Premier Pet Supply Introduce
For pet owners throughout Michigan, the quest for a truly exceptional pet store often comes down to more than just product availability; it's about the experience, the expertise, and the genuine care shown for both pets and their human companions. In Novi, Premier Pet Supply shines as a prime example, consistently earning rave reviews for its unparalleled customer service and commitment to the local pet community. Since its expansion into Novi in 2016, as part of a family-owned legacy dating back to 1992, Premier Pet Supply has established itself as a cornerstone for Michigan pet parents. It’s a place where you’ll find everything you need, and often more, all delivered with a level of friendliness and professionalism that truly sets it apart.
This detailed article will explore why Premier Pet Supply in Novi is a must-visit destination for anyone with a pet in Michigan. We’ll cover its convenient location and excellent accessibility, making visits a breeze for residents across the region. Furthermore, we'll delve into the wide array of services and products on offer, from high-quality natural pet foods and essential supplies to beneficial services like their popular self-service dog wash and professional nail trims. What truly distinguishes this store, as echoed by numerous enthusiastic customers, is the remarkable staff. Their dedication, knowledge, and evident love for animals create a welcoming and enjoyable atmosphere, making every trip to Premier Pet Supply in Novi a "wonderful experience" for Michigan's beloved pets and their families.
---## Location and Accessibility
Premier Pet Supply in Novi is conveniently located at 47810 Grand River Ave, Novi, MI 48374, USA. This address places it directly on Grand River Avenue, a major artery that provides exceptional accessibility for residents throughout Novi and the broader Michigan metropolitan area. Grand River Avenue is a well-known and easily navigable road, ensuring that customers can find the store without hassle, whether they are familiar with the immediate vicinity or traveling from surrounding Michigan communities. The prominent location on such a key thoroughfare makes it a practical and accessible destination for routine pet supply runs or more extensive shopping trips.
One of the significant advantages of this location is the ample parking available. Situated in a busy commercial area, having sufficient and convenient parking is crucial for pet owners, who often need to transport large bags of food, bulky pet accessories, or manage pets during their visit. The ease of access to parking spaces directly contributes to a stress-free and efficient shopping experience. Furthermore, being part of the vibrant Novi community, Premier Pet Supply benefits from an established infrastructure that caters to residents’ needs. The store's consistent operating hours, typically from 8:30 AM to 8:00 PM Monday through Saturday and 10:00 AM to 6:00 PM on Sundays, offer flexibility for Michigan pet owners with diverse schedules, solidifying its role as a reliable local resource.
---## Services Offered
Comprehensive Pet Product Inventory: Premier Pet Supply boasts a fully stocked store with everything a Michigan pet owner could need. This includes a vast selection of high-quality pet foods, with a particular focus on natural and holistic options, as well as treats, toys, bedding, grooming supplies, and accessories for dogs, cats, small pets, and reptiles. Customers consistently find "everything I need and more."
Self-Service Dog Wash: A highly popular and convenient service, the self-service dog wash allows pet parents to bathe their dogs in a clean, equipped environment without the mess at home. The facility provides tubs suitable for all dog sizes, along with shampoo, towels, and dryers, ensuring a thorough and easy bathing experience. Staff are on hand to explain the process and offer assistance, enhancing the user experience.
Nail Trims: Premier Pet Supply offers professional nail trimming services, an essential aspect of pet grooming and health. This service is performed by skilled staff members who are gentle and personable, ensuring a comfortable experience for pets.
Nutritional Counseling: The knowledgeable staff at Premier Pet Supply provides valuable nutritional counseling. They assist Michigan pet owners in navigating the often-confusing world of pet food labels, helping them select the best natural and holistic foods to support their pet’s specific health requirements and dietary needs.
Local Delivery: For added convenience, Premier Pet Supply offers fast and reliable local delivery services. This allows Michigan customers to have premium pet supplies delivered directly to their homes, which is especially beneficial for those with large orders or limited mobility.
