The Family Puppy of Fountain Walk

For many families across Michigan, the excitement of bringing a new puppy home is an unparalleled joy. The Family Puppy of Fountain Walk, located in the vibrant Fountain Walk complex in Novi, Michigan, aims to make this experience memorable and supported. Unlike traditional pet stores that offer a vast array of animals and general supplies, The Family Puppy specializes in connecting prospective pet parents with puppies, striving to ensure a joyful beginning for these new additions to Michigan households. They focus on providing a welcoming environment where families can interact with puppies and find a companion that perfectly matches their lifestyle and needs.

Established in 1998, The Family Puppy is a family-owned and operated business with a mission to create a safe and enjoyable experience for families looking to welcome a puppy or kitten into their homes. Their core philosophy centers on responsible pet placement, emphasizing the health and well-being of the animals they offer. The store takes pride in sourcing their puppies from USDA-licensed, inspected, and regulated professional and hobby breeders. This commitment to regulated sourcing aims to provide transparency and reassurance to customers about where their future furry family member comes from.

Beyond the initial selection, The Family Puppy of Fountain Walk strives to offer comprehensive support for new pet parents. Their team, referred to as "Pet Counselors," is trained to guide customers through the exciting yet sometimes overwhelming process of puppy ownership. This includes advising on breed information, temperament, and essential care practices such as housebreaking, nutrition, and early training. By offering a combination of healthy puppies and valuable guidance, The Family Puppy of Fountain Walk endeavors to be a trusted resource for Michigan residents ready to embark on the rewarding journey of pet parenthood, making the transition as smooth and positive as possible for both pets and their new families.

The Family Puppy of Fountain Walk is conveniently located at 44125 W 12 Mile Rd E-121, Novi, MI 48377, USA. This prime location within the popular Fountain Walk entertainment and retail complex in Novi, Michigan, makes it exceptionally accessible for residents throughout Novi, Farmington Hills, Livonia, and the broader Metro Detroit area. Being situated on West 12 Mile Road, a major east-west artery, ensures straightforward navigation for visitors. The Fountain Walk complex typically offers ample parking, allowing for a comfortable and convenient visit without the stress of searching for a spot. Its placement within a lively hub of shopping and entertainment means that families can easily combine a visit to The Family Puppy with other errands or leisure activities, making it a natural stop for pet-loving locals.

The Family Puppy of Fountain Walk specializes in providing new puppies and essential resources to facilitate their integration into new homes. Their primary services and offerings include:

• Puppy and Kitten Sales: Offering a diverse selection of puppies from various breeds and mixes (e.g., Yorkiepoos, Schnauzers, Golden Retrievers, Belgian Tervurens), as well as kittens. They highlight the availability of different sizes, temperaments, and personalities to match various family needs.

• Comprehensive Health Warranties: They provide a multi-tiered health warranty for their puppies. This includes coverage for common infectious diseases for an initial period (e.g., 5 days for minor illnesses, 20 days for serious infections like Parvovirus, Distemper) and an extended warranty for debilitating hereditary or congenital defects (often up to 1 year, with an optional extension up to 3 years or more if specific food protocols are followed). This warranty aims to provide peace of mind regarding the puppy's health post-purchase.

• Veterinary Health Protocols: Puppies undergo veterinary checks before arriving at the store and receive ongoing weekly veterinary care while on premises. This includes age-appropriate vaccinations and deworming treatments, ensuring they are current on preventative health measures. Each puppy comes with a health certificate signed by a licensed veterinarian.

• Microchipping & Recovery Services: All puppies are microchipped before sale, and the microchip registration is included with the purchase, often linked to a lost pet recovery service.

• Pet Counselor Consultations: Their trained staff provides personalized consultations to help customers understand breed characteristics, discuss the responsibilities of pet ownership, and offer guidance on initial care, housebreaking, nutrition, and early training.

• Basic Pet Supplies: While not a full-scale pet supply superstore, they offer essential products needed for a new puppy, such as starter food, bowls, collars, leashes, and basic toys, to ensure families have what they need for day one. They also sell specialized dog food like pawTree foods.

• Financing Options: To make pet ownership more accessible, they offer financing options for puppy purchases, allowing customers to pre-qualify without affecting their credit score.

• Support & Education Resources: They provide resources like information on feeding new puppies, breed videos, and access to online testimonials and a happy customer gallery. They also offer access to trainers for basic obedience training support.

• Birthday Parties: The Novi location offers "Create-a-Pet Birthday Parties," allowing children to interact with puppies in a structured, celebratory environment.

The Family Puppy of Fountain Walk distinguishes itself with several key features and highlights designed to enhance the new pet ownership experience for Michigan families:

• Dedicated Puppy Focus: Unlike general pet stores, their specialization in puppies allows for a more concentrated effort on their care, health protocols, and the support provided to new owners. This focus ensures a wide selection of breeds is typically available.

• Comprehensive Health Guarantees: The multi-year health warranty is a significant highlight, offering peace of mind to buyers regarding potential hereditary or congenital health issues, which is often a major concern when purchasing a puppy. The requirement for proper vaccination throughout the puppy's life further ensures long-term health commitment.

• Emphasis on Responsible Sourcing: The store emphasizes that its puppies come from USDA-licensed, inspected, and regulated breeders who meet strict standards. While this is a point of contention for some, the store's public communication aims to assure customers of ethical sourcing.

• Trained Pet Counselors for Guidance: The presence of knowledgeable staff who provide personalized counseling on pet care helps new owners feel supported and equipped to handle the responsibilities of a new puppy. Testimonials often highlight the helpfulness of the staff.

• Positive Initial Socialization: Customer reviews suggest that puppies from The Family Puppy are often "sweetest baby ever," "lovable," and well-adjusted, indicating that the initial care and handling at the store contribute to their temperament. One review specifically praises their "wonderful" socialization.

• Microchip for Safety: The inclusion of microchipping and enrollment in a lost pet recovery service as part of the purchase offers an essential safety net for newly adopted puppies.

• Convenient Location and Hours: Situated in a bustling retail center with ample parking and open hours seven days a week, the store is highly accessible for busy Michigan families.

For those in Michigan looking to welcome a new puppy into their home, The Family Puppy of Fountain Walk can be reached at:

Address: 44125 W 12 Mile Rd E-121, Novi, MI 48377, USA

Phone: (248) 880-4997

For Michigan residents considering adding a new puppy to their family, The Family Puppy of Fountain Walk in Novi presents a dedicated and comprehensive option. Its focus on puppies, coupled with health warranties, veterinary protocols, and supportive counseling from "Pet Counselors," aims to provide a reassuring experience for new pet parents. While the topic of pet store sourcing is always subject to varying opinions within the broader pet community, The Family Puppy explicitly states its commitment to working with USDA-licensed breeders and adhering to specific animal welfare standards. For locals, the convenience of finding a wide selection of breeds in one accessible location, along with essential starter supplies and ongoing support, makes it a suitable destination. Many customers, like Ruth Charlton, celebrate their new puppies as "a great addition to our family" and "a ball of energy and joy," highlighting the successful placement of beloved companions into Michigan homes.

The Family Puppy of Fountain Walk

44125 W 12 Mile Rd E-121, Novi, MI 48377, USA