stop shop" model allows pet parents to combine shopping with essential pet care appointments.
  • Commitment to Animal Welfare (Corporate Stance): Petco's corporate guidelines emphasize high standards for animal health and welfare, including stringent vendor certification processes, continuous employee training on animal care, and hourly health checks for animals in stores. This reflects a commitment to humane treatment.
  • "Think Adoption First" Philosophy: Through its partnership with Petco Love, the store actively promotes pet adoption, working with local shelters to host adoption events and encourage responsible pet ownership among Maryland residents.
  • Loyalty Programs and Discounts: Petco typically offers loyalty programs (e.g., Vital Care, Petco Pals Rewards) that provide savings, personalized offers, and access to exclusive services, benefiting regular customers.
  • Accessibility and Location: Situated on a major road in Baltimore, the store's convenient location with ample parking makes it easily accessible for a wide range of customers across the metropolitan area.
  • Focus on Responsible Sourcing: Petco states a preference for aquacultured aquatic life (over 95% of freshwater fish and corals) and has policies against selling certain controversial products, demonstrating a commitment to ethical sourcing and responsible practices.

For pet owners in Baltimore, MD, and the surrounding Maryland communities, the Petco at 6325 York Rd provides accessible contact information:

Address: 6325 York Rd, Baltimore, MD 21212, USA

Phone: (410) 830-2125

Mobile Phone: +1 410-830-2125

These phone numbers offer direct lines to the store for inquiries about product availability, service scheduling (like grooming or training), or to address any concerns. Given the importance of clear communication, especially concerning live animal health or specific product needs, direct contact with the store staff is highly recommended. For the most up-to-date operating hours and specific service schedules, customers in Maryland are encouraged to call ahead or check the Petco website.

For locals in Maryland, especially those residing in Baltimore and its surrounding suburbs, Petco at 6325 York Rd offers a highly convenient and comprehensive resource for their pet care needs. Its vast selection of products, ranging from specialized pet foods to a wide variety of accessories, means that most everyday and unique pet needs can be met in one location. This convenience saves time and effort for busy Maryland families.

The availability of in-store services like grooming, and potentially veterinary clinics, adds significant value, allowing pet owners to streamline their pet's care routine. Petco's corporate commitment to animal welfare, including robust vendor standards and staff training, aims to ensure that customers are purchasing from a responsible retailer. The emphasis on pet adoption through Petco Love also resonates with many Maryland residents who champion animal rescue efforts.

However, as with any large retailer, individual experiences can vary, particularly concerning live animal purchases and associated customer service issues highlighted in reviews. Therefore, local users are advised to engage actively with the store's staff, ask detailed questions about live animal health and return policies, and maintain clear communication to ensure a positive experience. Despite these isolated concerns, for its sheer breadth of products, convenient services, and commitment to accessible pet care, Petco remains a suitable and valuable resource for Maryland pet owners seeking a comprehensive solution for their beloved companions.

Petco Photos

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Petco Location

Petco

6325 York Rd, Baltimore, MD 21212, USA

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