Community Engagement and Events: Premier Pet Supply actively participates in and cares about the community. While specific event details may vary, they are known for supporting local groups and events. Their website also indicates "upcoming events" ranging from product demos to special promotions, and they partner with Michigan Humane for offsite cat, rabbit, reptile, and small furry animal adoptions.
## Features / Highlights
Unparalleled Friendly and Professional Staff: The most frequently cited highlight is the staff. Customers consistently describe them as "by far the friendliest staff of any pet store I’ve ever frequented," "kindest," "super nice," "professional," and "very knowledgeable." Their genuine love for animals and dedication to customer satisfaction create an incredibly welcoming and helpful environment. Special mention is often made of their attentiveness and willingness to go above and beyond, even celebrating holidays with costumes and offering free treats.
Community-Oriented Approach: Premier Pet Supply genuinely cares about the local community. This is evident in their staff's demeanor, their participation in local events, and their visible efforts to create a positive experience for all who visit, making it more than just a retail space for Michigan residents.
Clean, Fully Stocked, and Well-Maintained Store: Reviews emphasize that the store is consistently "clean and fully stocked of everything I need and more." This attention to organization and cleanliness ensures a pleasant and efficient shopping experience, reflecting a high standard of operation.
Extensive Product Brands and Sales: Premier Pet Supply ensures that Michigan pet owners have access to "every brand you could need," including natural and holistic options. They also frequently run "tons of sales," offering competitive pricing and great value, which is a significant draw for budget-conscious pet parents.
Positive and Welcoming Atmosphere: Beyond just products, the overall ambiance of the store is a key feature. Customers describe their visits as "a wonderful experience," highlighting the inviting and enjoyable environment created by the dedicated staff.
## Contact Information
To experience the friendly atmosphere and extensive offerings at Premier Pet Supply in Novi, or for any inquiries regarding their products and services, you can reach them using the following details:
Address: 47810 Grand River Ave, Novi, MI 48374, USA
Phone: (248) 773-8592
You can also visit their website for more information, including detailed service descriptions and upcoming events. Their general hours of operation are typically: Monday-Saturday: 8:30 AM - 8:00 PM; Sunday: 10:00 AM - 6:00 PM. However, it's always recommended to call ahead to confirm the most current hours.
---## Conclusion: Why this place is suitable for locals
For Michigan residents, particularly those in Novi and the surrounding communities, Premier Pet Supply stands out as an exceptional and highly suitable choice for all their pet care needs. The store’s consistent praise for its "friendliest staff" is a testament to its commitment to customer satisfaction, creating a welcoming and supportive environment that often feels more like a community hub than just a retail outlet. This level of personalized service, where staff members are genuinely passionate, knowledgeable, and attentive, resonates deeply with Michigan pet owners who seek reliable advice and a positive interaction when caring for their beloved companions. It's a place where every visit feels like a "wonderful experience," making pet care a joy rather than a chore.
Beyond the unparalleled service, Premier Pet Supply in Novi offers practical advantages that make it ideal for locals. Its convenient location on Grand River Avenue with ample parking ensures easy accessibility for busy Michigan schedules. The store is consistently "clean and fully stocked," meaning residents can find "everything I need and more," from a wide range of natural and holistic pet foods to essential accessories. The availability of useful services like the self-service dog wash and nail trims further enhances its appeal, providing convenient solutions for common pet care challenges right within the community. The store's commitment to offering "tons of sales" and competitive pricing also ensures that quality pet care remains affordable for Michigan families.
Moreover, Premier Pet Supply's active engagement with the local community, as highlighted by customers mentioning their care for the community and festive events, demonstrates a business that is truly invested in its surroundings. By choosing Premier Pet Supply, Michigan residents are not just purchasing products; they are supporting a local establishment that contributes positively to the area and genuinely values its customers and their pets. For these compelling reasons, Premier Pet Supply in Novi is undoubtedly the premier choice for any Michigan pet owner seeking a comprehensive, friendly, and community-focused pet care destination.
