Petland Novi: Connecting Michigan Families with New Puppies and Pet Essentials

Petland Novi Introduce

For many families in Michigan, the dream of welcoming a new puppy into their home is a heartwarming one. Petland Novi, located in Novi, Michigan, aims to be a welcoming destination for those embarking on this exciting journey. As part of a national brand, Petland Novi specializes in connecting prospective pet parents with puppies from various breeds, aiming to facilitate a joyful and seamless transition for these new family members. Beyond just selling puppies, the store also provides a range of initial supplies and support services designed to help new pet owners get started on the right paw.

Petland Novi operates with the goal of being a comprehensive resource for new pet owners. Their primary focus is on the sale of puppies, with a variety of breeds often available, from energetic Yorkiepoos to lovable Golden Retrievers and more. The store emphasizes a structured approach to puppy acquisition, including information about the puppy's background and initial health protocols. They aim to provide a hands-on experience, allowing families to interact with puppies in a clean and monitored environment, helping them find a companion that fits their lifestyle and family dynamics.

The philosophy at Petland Novi, as communicated by the store, revolves around responsible pet placement. They state that their puppies come from USDA-licensed, inspected, and regulated professional and hobby breeders. They highlight that puppies receive veterinary checks both before arriving at the store and regularly while in their care. The staff, referred to as "Pet Counselors," are trained to assist customers in matching the right pet with the right family, and to provide counseling on the responsibilities of pet ownership, covering topics such as housebreaking, grooming, and nutrition. This commitment to initial education and ongoing support is a key aspect of their offering for Michigan pet owners looking to expand their families with a new puppy.

Petland Novi is conveniently situated at 27200 Novi Rd, Novi, MI 48377, USA. This location places it within a prominent commercial area in Novi, making it highly accessible for residents across Novi, Farmington Hills, Livonia, and other surrounding communities in southeastern Michigan. Novi Road is a major thoroughfare, ensuring that the store is easy to reach by car, with ample parking typically available to accommodate visitors. Its presence within a bustling retail environment makes it a convenient stop for errands, allowing prospective pet parents to visit the store, interact with puppies, and gather essential supplies with ease.

Petland Novi primarily focuses on offering healthy puppies for sale, along with essential products and support services for new pet parents. Their services include:

Puppy Sales: A rotating selection of various puppy breeds, including popular choices like Yorkiepoos, Golden Retrievers, Dachshunds, Pugs, and more. They aim to provide information on each puppy's breed, temperament, and care needs to help customers make informed decisions.
Kitten Sales: In addition to puppies, Petland Novi also offers kittens for sale, providing options for feline lovers looking to add a new companion.
Pet Supplies: A selection of initial pet supplies necessary for new puppies and kittens, such as food, bowls, leashes, collars, crates, and toys. While not as extensive as a dedicated pet supply superstore, they provide the basics to get started.
Health Warranties: Petland Novi offers a health warranty with their puppies, which typically includes coverage for infectious diseases for an initial period and congenital and hereditary disorders for an extended period (often up to 3 or 5 years, depending on specific terms). This is designed to provide peace of mind to new owners.
Veterinary Checks & Care: Puppies undergo veterinary checks before arriving at the store and receive ongoing weekly veterinary care while in the store. This includes vaccinations, deworming, and parasite control based on protocols set by a consulting veterinarian.
Microchipping & Lost Pet Recovery: All puppies are microchipped before purchase, and the microchip is registered to the new owner, often including enrollment in a lost pet recovery service.
Pet Counselor Consultations: Trained staff (Pet Counselors) provide guidance on responsible pet ownership, including discussions on housebreaking, chewing, grooming, and nutrition, to help match the right pet with the right customer.
Puppy Resource Kit: New puppy owners typically receive a resource kit that may include basic obedience training support (e.g., a toll-free number for free consultations with a certified canine trainer) and information on Petland's Enhanced Protection Program.
Spay/Neuter Program Support: Petland supports spay/neuter programs and provides literature explaining the benefits of the procedure. Some locations may offer a complimentary spay or neuter.

Petland Novi offers several features and highlights that are intended to appeal to prospective pet owners in Michigan:

Variety of Puppy Breeds: They offer a range of popular purebreds and designer mixes, providing options for different preferences and lifestyles. This variety allows customers to choose from a diverse selection in one location.
Health-Focused Approach: Petland Novi emphasizes the health of their puppies through veterinary checks, up-to-date vaccinations, and deworming. They aim to ensure puppies are healthy before they go to their new homes.
Comprehensive Health Warranties: The provision of a multi-year health warranty for hereditary and congenital disorders offers significant reassurance to new pet owners regarding the long-term health of their puppy.
Responsible Sourcing Claims: Petland Novi states they work exclusively with USDA-licensed, inspected, and regulated breeders who adhere to federal guidelines and Petland's own standards for animal welfare. They assert that they do not source puppies from "puppy mills."
Trained Pet Counselors: The staff is trained to help customers select a suitable puppy and provide initial guidance on pet care, aiming for a successful integration into the new home.
Microchipping and Recovery Service: The microchipping of all puppies and enrollment in a lost pet recovery service is a valuable safety feature for new pet parents.
Positive Customer Experiences: Reviews highlight that many customers, like "Rex and Tyler's mom," have found their puppies to be a source of "energy and joy," learning quickly and becoming a beloved addition to the family, indicating successful pet placements.

For those interested in visiting or contacting Petland Novi, their information is as follows:

Address: 27200 Novi Rd, Novi, MI 48377, USA

Phone: (248) 988-9059

For Michigan families looking to welcome a new puppy into their home, Petland Novi offers a structured and supported pathway to pet ownership. Located conveniently in Novi, it provides a physical space where prospective owners can interact with various breeds and receive initial guidance on pet care. The emphasis on health warranties, veterinary oversight, and microchipping aims to offer peace of mind during the significant decision of bringing a new animal into the family. While some reviews indicate concerns about initial health issues, many customers report successful adoptions and a positive experience with their new puppies, showcasing the joy and companionship these pets bring. For locals seeking a centralized location to find a new canine (or feline) companion and acquire essential starting supplies, Petland Novi serves as a notable option in the Michigan pet retail landscape.

Petland Novi Photos

Petland Novi Location

Petland Novi

Michigan Oakland County Novi Novi Road

27200 Novi Rd, Novi, MI 48377, USA

Petland Novi Reviews

I received a puppy named Tyler from Petland in Novi on May 17, 2025. He is a Yorkiepoo. He is currently 7 months old and a ball of energy and joy.He's very busy and lovable. He's a quick learner and loves to run around.He has a much older "brother" Rex who is teaching him the ropes. I have attached pictures of them together.Tyler has been a great addition to our family and everyone is in love with him.Ruth Charlton aka Rex and Tyler's mom.
Jun 29, 2025 · Diary of A Mad Black Teacher
I would love to say thank you petland for helping us find our dream pup. Her new name is Aubrey 🌸 I’m only giving 4 star because she did come with a small cold and parasites where she needed a new dewormer round which we have to give. We also had to give her antibiotics for her cold as well. Otherwise she’s happy and healthy and we love her so much.
Jun 22, 2025 · Bria Sandusky
This store shouldn’t be open!! Such a small space and barely any room for the puppies to move around. The one grey puppies paws are so small it has to sit in the bowl. Please do not support this business, do your research and purchase from a reputable breeder
Apr 28, 2025 · Dayna
Petland Novi is the place to go if you're looking for a new furry friend, I highly recommend!It's been a while since my visit (about 4-5 weeks ago and Miles and I are doing great! He's a healthy baby boy, a bit of a rascal (admittedly) and his favorite game is Tug of War!He's already climbing up on the furniture and joining us on the couch! :DAs for the service in the store, it was great! Staff were professional, patient with all the customers, and were willing to help us find Miles. Initially Miles was not in the front display but was in the back, and upon hearing me declare his name, a Staff member was willing to take him out for us to meet. (Unfortunately I wasn't able to learn the staff members names...)So, if you're looking for a place that is accomadating, fast, efficient, and helpful, I reccomend this place!Thank you for helping my Family and I find our forever family member!
Apr 25, 2025 · Casey Gabriel
*****wow since I have your attention*****what can I say about petland .... Run in the opposite direction!!!!! do not purchase a puppy from this establishment!!!! you're seeing the good reviews because they promise you 20% off if you leave a good review 😉... I purchased a puppy from this establishment November the 21st and the puppy died December 1st they tell you to take the dog to the vet within 5 days which is VCA which is affiliated with their establishment in which their connected to and they're connected to the finance company if your purchasing your puppy that way ..The puppy is going to have a parasite!!! even though they tell you they do parasite prevention is going to be sick and maybe with some other things!!! All of those puppies are sick... I believe they really are coming from puppy mills because they're going to say they come from a breeder and they may give you a name if you look those breeders up ur not going to find them And if you do deeper research or really look at the lower reviews you will see the truth that a lot of other people went through that I did not see in the beginning when I chose to buy a puppy from them... if you do some deep researching with this company you will see cases on top of cases, investigations and that they have been sued!!!!! By numerous people.. In which I do not understand why they are still open but then again they changed their name often if you look at the paper that you sign it's a completely different name than petland on that paper 😉..they are a rip off!! you're thinking you're getting a good deal when it comes with all of these perks and supplies and stuff and training and warranties but really you're paying for that and in which you won't be able to get your money back if your pet dies before it's able to even use any of that stuff.... you're thinking you're going to have a new pet and everything is going to be fine when in reality it's not.... I purchased the puppy for my daughter and myself as a birthday gift and my daughter fell in love with the puppy but witnessed the puppy dying in front of her do you know how devastating this is for her and she's nine !!!! then if your puppy dies and you call the store they're going to tell you is nothing they can do and you have to call their claims line and which you can't speak to someone right then and there you have to leave a voicemail and wait for her to call you back and she's not but that's why she say you don't have to leave multiple voicemails but you really do ...and that you're going to receive a phone call within 24 hours Don't hold your breath because you're not and they're going to act as if they didn't see your missed call or your voicemail and even though you have a two-week warranty Don't believe that!!!! And if your puppy dies they're going to want you to pay for a necropsy out of your pocket in which you're going to have to go to Michigan State University to get performed and cost $335 out of your pocket Thats not going to give you a 100% accurate cause of death of the animal so be prepared for that and oh and if you want to keep the ashes of your pet that's additional $200 plus dollars keep that in mind in which you're not going to be reimburse for. They may offer you a replacement dog but why would you want another dog? After what you experienced? AND know that THE REPLACEMENT DOG IS going to be sick just like the other ones.. And if you paid attention when you're in the store majority of the times the dogs are asleep or just laying there or not really moving or shaking very few would be playing around and that's only for a short amount of time.... you want to know why that is I'll let you think about that but do your research and see how they change their names have been sued have multiple different cases against them but yet Is still open and I cannot understand that part why they're still open when it's so much against them.. now are the workers that work there helpful Yes they are kind they're helpful and they're just doing their jobs but the company as a whole is a disgrace.
Dec 27, 2024 · Sasha Dreams