Premier Pet Supply Photos








Premier Pet Supply Location
Premier Pet Supply
47810 Grand River Ave, Novi, MI 48374, USA
Premier Pet Supply Reviews
By far the friendliest staff of any pet store I’ve ever frequented. they care about our community. The store is clean and fully stocked of everything I need and more. Today we even got free cookies and treats for our dog, and the staff were all dressed up in Halloween costumes. it was a wonderful experience. I highly recommend this particular store.
Oct 20, 2024 · BrentBy far the friendliest staff of any pet store I’ve ever frequented. they care about our community. The store is clean and fully stocked of everything I need and more. Today we even got free cookies and treats for our dog, and the staff were all dressed up in Halloween costumes. it was a wonderful experience. I highly recommend this particular store.
Oct 20, 2024 · BrentI love this place! They have everything I need for all my pets and with so many locations it makes it easy to get to. The staff is super knowledgeable and always willing to answer any questions or give me great suggestions to help with my pets. My dog is older and not moving like he used to, they had me switch his food and I can see the difference. He loves his new food and he actually has a little more pep in his step! It's good to know they have dog wash stations, curbside pick up and delivery! Thank you to your whole team!
Nov 22, 2020 · Ross PalmerI love this place! They have everything I need for all my pets and with so many locations it makes it easy to get to. The staff is super knowledgeable and always willing to answer any questions or give me great suggestions to help with my pets. My dog is older and not moving like he used to, they had me switch his food and I can see the difference. He loves his new food and he actually has a little more pep in his step! It's good to know they have dog wash stations, curbside pick up and delivery! Thank you to your whole team!
Nov 22, 2020 · Ross PalmerJordan cut my dog’s nails. She is very personable and obviously loves her job and dogs. She fussed over my dog and he ate up the attention! He is a Staffordshire terrier, and she was very fond of him, so I asked for her schedule so we can return to her for services 🐾
May 16, 2025 · J'nice StorkJordan cut my dog’s nails. She is very personable and obviously loves her job and dogs. She fussed over my dog and he ate up the attention! He is a Staffordshire terrier, and she was very fond of him, so I asked for her schedule so we can return to her for services 🐾
May 16, 2025 · J'nice StorkToday was my first time in this store. So impressed! The two girls working were so helpful and knowledgeable. I had a zillion questions and they were able to answer them and give great advice. I will only shop here for my cat from now on. Thank you ladies 😊
Jan 12, 2025 · Kim DeanToday was my first time in this store. So impressed! The two girls working were so helpful and knowledgeable. I had a zillion questions and they were able to answer them and give great advice. I will only shop here for my cat from now on. Thank you ladies 😊
Jan 12, 2025 · Kim DeanI go often there to buy items for my pup. All the staff is wonderful especially Angela, she is very knowledgeable and courteous. One of the manager I had an issue this morning. I was ready to cash out when a woman in front of me started to ask questions about food and coupons and talk about her personal things with her. I waited as much as I could I went outside and take my dog for a short walk hoping that she could help me when I was back but she did not and no acknowledge or excuse that she took too much time without thinking I was the one who was buying at least say hi to me and something like I ll be there with you or call one of your colleague. I m very surprise they made her a manager.
Nov 19, 2024 · cristina Villani DrysdaleI go often there to buy items for my pup. All the staff is wonderful especially Angela, she is very knowledgeable and courteous. One of the manager I had an issue this morning. I was ready to cash out when a woman in front of me started to ask questions about food and coupons and talk about her personal things with her. I waited as much as I could I went outside and take my dog for a short walk hoping that she could help me when I was back but she did not and no acknowledge or excuse that she took too much time without thinking I was the one who was buying at least say hi to me and something like I ll be there with you or call one of your colleague. I m very surprise they made her a manager.
Nov 19, 2024 · cristina Villani Drysdale
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